Ginger Hotels - accommodation in Puducherry

The room was clean, spacious, and odorless. However, upon entering, it was noticeable that there seemed to be some confusion among the staff regarding how guests should be welcomed. The suite was very spacious, as was the restroom. However, the flush was extremely hard to press and required considerable force to operate. Unfortunately, the Wi-Fi did not work at all throughout our entire stay. In addition, the suite did not have an iron or ironing board, which was inconvenient. Overall, while the room itself was clean and spacious, the lack of Wi-Fi and basic amenities, along with the issues mentioned above, affected our overall experience.

Great location but rooms and bathrooms needs a refresh

Hotel is well maintained and rooms were clean. Time taken for Check-In and Check-Out procedure was more than usual, may be - because of new staff - new system in place. Pointed out a shower head issue to the maintenance team. Restaurant serving time was long and requires improving the speed of service. However, Food was tasting good. In general, this hotel is good to stay and recommend as well.