2/10 Terrible
Armando
Travelled with family
2 Jul 2025
When I booked and paid my reservation with Expedia I put the exact ages of my kids 12 and 15! When I arrived at Fiest Americana Puerto Valllarta all inclusive resort I was told I had to pay an additional $1300 for the kids because they were written down as infants. Immediately I called Expedia to fix this matter.Idk who changed there ages if it was Expedia or the resort but I had to pay Expedia an adoption ally $750 to fix this mess, The following day I was called back to the resort counter because they still wanted more money!! At this point I was irritated stressed and upset of this situation. I lost 2 days of my vacaciones trying to resolve this matter!!
Armando
Stayed 7 nights in Jun 2025