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4.0 out of 5

"We arrived in the evening on the 19th March and was second in line behind a small group. It was confusing, slightly rude and unwelcoming the way we we ... " More

By a verified traveller on Tue 27 Mar 2018

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Hotel Description

A luxury stay in the heart of Prague awaits you at The President. Within just a 10-minute stroll, you'll find popular attractions like Old Town Square and Prague Astronomical Clock. Highlights at this hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

A day of pampering at WELLNESS & BEAUTY can include Thai massages and facials along with access to the spa tub. The fine-dining restaurant, Elements Restaurant, serves Italian cuisine and is open for dinner. Piano Bar is the hotel's own piano bar, serving drinks along with light fare. Enjoy the sauna and pool loungers. Plus you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute walk of this 5-star Prague City Center hotel include Palladium Shopping Centre and Charles Bridge.

Superior Double or Twin Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$288* Per night/room 13 May - 14 May

Deluxe Double or Twin Room, River View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Double or Twin Room (Castle view and Terrace )

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room (Castle View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

The President ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The President

Everyone (1)
4 out of 5

Worth it for a night or two

Pros: clean, central location and very convenient in distance to points of interest, public transport and other amenities
Cons: check-in process - staff morale (?) as they didn't seem all that happy to be at work let alone be welcoming to foreign visitors arriving.
We arrived in the evening on the 19th March and was second in line behind a small group. It was confusing, slightly rude and unwelcoming the way we were addresed when asked to proceed to the secondary concierge point that was located behind the main concierge desk to check in. Peter (?) was unwelcoming & did not looked pleased in having to serve us through the check in process. As there was some construction drilling taking place, it was hard to hear and we could hear the entire directive/instructions post check-in. We didn't realise that breakfast was included (possibly charged) as part of our booking and therefore had not utilised the service until after checking out and reviewing the booking. The room allocated was located on the second floor, directly above the construction area and the constant drilling was vibrating through the floors - although tired from travels, we were forced to leave the room as quickly as we could. Since the check-in process was so abysmal, we hadn't bothered going through the pain of requesting for a change of rooms. Luckily for us the drilling moved to a different point the next day and was more tolerable the next morning before we headed out for the day. The room was pleasant and clean and was stylish in furnishings. We had booked a Superior Double with City view room for 2 nights, we did not receive the room (?) as the one we were in had no view and is small in size unlike the photos shown which lead us to believe we didn't get what was booked

Posted by , from Melbourne, Australia on 27 Mar. 2018

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Comment from Hotel Management

2 Apr. 2018 by Diana, guest relation

Dear Letitia, thank you for your feedback, especially for mentioning good housekeeping service and our great location. We are very sorry, that you felt unwelcome during the check in process, which was probably happen because of busy moment of our front desk and by noise during the reconstruction of our wellness area. Of course, this is not an excuse for that, we take this comment very seriously, we will focus on the behaviour of our staff and prepare some trainings for them and make sure that every guest will feel welcome while staying with us. We hope to see you again, so we can provide you a better experience.

Property Features

The President offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury The President. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Prague hotel.

  • 1 building
  • 130 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Prague-Masarykovo Station (1.7 km / 1 mi)
  • Metro station: Právnická fakulta Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The President offers 130 accommodations with minibars and espresso makers. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Prague hotel provides complimentary wireless Internet access. Additionally, rooms include safes and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Espresso maker
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Elements Restaurant - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Piano Bar - This piano bar serves light fare only. Open daily.

Restaurant President - This restaurant serves breakfast only. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Spa tub in spa
  • Massages
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

The President offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property is not currently implementing any enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CZK 1100 for adults and CZK 1100 for children
  • Airport shuttle fee: CZK 950 per vehicle (one-way)
  • Covered self parking fee: CZK 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Prague President
  • Hotel President Prague
  • Prague Hotel President
  • Prague President
  • Prague President Hotel
  • President Hotel Prague
  • President Prague
  • President Prague Hotel
  • The President Hotel
  • The President Prague
  • President Hotel Prague
  • The President Hotel Prague

You should know

  • Pool access available from 10 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 5 stars and is displayed on this page as 5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.