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Arkana Puebla by Grupo Amber

4.0 star property
Hotel with a full-service spa, near Galerías Serdán

Photo gallery for Arkana Puebla by Grupo Amber

Spa
Deluxe Suite | Terrace/patio
Deluxe Suite | Living area
Business centre
Junior Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Gym
  • Parking included
  • Housekeeping
  • Free WiFi
  • 24/7 front desk

Explore the area

View map
Calle Atoyac #10 Col. La Paz, Puebla, PUE, 72160
  • Place, Angelopolis Commercial Center
    ‪5 min drive‬
  • Place, Zócalo de Puebla
    ‪5 min drive‬
  • Place, Puebla Cathedral
    ‪5 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Suite

Standard Suite

Standard Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Desk
Daily housekeeping
Laptop workspace
Wardrobe
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Desk
Daily housekeeping
Laptop workspace
Wardrobe
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Desk
Daily housekeeping
Laptop workspace
Wardrobe
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Desk
Daily housekeeping
Laptop workspace
Wardrobe
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Desk
Daily housekeeping
Laptop workspace
Wardrobe
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Business Suite

Business Suite

Business Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Living room
Laptop workspace
Wardrobe
Desk
Daily housekeeping
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Desk
Daily housekeeping
Laptop workspace
Wardrobe
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Smart TV
Separate bedroom
Private bathroom
Desk
Daily housekeeping
Laptop workspace
Wardrobe
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Puebla

Arkana Puebla by Grupo Amber puts you in the centre of Puebla, 2.1 km (1.3 mi) from Galerías Serdán and 3.5 km (2.2 mi) from Zócalo de Puebla. Highlights at this hotel include a full-service spa and in-room Smart TVs. .This smoke-free hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find a terrace, luggage storage and a front desk safe. There's also the convenience of free self parking. .With a stay at this 4-property class La Paz hotel, you'll be 3.8 km (2.3 mi) from Puebla Cathedral and 4.2 km (2.6 mi) from Angelopolis Commercial Center.

What's nearby

  • Galerías Serdán - 19 min walk - 1.6 km
  • Angelopolis Commercial Center - 5 min drive - 3.0 km
  • Zócalo de Puebla - 5 min drive - 3.8 km
  • Puebla Cathedral - 5 min drive - 3.8 km
  • Puebla Convention Center - 7 min drive - 6.7 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 34 min drive

Restaurants

  • ‪Hackl Panaderos Artesanos - ‬2 min walk
  • ‪Miel Negra Barra De Cafés Especiales - ‬2 min walk
  • ‪La Búrbula - ‬5 min walk
  • ‪Via Veneto - ‬3 min walk
  • ‪Salad Bowl - ‬5 min walk

About this property

Arkana Puebla by Grupo Amber

Hotel with a full-service spa, near Galerías Serdán
Arkana Puebla by Grupo Amber offers its guests a full-service spa and a fitness centre. WiFi is free in public spaces. Arkana Puebla by Grupo Amber also features a terrace, a front desk safe, and a lift. Self parking is free.

This 4-star Puebla hotel is smoke free.

  • 22 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
Arkana Puebla by Grupo Amber offers 22 accommodations. 43-inch Smart televisions come with digital channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

Exterior
Holiday Inn Express Puebla by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,580 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arkana Puebla by Grupo Amber

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number AAM110822CJ1

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Arkana
Arkana Hotel
Collection O Arkana
Arkana Urban Collection
Arkana Hotel By Rotamundos
Collection O Urban by Arkana
Arkana Grupo Amber Collection O
Arkana Puebla by Grupo Amber Hotel
Arkana Puebla by Grupo Amber Puebla
Arkana Puebla by Grupo Amber Hotel Puebla

Frequently asked questions

Is parking available at Arkana Puebla by Grupo Amber?

Yep, Arkana Puebla by Grupo Amber has a free self car park.

Is there a spa on site at Arkana Puebla by Grupo Amber?

Yep, there is an onsite spa at Arkana Puebla by Grupo Amber. You'll enjoy services like massages.

Is there a free airport shuttle available at Arkana Puebla by Grupo Amber?

No, Arkana Puebla by Grupo Amber does not offer an airport shuttle service.

What time are check-in & check-out at Arkana Puebla by Grupo Amber?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Arkana Puebla by Grupo Amber?

No, pets and service animals are not allowed.

Reviews

Arkana Puebla by Grupo Amber Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 69 out of 105 reviews
Rating 8 - Good. 19 out of 105 reviews
Rating 6 - Okay. 8 out of 105 reviews
Rating 4 - Poor. 4 out of 105 reviews
Rating 2 - Terrible. 5 out of 105 reviews

Reviews

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Diana

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Lara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Feb 2024

10/10 Excellent

Nelida

Stayed 2 nights in Jan 2024

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2024

6/10 Okay

RENE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Jorge

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel hasn’t cradel for babies, it was a shampoo made by dirty water and also the cream that they put in the bathroom was made up with water, the shower semelled really bad. The area was really noisy because next street was a club working all night long.
Stayed 1 night in Jun 2023

8/10 Good

Erika

Stayed 2 nights in Dec 2022

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Sep 2022

10/10 Excellent

Francisco

Stayed 2 nights in Sep 2022

10/10 Excellent

Jorge Luis

Stayed 1 night in Feb 2022

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Jul 2021

10/10 Excellent

Boanerges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Puebla

The best place to stay in Puebla! The staff is beyond friendly and the location is superb!!! Definitely will stay again here
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice, comfortable, hotel. Just wish they had a restaurant with more food options.
Stayed 1 night in Aug 2020

10/10 Excellent

JAQUELINE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amplias, nuevas y bonitas recamaras. Excelente zona
Stayed 1 night in Jan 2020

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hermoso lugar para hospedarse
Stayed 1 night in Aug 2024

8/10 Good

olga

Liked: Cleanliness, staff & service, room comfort

Esta bien, estilo departamento- hotel

Elegimos el hotel en el momento. Es un estilo departamento- hotel. Las habitaciones tenian buen espacio y el baño también. La atención fue muy amable. Quiza algunos detalles como el tapiz un poco descuidado, las paredes con manchas de zapatos o propiamente de uso por lo que pudiera dar un aspecto no tan limpio cuando estaba bien. La zona segura y tranquila, esta ok
Stayed 1 night in Aug 2024

10/10 Excellent

Miriam

Stayed 1 night in Jul 2024

10/10 Excellent

Norma Julieta

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una bonita estancia que siempre nos recibía bien y que nos tuvo mucha paciencia
Stayed 3 nights in Jun 2024