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4.6 out of 5

"I stayed here 5 years ago, just before the current owners purchased the property. The outdoor spaces and reception have had a lot of upgrades and look ... " More

By a verified traveller on Thu 20 Oct 2022

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Hotel Description

At MG Cocomo Resort Vanuatu you'll be 1.2 km (0.7 mi) from University of the South Pacific and 3.1 km (1.9 mi) from Lookout Point. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool, and free breakfast (local cuisine).

All 26 soundproofed rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, balconies or patios, and coffee/tea makers. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and free toiletries. Room service, free bottled water, and ceiling fans are also available.

At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find umbrellas, and enjoy the onsite pool loungers. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Port Vila hotel, you'll be 3.1 km (1.9 mi) from Port Vila Market and 3.2 km (2 mi) from Tana Russet Plaza.

Waterview Resort Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$148* Per night/room 30 Mar. - 31 Mar.

Waterview Resort Spa Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Waterfront Deluxe Spa Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Beachview Deluxe Spa Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Resort Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

1 Bedroom Garden Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

MG Cocomo Resort Vanuatu ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for MG Cocomo Resort Vanuatu

Everyone (11) Couples (4) Family (2)
5 out of 5
I stayed here 5 years ago, just before the current owners purchased the property. The outdoor spaces and reception have had a lot of upgrades and look fantastic, especially the pool. The room we stayed in doesn't look like it's had any upgrades besides a new lounge suite and new washing machine (with chinese only language on the controls), but these over the water rooms were still in great shape. However the other rooms have railings on the verandah missing/damaged and look like they need some TLC. The staff were all fantastic and very eager to assist in anyway possible. The main let down was the choice of items on the menu, half of which were out of stock and we were told they would not be replenished during our stay as they only are able to shop one day per week, so once they run out, it's out for the week. Not great in a beautiful country known for it's fresh meat, fruit and vegetables. However, I would stay here again as it's very good value for money and the staff make your stay as pleasureable as possible

Posted by on 20 Oct. 2022

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Comment from Hotel Management

7 Nov. 2022 by Jean Denis

Dear Tim, thank you for your review, we will pass on your comments onto the the restaurant staff and try to remedy the situationMG Cocomo Resort

5 out of 5
Our stay at Cocomo was really good, the staff and management went completely out of their way to help us however they could. I can't recommend This resort enough in terms of friendlyness, cleanliness and awesome location.

Posted by on 12 Jul. 2022

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Comment from Hotel Management

24 Aug. 2022 by Rad

Hello Nick,Thank you for your review, hope that you can stay with us the next time that you visit VanuatuRegardsMG Cocomo Resort

3 out of 5
Building works proceeding was a downer. Dont trust the room photos on the web, they are all mixed up. The room we thought we had booked was different.

Posted by , from Victoria on 24 Mar. 2020

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Comment from Hotel Management

16 Apr. 2020 by The Management

Dear Trev, We regret to hear about your less than satisfactory experience with us. Kindly accept our sincerest apologies for the inconvenience caused as it is certainly not our legendary standards we uphold. Please be assured that your valuable feedback is essential in our continuous efforts to improve our service. Kindly rest assured that your feedback had been shared with the team for improvement where applicable. We sincerely hope you that you will give us an opportunity to welcome you back to rebuild your trust in our resort in the future. Please feel free to reach out to me directly at the following email address: gm@mgcocomo.com My phone number is +678 25505 if you prefer a phone conversation.

4 out of 5
location was not too far from supermarket and port villa

Posted by on 8 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by The Management

Thank you for your comment! We truly hope to welcome you back again in the near future.

4 out of 5
Good location, nice staff, nice unit, resort was very weak kept. Water sports equipment was damaged and in poor condition, spa was empty, hot food at breakfast was often cold.

Posted by on 8 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by The Management

Thank you for the review and recommending us, we look forward to seeing you again at MG Cocomo Resort in the near future.

5 out of 5

Posted by on 6 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Vicky Wong

Thank you for your review. We are glad that you had a pleasant stay at Panda Hotel. We look forward to welcoming you again soon.

4 out of 5
Very quiet resort very clean but not a lot to do on the resort suit older clients lol lots of crab holes

Posted by on 21 Feb. 2019

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Comment from Hotel Management

27 Feb. 2019 by Ella

Hello anonymous, Thank you for your kind review. We hope to welcome you back to MG Cocomo. Tropical Regards, Ella Resort Manager

5 out of 5
The staff were great, very kind and customer service focus. the location is close to town and next to a big supermarket makes life easier.

Posted by on 20 Dec. 2018

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Comment from Hotel Management

25 Dec. 2018 by Tyrone

thank you so much feel free to join us any time

3 out of 5
Nice facilities in good location, just needs a bit of a shot in the arm regarding food and customer service. Reasonable.

Posted by on 10 Oct. 2018

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Comment from Hotel Management

18 Oct. 2018 by GM

Thank you for your feed back we are working on all new service for the future

5 out of 5

Idyllic resort with the friendliest staff

A much more personal experience than the larger resorts . A traditional resort with everything you need . Staff amazing and kids well entertained. Many happy memories made.

Posted by , from Australia on 22 Jan. 2018

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About the MG Cocomo Resort Vanuatu

Location Teoma Road, Port Vila, Efate

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at MG Cocomo Resort Vanuatu. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Port Vila hotel.

  • 26 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

MG Cocomo Resort Vanuatu offers 26 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

  • Private balcony or patio
  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free local cuisine breakfast daily from 7:30 AM to 10 AM.

Deck - Onsite restaurant.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 8:00 PM. Front desk staff will greet guests on arrival.

MG Cocomo Resort Vanuatu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 8:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 30.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 10.00 (roundtrip), (from 2 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cocomo Resort Port Vila
  • Vanuatu MG Cocomo Resort Port Vila
  • Cocomo Port Vila
  • Lagoon Beach Resort Apartments Hotel Port Vila
  • Lagoon Beach Port Vila
  • Cocomo Resort Vanuatu/Port Vila
  • Vanuatu MG Cocomo Port Vila
  • Vanuatu MG Cocomo
  • MG Cocomo Resort Vanuatu Hotel
  • MG Cocomo Resort Vanuatu Port Vila
  • MG Cocomo Resort Vanuatu Hotel Port Vila
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.