Holiday Inn Portland-By the Bay by IHG

4.0 star property

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Corner

View from room

Premium Room, 1 King Bed with Sofa bed, Corner

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications, Mobil)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible (Communications, Mobil)

7.8 out of 10
Good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(32 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(141 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Bay View, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Bay View, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Bay View, Corner (Sofa)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

9.4 out of 10
Exceptional
(10 reviews)
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(76 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds, Corner

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Portland

Holiday Inn Portland-By the Bay by IHG places you steps from Portland Museum of Art and within a short 5-minute stroll of Cross Insurance Arena. Highlights at this hotel include a restaurant, an indoor swimming pool and a free airport shuttle. .Local Toast is the hotel's own lobby lounge. Enjoy the 24-hour gym, sauna and pool loungers as well as access to free bike hire. 29999 square feet (2787 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a free area shuttle. .Places within a short walk of this 4-property class Downtown Portland hotel include State Theatre and Maine Medical Center is within 20 minutes.

What's nearby

  • Cross Insurance Arena - 3 min walk - 0.3 km
  • Portland Museum of Art - 3 min walk - 0.3 km
  • State Theatre - 5 min walk - 0.5 km
  • Merrill Auditorium - 10 min walk - 0.9 km
  • Maine Medical Center - 16 min walk - 1.4 km

Getting around

  • Portland Transportation Center - 8 min drive
  • Portland, ME (PWM-Portland Intl. Jetport) - 17 min drive

Restaurants

  • ‪Radial Coffee Company - ‬5 min walk
  • ‪Nosh Kitchen Bar - ‬4 min walk
  • ‪Speckled Ax - ‬4 min walk
  • ‪Taco Escobarr - ‬4 min walk
  • ‪Arcadia - ‬5 min walk

About this property

Holiday Inn Portland-By the Bay by IHG

As a guest of Holiday Inn Portland-By the Bay by IHG, you'll find an indoor pool, a sauna, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 12 meeting rooms. Event space at this hotel measures 29999 square feet (2787 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Portland-By the Bay by IHG. An area shuttle within 2 miles and A roundtrip airport shuttle (available on request) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Portland hotel is smoke free.

  • 239 guestrooms or units
  • 11 levels
  • 29999 sq ft of conference space
  • 2787 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Portland-By the Bay by IHG offers 239 accommodations with video game consoles and a safe. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 miles
  • Free train station pick-up shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free train station drop-off
  • Onsite parking available only on request
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Local Toast
  • Local Toast

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (29,999 square foot of space)

Outdoors

  • In a nature reserve
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Portland-By the Bay by IHG?

Holiday Inn Portland-By the Bay by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Portland-By the Bay by IHG?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Portland-By the Bay by IHG on 31 Mar 2026 start from NZ$147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Portland-By the Bay by IHG?

Yep, Holiday Inn Portland-By the Bay by IHG has a covered self car park with in/out privileges for USD 20.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Holiday Inn Portland-By the Bay by IHG?

The closest beach to Holiday Inn Portland-By the Bay by IHG is Old Orchard Beach (18.2 km).

Does Holiday Inn Portland-By the Bay by IHG have a pool?

Holiday Inn Portland-By the Bay by IHG has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 11:00 PM.

Is Holiday Inn Portland-By the Bay by IHG family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn Portland-By the Bay by IHG is a hit with families.

Does Holiday Inn Portland-By the Bay by IHG serve breakfast?

Yeah, buffet brekkie is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Portland-By the Bay by IHG?

Yep, there's a free airport shuttle that runs from 6:30 AM - 9:00 PM on request.

Is there a bar or restaurant at Holiday Inn Portland-By the Bay by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Portland-By the Bay by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Portland-By the Bay by IHG?

No, only service animals are allowed.

Holiday Inn Portland-By the Bay by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 912 out of 1485 reviews
Rating 8 - Good. 371 out of 1485 reviews
Rating 6 - Okay. 127 out of 1485 reviews
Rating 4 - Poor. 41 out of 1485 reviews
Rating 2 - Terrible. 34 out of 1485 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jolie

Stayed 2 nights in Dec 2025

6/10 Okay

Torey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Easy check in, great location for concert. Rooms were nice. Elevator did not work correctly.
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Stayed 1 night in Dec 2025

10/10 Excellent

Janet

Stayed 1 night in Dec 2025

10/10 Excellent

Lynne

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay..
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

10/10 Excellent

Kennedy, glastonbury

Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

4/10 Poor

Jerome

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First off, this hotel advertised an on site restaurant and bar and was the main reason for choosing it. The restaurant closed since COVID -19. Next, on checking in there was hair in the bathroom sink, front desk said there wasn't another room available so they had to send someone to clean the room. I chose a room with view of the Space Needle which was fine, but it also came with a view of their old, rusted unused AC system, AND the new working system was right outside the window and could be heard all night! I asked for a change of room, but again front desk said there wasn't any available. The breakfast was good and the hotel is within walking distance of several restaurants and the Space Needle.
Stayed 3 nights in Oct 2025

10/10 Excellent

Burke

Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet and our room had a great view of the harbor.
Stayed 1 night in Dec 2025

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Allan, Manhasset

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time. Holiday Inn Portland - By the Bay is in a great location and it was economical. The shuttle service was a plus and it saved us some money on Ubers since it was cold. I would definitely come back.
Stayed 4 nights in Dec 2025

8/10 Good

Ian

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect, service, accomodations, and friendly staff!!!
Stayed 1 night in Dec 2025

4/10 Poor

Kerish

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Room very nice but getting to the property and parking were terrible it was very stressful just getting to check in
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice . The location to the theater was perfect . Very nice and accommodating staff .
Nicely decorated lobby
Stayed 1 night in Dec 2025

8/10 Good

jianing

Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Dec 2025

10/10 Excellent

sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, restaurant food was excellent, fee for parking garage?
Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Richard checked us in and he was FABULOUS! He was courteous and very helpful. He deserves a GOLD star.
Stayed 1 night in Dec 2025

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great breakfast. Arrived late at night so had to park at adjacent parking garage instead of underground parking at hotel. Chilly but walkable.
Stayed 1 night in Nov 2025

10/10 Excellent

Marriah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed, convenient location, wonderful breakfast buffet, worth the add on. Beautifully decorated for the Christmas season. I would highly recommend!
Beautiful view from our room.
Stayed 1 night in Dec 2025