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DoubleTree by Hilton Hotel Portland

4.0 star property
Hotel with free parking, steps from Maine Mall

Photo gallery for DoubleTree by Hilton Hotel Portland

Bar (on property)
Indoor pool
Concierge desk
Meeting facility
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
The current price is NZ$283
includes taxes & fees
21 Oct - 22 Oct

Explore the area

View map
363 Maine Mall Rd, South Portland, ME, 04106
  • Maine Mall
    ‪2 min walk‬
  • Thompson's Point
    ‪6 min drive‬
  • Maine Medical Center
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(144 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.0 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(79 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,550 reviews
The price is NZ$282
includes taxes & fees
20 Oct - 21 Oct
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About the area

South Portland

At DoubleTree by Hilton Hotel Portland you'll be steps from Maine Mall and 3 km (1.9 mi) from Nonesuch River Golf Club. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Blue Wave Grille, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. On weekend mornings buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of a free airport shuttle. .Attractions within a 20-minute drive of this South Portland hotel include Thompson's Point and Old Orchard Beach Pier.

What's nearby

  • Maine Mall - 2 min walk - 0.2 km
  • Thompson's Point - 6 min drive - 6.9 km
  • Maine Medical Center - 7 min drive - 8.6 km
  • State Theatre - 8 min drive - 9.4 km
  • Cross Insurance Arena - 8 min drive - 10.1 km

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland, ME (PWM-Portland Intl. Jetport) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬5 min walk
  • ‪Wendy's - ‬6 min walk
  • ‪Burger King - ‬8 min walk

About this property

DoubleTree by Hilton Hotel Portland

Hotel with free parking, steps from Maine Mall
DoubleTree by Hilton Hotel Portland offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at DoubleTree by Hilton Hotel Portland. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This South Portland hotel is smoke free.

  • 220 guestrooms or units
  • 9 levels
  • 2 buildings
  • Conference rooms
  • Built in 1973
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with a safe and complimentary newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes and hairdryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,550 reviews
The price is NZ$282
includes taxes & fees
20 Oct - 21 Oct
Tru by Hilton Portland Airport Area

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Portland?

DoubleTree by Hilton Hotel Portland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Portland?

As of 24 Sept 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Portland on 21 Oct 2025 start from NZ$283.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Portland?

Yep, DoubleTree by Hilton Hotel Portland has a free self car park.

Are there any beaches close to DoubleTree by Hilton Hotel Portland?

The closest beach to DoubleTree by Hilton Hotel Portland is Old Orchard Beach (13.9 km).

Does DoubleTree by Hilton Hotel Portland have a pool?

Yep, and guests recommend it! DoubleTree by Hilton Hotel Portland has an indoor pool.

Is DoubleTree by Hilton Hotel Portland family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Portland is a hit with families.

Does DoubleTree by Hilton Hotel Portland serve breakfast?

You bet, buffet brekkie is on offer at weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Portland?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Portland?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at DoubleTree by Hilton Hotel Portland?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Hotel Portland?

Cats and dogs are welcome at DoubleTree by Hilton Hotel Portland, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Reviews

DoubleTree by Hilton Hotel Portland Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 594 out of 1256 reviews
Rating 8 - Good. 289 out of 1256 reviews
Rating 6 - Okay. 164 out of 1256 reviews
Rating 4 - Poor. 102 out of 1256 reviews
Rating 2 - Terrible. 107 out of 1256 reviews

Reviews

4/10 Poor

Douglas

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The first room I was assigned had a broken door key lock. The replacement second room key worked okay. There was load hammering across from my room on the broken elevator at 8 AM after a 2 AM check in. The front desk said they were sorry but they were short of rooms. Also there was no liquid or bar soap in the room, even in the shower. I returned to the hotel 5 days later and also there was no soap in a different room. I guess they were out of soap for the week. Probably won't return.
Stayed 1 night in Jun 2025

2/10 Terrible

Debra, South Portland

Disliked: Cleanliness, amenities, property conditions & facilities
The property was way outdated and dirty. Only one elevator was working, and it was never cleaned, cereal, dirt and wrappers were on the floor of the elevator the entire time I was there, which was 3 nights. Lisa, who works the front desk was the rudest person I have ever met! Our children were having breakfast in the lobby (as the hotel rooms are too small to eat in), Lisa came over and told us we need to eat in our room, in an extreme rude way. I informed, Lisa we have been eating here since we checked in 3 day ago and was never informed that we could not eat here. I also mentioned that there is not a sign stating no eating in this area. Lisa went on saying it is the rule and we need to take the food to our room. I asked if the children could finish their breakfast and she said no, you need to take the food to your room! My husband and I were in shocked at the way we were treated, especially in-front of the children. We went to our room as directed by Lisa, and I went and asked to speak with the manager. At first Lisa told me that I could not speak with the manager. I informed her I will call and request to speak with the manager. Lisa then said, wait I will see if the manager is available. Stuart, the manager came out to speak with me. He expressed his concern and apologized for what happened. He advised that the lobby area is for guest to eat and Lisa was in the wrong for what she did.
Stayed 5 nights in Jun 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, amenities
Caylin was a receptionist during our stay: superb/friendly/warm/professional Room cleaning:excellent on day 1 to 2 But 2 to 3 and 3 to 4…..no show
Stayed 5 nights in Jun 2025

6/10 Okay

Robin

Travelled with partner
Disliked: Cleanliness
My stayed there for it was supposed to be four night Stayed three nights no one ever came in and cleaned our executive suite never made the bed ran out of one roll of toilet paper. I had to call for new towels and more toilet paper and they brought two towels and no one spoke English. I had to talk into their phone to communicate will not be staying here again.
Stayed 4 nights in Jun 2025

6/10 Okay

Chris

Stayed 1 night in Jun 2025

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness
For the price the room was outdated, bathroom needs reno. We stayed in the West tower on the 6th floor, right next to the highway. All night you could hear the cars passing by. No blackout curtains.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was the perfect location. Easy to get to the "hot" spots near Fore st.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got there late to sleep & shower for the night. Was perfect for what we needed
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jun 2025

10/10 Excellent

Andii

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and pool was a nice touch
Stayed 1 night in Jun 2025

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/Restroom was dirty. Not clean even at 2-star level.
Stayed 1 night in Jun 2025

10/10 Excellent

Jin

Business traveller
Liked: Cleanliness, staff & service, amenities
Bar construnction
Stayed 1 night in May 2025

10/10 Excellent

Lorelis

Stayed 3 nights in May 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was good except for the shower head in the shower was dripping some! And other than that it was excellent! And the front desk staff was excellent! I didn’t get her name! But she was so wonderful and wicked nice!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weekend stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were absolutely amazing – our family went here for a family reunion, and it was the perfect spot.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a great overall hotel – we absolutely love the uniqueness of the hotel being around. The service is amazing with the staff checking in often via text or email. We are sure to stay again next year when we come back up.
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steve

Adequate, comfortable, convenient
Stayed 2 nights in Apr 2025

2/10 Terrible

Lai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t believe water was charging 3.50/bottle. Not only that, the room was smelly and out dated.
Stayed 3 nights in May 2025

2/10 Terrible

Wen

Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was terrible for a 4-star hotel
Stayed 2 nights in May 2025

10/10 Excellent

Joy

Stayed 1 night in May 2025

10/10 Excellent

Cindy, Drayton Valley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent check in very helpful about the area. Clean room comfy bed
Stayed 1 night in Jun 2025

8/10 Good

Tim

Stayed 1 night in May 2025

6/10 Okay

Len

Disliked: Cleanliness, property conditions & facilities
Staff was helpful and friendly, accomodations are old and worn.
Stayed 1 night in May 2025