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4.0 out of 5

"I stayed at this hotel with my 8 year old daughter in October 2016. We were on our way back to Australia, following my mum's funeral few weeks earlie ... " More

By a verified traveller on Tue 20 Dec 2016

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Hotel Description

Hilton Prague Old Town places you steps from Palladium Shopping Centre and within a 10-minute stroll of Old Town Square. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

The fine-dining restaurant, Zinc, is open for breakfast, brunch, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and sauna. Business amenities include meeting rooms and a business center. Added amenities include free wired internet in public areas, a snack bar/deli, and spa services. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute walk of this Prague City Center hotel include Wenceslas Square and Prague Astronomical Clock.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$239* Per night/room 5 Apr. - 6 Apr.

Family Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed (with Sofa)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, City View (Governor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hilton Prague Old Town ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Prague Old Town

Everyone (1)
4 out of 5

Good location

Pros: Location.
Cons: Their staff knowledge of booking systems that they were using. It's not good for a hotel like that to demand payment twice.
Location: The location is great for both, shopping and sightseeing.
I stayed at this hotel with my 8 year old daughter in October 2016. We were on our way back to Australia, following my mum's funeral few weeks earlier. We arrived at the hotel on Fri but unfortunately my daughter got sick on Sat, therefore we ended up staying in the hotel room all day. We were leaving for the airport on Sun and the staff were very nice, extending our check out till 1pm. However, when we were checking out, the receptionist did not believe the hotel room was already paid for through Wotif and insisted that I have to pay directly to her before I can leave the hotel. I was in no position to argue about anything, my whole stay in the Czech Republic and in the hotel with a sick child was stressful enough as it was and I had 20 hours of travelling still ahead of me, so I paid the requested amount and left for the airport. Few days later I received an email from the hotel informing me, that the amount I paid has been credited back to my account. Great! Unfortunately, this has cost me additional AU$20.00 in bank fees. In other words, the hotel stay cost me CZK400 extra only because the receptionist didn't believe it was already paid for, despite me showing her confirmation email from Wotif! If it wasn't for this incident, it would have been a good deal and a very enjoyable stay. Unfortunately, it didn't turn out that way.

Posted by , from Perth, Australia on 20 Dec. 2016

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About the Hilton Prague Old Town

Location V Celnici 7, Prague, 110 00

Property Features

Hilton Prague Old Town offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free wired Internet. Business amenities include a business center and meeting rooms. A sauna, spa services, and tour/ticket assistance are also featured at the business-friendly Hilton Prague Old Town. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Prague hotel is smoke free.

  • 1 building
  • 303 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2003
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Prague-Masarykovo Station (0.3 km / 0.2 mi)
  • Metro station: Masarykovo Nádraží Stop (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Prague Old Town offers 303 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Zinc - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 40 per accommodation, per stay, plus a deposit of EUR 40 per stay
  • Weight limit: 66 lbs per pet
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 25 per person
  • Fee for in-room wireless internet: EUR 15 per night (rates may vary)
  • Fee for in-room wired internet: EUR 15 per night (rates may vary)
  • Airport shuttle fee: EUR 30 per vehicle (one way)
  • Self parking fee: EUR 32 per day
  • Pet deposit: EUR 40 per stay
  • Pet fee: EUR 40 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Old
  • Hilton Old Hotel
  • Hilton Old Hotel Prague Town
  • Hilton Old Prague Town
  • Hilton Prague Old Town
  • Old Hilton
  • Hilton Prague Old Town Hotel
  • Hilton Prague Old Town Hotel Prague
  • Prague Hilton
  • Hilton Old Town Hotel
  • Hilton Old Town
  • Hilton Prague Old Town Hotel
  • Hilton Prague Old Town Prague
  • Hilton Prague Old Town Hotel Prague

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.