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Hotel Boutique Casareyna

Property class: 4.5

Photo gallery for Hotel Boutique Casareyna

An outdoor patio with a round table and chairs, a large umbrella, and wooden doors.
Property video
A spa area with a stone wall, a wooden ceiling, and a rectangular hot tub.
A bar area with shelves of various bottles and jars, a television screen, and a display case with pastries.
An indoor venue with an arched stone wall, black chairs arranged in rows, a central aisle with flower petals, and hanging floral decorations.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$231
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
Privada 2 Oriente 1007, Centro Historico, Puebla, PUE, 72000
  • Place, Puebla Convention Center
    ‪2 min walk‬
  • Place, Zócalo de Puebla
    ‪10 min walk‬
  • Place, Puebla Cathedral
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with two beds, wooden headboards, white bedding, a nightstand with a lamp, and framed pictures on the wall.

Standard Double Room, 2 Queen Beds

9.8 out of 10
Exceptional
(22 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, Bathtub

A bedroom with a bed, a chair, a nightstand, a lamp, and a wardrobe.

Superior Room, Bathtub

9.6 out of 10
Exceptional
(19 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master suite

A neatly arranged bedroom with a large bed, bedside tables with lamps, a wooden headboard, and a door leading to a bathroom.

Master suite

9.4 out of 10
Exceptional
(15 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A bedroom with a bed, bedside tables, a chair, a window, and a wooden headboard with a mosaic design.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(45 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Puebla

A luxury stay in the heart of Puebla awaits you at Hotel Boutique Casareyna. Within a 5-minute stroll you'll find Guardian Angel and Santo Domingo Church within a 15-minute walk. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Spa De La Reyna can include deep-tissue massages and hot stone massages along with facials, body treatments and aromatherapy. Casareyna Restaurant serves Mexican cuisine and is open for breakfast, lunch and dinner. Other amenities include an outdoor swimming pool, free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 8:00 AM and 12:30 PM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4.5-property class Puebla Historic Center hotel include Puebla Cathedral and Basilica of the Immaculate Conception.

What's nearby

  • Puebla Convention Center - 2 min walk - 0.2 km
  • El Parian Market - 3 min walk - 0.3 km
  • Artist Quarter - 3 min walk - 0.3 km
  • Zócalo de Puebla - 10 min walk - 0.9 km
  • Puebla Cathedral - 12 min walk - 1.0 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 41 min drive

Restaurants

  • Restaurante Casa Reyna
  • ‪Boyberry - ‬3 min walk
  • ‪Tarlets Coffee - ‬1 min walk
  • ‪El Maestro Asador - ‬4 min walk
  • ‪Super Tacos "El Popeye - ‬3 min walk

About this property

Hotel Boutique Casareyna

Hotel Boutique Casareyna offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a terrace, and multilingual staff are also featured at the luxury Hotel Boutique Casareyna. For a fee, parking is available.

This 4.5-star Puebla hotel is smoke free.

  • 46 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
Hotel Boutique Casareyna offers 46 air-conditioned accommodations with a safe and complimentary bathrobes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Puebla hotel provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Spa De La Reyna has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (MXN 100 per night)
  • Covered valet parking on site (MXN 100 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 300 to 500 for adults and MXN 300 to 500 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Casareyna Restaurant

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 500 for adults and MXN 300 to 500 for children
  • Covered self-parking fee: MXN 100 per night
  • Valet parking fee: MXN 100 per night
  • Pet fee: MXN 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Boutique Casareyna
Boutique Casareyna Puebla
Casareyna
Casareyna Hotel
Casareyna Hotel Boutique
Hotel Boutique Casareyna
Hotel Boutique Casareyna Puebla
Hotel Casareyna
Hotel Boutique Casareyna Hotel
Hotel Boutique Casareyna Puebla
Hotel Boutique Casareyna Hotel Puebla

Frequently asked questions

What is the cancellation policy at Hotel Boutique Casareyna?

Hotel Boutique Casareyna offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Boutique Casareyna?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Boutique Casareyna on 29 Nov 2026 start from NZ$231, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Boutique Casareyna?

Yep, Hotel Boutique Casareyna has a secured covered self car park for MXN 100 per night. A self car park is also available, for a fee.

Is there a spa on site at Hotel Boutique Casareyna?

Yep, Spa De La Reyna is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Hotel Boutique Casareyna have a pool?

Hotel Boutique Casareyna has an outdoor pool.

What luxury perks are available at Hotel Boutique Casareyna?

Hotel Boutique Casareyna features a full-service spa, an outdoor pool and 2 restaurants.

What makes Hotel Boutique Casareyna a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Boutique Casareyna.

Is Hotel Boutique Casareyna family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Boutique Casareyna is a hit with families.

Does Hotel Boutique Casareyna serve breakfast?

Yep, cooked-to-order breakfast is served daily between 8:00 AM and 12:30 PM.

Is there a free airport shuttle available at Hotel Boutique Casareyna?

No, Hotel Boutique Casareyna does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Boutique Casareyna?

Yep, you can grab a meal at Hotel Boutique Casareyna's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Hotel Boutique Casareyna?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Boutique Casareyna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 832 out of 1002 reviews
Rating 8 - Good. 112 out of 1002 reviews
Rating 6 - Okay. 32 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Excellent restaurant
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property Staff was nice and very helpful Food restaurant is very good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, delicious.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property ! Completely recommend it!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and incredible service. Great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, large clean rooms. I loved everything about it. Had a nice relaxing massage and enjoyed the pool. Has a wonderful restaurant downstairs as well. Highly recommend and would return.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the manager were wonderful. There was an issue at check in, but the manager resolved it promptly . The hotel is beautiful and in a great location.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Rustic charm and walking distance to many attractions! Arrived in time for the start of chile en Nogada season…it was AMAZING!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is amazing one of the best in Puebla
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. We stayed one night and we arrived earlier than our check in time but they allowed us in earlier which was amazing ! Our rooms were very clean and comfortable beds. Staff were friendly. The restaurant has amazing food . We went for breakfast and it was delicious! Highly recommend this hotel and we will be returning .
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff, food! Would defenetely stay here again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excelente hotel.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel in Puebla. The rooms were very clean and comfortable, the staff was always kind and very helpful, and the spa experience was amazing — very relaxing and enjoyable. We also loved the hotel restaurant; the food was excellent. Highly recommend this hotel and would definitely stay here again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, super kind staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Beautiful stay
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Had an excellent stay, enjoyed the morning expressos. Very comfortable bed and large beautiful room. Would definitely stay there again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with great amenities. Walkable to the town center and sites there and has a host of casual restaurants across the street.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was under construction but it was really nice.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great restaurant at the property, the spa was good, the rooms very spacious. They lack of a gym at the property, I held and event and the staff lacked information and quality of service. (Not the waiters but the managers) . Other than that I would recommend 8/10
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in May 2026