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Wellness Hotel Step

4.0 star property
Pet-friendly hotel connected to the convention centre in Prague with a full-service spa

Photo gallery for Wellness Hotel Step

Presidential Duplex (Unlimited Water and sauna world acces)
Buffet
Panoramic Apartment (Unlimited Water and sauna world Acc.) | Living room
Terrace/patio
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Spa
  • Gym

Explore the area

View map
Malletova 1141, Prague, 190 00
  • O2 Arena
    ‪10 min walk‬
  • Old Town Square
    ‪7 min drive‬
  • Prague Astronomical Clock
    ‪8 min drive‬
  • Prague (PRG-Vaclav Havel)
    ‪24 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

7.0 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room (with 60 minutes Water World Access)

Minibar, in-room safe, desk, blackout curtains

Triple Room (with 60 minutes Water World Access)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room (Unlimited Water and sauna world)

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room (Unlimited Water and sauna world)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)

Minibar, in-room safe, desk, blackout curtains

Panoramic Apartment (Unlimited Water and sauna world Acc.)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 60 sq m
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (with 60 minutes Water world Access)

Minibar, in-room safe, desk, blackout curtains

Standard Double Room (with 60 minutes Water world Access)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room (90 minutes Water and Sauna world Acc.)

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room (90 minutes Water and Sauna world Acc.)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room (90 min Water and sauna world Access)

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room (90 min Water and sauna world Access)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room (with 60 minutes Water world Access)

Minibar, in-room safe, desk, blackout curtains

Family Room (with 60 minutes Water world Access)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room (with 90 minutes Water and sauna world)

Minibar, in-room safe, desk, blackout curtains

Family Room (with 90 minutes Water and sauna world)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Panoramic Apartment (Unlimited Water and sauna world Acc.)

Hair dryer, towels

Panoramic Apartment (Unlimited Water and sauna world Acc.)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment (with 60 minutes Water world Access)

Standard Apartment (with 60 minutes Water world Access)

Standard Apartment (with 60 minutes Water world Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite (with 90 minutes Water and sauna world)

Deluxe Suite (with 90 minutes Water and sauna world)

Deluxe Suite (with 90 minutes Water and sauna world)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Presidential Duplex (Unlimited Water and sauna world acces)

Hair dryer, towels

Presidential Duplex (Unlimited Water and sauna world acces)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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About the area

Prague

At Wellness Hotel Step, you'll be connected to the convention centre and 6.6 km (4.1 mi) from Old Town Square. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include massages along with access to the steam room. The restaurant, RESTAURANT BOHEMIA, is open for lunch and dinner. LOBBY BAR is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy access to 3 outdoor tennis courts and 3 indoor tennis courts along with a gym and a sauna. Business amenities include 10 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Prague 9 hotel include Wenceslas Square and Prague Astronomical Clock.

What's nearby

  • O2 Arena - 10 min walk - 0.8 km
  • Wenceslas Square - 6 min drive - 5.2 km
  • Old Town Square - 7 min drive - 5.9 km
  • Prague Astronomical Clock - 8 min drive - 6.6 km
  • Charles Bridge - 10 min drive - 7.3 km

Getting around

  • Balabenka Stop - 7 min walk
  • Prague-Liben Station - 19 min walk
  • Vaclav Havel Airport (PRG) - 48 min drive

Restaurants

  • ‪Old Armenia - ‬11 min walk
  • ‪Pholẽvka - ‬13 min walk
  • ‪Beseder - ‬11 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Lobby Bar Step - ‬1 min walk

About this property

Wellness Hotel Step

Pet-friendly hotel connected to the convention centre in Prague with a full-service spa
Wellness Hotel Step offers its guests a full-service spa, outdoor tennis courts, and indoor tennis courts. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. An indoor pool, a children's pool, and a fitness centre are also featured at the business-friendly Wellness Hotel Step. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Prague hotel.

  • 198 guestrooms or units
  • 8 levels
  • 2 buildings
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Wellness Hotel Step offers 198 accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Languages

Czech, English, German, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Covered valet parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LOBBY BAR
  • RESTAURANT BOHEMIA

Things to do

  • 3 indoor tennis courts
  • 3 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 28 August to 10 September:
  • Sauna
  • Spa
  • Swimming pool
  • Tennis courts
The following facilities are closed for Christmas Eve:
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 22 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 20 per night
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. 

We should mention

  • Pool access available from 7:00 AM to 10:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.

Property is also known as

Hotel Step
Hotel Step Wellness
Hotel Wellness Step
Step Hotel Wellness
Step Wellness Hotel
Wellness Hotel Step
Wellness Hotel Step Prague
Wellness Step Hotel
Wellness Step Prague
Wellness Hotel Step Hotel
Wellness Hotel Step Prague
Wellness Hotel Step Hotel Prague

Frequently asked questions

What is the cancellation policy at Wellness Hotel Step?

Wellness Hotel Step offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Wellness Hotel Step?

Yep, Wellness Hotel Step has a free self car park. Additionally there is covered valet parking for EUR 20 per night.

Is there a spa on site at Wellness Hotel Step?

Yep, there is an onsite spa at Wellness Hotel Step. You'll enjoy services like massages.

Does Wellness Hotel Step have a pool?

Wellness Hotel Step has an indoor pool and a kids' pool. The pool is open 7:00 AM to 10:30 PM. The swimming pool is closed on Christmas Eve.

Does Wellness Hotel Step serve breakfast?

Yep, buffet brekkie is on offer on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Wellness Hotel Step?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Wellness Hotel Step?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Wellness Hotel Step?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Wellness Hotel Step Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 70 out of 174 reviews
Rating 8 - Good. 50 out of 174 reviews
Rating 6 - Okay. 38 out of 174 reviews
Rating 4 - Poor. 7 out of 174 reviews
Rating 2 - Terrible. 9 out of 174 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael, Toronto

Business traveller
Liked: Staff & service, amenities
What liked is the 5 saunas on the property to relax after a busy day at the confernce. 15 minutes to old town by uber or can take the transit. Whatvi didnt like is how loud the train is roght beside the property. If you are a light sleeper then hotel is not for you. As they provide a set of ear plugs beside your bed.
Stayed 3 nights in May 2025

4/10 Poor

Lisa

Disliked: Property conditions & facilities
Major building work taking place. No advance warning. It will be a long time. Scaffolding around the whole hotel B.
Stayed 2 nights in May 2025

6/10 Okay

Akinseyi

Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Colin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Restaurant not much choice disappointed

Unfriendly reception not helpfull breakfast milk warm should be on ice coffee machine very slow resulting in que toaster needs upgrading and fruit cocktail instead of sliced fruit restaurant food not good with limited choice, poor resulting in eati g away most nights , room kept very clean and the massage we had was first class , booked boweling but they never turned up to let us in so went back and cancelled disappointing and some areas need addressing
Stayed 4 nights in Apr 2025

6/10 Okay

Aiea

Travelled with family
Liked: Staff & service
Loud. Teenagers were partying in their room. Had to call front desk because they were slamming doors, yelling and knocking our door
Stayed 5 nights in Mar 2025

6/10 Okay

William

Business traveller
Stayed 2 nights in Apr 2025

8/10 Good

Sashka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for family that loves sports activities. You will find always something to do in the hotel ( for extra cost). The room was very noisy as the hotel is near train track. A bit of outskirts of Prague but great for family .
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

8/10 Good

Virginijus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

eduardo

Stayed 4 nights in Feb 2025

8/10 Good

VALERIU

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel with lots of stuff to do on site

Good bits: Nice hotel with very good food and they are pet friendly Very nice wellness centre with lots of saunas and big-ish swimming pool. English language of staff was quite good Hotel has indoor golf, indoor tenis and squash, bowling alleys and more sports facilities. Bad bits: There was no shower gel and no hand soap in the room and no shower curtain over the bath Guidance from staff was sketchy for the wellness and for directions to city centre. Nobody explained how the sauna world etiquette was. One needs towels and sheets otherwise you are not allowed into the saunas and one must expect to see buck naked people inside the sauna 😀 poliester swim suits are jot allowed in the sauna world
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher, Streator

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, this hotel is in the suburbs of Prague. That means it is a very modern building and not subjected to old, historic restrictions in the city itself. It is a genuine 21st century hotel. Attached to it is an ample parking garage at 12 Euro a day as well as an incredible wellness area (for separate prices) that include a heated swimming pool, and a couple jacuzzis. Additionally, there is an upstairs sauna with around 10 different types. There are huge tennis courts, squash, badmintion, golf driving range (and simulators) and bowling areas. In short, the only issue is it is open to the public and fills up quickly, especially on the weekends. The one downside is that it is well outside the city center. There is a tram about 10 minutes walk away. So, if you have seen enough of the old, historic city, this is a great place to stay. For first or second time visitors, you may want something closer to the center. As I have been to Prague a few times and am used to the tram system here, this place is quite good for me. This is a modern hotel and at standard prices.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jonathan Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best money saving option for me with a spa and it was way above expectations. They had a big pool, hot tub then an area with around 6 saunas. Steam rooms and even a plunge pool. 10min walk ro underground then 10mins on the train to the centre of Prague. Restaurant food/ breakfast was also great. Only slight critisism i can think of is its next to the main train line so gets quite noisy when your trying to sleep
Stayed 3 nights in Nov 2024

8/10 Good

Bradley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families or those wanting a resort-style holiday but located in the middle of nowhere. We enjoyed using the pool etc. And the breakfast was amazing but as two single travellers, we didnt like the location and prefered being closer to the action.
Stayed 2 nights in Nov 2024

2/10 Terrible

Hassan

Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great Sauna
Stayed 2 nights in Sep 2024

10/10 Excellent

Iveta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was just fine wery special place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel on the outskirts of Prague (v. close to the gig I went to). Good sized clean room & amazing breakfast! 90 min spa session was included in the room price which was a real bonus!
Stayed 1 night in Jul 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst staff ever.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities
The pics dont do it justice. Theres like 8 saunas and a cold plunge and sauna ceremony the place is amazing
Stayed 9 nights in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service

Take your own teabags!

Room was ok, a little small and a little noisy from other guests but it was clean. Breakfast was average on day 1, and on day 2 I wanted a cup of tea in the room. They don’t give you English breakfast tea in the room so I went to the restaurant and they wanted to charge me for a teabag which is ridiculous. Thankfully there was someone there with common sense but the lack of customer service was noticeable.
Stayed 2 nights in May 2024

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the stay

The hotel is very good but not the best value for your money. For example the A/C needs servicing as it was super noisy, rendering it useless. Could not open the windows because of the noise of the other A/C units. Other than that no problems, good service, perfect breakfast, very tasty dinner with excellent service.
Stayed 1 night in May 2024