Fiesta Americana Puerto Vallarta All Inclusive & Spa

4.0 star property

Photo gallery for Fiesta Americana Puerto Vallarta All Inclusive & Spa

Meeting facility
Property video
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Exterior
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
The current price is NZ$551
includes taxes & fees
4 June - 5 June

Explore the area

View map
Av. Francisco Medina Ascencio 2179, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Place, Plaza Caracol
    ‪2 min walk‬
  • Place, La Isla
    ‪7 min walk‬
  • Place, Hotel Zone Beach
    ‪9 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

Deluxe King Room

  • Sleeps 2

Family Room

  • Sleeps 2

Superior Room, 1 King Bed, Non Smoking, Partial Ocean View

9.0 out of 10
Wonderful
(47 reviews)
  • Partial ocean view
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking, Partial Ocean View

9.0 out of 10
Wonderful
(35 reviews)
  • Partial ocean view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Double Beds, Non Smoking (Fiesta)

8.6 out of 10
Excellent
(10 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • Partial ocean view
  • 41 sq m
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.4 out of 10
Very good
(29 reviews)
  • Sea view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

8.2 out of 10
Very good
(37 reviews)
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Honeymoon Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Fiesta Club Penthouse, 1 King

9.4 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Fiesta Club Penthouse, 2 Double

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Superior King Room

  • Sleeps 2

Fiesta Club King Room

  • Sleeps 2

Honeymoon Suite

  • Sleeps 2

Deluxe Ocean View Room with Two Double Beds

  • Sleeps 3

Superior Two Double Room with Partial Ocean View

  • Sleeps 3

Superior Deluxe King Room With Ocean View

  • Sleeps 2

Fiesta Club Penthouse, 2 Double

  • Sleeps 3

Fiesta Club Penthouse, 1 King

  • Sleeps 2

Fiesta Club Two Double Room

  • Sleeps 3

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About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Fiesta Americana Puerto Vallarta All Inclusive & Spa. You'll be 1.8 km (1.1 mi) from Cruise Ship Terminal and 4.2 km (2.6 mi) from Malecon. Highlights at this beachfront property include 7 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering at Nakawe Spa can include beachside massages, body wraps and body scrubs along with access to the sauna and steam room. The fine-dining restaurant, El Mexicano, serves Mexican cuisine and is open for dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. 5274 square feet (490 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, a gym and a children's swimming pool. Each morning free buffet breakfast is offered between 7 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Hotel Zone property include Playa de los Muertos and Vallarta Adventures.

What's nearby

  • Plaza Caracol - 2 min walk - 0.2 km
  • La Isla - 7 min walk - 0.6 km
  • Hotel Zone Beach - 9 min walk - 0.8 km
  • Playa Flamingos - 12 min walk - 1.1 km
  • Playa Las Glorias - 19 min walk - 1.6 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 14 min drive

Restaurants

  • ‪Food Park PV - ‬1 min walk
  • ‪La Leche - ‬1 min walk
  • ‪la cevicheria - ‬1 min walk
  • ‪Deli Express - ‬1 min walk
  • ‪Marranos - ‬4 min walk

About this property

Fiesta Americana Puerto Vallarta All Inclusive & Spa

Fiesta Americana Puerto Vallarta All Inclusive & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Fiesta Americana Puerto Vallarta All Inclusive & Spa such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, a fitness centre and a garden. Self parking is free.

Smoking is allowed in designated areas at this 4-star Puerto Vallarta property.

  • 291 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 5274 sq ft of conference space
  • 490 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Fiesta Americana Puerto Vallarta All Inclusive & Spa offers 291 accommodations with minibars and a safe. Rooms open to balconies. 42-inch Smart televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Nakawe Spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Chulavista
  • El Mexicano
  • La Cevicheria
  • Rosato
  • The Grill

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Stereo
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (5,274 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 5 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (99 centimetre high)
  • Lift (132 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Late check-in fee for check-in between 6:00 AM and 11:00 AM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 2088 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 2088 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Americana Fiesta Puerto Vallarta

Americana Puerto Vallarta

Fiesta Americana Hotel Puerto Vallarta

Fiesta Americana Puerto Vallarta

Fiesta Puerto Vallarta

Puerto Vallarta Fiesta

Puerto Vallarta Fiesta Americana

Fiesta Americana Puerto Vallarta Hotel Puerto Vallarta

Fiesta Americana All Inclusive Hotel

Fiesta Americana Puerto Vallarta All Inclusive

Puerto Vallarta Fiesta Americana

Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel

Fiesta Americana Puerto Valla

Fiesta Americana Puerto Vallarta Hotel

Fiesta Americana Puerto Vallarta

Fiesta Americana Puerto Vallarta Hotel All Inclusive

Fiesta Americana Hotel All Inclusive

Hotel Fiesta Americana Puerto Vallarta & Spa Hotel

Fiesta Americana Puerto Vallarta & Spa Hotel Puerto Vallarta

Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel

Fiesta Americana Hotel

Fiesta Americana

Fiesta Americana Puerto Vallarta All Inclusive

Fiesta Americana All Inclusive

Fiesta Americana Puerto Vallarta Spa Hotel All Inclusive

Fiesta Americana Puerto Vallarta Spa Hotel

Fiesta Americana Puerto Vallarta

Fiesta Americana Puerto Vallarta All Inclusive Spa Hotel

Fiesta Americana All Inclusive

Frequently asked questions

What is the cancellation policy at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Fiesta Americana Puerto Vallarta All Inclusive & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Fiesta Americana Puerto Vallarta All Inclusive & Spa on 4 Jun 2026 start from NZ$551, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yep, Fiesta Americana Puerto Vallarta All Inclusive & Spa has a free self car park.

Are there any beaches close to Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yep, Fiesta Americana Puerto Vallarta All Inclusive & Spa is a short 8-minute walk from Hotel Zone Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yep, Nakawe Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa have a pool?

Yep, and guests recommend it! Fiesta Americana Puerto Vallarta All Inclusive & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Fiesta Americana Puerto Vallarta All Inclusive & Spa features a full-service spa, an outdoor pool and 7 restaurants.

What makes Fiesta Americana Puerto Vallarta All Inclusive & Spa a romantic place to stay?

Beachfront dining and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Fiesta Americana Puerto Vallarta All Inclusive & Spa.

Is Fiesta Americana Puerto Vallarta All Inclusive & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Fiesta Americana Puerto Vallarta All Inclusive & Spa is a hit with families.

Does Fiesta Americana Puerto Vallarta All Inclusive & Spa serve breakfast?

Yeah, free buffet brekkie is served daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fiesta Americana Puerto Vallarta All Inclusive & Spa?

Dogs are welcome at Fiesta Americana Puerto Vallarta All Inclusive & Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Fiesta Americana Puerto Vallarta All Inclusive & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 849 out of 1407 reviews
Rating 8 - Good. 300 out of 1407 reviews
Rating 6 - Okay. 149 out of 1407 reviews
Rating 4 - Poor. 55 out of 1407 reviews
Rating 2 - Terrible. 54 out of 1407 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities
Wonderful hotel with a fantastic view and restaurants.
Stayed 10 nights in Jan 2026

10/10 Excellent

Valerie, Cudworth

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff very friendly and helpful
Stayed 7 nights in Feb 2026

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean! Great food, excellent service. No complaints!
Stayed 7 nights in Feb 2026

10/10 Excellent

David T

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fiesta Americana all inclusive resort located south of the Puerto Vallarta airport and its entire team are a clear 10 out 10 in all categories! We’ve done multiple cruises and this hotel resort exceeded those all-inclusive experiences and touring-time options.
Stayed 6 nights in Feb 2026

8/10 Good

alicia

Stayed 4 nights in Feb 2026

10/10 Excellent

BEATRICE

Stayed 3 nights in Feb 2026

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Fiesta Americana Resort & Spa in Puerto Vallarta. What made our stay great was the amazing wonderful staff! Our room was kept clean & well stocked by our housekeeper Amin. The Chefs Tapia and Hector made sure my Celiac disease requiring Gluten free options were prepared and I could pre order. Davide & Jorge made activities & time around the pool fun! Mario at reception made our stay & room move to accommodate my daughter’s visit an easy smooth transition. Bus boy Martine was great friendly & very helpful helped us with all our questions to travel from resort. Jacinto made sure when we left resort & returned it was carefully noted. The main buffet service was exceptional Darcy, Rosalio, Pauline, Majo, Chrystian all provided us with great friendly love just like family. Seafood house service by Veronica & Marlaina was great. Maintenance worker Mauricio replaced our room safe motor when it quit working & would not open he was wonderful. Our morning coffee was brought to our room daily by Alfredo. Yolissa at Italian restaurant made sure my food was gluten free and Madel & Patricia in the Deli were extra special. All in all we were treated like family restrooms were kept clean pool service from Yonni was exceptional the food was delicious from Italian, Snack bar, Mexican, Buffet, Seafood & Asian and we had a good view of Banderas Bay. We hope to travel back next year! Thank you to all staff at Fiesta Americano!
Stayed 21 nights in Jan 2026

10/10 Excellent

patricia

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms! And the staff was excellent!
Stayed 3 nights in Feb 2026

10/10 Excellent

Maria, Whittier

Travelled with family
Liked: Staff & service, amenities
Toda la comida es muy buena y el personal del hotel muy atentos.
Stayed 6 nights in Dec 2025

2/10 Terrible

Marshall

Stayed 14 nights in Jan 2026

10/10 Excellent

Kara

Stayed 5 nights in Jan 2026

8/10 Good

Jaime Thomas

Liked: Cleanliness, amenities
Great size hotel, big enough but don’t have to walk miles to get from room to facilities. 90% of rooms have ocean/sunset view. Would have preferred a buffet available for lunch and dinner, not just breakfast. Sometimes a quick lunch is necessary or a dinner without a reservation. Need more seating options around the pool, more umbrellas and maybe not solely loungers. The music turned on at the pool at 8 am is way too loud, should be more muted until noon. Would have liked more specialty nights, only had one Mexican night the day we arrived and then an Italian buffet one night that was not advertised, we didn’t know about it until it started. Entertainment was good. Restaurant food was excellent. Nothing was marked with allergies on menus so that was difficult but staff mostly were able to answer questions on gluten.
View from breakfast buffet room which is also à la carte at lunch
Mariachi band on Mexican buffet night
View from third floor room
Stayed 7 nights in Jan 2026

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic and very clean. The dinner reservations were easy but almost didn't seem necessary. The service was AMAZING, every single staff member went above and beyond. Axel was very great at the front. The only suggestion I would have is to have another bartender at the pool bar as it got backed up frequently.
Stayed 5 nights in Jan 2026

10/10 Excellent

Wayne H., Caledonia

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room. Great staff. Buffet had a wide variety. Specialty restaurants were good. First time here, but will likely go again.
Stayed 5 nights in Jan 2026

10/10 Excellent

Mistey

Stayed 3 nights in Jan 2026

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is clean, staff is amazing ! I stay here every year and it’s an amazing experience every time.
Stayed 4 nights in Jan 2026

8/10 Good

Alma

Stayed 7 nights in Jan 2026

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was clean, but what stood out was the staff professionalism.
That was a view from our room.
Stayed 4 nights in Jan 2026

8/10 Good

Marissa

Liked: Cleanliness, amenities, property conditions & facilities
The room was gorgeous with an amazing view. The resort was very clean and everyone was very accommodating and friendly. The only thing that could be improved is that the buffet should stay open much later than 5 PM. Some people are not interested in making reservations for the onsite restaurants.
Stayed 4 nights in Jan 2026

8/10 Good

Dennis John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
People with mobility issues should avoid the 2nd floor 14 inches to step onto balcony hotel offers no help!
Stayed 14 nights in Jan 2026

10/10 Excellent

Danail, Clarendon Hills

Stayed 6 nights in Jan 2026

10/10 Excellent

Vanja

Liked: Cleanliness
Very good
Stayed 5 nights in Jan 2026

6/10 Okay

Lisa, Sherwood Park

Travelled with family
The pool and staff were great and the grounds were beautiful and well kept. The floors in our room were very dirty and we always had to wear shoes. We always had to find water as there was none in our room
Stayed 6 nights in Nov 2025

8/10 Good

yvonne

Stayed 7 nights in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
We were very impressed by relaxing vibe at this resort! We loved the beautiful lobby and the friendly staff at check-in. The pool area was beautiful and all the restaurants had beautiful views and great food. We enjoyed the cleanliness of the pool area. Our room was clean, comfortable and spacious. All the restaurants had plenty of delicious options. The breakfast was amazing and we loved the made to order omelettes and fresh fruit. The staff were so welcoming and nice too. We will be back!
Beautiful lobby
Pool area
Stayed 5 nights in Jan 2026