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Holiday Inn Resort Vanuatu by IHG

4.0 star property
On private beach with 2 outdoor pools, near University of the South Pacific

Photo gallery for Holiday Inn Resort Vanuatu by IHG

Private beach, free beach cabanas, sun-loungers, beach umbrellas
Balcony
Family Villa, 1 Bedroom, Lagoon View
Exterior
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Bar
  • Breakfast available
  • Spa
  • 24/7 front desk

Explore the area

Map
Tassiriki Park, Port Vila, Efate
  • University of the South Pacific
    ‪9 min walk‬
  • Port Vila Market
    ‪19 min walk‬
  • Iririki Island
  • Port Vila (VLI-Bauerfield)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 40 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 2 Double Beds, Resort View

1 bedroom, in-room safe, blackout curtains, soundproofing

Room, 2 Double Beds, Resort View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 40 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

About the area

Port Vila

A family-friendly stay in Port Vila awaits you at Holiday Inn Resort Vanuatu by IHG. Within a 30-minute stroll, you'll find University of the South Pacific and National Museum. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages and body scrubs. The restaurant, Verandah Restaurant, is open for breakfast, lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find free cabanas, and enjoy the 2 outdoor tennis courts and free kids' club. Plus you'll find a casino, free Wi-Fi in public areas and a 24-hour gym. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4-property class Port Vila resort include Port Vila Market and Iririki Island.
View more Resorts in Port VilaOpens in a new window

What's nearby

  • University of the South Pacific - 9 min walk - 0.8 km
  • Port Vila Market - 19 min walk - 1.6 km
  • National Museum - 2 min drive - 1.8 km
  • Tana Russet Plaza - 3 min drive - 2.5 km
  • Pango Point - 13 min drive - 8.6 km

Getting around

  • Port Vila (VLI-Bauerfield) - 21 min drive

Restaurants

  • ‪The Beach Bar - ‬11 min drive
  • ‪Port Vila Central Market - ‬5 min drive
  • ‪Stone Grill - ‬4 min drive
  • ‪Reefers Restaurant & Rum Bar - ‬3 min drive
  • ‪warhorse saloon - ‬5 min drive

About this property

Holiday Inn Resort Vanuatu by IHG

On private beach with 2 outdoor pools, near University of the South Pacific
Simply walk outside to feel the sun on your face at the sandy beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Holiday Inn Resort Vanuatu by IHG, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Port Vila resort.

  • 148 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1990
  • Casino
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Holiday Inn Resort Vanuatu by IHG offers 148 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is open daily.

Languages

English, French

Similar properties

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Iririki Island Resort & Spa

  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.1 out of 5, Very good, 592 reviews
The price is NZ$483
includes taxes & fees
22 July - 23 July
Iririki Island Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: VUV 3,000 for adults and VUV 1,500 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pool Bar
  • Verandah Restaurant

Things to do

  • 10 slot machines
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 gaming tables
  • Basketball
  • Beach volleyball
  • Casino (900 square foot of space)
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Playground
  • Rowing/canoeing
  • Sailing
  • TV in common areas
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (2,153 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Spa open daily

Accessibility

  • No lift

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Swimming, diving, and fishing are not permitted in the lagoon until further notice.

Renovations and closures

The following facilities or services will be unavailable from December 23 2024 to August 31 2025 (dates subject to change):
  • Fitness facilities
  • Meeting facilities
  • Recreation facilities
  • Swimming pool
  • Tennis courts
The property will be renovating from 21 April 2025 to 31 August 2025 (completion date subject to change). The following areas are affected:
  • Dining venue
  • Fitness facilities
  • Meeting facilities
  • Swimming pool
  • Tennis courts
During renovations, the resort will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Children's pool
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VUV 2000.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VUV 5000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VUV 3000 for adults and from VUV 1500 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VUV 2000.0 per day
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Resort Vanuatu
Holiday Inn Vanuatu
Vanuatu Holiday Inn Resort
Holiday Inn Resort Vanuatu Hotel Port Vila
Holiday Inn Resort Vanuatu Port Vila
Holiday Inn Vanuatu Port Vila
Holiday Inn Resort Vanuatu Port Vila
Le Meridien Vanuatu
Port Vila Le Meridien
Le Meridian Vanuatu
Vanuatu By Ihg Port Vila
Holiday Inn Resort Vanuatu
Holiday Inn Resort Vanuatu an IHG Hotel
Holiday Inn Resort Vanuatu by IHG Resort
Holiday Inn Resort Vanuatu by IHG Port Vila
Holiday Inn Resort Vanuatu by IHG Resort Port Vila

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Vanuatu by IHG?

Holiday Inn Resort Vanuatu by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holiday Inn Resort Vanuatu by IHG?

Yep, Holiday Inn Resort Vanuatu by IHG has a free self car park.

Is there a spa on site at Holiday Inn Resort Vanuatu by IHG?

Yep, there is an onsite spa at Holiday Inn Resort Vanuatu by IHG. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does Holiday Inn Resort Vanuatu by IHG have a pool?

Holiday Inn Resort Vanuatu by IHG has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The swimming pool will be unavailable from December 23 2024 to August 31 2025 (dates subject to change). The property will be renovating the swimming pool from April 21 2025 until August 31 2025 (completion date subject to change).

What luxury perks are available at Holiday Inn Resort Vanuatu by IHG?

Holiday Inn Resort Vanuatu by IHG features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Holiday Inn Resort Vanuatu by IHG a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Resort Vanuatu by IHG.

Is Holiday Inn Resort Vanuatu by IHG family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Holiday Inn Resort Vanuatu by IHG is a hit with families.

Are there hot tubs in the rooms at Holiday Inn Resort Vanuatu by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Holiday Inn Resort Vanuatu by IHG serve breakfast?

Yeah, buffet breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Resort Vanuatu by IHG?

No, Holiday Inn Resort Vanuatu by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort Vanuatu by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The property will be renovating its dining venue from April 21 2025 until August 31 2025 (completion date subject to change).

What time are check-in & check-out at Holiday Inn Resort Vanuatu by IHG?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Resort Vanuatu by IHG?

No, pets are not allowed.

Holiday Inn Resort Vanuatu by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 128 out of 269 reviews
Rating 8 - Good. 90 out of 269 reviews
Rating 6 - Okay. 37 out of 269 reviews
Rating 4 - Poor. 6 out of 269 reviews
Rating 2 - Terrible. 8 out of 269 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Anabelle

Stayed 6 nights in Nov 2024

6/10 Okay

Bruce

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Looking forward to completion of renovations

Hotel is being renovated so while room accommodation was fine, the restaurant operation was a lower standard than past experience.
Stayed 6 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 3 nights but our stay was just perfect. Its a beautiful spot and only a short taxi trip to most places. It is getting renovated, but the essentials are still open- pool which most of the time we had to ourselves. Restaurant with beautiful views and great breakfast serve - the thursday chef buffet is definitely recommended. The staff were absolutely amazing my 3 year old loved the attention from all the staff from his babycino in the mornings to his daily catch ups with William (Bill) front of house. A big thank you to William for being such a great host you went that extra mile to help us!
Stayed 3 nights in Nov 2024

8/10 Good

BENJAMIN

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were very friendly and eager to assist. Thank you David for your efforts and friendly can do attitude. Nightly meal options were great but breakfast was not the same standard. Too repetitive and lacked new variety and freshness. We found the lighting extremely dark in the main reception, perhaps due to the renovations. Also we hoped for a kids club to entertain our 10 year old but found it was geared towards toddlers so she wasn't interested. The staff are the hotel's best asset but with half the property being closed at the moment it feels very restrictive with just one pool open. Our room also had a tv that picked up no stations which was disappointing and an interconnecting door with the next room where you could hear their tv and phone conversations . Perhaps after renovations things will improve.
Stayed 7 nights in Oct 2024

10/10 Excellent

carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great week, the staff are so friendly and helpful. Nothing was too much trouble and they were always around to answer any question. Special shout out to William, it was always great to see him smiling and being so professional with us. Although there is still cyclone damage it was a great place to unwind for the week
Stayed 6 nights in Sep 2024

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn Resort was a beautiful and quiet stay away from the hustle and noise of Port Vila but still an easy taxi to town. The property was beautiful even with the post cyclone repairs being carried out. There was minimal disruption to our peace and lots of space and included resources. Drink and food onsite were decent too.
Stayed 5 nights in Sep 2024

8/10 Good

Milos

Travelled with family
Liked: Cleanliness, staff & service
Se updating required of the rooms and facilities which is happening. Could make more use of the land surrounds.
Stayed 8 nights in Sep 2024

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic for children. Local staff make the resort with their engaging personalities, friendliness, keenness to partake in activities and attention to guests. Would highly recommend this resort. Some of the resort is under construction post cyclones, will be amazing when completed.
Stayed 5 nights in Sep 2024

8/10 Good

Bodil

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tim

Stayed 1 night in Jul 2024

8/10 Good

Blair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! The facilities are amazing! Stand up paddle boards, 25 metre pool, volleyball, tennis, basketball, canoe, catamarans etc… The rooms are tired but extremely clean! The staff & buffet breakfast were excellent!
Stayed 1 night in Jul 2024

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and quality room service and food
Stayed 7 nights in Jun 2024

10/10 Excellent

Rebecca

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Excellent stay with incredible staff.
Stayed 9 nights in May 2024

10/10 Excellent

JUDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Lindy

Stayed 1 night in Apr 2024

8/10 Good

Marjolaine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool and kayaks and catamarans were fantastic
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort and beach/pool area. We loved the complimentary breakfast, wifi, sport and water activities. Very friendly local staff - Sailing and kayaking in the lagoon was fantastic!
Stayed 6 nights in Mar 2024

8/10 Good

Schalk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 8 nights at the Holiday Inn in a resort facing room with a family of 4. The room was very nice and tidy. Good beds and linen. The pillows were a bit soft for our liking but not bad. The room was cleaned every day. The food in the restaurant was great. Good variety and it tasted very good. The Hawaiian pizza was our favourite! The staff was extremely friendly and helpful. We were really surprised at how nice all people in Vanuatu were. We travelled with a rental car and got to see a lot of the people and they are amazingly friendly. We will definitely go back to Vanuatu in the future.
Stayed 8 nights in Mar 2024

10/10 Excellent

Melinda Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Beautiful property peaceful and relaxing surrounded by beautiful gardens and lagoon. Transportation so easy to access and only a short drive to everywhere. Staff and management went above and beyond to make our stay perfect. Will be back for sure.
Stayed 7 nights in Mar 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at the resort are spectacular - they are all so friendly and willing to help in anyway you need. They genuinely seem to want to help you enjoy your stay. Would recommend to anyone to stay here. The resort may not be our usual 5 Star resort but the staff makes up for anything it might be missing.

8/10 Good

Mario

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Mayank at the reception was very knowledgeable and courteous, the dining was a repeated meals for the 7 days if there was a different menu at least every 3 days would be welcome, I even enjoyed the music at the lobby bar great music
Stayed 6 nights in Mar 2024

8/10 Good

Wai Hoe

Business traveller
Liked: Staff & service

F&B

I enjoyed staying at your property, as always. Been staying with your property. Only wish you would put back the Chocolate Brownie with Vanila Ice Cream. The Chocolate Fudge was hard and I did not enjoy it. do have more choices for desserts!
Stayed 5 nights in Jan 2024

6/10 Okay

Bruce

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Fabulous staff at "tired" hotel

Twin-shared room with my beloved daughter as we dealt with the recent loss of a family member. Room was adequate, good space and configuration, in-room aircon and ceiling fan were a god-send. A few problems with door lock (fixed eventually). Hotel staff generally and restaurant staff in particular were fabulous, very caring and attentive. Alot of stairs so may not be ideal for those with mobility issues. Swimming pool was much appreciated too.
Stayed 4 nights in Jan 2024

10/10 Excellent

Andrijana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely experience that created memories to hold on to. The hospitality and true care that staff had towards customers was heartwarming. Very beautiful resort and cleaned thorougly throughout. Thank you and hope to see you again soon
Stayed 13 nights in Jan 2024

6/10 Okay

Ross

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The local staff were always warm and friendly although some more training is required for customer facing staff, front of house staff. Pools were clean and well maintained but lagoon swimming was out of bounds. The food and beverage offerings are expensive although the quality is good - particularly breakfast buffet. The property has a lot of stairs to access pools and the beach on the lagoon has been created and not greatly functional. The accommodation wings are very dated . Bathrooms dont have extractors and fog up . Ultimately this property is best suited to families with young children and it seems to be a focus for them. Not really an adult destination as facilities and accommodation aren't up to that level. Spent 4 nights and overall enjoyed Vanuatu however we will try a different ' resort' next time.
Stayed 4 nights in Jan 2024