2/10 Terrible
Saul, Anaheim
30 Jan 2026
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
They will not check you before even when I was in the booking area or front desk at 12:30. When I came 1/2 late after 3 they gave a two twin bed. Even when I was my self requested a change and they said they had no choices. The safe in room did not work, and when asked help for that that said they did not have batteries for it. When I saw the battery place inside the door it looked rusty and stemmed like it did not receive maintenance never! They left me the key and it also did not work well. I was afraid of the security of my valuables and I never left them inside the room. The beds are over cement base very uncomfortable that I was not even able to take a nap. I just could not sleep. Small tv though it worked. No drinking water, no body lotion, and the room space reminded me like those cheap social interest little house they hold in Mexico for the poor. Very small room or space in between beds, the walls and the poor furniture they have. The elevator was failing and had to be fixed by a maintenance guy before we could use it. The way entrance to the beach is a hall and though way through a restaurante Si señor, managed by a different company that you cannot use the beach seats on the beach because they move they move them out to set for dinning space invading the public beach. Will not stay there again at all, especially at the prices they charge and what they offer is over over priced. It is one & 1/2 star hotel at the most!
Saul
Stayed 1 night in Jan 2026
