DoubleTree by Hilton Hotel Portland

4.0 star property
Hotel with free parking, steps from Maine Mall

Photo gallery for DoubleTree by Hilton Hotel Portland

Indoor pool
Meeting facility
Reception
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
The current price is NZ$157
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
363 Maine Mall Rd, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, Maine Medical Center
    ‪7 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

Room, 2 Double Beds

8.6 out of 10
Excellent
(148 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(82 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Bathrobes
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Bathrobes
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Hypo-allergenic bedding available
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

South Portland

At DoubleTree by Hilton Hotel Portland you'll be steps from Maine Mall and 3 km (1.9 mi) from Nonesuch River Golf Club. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Blue Wave Grille, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. On weekend mornings buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of a free airport shuttle. .Attractions within a 20-minute drive of this South Portland hotel include Thompson's Point and Old Orchard Beach Pier.

What's nearby

  • Maine Mall - 2 min walk - 0.2 km
  • Thompson's Point - 5 min drive - 6.9 km
  • Maine Medical Center - 7 min drive - 9.0 km
  • State Theatre - 8 min drive - 9.7 km
  • Cross Insurance Arena - 9 min drive - 10.1 km

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland, ME (PWM-Portland Intl. Jetport) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Popeyes Louisiana Kitchen - ‬5 min walk
  • ‪Panera Bread - ‬10 min walk

About this property

DoubleTree by Hilton Hotel Portland

Hotel with free parking, steps from Maine Mall
DoubleTree by Hilton Hotel Portland offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at DoubleTree by Hilton Hotel Portland. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This South Portland hotel is smoke free.

  • 220 guestrooms or units
  • 9 levels
  • 2 buildings
  • Conference rooms
  • Built in 1973
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with a safe and complimentary newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes and hairdryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Portland?

DoubleTree by Hilton Hotel Portland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Portland?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Portland on 16 Nov 2025 start from NZ$157.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Portland?

Yep, DoubleTree by Hilton Hotel Portland has a free self car park.

Are there any beaches close to DoubleTree by Hilton Hotel Portland?

The closest beach to DoubleTree by Hilton Hotel Portland is Old Orchard Beach (13.9 km).

Does DoubleTree by Hilton Hotel Portland have a pool?

Yep, and guests recommend it! DoubleTree by Hilton Hotel Portland has an indoor pool.

Is DoubleTree by Hilton Hotel Portland family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Portland is a hit with families.

Does DoubleTree by Hilton Hotel Portland serve breakfast?

You bet, buffet brekkie is on offer at weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Portland?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Portland?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at DoubleTree by Hilton Hotel Portland?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Hotel Portland?

Cats and dogs are welcome at DoubleTree by Hilton Hotel Portland, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 608 out of 1285 reviews
Rating 8 - Good. 292 out of 1285 reviews
Rating 6 - Okay. 168 out of 1285 reviews
Rating 4 - Poor. 107 out of 1285 reviews
Rating 2 - Terrible. 110 out of 1285 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Room was not that clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Colorado Springs

Stayed 1 night in Aug 2025

6/10 Okay

Donna

Disliked: Staff & service
Rooms are surface clean only, someone else's toothpaste splatter was on the bathroom counter, grit and mold in the tub area, dirt and dust accumulation on the carpets. While maid service was requested, it was not received. As I was early for check in, I sat in the reception area. Front desk staff was curt with many of the guests, turning them away from check in before 3 PM, rather brusquely I might add, without checking the computer to see if the rooms were ready. I saw no one in management, or at least no one dressed professionally enough to be considered a manager, my entire stay. Overall, I am very disappointed with this Double Tree by Hilton and will not be returning.
Stayed 4 nights in Jul 2025

6/10 Okay

Laura

Stayed 3 nights in Jul 2025

10/10 Excellent

Lucille

Travelled with family
Liked: Cleanliness, staff & service
Location and free shuttle to airport.
Stayed 1 night in Aug 2025

6/10 Okay

Tricia

Stayed 1 night in Jul 2025

4/10 Poor

Scott

Stayed 1 night in Jul 2025

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Kim

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Early check in appreciated. Nice pool. Otherwise, the room smells bad and is dirty (peeling paint in the bath, splatters on the bath wallpaper…)—but the smell is just gross.
Stayed 1 night in Aug 2025

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Clean and friendly staff. They kept knocking on the door at 8:00 and 9:00 am, for housekeeping even though the do not disturb sign was on the door.
Stayed 1 night in Jul 2025

2/10 Terrible

LaTosha

Disliked: Cleanliness, property conditions & facilities
Avoid at all cost!! Dirty… Unvacuumed floors, unclean bathroom, limited towels, no soap, previous occupants hair on the toilet. This DoubleTree was THE WORST. Shame on Hilton! The two people at the front desk were pushed to their limit with limited cleaning staff. Fortunately, I was moved to another room but that was barely better. Immediately had to go to the Dollar Tree and buy flip flops, disinfectant spray and cleaning wipes. And as a departing gift they added an $8 “gift shop food fee” that wasn’t mine. I called to ask for it to be removed and was told “It must be yours, if we charged the room” and then connected to accounting to leave a voicemail. HORRIBLE!!!
Stayed 4 nights in Jul 2025

6/10 Okay

Basiem

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Georgeanna

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for easy on off highway too.
Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Stayed 2 nights in Jul 2025

6/10 Okay

Tammy

Liked: Cleanliness, staff & service

Disappointed and over priced!

Was given a handicap room and I am not handicap. First room deadbolt would not lock. Someone tried to fix but couldn’t. Switched to another room, handicapped also, deadbolt would not lock. I ended up moving furniture and my luggage by the bed to act as a lock. The bathroom had no hand soap by the sink nor any body wash in the shower. The bottle was attached to the wall so i assumed it had some in it. The lamp on the desk did not work. Overall, not worth $214 maybe a motel 6 price.
Stayed 1 night in Jul 2025

4/10 Poor

Oleg

Disliked: Cleanliness, staff & service
I arrived to hotel and was given a room on the 7 th floor. Upon entering the room smelled like an ashtray. After addressing issue to the staff, I. was told that it is impossible because hotel is non smoking, however I was offered another room on the second floor. Very disappointed with 4 star hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities
Absolute great people in the restaurant! My server/bartender was awesome (Betty)...very attentive and friendly. Such a pleasure!
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excelent hotel and they are giving out free cookies as many as you wish
Stayed 4 nights in Jul 2025

10/10 Excellent

Tanaz

Travelled with family
Liked: Cleanliness, staff & service
The TV did not work and the rooms were not cleaned while we were out. The staff was friendly and extremely helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
All the fixings for coffee but no coffee maker toilet handle fell apart had to fix myself
Stayed 1 night in Jul 2025

2/10 Terrible

Sarin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice location
Stayed 1 night in Jul 2025

8/10 Good

Ashley

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Traci

Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, staff & service

Not a four-star hotel

Definitely not a four-star hotel. Massive line at check in, no towels or toilet paper in bathroom when we arrived, and no daily room cleaning. Location is convenient and pool was a nice amenity.
Stayed 2 nights in Jul 2025