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Holiday Inn Portland-By the Bay by IHG

4.0 star property
Hotel with free airport shuttle, steps from Portland Museum of Art

Photo gallery for Holiday Inn Portland-By the Bay by IHG

Exterior
Ballroom
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, desk
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
The current price is NZ$314
includes taxes & fees
2 Sept - 3 Sept

Explore the area

View map
88 Spring St, Portland, ME, 04101
  • Cross Insurance Arena
    ‪3 min walk‬
  • Portland Museum of Art
    ‪3 min walk‬
  • State Theatre
    ‪5 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Bay View, Corner (Sofa)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Corner

View from room

Premium Room, 1 King Bed with Sofa bed, Corner

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower (Communications, Mobil)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed, Roll-in Shower (Communications, Mobil)

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Ocean View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(66 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Queen Beds, Corner

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Bay View, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Bay View, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(105 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Express Hotel & Suites South Portland by IHG

South Portland
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,002 reviews
The price is NZ$285
includes taxes & fees
7 Sept - 8 Sept
Holiday Inn Express Hotel & Suites South Portland by IHG

About the area

Portland

Holiday Inn Portland-By the Bay by IHG places you steps from Portland Museum of Art and within a short 5-minute stroll of Cross Insurance Arena. Highlights at this hotel include a restaurant, an indoor swimming pool and a free airport shuttle. .Local Toast is the hotel's own lobby lounge. Enjoy the 24-hour gym, sauna and pool loungers as well as access to free bike hire. 29999 square feet (2787 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a free area shuttle. .Places within a short walk of this 3-property class Downtown Portland hotel include State Theatre and Maine Medical Center is within 20 minutes.

What's nearby

  • Cross Insurance Arena - 3 min walk - 0.3 km
  • Portland Museum of Art - 3 min walk - 0.3 km
  • State Theatre - 5 min walk - 0.5 km
  • Maine Medical Center - 16 min walk - 1.4 km
  • Thompson's Point - 4 min drive - 4.0 km

Getting around

  • Portland Transportation Center - 8 min drive
  • Portland, ME (PWM-Portland Intl. Jetport) - 17 min drive

Restaurants

  • ‪Taco Escobarr - ‬3 min walk
  • ‪Arcadia - ‬5 min walk
  • ‪Aura - ‬5 min walk
  • ‪Speckled Ax - ‬3 min walk
  • ‪Yosaku - ‬4 min walk

About this property

Holiday Inn Portland-By the Bay by IHG

Hotel with free airport shuttle, steps from Portland Museum of Art
As a guest of Holiday Inn Portland-By the Bay by IHG, you'll find an indoor pool, a sauna, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 12 meeting rooms. Event space at this hotel measures 29999 square feet (2787 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Portland-By the Bay by IHG. An area shuttle within 2 miles and A roundtrip airport shuttle (available on request) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Holiday Inn Portland-By the Bay by IHG was completed in July 2020.

This 3-star Portland hotel is smoke free.

  • 239 guestrooms or units
  • 11 levels
  • 29999 sq ft of conference space
  • 2787 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Portland-By the Bay by IHG offers 239 accommodations with video game consoles and a safe. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

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Exterior

La Quinta Inn & Suites by Wyndham Portland

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  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, 2,214 reviews
The price is NZ$316
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 miles
  • Free train station pick-up shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free train station drop-off
  • Onsite parking available only on request
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Local Toast
  • Local Toast

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (29,999 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Renovated entire property - July 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Portland-By the Bay by IHG?

Holiday Inn Portland-By the Bay by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Portland-By the Bay by IHG?

As of 8 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Portland-By the Bay by IHG on 2 Sept 2025 start from NZ$313.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Portland-By the Bay by IHG?

Yep, Holiday Inn Portland-By the Bay by IHG has a covered self car park with in/out privileges for USD 20.00 per day. Onsite parking is limited.

Are there any beaches close to Holiday Inn Portland-By the Bay by IHG?

The closest beach to Holiday Inn Portland-By the Bay by IHG is Old Orchard Beach (18.2 km).

Does Holiday Inn Portland-By the Bay by IHG have a pool?

Holiday Inn Portland-By the Bay by IHG has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 11:00 PM.

Is Holiday Inn Portland-By the Bay by IHG family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn Portland-By the Bay by IHG is a hit with families.

Does Holiday Inn Portland-By the Bay by IHG serve breakfast?

Yeah, buffet brekkie is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Portland-By the Bay by IHG?

Yep, there's a free airport shuttle that runs from 6:30 AM - 9:00 PM on request.

Is there a bar or restaurant at Holiday Inn Portland-By the Bay by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Portland-By the Bay by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Portland-By the Bay by IHG?

No, only service animals are allowed.

Holiday Inn Portland-By the Bay by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 799 out of 1318 reviews
Rating 8 - Good. 336 out of 1318 reviews
Rating 6 - Okay. 110 out of 1318 reviews
Rating 4 - Poor. 42 out of 1318 reviews
Rating 2 - Terrible. 31 out of 1318 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Joanne

Stayed 1 night in May 2025

8/10 Good

Judi-Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay to park car
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Stayed 1 night in May 2025

6/10 Okay

marcus

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool area needs to be updated. This hotel has no safe space for smokers.
Stayed 1 night in May 2025

6/10 Okay

Morgan

Travelled with family and small children
Liked: Cleanliness, amenities
We checked in a few minutes early which was great. There’s two parking garages, one is located under the hotel which has such tight parking and the other is a garage next door with access to the hotel. That was a better option and completely safe. The key card for the garage was annoying, having to swipe 3 times for it to open. They have a free coffee station in the lobby which is convenient considering no free breakfast. Our room was located on the 5th floor. It was very spacious. But our door, you have to literally slam it shut because it doesn’t close by itself which was weird. Our bathroom had hair in the bathtub, buttons on the floor from somebody’s clothing and there was no bags in the trash cans. Also the elevators, you use your key to move floors which was great. But half the time it wasn’t working and we had to switch elevators. Multiple other guests we spoke to said the same. The beds were comfortable and the room was cozy. The area itself is walkable with a lot to do. That is why we chose this hotel so it was convenient for that. I hope they fix the little issues so others don’t have a similar experience. Richard checked us out and he was wonderful, very friendly. The others were whatever, they don’t greet you when you walk through the door or crack a smile nor do the ladies who clean the room.
Stayed 2 nights in May 2025

10/10 Excellent

Elana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, amenities, parking, available breakfast, clean rooms, perfect location to downtown!
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the water and It was within walking distance to Old Port.
Stayed 1 night in May 2025

10/10 Excellent

AAMIR, Camden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff and comfortable room
Stayed 1 night in Apr 2025

10/10 Excellent

Hope

Stayed 1 night in May 2025

10/10 Excellent

Kassie J

Travelled with partner
Liked: Amenities
Friendly staff, beautiful room, service was wonderful. Really great location. Cannot wait to go back!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location

Great location and nice staff. Def would stay here again in the future.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeannie

Stayed 1 night in Apr 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very positive experience staying here for 3 days! Hotel is very close to the State Theater & the Portland Art Museum. Also lots of good restaurants around the block. Staff was very nice and friendly!!! Breakfast was divine :-) There is construction going on but it did not bother us. I thought they were very quiet when we were there.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Gaspare, Auburn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and convenient location.
Stayed 2 nights in Apr 2025

8/10 Good

Lauren

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💯
Stayed 1 night in Apr 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Extra security of key card elevators
Stayed 1 night in Apr 2025

6/10 Okay

Lora

Liked: Cleanliness, property conditions & facilities
We came to check in at 4pm not 3pm and was told our room was not ready This was the first time a room was not ready after check in time for us. I asked for any room with two queens she then preceded to tell us it was ready shortly after? The room was nice and so was the rep at the front desk
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan, Union

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and good location close to the old town
Stayed 1 night in Apr 2025

8/10 Good

Salina

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
we booked the room because we wanted to stay where there was a nice indoor pool so we could relax and decompress as we had family in the hospital. There’s a sign at the pool. It says heated to 80°. The room was freezing cold. The pool is cold, and the staff basically told us that we were in Maine. We’re from Maine. The restaurant staff was horrible. There was no one in there and our food was cold when it came out and the bartender was constantly on her phone and we could hear her conversation always a cold at our room is right next to the elevator. Upon speaking to the manager the next morning, she was very accommodating and helpful and turned our trip around by giving us a night for free to stay, moved us away from the elevator. She listened to our concerns and made it a point to take care of those issues. It was deeply appreciated. If it hadn’t been for her, I would’ve given the hotel, a two star rating. But because of Shawna I gave the hotel another two stars.
Stayed 1 night in Feb 2025