See all properties
Save

The Emblem Prague Hotel - Preferred Hotels & Resorts

5.0 star property
Art Deco hotel with 24-hour health club and sauna

Photo gallery for The Emblem Prague Hotel - Preferred Hotels & Resorts

Suite Pretender
Outdoor spa tub
Exterior
Daily buffet breakfast for a fee
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
The current price is NZ$437
includes taxes & fees
18 May - 19 May

Explore the area

Map
Platnérská 19, Prague, 110 00
  • Old Town Square
    ‪1 min walk‬
  • Prague Astronomical Clock
    ‪3 min walk‬
  • Charles Bridge
    ‪7 min walk‬
  • Prague (PRG-Vaclav Havel)
    ‪35 min drive‬

Room options

View all photos for Suite Pretender

Suite Pretender

Suite Pretender

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Petite

Petite

Petite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Queen Dom

Queen Dom

Queen Dom

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Library

Suite Library | Bathroom

Suite Library

Highlights

Separate sitting area
Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Dom Courtyard

Queen Dom Courtyard

Queen Dom Courtyard

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Atelier

Suite Atelier

Suite Atelier

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Terrace

Suite Terrace

Suite Terrace

Highlights

Terrace
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Pied a Terre

Pied a Terre

Pied a Terre

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Dom

King Dom

King Dom

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Royal Apartment

Hotel BOOKQUET

Prague City Center
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,004 reviews
The price is NZ$250
includes taxes & fees
19 May - 20 May
Hotel BOOKQUET

About the area

Prague

A luxury stay in Prague awaits you at The Emblem Prague Hotel - Preferred Hotels & Resorts. Within steps you'll find Old Town Square and Prague Astronomical Clock. Highlights at this family-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, George Prime Steak, serves American cuisine and is open for breakfast, lunch and dinner. Enjoy the Hot tub and sauna. 1205 square feet (112 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include free Wi-Fi in public areas, massage/treatment rooms and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Prague City Center hotel include Parizska Street and Charles Bridge.

What's nearby

  • Old Town Square - 1 min walk - 0.1 km
  • Prague Astronomical Clock - 3 min walk - 0.3 km
  • Charles Bridge - 7 min walk - 0.7 km
  • Wenceslas Square - 8 min walk - 0.7 km
  • Prague Castle - 4 min drive - 2.8 km

Getting around

  • Staromestska Station - 3 min walk
  • Prague-Masarykovo Station - 14 min walk
  • Vaclav Havel Airport (PRG) - 35 min drive

Restaurants

  • ‪Hard Rock Cafe Prague - ‬2 min walk
  • ‪La Bodeguita Del Medio - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Meet Burger - ‬1 min walk
  • ‪Pauseteria - ‬2 min walk

About this property

The Emblem Prague Hotel - Preferred Hotels & Resorts

Art Deco hotel with 24-hour health club and sauna
The Emblem Prague Hotel - Preferred Hotels & Resorts offers its guests a 24-hour health club, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 1205 square feet (112 square metres) and includes conference space. A rooftop terrace, spa services, and a library are also featured at the luxury The Emblem Prague Hotel - Preferred Hotels & Resorts. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Prague hotel.

  • 1 building
  • 59 guestrooms or units
  • 7 levels
  • Conference rooms
  • 1205 sq ft of conference space
  • 112 sq. m of conference space
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Emblem Prague Hotel - Preferred Hotels & Resorts offers 59 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down duvets. 54-inch flat-screen televisions come with premium digital channels. Rooms have detached private bathrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include massages.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Bulgarian, Czech, Dutch, English, French, German, Portuguese, Russian, Slovak

Similar properties

Exterior

The Mozart Prague by Accor

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,003 reviews
The price is NZ$479
includes taxes & fees
4 June - 5 June
The Mozart Prague by Accor

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (CZK 1,000 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CZK 200 to 1,000 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • George Prime Steak

Things to do

  • 24-hour health club
  • Art gallery
  • Hot tub
  • Library
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,205 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Detached private bathroom
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in fee for check-in between noon and midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CZK 1620 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CZK 1950 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CZK 200 to 1000 per person
  • Airport shuttle fee: CZK 2200 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: CZK 1000 per day
  • Pet fee: CZK 1620 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CZK 1950 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Emblem Hotel
Emblem Hotel Prague
Emblem Prague
Hotel Emblem
The Emblem Hotel
The Emblem Prague Hotel - Preferred Hotels & Resorts Hotel
The Emblem Prague Hotel - Preferred Hotels & Resorts Prague

Frequently asked questions

What is the cancellation policy at The Emblem Prague Hotel - Preferred Hotels & Resorts?

The Emblem Prague Hotel - Preferred Hotels & Resorts offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Emblem Prague Hotel - Preferred Hotels & Resorts?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at The Emblem Prague Hotel - Preferred Hotels & Resorts on 18 May 2025 start from NZ$429.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Emblem Prague Hotel - Preferred Hotels & Resorts?

Yep, The Emblem Prague Hotel - Preferred Hotels & Resorts has valet parking for CZK 1000 per day.

Is there a spa on site at The Emblem Prague Hotel - Preferred Hotels & Resorts?

There's no onsite spa, but this property does offer services like massages.

What makes The Emblem Prague Hotel - Preferred Hotels & Resorts a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at The Emblem Prague Hotel - Preferred Hotels & Resorts.

Is The Emblem Prague Hotel - Preferred Hotels & Resorts family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, it's no surprise that The Emblem Prague Hotel - Preferred Hotels & Resorts is a hit with families.

Does The Emblem Prague Hotel - Preferred Hotels & Resorts serve breakfast?

Yeah, buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at The Emblem Prague Hotel - Preferred Hotels & Resorts?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Emblem Prague Hotel - Preferred Hotels & Resorts?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Emblem Prague Hotel - Preferred Hotels & Resorts?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Emblem Prague Hotel - Preferred Hotels & Resorts?

Dogs are welcome at The Emblem Prague Hotel - Preferred Hotels & Resorts, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

The Emblem Prague Hotel - Preferred Hotels & Resorts Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1001 reviews
Rating 8 - Good. 183 out of 1001 reviews
Rating 6 - Okay. 33 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is fantastic and helpful. Great location! Very clean!
Stayed 6 nights in Jan 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay with very helpful staff! A great location!
Stayed 3 nights in Jan 2025

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkable stay. Attention to detail with wonderful concierge service. I have already recommended to many friends ma
Stayed 6 nights in Jan 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Ramachandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location to stay in Prague.
Stayed 3 nights in Jan 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend hotel!

Excellent place to stay and better pancakes in the world!
Stayed 4 nights in Jan 2025

6/10 Okay

Natalie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

mr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose, San Francisco

Stayed 4 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so polite, brought our bag to our room for us and even gave us some history of the city. They definitely made our stay amazing. Only a couple minute walk to the astronomical clock, xmas market, and charles bridge.
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A touch of Kafka

Pretty, well appointed boutique hotel with great location and helpful staff.u fortunately the restaurant and bar are operated by an independent company. I had a Kafkaesque experience with the bar that would not be imaagineable at a hotel that controlled its own facilities. That ruined one vening in an otherwise pleasant stay. Prague us a theme park with Kafka and the Golem in place of Mickey abs Goofy, so I will chalk that up to local color.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, great location, and dog friendly!

Our room was beautiful with an incredible view. The hotel is very close to the Old Town Square, which was great for us visiting the Christmas market there and seeing some of Prague's highlights. Great stay, and they welcomed my dog!
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will choose this hotel every time I got to Prague! Stay here!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, helpful, informative. The breakfast was delicious. Get the pancakes! Dan was the best. Very happy we stayed there. One block from the old square. Perfect location!
Stayed 2 nights in Dec 2024

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent guest service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ashley Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel were so accommodating and were always friendly. We were surprised with a bottle of wine in our room to celebrate our honeymoon and that was just the perfect start to a wonderful few days stay. What a wonderful hotel in such a wonderful place! Will definitely come again!
Stayed 4 nights in Dec 2024

8/10 Good

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 3 nights in Dec 2024

10/10 Excellent

Olly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and the service was simply amazing.
Stayed 1 night in Dec 2024

8/10 Good

Tetiana

Stayed 2 nights in Nov 2024

4/10 Poor

Rachel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I paid for an expensive room - the Suite Pretender - and was given a room on the first floor facing a busy street. Then we had the housekeepers noisily ratting their carts at 7AM on Saturday morning just outside the door because our room was next door to their cleaning supply cupboard. Shared spaces that are meant to be used by guests were let out for private events while we were those were not available. The staff try to be helpful but they just don't have the capability. Case in point, I asked for a late checkout and was told I could leave at 13:00 the following day. At 12:00 the front desk called to ask me why I was still in the room - the colleague I'd spoken to the evening before hadn't noted down that he had approved the late checkout. Nothing about this hotel feels luxurious, or cool or interesting.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are superior.
Stayed 7 nights in Dec 2024