Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
Poolside bar
Lobby
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • All-inclusive
  • Room service
  • 24/7 front desk
The current price is NZ$650
includes taxes & fees
26 Aug - 27 Aug

Explore the area

View map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Playa de los Muertos
    ‪2 min drive‬
  • Los Muertos Pier
    ‪3 min drive‬
  • Malecon
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

Ocean Front King

8.2 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3

Ocean View Balcony Double

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

7.4 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Club Ocean View Suite King

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • 65 sq m
  • Sleeps 4

Club Ocean View Suite Double

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • 65 sq m
  • Sleeps 5

Ocean View Double

8.8 out of 10
Excellent
(35 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View King

7.8 out of 10
Good
(31 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Private hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Private bathroom
Hairdryer
Bathrobes
  • 65 sq m
  • Sleeps 4

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Private hot tub
Air conditioning
Club Lounge
Free minibar items
LED TV
Private bathroom
Hairdryer
Bathrobes
  • 65 sq m
  • Sleeps 5

Swim Up King(18+only)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3

Swim Up Double(18+only)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free minibar items
LED TV
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4

Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free minibar items
LED TV
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4

Ocean View Balcony King

8.8 out of 10
Excellent
(40 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

One Bedroom Plunge Pool Suite King

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 116 sq m
  • 1 bedroom
  • Sleeps 3

Club Ocean View Swim up Suite Double (18+ only)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free minibar items
LED TV
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 3

Club Ocean View Swim Up Suite King (18+only)

Highlights

Air conditioning
Club Lounge
Free minibar items
LED TV
Private bathroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

You may also like

About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Hyatt Ziva Puerto Vallarta - All-inclusive. You'll be 1.8 km (1.1 mi) from Playa de los Muertos and 4.2 km (2.6 mi) from Malecon. Highlights at this all-inclusive property include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Vita Mar Spa can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The theme restaurant, Casa Grande, serves Mexican cuisine and is open for dinner. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and Hot tub. 12296 square feet (1142 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Plus you'll find a children's swimming pool, a coffee shop/cafe and a snack bar/deli. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4.5-property class Conchas Chinas property include Cruise Ship Terminal and Bay of Banderas.

What's nearby

  • Conchas Chinas Beach - 7 min walk - 0.6 km
  • Playa de los Muertos - 2 min drive - 1.6 km
  • Los Muertos Pier - 3 min drive - 2.0 km
  • Malecon - 4 min drive - 3.5 km
  • Garza Blanca Beach - 6 min drive - 6.5 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 34 min drive

Restaurants

  • Blue Chairs Beach Resort Hotel
  • ‪Blue Chairs Roof Top - ‬3 min drive
  • Pureza
  • ‪La Carreta - ‬3 min drive
  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor pools
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Hyatt Ziva Puerto Vallarta - All-inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. This all-inclusive property also offers a children's pool, a hot tub and a fitness centre. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

  • 335 guestrooms or units
  • 11 levels
  • 2 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 12296 sq ft of conference space
  • 1142 sq. m of conference space
  • Built in 1969
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Vita Mar Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Frequently asked questions

What is the cancellation policy at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Ziva Puerto Vallarta - All-inclusive?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Puerto Vallarta - All-inclusive on 26 Aug 2025 start from NZ$650.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yep, Hyatt Ziva Puerto Vallarta - All-inclusive has a free self car park.

Are there any beaches close to Hyatt Ziva Puerto Vallarta - All-inclusive?

Yep, Hyatt Ziva Puerto Vallarta - All-inclusive is on Playa Estaca, which travelers give top marks. Fun beach activities include yoga, volleyball and jet skiing. You can also find motor boats.

Is there a spa on site at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yep, Vita Mar Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Hyatt Ziva Puerto Vallarta - All-inclusive have a pool?

Hyatt Ziva Puerto Vallarta - All-inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hyatt Ziva Puerto Vallarta - All-inclusive?

Hyatt Ziva Puerto Vallarta - All-inclusive features 4 outdoor pools, a full-service spa and 5 restaurants. All guestrooms come with 24-hour room service and free minibar items.

What makes Hyatt Ziva Puerto Vallarta - All-inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hyatt Ziva Puerto Vallarta - All-inclusive.

Is there a free airport shuttle available at Hyatt Ziva Puerto Vallarta - All-inclusive?

No, Hyatt Ziva Puerto Vallarta - All-inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Ziva Puerto Vallarta - All-inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Ziva Puerto Vallarta - All-inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Ziva Puerto Vallarta - All-inclusive?

No, only service animals are allowed.

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 825 out of 1281 reviews
Rating 8 - Good. 251 out of 1281 reviews
Rating 6 - Okay. 108 out of 1281 reviews
Rating 4 - Poor. 61 out of 1281 reviews
Rating 2 - Terrible. 36 out of 1281 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great trip at Hyatt Ziva PV. Everything was fairly clean, we loved our room, staff was kind, and the property had beautiful views on the ocean and mountains. Service was always quick and we had everything we needed at any time. Chairs for the pool were easy to find, the resort didn't feel over packed, and concierge was excellent with getting taxis for us and coordinating our rides to a from the airport. The only downsides of the trip were a few things not in the property's control (construction/noise, single elevator in one of the guest towers, and vendors on the beach/at the edge of the pool). And a few things they could control, food was just ok - we ended up eating dinner in town the last two nights and were so happy we did. Also the salesmen for Playa were a lot. We got hunted down by the same salesman so many times that we ended up avoiding the lobby all together.
Stayed 5 nights in May 2025

10/10 Excellent

Nyna Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff service. Had an amazing stay, highly recommend and will being planning another trip here!
Stayed 4 nights in May 2025

10/10 Excellent

Vincent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was amazing. I would recommend going there and I will be back.
Stayed 5 nights in May 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, attentive and professional, really makes the difference. Dining options and food/drinks very good. Property has many nice pools and the private beach is fantastic not having to deal with vendors selling items on the beach.
Stayed 5 nights in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Kou

Liked: Staff & service
One very slow elevator for the whole property.
Stayed 4 nights in May 2025

10/10 Excellent

Genavieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, I enjoyed having our own private beach. The food options were amazing. The staff was so amazing and friendly. I recommend staying in the club tower for a better experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Saul Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely staff
Stayed 3 nights in May 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 5 nights in May 2025

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities
Just returned from our six-day, five-night vacation at Hyatt Ziva Puerto Vallarta yesterday and had an amazing time! They are working on a little construction, but that's just an example of their commitment to excellence and constant customer satisfaction. I thoroughly enjoyed the Vitamar Spa (Veronica was wonderful!). We also enjoyed seeing employees we'd seen since our first visits when the property was still Dreams (this is our seventh time in fifteen years between Dreams and now Hyatt Ziva). Miguel and Luis at the pool bar were as wonderful as ever and are true examples of exemplary service. Additionally, Orlando at the pool bar was so friendly, professional, and personable! He was so great to talk to and we look forward to talking to him again during our visit next year. Also, a shout-out to Jahir at the teppanyaki bar, whose food and friendliness were amazing! Also, Enrique at Blaze, whom we've seen for a couple of years and who has always provided great service. I truly love this resort and f
Stayed 5 nights in May 2025

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is awesome!! 10 out of 10!!! Staff are amazing!! Beach is amazing!!! Food is amazing!! A little construction but not a bother! We will for sure be returning!! Thank you HYATT ZIVA for an amazing 5 days!!! Unforgettable😍
Stayed 4 nights in May 2025

10/10 Excellent

Kevin

Stayed 4 nights in May 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nikola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean rooms with great views. Food is okay, management is great and willing to help where needed without question. The only thing is that resort is rates as family friendly, but it gets pretty loud at night because of a lot of events (weddings, etc.). Also the beach is very nice and clean, but the waves are large, so not recommended for kids.
Stayed 5 nights in Apr 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience. Very friendly
Stayed 5 nights in Apr 2025

4/10 Poor

Martha O

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Ac in room. Bad
Stayed 5 nights in Apr 2025

10/10 Excellent

Laraib

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, had an amazing stay at the Hyatt Ziva. The service from the staff was spectacular for the most part. My only criticisms of the hotel would be the following: kayaks need to be more available, broken pool tiles need to be fixed, play more music regularly in the pool area.
Stayed 6 nights in Apr 2025

10/10 Excellent

Antonio

Stayed 5 nights in Apr 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at Hyatt Ziva Puerto Vallarta was overall a great experience, but there were a few surprises worth mentioning. The resort itself is beautiful — tucked away on a private beach surrounded by lush hills, it feels like a peaceful escape. The beach is clean and well-maintained, and there’s plenty of room to relax without feeling crowded. The service was excellent across the board. Staff were friendly, professional, and always eager to help, whether we were lounging by the pool or dining at one of the restaurants. The food and drink options were good, but one thing to be aware of: even though it’s advertised as all-inclusive, there were extra charges for “premium” drinks and certain food options. If you wanted top-shelf liquor, better wine, or specific menu items, you had to pay additional fees, which was a bit disappointing. It’s something I wish had been more clearly explained up front. The rooms were spacious, clean, and had stunning ocean views. Falling asleep to the sound of the waves every night was a highlight of the trip. Overall, Hyatt Ziva Puerto Vallarta is a beautiful resort with great service and a relaxing atmosphere. Just keep in mind that not everything is included in the “all-inclusive” price. Huge shout out to the entertainment squad. Leo, Alexandra, Jocelyn, Scarlett!
Stayed 7 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

Vardan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part is the private beach. Food and staff also great.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nicole Evon

Travelled with partner
Liked: Amenities, property conditions & facilities
Magical
Stayed 5 nights in Apr 2025

10/10 Excellent

Dmytro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding! Diego in Tamari went above and beyond organizing my daughter's birthday!
Stayed 7 nights in Apr 2025