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Hotel Jakue

3.0 star property

Photo gallery for Hotel Jakue

Restaurant
Exterior
Reception
Exterior
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Irunbidea 34, Puente La Reina, 31100
  • Place, Iglesia del Crucifijo
    ‪8 min walk‬
  • Place, Iglesia de Santiago
    ‪12 min walk‬
  • Place, Romanesque Bridge of Puente la Reina
    ‪17 min walk‬
  • Airport, Pamplona (PNA)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Twin Room

A hotel room with two beds, a desk, a chair, and a window with sheer curtains.

Basic Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Tree House

Tree House

Tree House

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Puente La Reina

At Hotel Jakue you'll be within just a 10-minute stroll of Iglesia del Crucifijo and Iglesia de Santiago. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a library and a terrace. Added amenities include a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:00 AM. There's also the convenience of an airport shuttle. .In proximity to this 3-property class Puente La Reina hotel you'll find Navarra Arena.

What's nearby

  • Iglesia del Crucifijo - 8 min walk - 0.7 km
  • Iglesia de Santiago - 12 min walk - 1.1 km
  • Romanesque Bridge of Puente la Reina - 17 min walk - 1.5 km
  • Navarra Arena - 25 min drive - 27.1 km
  • Plaza del Castillo - 30 min drive - 27.4 km

Getting around

  • Pamplona-Iruña Station - 25 min drive
  • Zaragoza (ZAZ) - 111 min drive

Restaurants

  • ‪Casa Martija - ‬13 min walk
  • ‪Centro Social San Lorenzo - ‬8 min drive
  • ‪La Drogueria - ‬12 min walk
  • ‪Bar Restaurante La Torreta - ‬12 min walk
  • ‪La Conrada - ‬12 min walk

About this property

Hotel Jakue

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at Hotel Jakue. Self parking is free.

This 3-star Puente La Reina hotel is smoke free.

  • 28 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Jakue offers 28 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Similar properties

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in room
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Electric bike charging
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 15 February:
  • Dining venue
  • Laundry facilities

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 60.00 per vehicle (return)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Jakue
Hotel Jakue Puente La Reina
Jakue
Jakue Hotel
Jakue Puente La Reina
Hotel Jakue Hotel
Hotel Jakue Puente La Reina
Hotel Jakue Hotel Puente La Reina

Frequently asked questions

Is parking available at Hotel Jakue?

Yep, Hotel Jakue has a free self car park.

What makes Hotel Jakue a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Jakue.

Are there hot tubs in the rooms at Hotel Jakue?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Jakue serve breakfast?

Yeah, buffet brekkie is available daily from 6:30 AM to 9:00 AM.

Is there a free airport shuttle available at Hotel Jakue?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Jakue?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from November 1 until February 15.

What time are check-in & check-out at Hotel Jakue?

Check-in begins at 1:00 PM. Check-out time is 11:00 AM.

Hotel Jakue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 176 reviews
Rating 8 - Good. 55 out of 176 reviews
Rating 6 - Okay. 22 out of 176 reviews
Rating 4 - Poor. 8 out of 176 reviews
Rating 2 - Terrible. 4 out of 176 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel with good facilities
Stayed 1 night in Jun 2025
Verified

8/10 Good

khairalnnesa

Liked: Amenities, property conditions & facilities
Nice little hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 1 night in May 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and really comfortable. English speaking staff which was helpful. Great stay!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great location close to village plenty of restaurants , lovely hotel pet friendly, good parking
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

HUI MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

The hotel was very clean and comfortable, making our stay enjoyable and relaxing. The staff were extremely friendly and welcoming, always ready to help with a smile. Overall, a wonderful experience and highly recommended!”
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just out of Pamplona
Stayed 2 nights in Jul 2024
Verified

8/10 Good

fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well placed on the Camino for stop over, easily accessible
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location on the camino. Dinner was great and the restaurant staff was very attentive.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Friendly staff and a tasty but limited food choice in the bar (we choose not have the pilgrims menu in the restaurant). Room was clean and nice.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay if you’re walking the Camino. Nice facilities and close to downtown, whitinwalking distance.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Alfons

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a 10 minute walk into the town centre, the staff are incredibly friendly and helpfull. There's plenty of on site parking, it's quiet and clean. Unfortunately the hotel restaurant is closed at this time of year, but there are plenty of restaurants and bars to choose from in town.
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Adam

Liked: Staff & service, property conditions & facilities
No WiFi bc it was raining, front desk staff was fine, cafe staff just okay, location good right outside town
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended 👌
Verified

8/10 Good

Maha

Liked: Cleanliness, amenities
Great value for the money. Very quiet.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

joao pedro

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Impeccable Hotel all round - only fault Wi-Fi a train wreck a basic web page loads in minutes and don't even try to stream a news feed.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good modern facility. The location is a little off from main town center. It’s clean and spacious.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Esther

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for Camino walkers — right on the trail! Super helpful staff — special shout out to Patricia at reception for her incredible help getting back my lost credit card. Quiet, comfortable room. Clean bathroom. Everything I needed!!
Stayed 1 night in May 2023
Verified

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thin walls. But great towels!
Stayed 1 night in Apr 2024
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of three stayed there for one night and had a pleasant stay. It is right on the Camino, so it is perfect for pilgrims. They have a restaurant on site, so we didn’t have to venture into town to get dinner. Our room is huge, with two single beds and one queen bed. However, the single beds are placed oddly in the room, so one could bash one’s head getting up. But, otherwise, everything is good.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Danny

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not impressed w service

Room was clean and comfortable. The lady at reception was very rudeand not friendly. Meals vere pricey, taste was ok at best.
Stayed 1 night in Apr 2024