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Aparthotel

Mar Sereno Hotel & Suites

3.0 star property

Photo gallery for Mar Sereno Hotel & Suites

Outdoor pool
Suite, 1 King Bed
Suite, 1 King Bed | Private kitchen
Reception
Suite, 1 King Bed | Balcony

Reviews

4.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View map
Puerto Vallarta
  • Place, Boca
    ‪1 min drive‬
  • Place, Boca de Tomatlan Trailhead
    ‪2 min drive‬
  • Place, Malecon
    ‪19 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living room

Suite, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Ocean view
  • 35 sq m
  • Sleeps 4

View all photos for Quadruple Suite Junior With Sea View

Room

Quadruple Suite Junior With Sea View

  • Sea view
  • 35 sq m
  • Sleeps 2

View all photos for Quadruple Suite With Sea View

Room

Quadruple Suite With Sea View

  • Sea view
  • 25 sq m
  • Sleeps 4

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About the area

Puerto Vallarta

At Mar Sereno Hotel & Suites you'll be within just a 5-minute stroll of Bay of Banderas and within 20 minutes of Boca de Tomatlan Trailhead. Highlights at this beach aparthotel include an outdoor swimming pool, and in-room kitchenettes and balconies. .Each apartment features a TV, in-room childcare and a coffee/tea maker. A kitchenette, a microwave and a rainfall showerhead are also available. .This smoke-free aparthotel offers concierge services, a 24-hour front desk and limo/town car service. Added amenities include a children's swimming pool and laundry facilities. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3-property class Puerto Vallarta aparthotel include Playa Mismaloya and Playa Gemelas.
View more Aparthotels in Puerto VallartaOpens in a new window

What's nearby

  • Boca - 1 min drive - 1.2 km
  • Boca de Tomatlan Trailhead - 2 min drive - 2.0 km
  • Playa Mismaloya - 3 min drive - 5.0 km
  • Playa de los Muertos - 15 min drive - 18.0 km
  • Malecon - 19 min drive - 20.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 52 min drive

Restaurants

  • ‪Amixtli - ‬6 min drive
  • ‪El Embarcadero - ‬17 min walk
  • ‪La Fuente - ‬4 min drive
  • El Coral
  • ‪Fridas - ‬6 min drive

About this property

Mar Sereno Hotel & Suites

Mar Sereno Hotel & Suites offers its guests an outdoor pool and a children's pool. A terrace, multilingual staff, and tour/ticket assistance are also featured at Mar Sereno Hotel & Suites. The aparthotel can provide concierge services, limo/town car service, and wedding services. Self parking is free.

This 3-star Puerto Vallarta aparthotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 11 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
Mar Sereno Hotel & Suites offers 30 air-conditioned accommodations, with a ceiling fan. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchenettes with microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: High-speed internet

Parking and transport

  • Area shuttle (surcharge)
  • Limo/town car service
  • Car hire
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Childcare (surcharge)
  • Children's pool

Kitchenette

  • Coffee/tea maker
  • Microwave

Bathroom

  • 1 private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Tour and ticket assistance
  • Wedding services

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 11 floors
  • 30 units
  • Garden

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mar Sereno Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Mar Sereno
Mar Sereno Hotel
Mar Sereno Hotel Puerto Vallarta
Mar Sereno Puerto Vallarta
Mar Sereno Hotel Suites
Mar Sereno & Suites Aparthotel
Mar Sereno Hotel & Suites Aparthotel
Mar Sereno Hotel & Suites Puerto Vallarta
Mar Sereno Hotel & Suites Aparthotel Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Mar Sereno Hotel & Suites?

Mar Sereno Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mar Sereno Hotel & Suites?

Yep, Mar Sereno Hotel & Suites has a free self car park.

Are there any beaches close to Mar Sereno Hotel & Suites?

The closest beach to Mar Sereno Hotel & Suites is Playa de los Muertos (11.7 km).

Does Mar Sereno Hotel & Suites have a pool?

Mar Sereno Hotel & Suites has an outdoor pool and a kids' pool.

Is Mar Sereno Hotel & Suites family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Mar Sereno Hotel & Suites is a hit with families.

Is there a free airport shuttle available at Mar Sereno Hotel & Suites?

No, Mar Sereno Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Mar Sereno Hotel & Suites?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mar Sereno Hotel & Suites?

No, pets and service animals are not allowed.

Mar Sereno Hotel & Suites Reviews

Reviews

4.2
Rating 10 - Excellent. 12 out of 154 reviews
Rating 8 - Good. 17 out of 154 reviews
Rating 6 - Okay. 24 out of 154 reviews
Rating 4 - Poor. 18 out of 154 reviews
Rating 2 - Terrible. 83 out of 154 reviews

4.4/10

Cleanliness

5.2/10

Staff & service

4.2/10

Amenities

3.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This property is not open no water no beds its under construction
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Alan

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The property is in remodelation,no hot water, no air conditioner, dirty, and everything is old
Stayed 4 nights in Mar 2023
Verified

2/10 Terrible

Filiberta Beninla

Disliked: Cleanliness, room comfort, communication

Los voy a demandar

me robarom el hoteñ eata en remodelacion y no me quieren devolver mi dinero los voy a demandar
Stayed 3 nights in Nov 2022
Verified

8/10 Good

Miguel

Liked: Cleanliness, property conditions & facilities, room comfort

no apto para delicados.

Es un diamante en bruto, requiere su buen mantenimiento, esta en una zona con gran vista, pero si tiene muchas carencias, en el lobby habia una parte sin barandal lo cual es muy peligroso. tuve que pagar un extra al hacer check in porque estaban llenos y la habitacion que me dieron era la suite de lujo, la cual tenia chinches en la cama y fugas de agua en el techo. valio la pena por el "cenote" artificial en la parte baja.
Stayed 2 nights in Feb 2022
Verified

4/10 Poor

brian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El lugar tiene mucho potencial, pero está sumamente desaprovechado. Quizá con el tiempo mejore, pero aún les falta mucho
Stayed 3 nights in May 2022
Verified

10/10 Excellent

OLINTO NOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnífic@ simplicidad

El Hotel se encuentra en remodelación, pero si vas estar en Boca de Tomatlán, Colomitos, Playas las Animas, Mismaloya, etc. Y lo único que deseas es un lugar para descansar y no eres whitexican o te la tiras de freson, este lugar está perfecto, no hay servicio de restaurante y bar, solo es para descansar!
Stayed 2 nights in Apr 2022
Verified

2/10 Terrible

ALFREDO BENAVIDES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Está en construcción y no es lo que ofrecieron
Stayed 1 night in Apr 2022
Verified

2/10 Terrible

CESAR OCTAVIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una barbarie, la casa del terror se queda corto a comparación de este hotel. Está en construcción o remodelación ya no se sabe, no hay limpieza en las habitaciones. Deje una pizza en la barra de la cocina y en 5 minutos se llena de hormigas, nada recomendable, no deberían dar servicio ya.
Stayed 2 nights in Mar 2022
Verified

6/10 Okay

JUAN MANUEL

Disliked: Cleanliness, staff & service

Mala experiencia

Cuando llegamos nos dijeron que no tenía reservada ni pagada una habitación triple, cuando, de acuerdo a la confirmación, lo estaba, para no entrar en conflictos ya que estábamos cansados pagamos 200.00 pesos por la diferencia. Los muebles, ropa de cama, toallas viejos, la TV y el aire no funcionaban, la alberca sucia, el hotel en construcción, antes de las 9 am comenzaron los ruidos, el precio no va de acuerdo con lo que te dan
Stayed 1 night in Mar 2022
Verified

8/10 Good

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un poco solo a los alrededores
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel hizo posible que tuviéramos las mejores vacaciones no importa donde estes situaciones inesperadas un buen servicio cambia totalmente todo volveríamos 100 perciento … Daniel es una persona maravillosa atenta profesional excelente servicio .. ;)
Stayed 4 nights in Dec 2021
Verified

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Robbed by the staff

Well the first impression was good but then after the cockroaches started coming out it was a little discouraging but I was ok with that the view was amazing and the construction was going on 24-7 even on Xmas eve but that’s not the worst getting my car broken into and lots of personal items taken was a real bummer and It just happened to be that the cameras didn’t work in that area because of the construction and management did nothing about it but just gave me this oh well and I’m in a Volvo semi alarm had to go off and they did it when I went walking to the beach it was done by the employees I’ve stayed all over the place and never been robbed by employees usually it’s the locals so I wouldn’t recommend anyone staying here with all the construction debris loose balcony rails and missing tiles that you can stub your toes on I wouldn’t recommend this place ide go somewhere else not kid friendly at all no Covid safe practices either
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Sergio Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nunca vayan

Me robaron un reloj y no me dieron respuesta, todavía para colmo me están cobrando la reservación que quedaron en hacerme un reembolso, pésimo lugar
Stayed 4 nights in Dec 2021
Verified

8/10 Good

JERRY

Liked: Staff & service, room comfort

Hotel Rustico

I'll be honest. It's under construction. But the rooms are clean and sheets fresh and the view is a multimillion dollar view. When you want South Pacific type water.. it's here. There is a stone built natural tide pool on the beach. The swimming pool is very clean and nice. There is cable TV, WiFI is strong in lobby but not so much in the room. If you can stand limited construction noise then this is a deal for the price. I love it. Shopping and food closeby in seaside village Boca de Tomatlan.
Stayed 7 nights in Nov 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel que no debería de recibir huespedes

Por dónde empezar, este hotel es una estafa, se dice que está en remodelación pero casi literal es obra negra, las habitaciones súper sucias con mocos y pelos en las sábanas, en el piso del baño cucarachas, sin agua caliente. No deberían de recibir huespedes ahorita que se encuentra en remodelación, las únicas habitaciones disponibles se encuentran al lado de donde están trabajando los albañiles, por lo tanto está el ruido. La vista al mar es lo único bello de ese lugar, lamentablemente no se podía disfrutar de la vista por los albañiles de al lado.
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Henry

Disliked: Property conditions & facilities, room comfort

Under construction

Terrible experience! Most of the hotel is under construction. Some areas in very bad condition. I highly advise against it!
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent attention from the owner
Stayed 4 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación y la vista y la alberca natural de este hotel son únicos. todo muy bien. se tiene que considerar que actualmente está en remodelación y ampliación, sin embargo los vale.
Stayed 2 nights in Apr 2021
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Property was under construction. That seem to be no problem. But if you’re going to rent rooms finish them.
Stayed 1 night in Apr 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
***DO NOT STAY AT THIS HOTE*** the hotel is under construction. The pictures are nothing like what the hotel looks like . They literally put up boards at night to keep random people from walking in the property as it has no walls (looks like it’s being de gutted. Expedia should take down their listing !!!
Stayed 1 night in Mar 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Beautiful location. We saw whales every day from our balcony
Stayed 4 nights in Feb 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like is the view from the room, but the place is a mess, filthy never again
Stayed 5 nights in Mar 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Está abandobado y no tiene recepcionista. No deberia estar funcionando y lo venden como que si
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they messed up my reservation room was not ready had to stay in vp suite for night. it had roach big as my hand not cl eaned. mold everywhere.. Got better room next day. They did not speak English . took 4 days to be told had to leave key to get room cleaned. Had to ask for clean towels toilet paper. Water out alot lot times no hot water and air electric out 1 day. veiw was great
Stayed 12 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
El hotel está magnifico para los amantes de lo exótico y la naturaleza, aunque tiene bastantes áreas de oportunidad por mantenimiento de instalaciones no me gustaría dejar un mal comentario ya que mi familia y yo nos la pasamos de maravilla, desde el balcón de nuestra habitación pudimos avistar varias ballenas en el horizonte, fue algo magnifico!
Stayed 1 night in Feb 2020

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