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Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

Photo gallery for Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

A spacious lobby with a view of the sea, featuring a seating area, large columns, and a ceiling with a woven design.
Property video
A wooden pier leading to a thatched-roof structure over turquoise water.
A thatched-roof outdoor lounge area with seating, a bar, and a view of the ocean.
A corridor with a view to a courtyard, featuring a seating area with sofas and a decorative floor pattern.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is NZ$841
includes taxes & fees
2 Oct - 3 Oct

Explore the area

View map
Carretera Chetumal-Cancun Km 328, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪10 min walk‬
  • Place, Puerto Morelos Beach
    ‪16 min drive‬
  • Place, Puerto Morelos Town Square
    ‪21 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Chairman Two bedroom suite Ocean Front  Infinity & Private Pool Outdoor shower

A modern hotel room with a large bed, bedside tables, a reading chair, and a built-in bench.

Chairman Two bedroom suite Ocean Front  Infinity & Private Pool Outdoor shower

  • Ocean view
  • 396 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower

A modern bedroom with a large bed, bedside tables, a bench, a TV, and a window with a view.

Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower

  • Ocean view
  • 151 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Ocean Front King

A hotel room with a bed, a bedside table, a lamp, and a view of the ocean.

Master Suite Ocean Front King

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Ocean Front Private Pool King

A hotel room with a bed, a bedside table, a lamp, and a view of the ocean.

Master Suite Ocean Front Private Pool King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 115 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Ocean Front Private Pool King Diamond Club

A hotel room with a bed, a bedside table, a lamp, and a view of the ocean.

Master Suite Ocean Front Private Pool King Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 115 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a view of the ocean, and a balcony with wooden shutters.

Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club

  • Ocean view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, a radio, and a bathroom visible through an open door.

Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club

  • Ocean view
  • 290 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Master Suite Ocean Front Two Queen

A hotel room with two beds, a wooden headboard, a large window with a view of palm trees, and a tiled floor.

Master Suite Ocean Front Two Queen

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite Ocean Front Private Pool Two Queen

A hotel room with two beds, wooden panel walls, a nightstand with a lamp, and a view of the ocean through a sliding door.

Master Suite Ocean Front Private Pool Two Queen

  • Ocean view
  • 115 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite Ocean Front Two bedroom Diamond Club

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a small table with a radio, and a view of palm trees through a sliding door.

Master Suite Ocean Front Two bedroom Diamond Club

  • Ocean view
  • 140 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club

A modern bedroom with a wooden bed, a bench, and a desk. There are framed pictures on the wall and a door leading to another room.

Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club

  • Ocean view
  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club

A hotel room with a bed, a bedside table, a lamp, and a view of the ocean.

Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club

  • Ocean view
  • 115 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower

A modern bedroom with a large bed, bedside tables, a bench, a TV, and a window with a view.

Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower

  • Ocean view
  • 188 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower

A modern hotel room with a large bed, bedside tables, a reading chair, and a built-in bench.

Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower

  • Ocean view
  • 417 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

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About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive. You'll be 11.3 km (7 mi) from Puerto Morelos Beach and 12.6 km (7.9 mi) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .A pampering day can include deep-tissue massages and beachside massages along with body wraps, body scrubs and aromatherapy. The restaurant, K’UHUL, serves Mexican cuisine and is open for breakfast, lunch and dinner. Enjoy access to 3 outdoor swimming pools along with a marina and a gym. Other amenities include 6 restaurants and free Wi-Fi in public areas. Each morning free local cuisine breakfast is offered between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking.
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 10 min walk - 0.8 km
  • Crococun Zoo - 12 min drive - 8.8 km
  • Puerto Morelos Beach - 16 min drive - 11.6 km
  • Moon Palace Golf Club - 17 min drive - 16.5 km
  • Puerto Morelos Town Square - 21 min drive - 15.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Preferred Club Bar - ‬8 min drive
  • ‪La Parrilla - ‬8 min drive
  • ‪La Tentazione Osteria - ‬6 min walk
  • ‪Miyako - ‬19 min drive
  • ‪The Boathouse - ‬7 min drive

About this property

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive offers its guests 3 outdoor swimming pools and a health club. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this property measures 1400 square feet (130 square metres) and includes conference space. Spa services, a library, and multilingual staff are also featured at the luxury Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive. Free self parking and valet parking are available.

This 5-star Puerto Morelos property is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • 5 buildings
  • 6 dining venues
  • 5 bars or lounges
  • 1400 sq ft of conference space
  • 130 sq. m of conference space
  • Built in 2001
  • Local cuisine
  • Breakfast available (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar on the beach
Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive offers 100 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Puerto Morelos property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and safes, as well as telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in December 2025.

Guests can pamper themselves by indulging in the on-site spa services. There are 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Restaurants on site

  • CÔTÉ À COSTA
  • JOYA
  • K’UHUL
  • KA’AN| Diamond Club™
  • QIN QIN

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Zoetry Paraiso de la Bonita Riviera Maya Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya All Inclusive Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya All Inclusive
Zoetry Paraiso Bonita Riviera Maya Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya
Zoetry Paraiso Bonita Riviera
Zoetry Paraiso de la Bonita Riviera Maya
Zoetry Paraiso de la Bonita Riviera Maya All Inclusive
Paraiso de la Bonita a Luxury Collection Resort Riviera Maya
Zoetry Paraiso de la Bonita Riviera Maya Optional All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

As of 1 Oct 2026, prices found for a 1-night stay for 2 adults at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive on 2 Oct 2026 start from NZ$841, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Yep, Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive has a free self car park and free valet parking.

Are there any beaches close to Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

The closest beach to Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive is Delfines Beach (18.1 km).

Is there a spa on site at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive have a pool?

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive features 3 outdoor pools, a health club and 6 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive a romantic place to stay?

Couples spa treatments and wine-tasting room, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive.

Is Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive family-friendly?

No, Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive is an adults-only property.

Does Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive serve breakfast?

Yeah, free local cuisine breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

No, Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

No, pets and service animals are not allowed.

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 117 out of 146 reviews
Rating 8 - Good. 20 out of 146 reviews
Rating 6 - Okay. 6 out of 146 reviews
Rating 4 - Poor. 2 out of 146 reviews
Rating 2 - Terrible. 1 out of 146 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding resort! Exceptional staff, phantastic butlers, great general manager! Clean beach, excellent rooms Just 5 stars !!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the room service was amazing and very attentive! The food was fresh from breakfast, lunch and dinner! The staff was very lovely and the hospitality was amazing!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful time at the resort, very romantic settings, wonderful, friendly and helpful staff. Our butler Enrique was stellar, top-tier! He attended to all of our needs during our stay, and we were even surprised on our last night there we came back to our room to a beautiful display of flowers decorated on our bed top! Everything exceeded our expectations and we highly recommend to anyone looking for a great time to book here. We're already looking forward to our trip here next year!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very beautiful and restful.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Our stay at this resort was so awesome!! The staff were so kind and helpful and our suite was beautiful!!
Our patio view
Mango flambé at Qin Qin
Sophia!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful setting, views, staff, service and spa. So relaxing and tranquil.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort, staff was wonderful, food was delicious, environment was serene and relaxing. Truly felt like paradise!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was beautiful, the resort stunning, the food exceptional but it was the staff that made it.
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and the resort is more beautiful than the pictures. A truly relaxing paradise!
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff here is excellent. If you are looking for a relaxing vacation this is the place.
Special coffee dessert
Walking to the room
Poolside
View from the outdoor restaurant
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The suite we were given was beautiful, the staff very friendly and accomodating and the food at the restaurants was beyond my expectations.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! Staff was outstanding!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes, had an amazing stay! The staff were all wonderful and kind. Made the trip even more memorable.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service from the staff was a 10/10 we felt like VIP the entire stay!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, amenities, and food. Would 100% stay again.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a truly memorable and unforgettable time at the resort. The property is beautiful with lots of cute animals, the food every day is excellent, and the service is simply wonderful. Our butlers, Norma & Cath, attended to everything that we needed quickly, and Francisco treated us every night with special, delicious dishes. We felt like princesses at the hotel! Would totally recommend to anyone who wants a relaxing, peaceful getaway.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was truly amazing and relaxing! The resort is absolutely beautiful and we very much enjoyed the authentic decor and cuisine. We can not say more wonderful things about every single staff, especially the butlers! They were extremely accommodating to our every need and want! We can not wait to return!
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this resort to anyone who is looking to have a beautiful, relaxing, getaway with fantastic cuisine and exceptional service. From the moment we walked in, to the second we left, we felt pampered beyond what I could have asked for! Absolutely recommend having a butler - Rodrigo was a delight. The rooms are gorgeous and the pools are so nice too! Love that it felt like a boutique resort; not needing to walk miles in the heat to get where we wanted to the main part of the facility each time. And if you do want a day to explore and go do something more lively, they have someone to assist in planning and booking excursions as well, onsite. We did snorkeling and a cata marine ride and didn’t even have to leave the resort! We went to celebrate my partners birthday and they made him feel so special. All the bartenders were so personable and attentive. Will absolutely be back ourselves!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our staff was 11/10. The staff was so amazing. We were upgrade to Diamond Club status and our Butler Enrique was the best. I can’t say enough about what a fabulous stay we had! I wish I could go today but I’ll wait until next year. It was the very best 50th birthday celebration I could ask for. Our room was gorgeous. Falling asleep to the waves each night was heaven. The food was delicious and we even got to enjoy a private cooking class with the chef. We painted canvases overlooking the ocean. We had tequila tasting. I can’t say enough good on and on. There wasn’t ever a time that we were waiting for service. The whole staff was so accommodating and they all deserve raises!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and service was excellent! Thank you Norma (butler), Rosa, Clarissa, Raul, Catherine and Edwin! Limited restaurants and menus. Joya was great for lunch and the pizza was amazing! Rooms are wonderful. Pool is small and a little cold. Very relaxing trip.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to the property since the renovation and rebrand and we once again had a truly excellent vacation. Team members were all professional and welcoming. The food and beverage selection well exceeded our expectations; our room (complete with Frette linens and Byredo amenities) was perfectly clean with a lovely sea view; and the pool and grounds were beautifully maintained.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent trip overall. Beautiful resort. Amazing food. Extremely friendly staff. We have been to Mexico about 5-6 times in the last few years, and this is the best resort we've been to yet. Would be delighted to return.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room sizes are amazing. You get tons of space with 4 key areas, a living room, a bedroom, a massive bathroom and a generous outdoor patio space. All rooms come with an ocean view which makes selection much easier. We opted for the plunge pool which offers a perfect private option for relaxation in the room itself. There's 2 massive TVs as well which makes some of the downtime in bed a little more fun. The bathrooms are exceptional. Amazing rainfall shower, huge soaker tub, double sink.
Stayed 3 nights in Apr 2026