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Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort

4.0 star property
All-inclusive property with 2 restaurants and 10 outdoor pools

Photo gallery for Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort

Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
2 restaurants, lunch served
Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
10 outdoor pools, pool umbrellas, pool loungers
Superior Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
The current price is NZ$477
includes taxes & fees
2 Dec - 3 Dec

Explore the area

View map
Carr. La Cruz a Punta Mita km 0.2, La Cruz de Huanacaxtle, NAY, 63734
  • Place, Playa Bucerías
    ‪7 min drive‬
  • Place, La Cruz Square
    ‪10 min drive‬
  • Place, La Cruz Sunday Market
    ‪10 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Balcony (All-Inclusive)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, Multiple Beds, Balcony (All-Inclusive)

9.0 out of 10
Wonderful
(158 reviews)

Highlights

Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony (All-Inclusive)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Balcony (All-Inclusive)

9.2 out of 10
Wonderful
(63 reviews)

Highlights

Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • 39 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Mountain View (All-Inclusive)

Suite, 1 Bedroom, Balcony, Mountain View (All-Inclusive)

Suite, 1 Bedroom, Balcony, Mountain View (All-Inclusive)

Highlights

Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • 76 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Balcony, Mountain View (All-Inclusive)

View from property

Superior Room, 1 King Bed with Sofa bed, Balcony, Mountain View (All-Inclusive)

Highlights

Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Ceiling fan
Bathrobes
  • 54 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

View from property

Superior Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

7.2 out of 10
Good
(9 reviews)

Highlights

Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Ceiling fan
Bathrobes
  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountain View (Corner, All-Inclusive)

Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountain View (Corner, All-Inclusive)

Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountain View (Corner, All-Inclusive)

Highlights

Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony, Bay View (All-Inclusive)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed with Sofa bed, Balcony, Bay View (All-Inclusive)

Highlights

Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, Balcony, Mountain View (All-Inclusive)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, Multiple Beds, Balcony, Mountain View (All-Inclusive)

Highlights

Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • Mountain view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View (All-Inclusive)

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Balcony, Mountain View (All-Inclusive)

8.4 out of 10
Very good
(12 reviews)

Highlights

Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

Standard Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

Standard Room, 2 Queen Beds, Balcony, Mountain View (All-Inclusive)

8.8 out of 10
Excellent
(18 reviews)

Highlights

Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Mountain View (Master, All-Inclusive, Torre Zafiro)

Suite, 1 King Bed with Sofa bed, Mountain View (Master, All-Inclusive, Torre Zafiro)

Suite, 1 King Bed with Sofa bed, Mountain View (Master, All-Inclusive, Torre Zafiro)

Highlights

Individually decorated
Air conditioning
Free minibar items
LCD TV
Premium bedding
Blackout curtains
Ceiling fan
Bathrobes
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

La Cruz de Huanacaxtle

An all-inclusive stay in La Cruz de Huanacaxtle awaits you at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort . You'll be 2.9 km (1.8 mi) from Playa Bucerías and 12.5 km (7.8 mi) from Nuevo Vallarta Beach. Highlights at this family-friendly property include 2 restaurants, 10 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and reflexology. Media Luna Pool & Snack is open for lunch. Xaman Bar is the property's own bar. Enjoy access to 5 hot tubs along with a free water park and a 24-hour gym. 950 square feet (88 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a lazy river and a children's swimming pool. There's also free valet parking, along with the convenience of a free beach shuttle. .Sights within a 20-minute drive of this 4-property class La Cruz de Huanacaxtle property include Nayar Vidanta Golf and Vallarta Adventures.

What's nearby

  • Playa Bucerías - 7 min drive - 2.3 km
  • La Cruz Square - 10 min drive - 2.7 km
  • La Cruz Sunday Market - 10 min drive - 2.7 km
  • Nuevo Vallarta Beach - 24 min drive - 13.4 km
  • San Pancho Nayarit Market - 34 min drive - 27.9 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 33 min drive

Restaurants

  • ‪Huichol - ‬2 min walk
  • ‪Press Start - ‬4 min walk
  • ‪El Potrero de Chavez - ‬4 min drive
  • ‪Tacos On The Street - ‬5 min drive
  • ‪Restaurante Raixes - ‬2 min walk

About this property

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort

All-inclusive property with 2 restaurants and 10 outdoor pools
Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort offers its guests a full-service spa, a complimentary water park, 10 outdoor swimming pools, and 5 hot tubs. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Event space at this property measures 950 square feet (88 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and multilingual staff are also featured at the family-friendly Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort . You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This 4-star La Cruz de Huanacaxtle property is smoke free.

  • 212 guestrooms or units
  • 3 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 950 sq ft of conference space
  • 88 sq. m of conference space
  • Built in 2021
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar by the pool
Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort offers 212 air-conditioned accommodations with free minibar items and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels, pay-per-view films and Netflix. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This La Cruz de Huanacaxtle property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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4.0 out of 5, Very good, 1,001 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Huichol Cocina Artesanal
  • Lobby Bar
  • Media Luna Pool & Snack
  • Restaurante Komorebi
  • Xaman Bar

Things to do

  • 10 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Children's pool
  • Free water park
  • Full-service spa
  • Lazy river
  • Outdoor pool (guest access)
  • Waterslide

Family friendly

  • 10 outdoor pools
  • Children's pool
  • Free water park access
  • Lazy river
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 950 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • Built in 2021
  • Lifeguards
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 387 per pet, per day
  • Maximum 2 (weight limit: 44 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 387 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Delta Hotels Marriott Riviera Nayarit An All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort on 2 Dec 2025 start from NZ$476.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

Yep, Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort has a free self car park and free valet parking.

Are there any beaches close to Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

The closest beach to Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort is Playa Bucerías (5.1 km).

Is there a spa on site at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

Yep, there is an onsite spa at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort . It has 5 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort have a pool?

Yep, and guests love it! Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort has 10 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort features 10 outdoor pools, 5 hot tubs and 2 restaurants. All guestrooms come with premium bedding and free minibar items.

What makes Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort .

Is Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort family-friendly?

You bet! With amenities such as a children's pool, free water park access and a lazy river, it's no surprise that Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort is a hit with families.

Is there a free airport shuttle available at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

No, Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort ?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 928 out of 1770 reviews
Rating 8 - Good. 457 out of 1770 reviews
Rating 6 - Okay. 229 out of 1770 reviews
Rating 4 - Poor. 88 out of 1770 reviews
Rating 2 - Terrible. 68 out of 1770 reviews

Reviews

8/10 Good

Arnel

Liked: Cleanliness
The property itself is beautiful and the mountain location feels really unique and peaceful. I enjoyed the sense of seclusion and being surrounded by nature. Just keep in mind that getting to the beach takes a bit of time, so it’s not as close as the photos might make it seem. Be sure to read through the amenities so you know what to expect. If you’re looking for a relaxing mountain escape, this place is a great choice!
Stayed 4 nights in Aug 2025

8/10 Good

Luis Fernando, Gardena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concept is great, unfortunately the food choices/ quality are not worth what you're paying for, another downside is that they are understaffed and it affects every aspect. The beach club itself is not bad, but the beach is horrible plus there's a creek that runs by it and feels dirty.
Stayed 4 nights in Aug 2025

8/10 Good

Tiffani Anne Miller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort. The pools were nice and staff was friendly.
Stayed 4 nights in Apr 2025

6/10 Okay

Desiree

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
It was a beautiful location but very inconvenient during rainy seasons.
Stayed 7 nights in Aug 2025

10/10 Excellent

Haide

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The forest atmosphere.
Stayed 4 nights in Aug 2025

10/10 Excellent

Emma

Stayed 7 nights in May 2025

6/10 Okay

Karina

Travelled with family
Disliked: Amenities
This was our second stay at this property, and while I still love the bedding and the beautiful jungle setting, I was disappointed by the lack of adequate transportation and amenities. With the addition of Tower 6, the resort feels overcrowded. There aren’t enough golf carts for transportation, the buffet line is long, pool chairs are hard to find, and both the beach transportation and beach chair availability are insufficient for the number of guests.
Stayed 6 nights in Jul 2025

10/10 Excellent

Sydney

Travelled with partner
Liked: Amenities
We went here on our honeymoon- it was so nice. We went in rainy season so it was pretty hot! The room had air conditioning and the staff and facilities were awesome. The beach club is convenient and a nice addition considering the hotel is not on located right on the beach. Don’t miss the last bus back to the hotel @545 😂 Would definitely recommend.
Stayed 7 nights in Jul 2025

4/10 Poor

Matthew

Travelled with family
Disliked: Staff & service, amenities
We were really looking forward to this trip, but overall it didn’t meet expectations. The food felt like low-quality, generic buffet options you’d find in the U.S., which was surprising given the location. Drinks were poorly made, and the bartenders often seemed unsure of what they were doing. I’ll admit that not speaking Spanish added to the communication barrier, but even still, service felt inconsistent. Transportation was pricey, and the resort itself was overcrowded. For how much this trip cost, I expected much better. Disappointing experience.
Stayed 5 nights in Aug 2025

8/10 Good

Donna Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We loved the variety of pools. The kids in the party (10, 8, 6) enjoyed the water park and water slides. The procedure for obtaining and returning pool towels is slow and tedious and should be done electronically. However, our biggest complaint was the lack of choice when it came to food. There were two buffets at the hotel for both breakfast and dinner. Food became repetitive and was at times unappealing. The 24 hour pantry choices were also very limited.
Stayed 5 nights in Aug 2025

8/10 Good

Yiba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will come back!
Stayed 5 nights in Jul 2025

6/10 Okay

Kathryn ann

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
There are a lot of pros and cons to this resort. I’ll start by saying it took about an hour to get there from PVR. It’s very secluded so there is no walking to be done outside the resort. When we got there the staff didn’t seem too friendly. Didn’t look up and greet us for a few minutes. After checking in they gave us our keys with no explanation of where our room was or how to get there, so we were left to figure out how to get all our bags and our toddler to our room. No explanation of the ground or how to get around. There are LOTS of steep hills so getting anywhere on property you have to wait for a golf cart. But everyone else is waiting as well, with no one to regulate who is next. Our room was beautiful and a very nice view. There was a wooden balcony that we didn’t realize till the day after a huge thunder and lightning strom that two of the slates were rotted and came off after my husband touched them. Scary to think of what could have happened if my 3 year old had fallen. The pools were also beautiful and well maintained although if visiting in a weekend try to get up early and save a seat or you will be out of luck. There are 3 restaurants 2 with buffets. Pretty good food for an all inclusive, but nothing to brag about. The one restaurant you have to make a reservation for on the marriot experience app (which also no one explained to us upon checking in) was very good and a fun experience. But hard to get a spot.
Stayed 4 nights in Jul 2025

2/10 Terrible

Lorena

Disliked: Cleanliness, property conditions & facilities
We liked the variety of pools however, there not maintained well. Overall property is poorly kept up, dirty not enough stafff to keep up with the amount of peoples needs. The beach area was small not enough sitting the area was disgusting we had to sit by there drainage system awful sewage stinch.
Stayed 4 nights in Jul 2025

2/10 Terrible

Ramon

Disliked: Cleanliness, staff & service
Not enough tables at the restaurants. Horrible food at diner. Not enough towels at gym or pool. You need to get around in a golf cart from rooms to lobby and one of the pools and you can wait forever to get a ride.
Stayed 6 nights in Jul 2025

8/10 Good

Clara Morales

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

Armando

Travelled with family, Travelled with family and small children
Liked: Amenities
Property and installations were 10 of 10 , food 5 of 10 and service 6 of 10
Stayed 2 nights in Jul 2025

10/10 Excellent

Octavio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food. Awesome place for the family.
Stayed 2 nights in Jul 2025

6/10 Okay

Zareh

Liked: Staff & service
Stayed 6 nights in Jul 2025

8/10 Good

Graciela Aguilar De

Liked: Cleanliness, amenities, property conditions & facilities
I Like all the places are so nice and beatiful , but only the food for dinner i would like that more Variety of dishes. The service and attention was very good,Thank you!
Stayed 3 nights in Jul 2025

10/10 Excellent

ela

Stayed 4 nights in Apr 2025

2/10 Terrible

Maziyar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service, horrible food, bottle water not available after 7 pm?!!!! Front desk non responsive (8 times called no answer?!!!) Waiter dropped a tray of 5-7 drinks on me(they were apologetic but didn’t even offer a dry clean service)…goes on and on
Stayed 4 nights in Jul 2025

10/10 Excellent

Jared

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun all inclusive hotel! Very kid friendly! Pools everywhere and all very nice!! Highly recommend this place for any family!
Stayed 7 nights in Jul 2025

10/10 Excellent

Juana Karina Najera

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel, muy verde los paisajes, no se siente amontonado, muy relax.
Stayed 4 nights in Jul 2025

2/10 Terrible

Mercedes

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
For our first time here The property need to improved in their costumer service. The front desk are terrible . I been in the hospitality industry for the past 15yrs and they dont even welcome you Alwasy on a rushed and mad Limited transportation not recommended if you have kids or for older people. Restroom were dirty. The room that was assigned , we walked.in with stool in the bathroom floor and dirty restroom The sheets were stained with blood. Floor and walls were dirty. The outlook of the room is beautiful but poor maintance. First and last time
Stayed 3 nights in Jul 2025

6/10 Okay

Victoria

Travelled with partner
Beware of the mosquitoes
Stayed 4 nights in Jul 2025