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Hotel Palmeras

3.0 star property
Hotel with an outdoor pool, steps from Playa Bucerías

Photo gallery for Hotel Palmeras

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Junior Suite
Master Suite | Terrace/patio
Reception
Junior Suite

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View map
35 Lázaro Cárdenas, Bucerías, NAY, 63732
  • Place, Playa Bucerías
    ‪1 min walk‬
  • Place, Art Walk Bucerias
    ‪3 min walk‬
  • Place, El Tigre Golf at Paradise Village
    ‪16 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪31 min drive‬

Room options

View all photos for Economy Studio

Economy Studio

Economy Studio

8.0 out of 10
Very good
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

7.2 out of 10
Good
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Studio

Economy Studio

Economy Studio

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Bucerías

Hotel Palmeras places you in the centre of Bucerías, steps from Playa Bucerías and within a short 5-minute stroll of Bay of Banderas. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe and luggage storage. .Within a 15-minute drive of this 3-property class Zona Dorada hotel, attractions include Nuevo Vallarta Beach and VidantaWorld.

What's nearby

  • Playa Bucerías - 1 min walk - 0.1 km
  • Art Walk Bucerias - 3 min walk - 0.3 km
  • Tuna Contemporary Ceramics Center - 14 min walk - 1.2 km
  • El Tigre Golf at Paradise Village - 16 min walk - 1.3 km
  • Los Arroyos Verdes - 16 min walk - 1.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 27 min drive

Restaurants

  • ‪Karens Place - ‬4 min walk
  • ‪The Fat Boy, Sea Food - ‬5 min walk
  • ‪Mariscos El Payo - ‬6 min walk
  • ‪Mr Cream Pancakes & Waffles - ‬5 min walk
  • ‪La Postal - ‬1 min walk

About this property

Hotel Palmeras

Hotel with an outdoor pool, steps from Playa Bucerías
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and concierge services are also featured at Hotel Palmeras.

This 3-star Bucerías hotel is smoke free.

  • 23 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Palmeras offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature a ceiling fan. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and change of towels can be requested.

Similar properties

3 outdoor pools
Los Picos Hotel & Suites Bucerias
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 331 reviews
The price is NZ$178
includes taxes & fees
10 Mar - 11 Mar
Los Picos Hotel & Suites Bucerias

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Terra Café (Cafe & Bar)

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palmeras

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500 per accommodation, per stay
  • Breakage deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Palmeras Hotel
Hotel Palmeras Bucerías
Hotel Palmeras Hotel Bucerías

Frequently asked questions

Are there any beaches close to Hotel Palmeras?

Yep, Hotel Palmeras is a short 2-minute walk from Playa Bucerías.

Does Hotel Palmeras have a pool?

Hotel Palmeras has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM.

What makes Hotel Palmeras a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Palmeras.

Is there a free airport shuttle available at Hotel Palmeras?

No, Hotel Palmeras does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Palmeras?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Palmeras?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Palmeras?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Palmeras?

There isn't one on site, but El Tigre Golf at Paradise Village is a short 16-minute walk away.

Hotel Palmeras Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 50 out of 136 reviews
Rating 8 - Good. 38 out of 136 reviews
Rating 6 - Okay. 19 out of 136 reviews
Rating 4 - Poor. 15 out of 136 reviews
Rating 2 - Terrible. 14 out of 136 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Suzanne

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was great and helpful. The foyer and pool are very nice but the rooms are very dated. The wifi only reached my balcony so really no service or signal. The towels were rougher than sandpaper and shouldn't be used even for cleaning. I don't think I would let my Mother stay there so that's a benchmark on whether or not I would return.
Stayed 1 night in Nov 2025

10/10 Excellent

Tom

Stayed 1 night in Nov 2025

10/10 Excellent

Brendan

Liked: Cleanliness
Friendly staff. Newly renovated room. Good hot water.
Stayed 2 nights in Oct 2025

10/10 Excellent

Devin

Stayed 2 nights in Oct 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities
Very lovely hotel :)
Stayed 3 nights in Oct 2025

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities
This old Canadian needed some assistance in locating bus etc. counter staff were exceptionally helpful
Stayed 1 night in Oct 2025

8/10 Good

Jason

Liked: Staff & service, amenities, property conditions & facilities
Kitchen setup was basic but workable. A/C was ice cold 👍
Stayed 5 nights in Sep 2025

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Accesible para varios lugares
Stayed 4 nights in Jul 2025

8/10 Good

Juana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was great ! Clean and had hot running water . The only issue was the parking . They have no parking spaces , it’s a street parking and first come first served . I didn’t like that at all . East beach access if you don’t mind walking about 1.5 blocks .
Stayed 1 night in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
A
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
perfect property and we loved it. The staff was terrible. Dumb rules and we left 4 glasses and a spoon and they wanted to charge us 200.00 Cdn or US ( not sure)
Stayed 7 nights in Mar 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Palmeras Hotel was just right for me.
Stayed 14 nights in Mar 2025

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and hotel were great but progress in the town is noisy
Stayed 11 nights in Mar 2025

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Enya

Stayed 1 night in Mar 2025

4/10 Poor

Ronald, Vernon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We liked the location,the pool area, the staff and the rooms housekeeping. We were very disappointed with our accommodations. We didn't like the constant moldy smell which lead to sinus and chest problems; odors from the shower drain with no sealed off drain top, no drinking water, 3 mornings without any water; continual dripping kitchen faucet; no hair blower. Upon request; a room safe, a toaster, edible kitchen utensils, and a cooking pot with lid were provided. Our 2 week stay cost us $42,000 pesos in cash, up front. We knew that a refund would not have been a consideration, so we stuck it out. Booking through Expedia we thought we were guaranteed good accommodations but we were wrong.
Stayed 14 nights in Feb 2025

8/10 Good

Rebeca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fan in the room was very loud. I had to shut it off in order to be able to sleep
Stayed 1 night in Mar 2025

4/10 Poor

Jasmine

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Doranei

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The bathroom needs to improve. Also for 7 days , at the hotel , for 2 times no water
Stayed 7 nights in Mar 2025

4/10 Poor

Catherine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very, very basic.
Stayed 1 night in Jan 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Was a good stay. Very clean and friendly helpful staff. Older hotel so it needed a bit of work. Only downfall was no running eatrr so the water would run out until water truvk came. Close to everything amd lots of restaurants.
Back of hotel and pool
Stayed 11 nights in Feb 2025

10/10 Excellent

David or Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed to book a last minute stay for one night. We arrived and were very happy we chose this hotel. Super clean and updated perfectly. We will definitely be back and book a longer stay.
Stayed 1 night in Feb 2025

8/10 Good

Shelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was clean and close to the pool. The only issues I had were with the key to my room. It was hard to lock and unlock the door. They also had an issue with water on several mornings.
Stayed 7 nights in Feb 2025

10/10 Excellent

JEMIMA, Edmonton

Stayed 5 nights in Feb 2025

4/10 Poor

Mike

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Check in - it took 20 minutes for someone. to receive me in to the hotel. I was at the front desk and ringing the bell..finally a gentleman arrived and looked disheveled as if he'd been sleeping. This was around 6:30 in the afternoon. I had previously messaged the property to indicate that I'd be arriving around 7:00 pm. The property has been recently renovated...room 1 was very nice and clean. Unfortunately I received a message early in the morning stating there was no water. I had just used the bathroom and couldn't flush the toilet or have a shower. I checked out at 11:00 in the morning and the water truck had just arrived.
Stayed 1 night in Feb 2025