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Marival Emotions All-Inclusive Resort by Mercure

4.0 star property

Photo gallery for Marival Emotions All-Inclusive Resort by Mercure

4 outdoor pools, pool loungers
Lobby
On the beach, beach towels, beach massages, surfing
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • All-inclusive
  • Parking included
The current price is NZ$620
includes taxes & fees
15 Apr - 16 Apr

Explore the area

View map
Blvd. Paseo Cocoteros, S/N, Nuevo Nayarit, Nayarit, 63732
  • Place, Nuevo Vallarta Beach
    ‪2 min walk‬
  • Place, Nuevo Vallarta Rivera Farmer's Market
    ‪4 min drive‬
  • Place, Paradise Plaza Shopping Center
    ‪5 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Balcony (Ocean front. Balcony or Terrace)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Balcony (Ocean front. Balcony or Terrace)

  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, 2 Bathrooms (Ocean front. Balcony)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, 2 Bathrooms (Ocean front. Balcony)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, 2 Bathrooms (Ocean front. Balcony or Terrace)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, 2 Bathrooms (Ocean front. Balcony or Terrace)

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Balcony (1 Bedroom. Balcony or Terrace)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Balcony (1 Bedroom. Balcony or Terrace)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony (1 Bedroom. Balcony or Terrace)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Balcony (1 Bedroom. Balcony or Terrace)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Balcony

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Club Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Balcony

Club Room, 2 Double Beds, Balcony

Club Room, 2 Double Beds, Balcony

7.6 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Balcony

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Grand Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, Balcony

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Grand Room, 2 Double Beds, Balcony

7.8 out of 10
Good
(45 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, 2 Bathrooms (Ocean Front)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, 2 Bathrooms (Ocean Front)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Balcony

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Balcony (Ocean Front)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 3 Bedrooms, Balcony (Ocean Front)

  • Ocean view
  • Sleeps 8
  • 3 Queen Beds

About the area

Nuevo Nayarit

An all-inclusive stay in Nuevo Nayarit awaits you at Marival Emotions All-Inclusive Resort by Mercure. Within just a 10-minute stroll, you'll find popular attractions like Nuevo Vallarta Beach and Bay of Banderas. Highlights at this beachfront property include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with facials, body treatments and mani/pedis. The buffet restaurant, Casa Bella, is open for breakfast, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find beach club on site, and enjoy the on-site nightclub and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a gym and a hot tub. Each morning free buffet breakfast is offered between 7:00 AM and noon. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 4-property class Nuevo Nayarit property include Nayar Vidanta Golf and Cruise Ship Terminal.

What's nearby

  • Nuevo Vallarta Beach - 2 min walk - 0.2 km
  • Nuevo Vallarta Rivera Farmer's Market - 4 min drive - 2.0 km
  • Paradise Plaza Shopping Center - 5 min drive - 2.3 km
  • Nayar Vidanta Golf - 8 min drive - 3.1 km
  • The Nayar Course - 10 min drive - 4.2 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 21 min drive

Restaurants

  • ‪Tacos De Birria Balta - ‬14 min walk
  • ‪Casa Bella - ‬1 min walk
  • ‪Bounissimo - ‬13 min walk
  • ‪Somaru - ‬7 min walk
  • ‪Piaf - ‬13 min walk

About this property

Marival Emotions All-Inclusive Resort by Mercure

Marival Emotions All-Inclusive Resort by Mercure is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Marival Emotions All-Inclusive Resort by Mercure offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a hot tub. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Marival Emotions All-Inclusive Resort by Mercure. Self parking is free.

This 4-star Nuevo Nayarit property is smoke free.

  • 495 guestrooms or units
  • 6 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Marival Emotions All-Inclusive Resort by Mercure offers 495 air-conditioned accommodations with free minibar items and a safe. 32-inch LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Amalfi
  • Casa Bella
  • La Bamba
  • La Pergola
  • Las Palomas

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach club
  • Bicycle rentals
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Playground
  • Surfing/bodyboarding
  • Table tennis
  • Tennis
  • Tennis lessons
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Note from host: Non Smoking in Room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Marival
Marival All Inclusive
Marival Nuevo Vallarta
Marival Nuevo Vallarta All Inclusive
Marival Resort
Marival Resort Nuevo Vallarta
Marival Resort Nuevo Vallarta All Inclusive
Marival Resort Vallarta Inclusive
Marival Vallarta Inclusive
Nuevo Vallarta Marival
Marival Resort All Inclusive
Marival Hotel Nuevo Vallarta
Marival Resort And Suites
Marival Emotion Resort All Inclusive Nuevo Vallarta
Marival Emotion Resort All Inclusive
Marival Emotion All Inclusive Nuevo Vallarta
Marival Emotion All Inclusive
Marival Emotions All Inclusive Nuevo Vallarta
Marival Emotions Resort All Inclusive Nuevo Vallarta
Hotel Marival Emotion Resort & Suites All Inclusive
Marival Emotion Resort & Suites All Inclusive Nuevo Vallarta
Marival Resort Suites Nuevo Vallarta All Inclusive
Marival Emotions Resort All Inclusive
Marival Emotions All Inclusive
Hotel Marival Emotions Resort & Suites All Inclusive
Marival Emotions Resort & Suites All Inclusive Nuevo Vallarta
Marival Emotion Resort Suites All Inclusive
Marival Resort Suites Nuevo Vallarta All Inclusive
Marival Emotions All Inclusive
Marival Emotions Resort Suites All Inclusive
Marival Emotions Resort All Inclusive Future Mercure

Frequently asked questions

What is the cancellation policy at Marival Emotions All-Inclusive Resort by Mercure?

Marival Emotions All-Inclusive Resort by Mercure offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marival Emotions All-Inclusive Resort by Mercure?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Marival Emotions All-Inclusive Resort by Mercure on 15 Apr 2026 start from NZ$620, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marival Emotions All-Inclusive Resort by Mercure?

Yep, Marival Emotions All-Inclusive Resort by Mercure has a free self car park.

Are there any beaches close to Marival Emotions All-Inclusive Resort by Mercure?

Yep, Marival Emotions All-Inclusive Resort by Mercure is a short 8-minute walk from Nuevo Vallarta Beach. Fun beach activities include body boarding and kayaking.

Is there a spa on site at Marival Emotions All-Inclusive Resort by Mercure?

Yep, there is an onsite spa at Marival Emotions All-Inclusive Resort by Mercure. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Marival Emotions All-Inclusive Resort by Mercure have a pool?

Yep, and guests recommend it! Marival Emotions All-Inclusive Resort by Mercure has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Marival Emotions All-Inclusive Resort by Mercure have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Marival Emotions All-Inclusive Resort by Mercure?

Marival Emotions All-Inclusive Resort by Mercure features 4 outdoor pools, a full-service spa and a nightclub.

What makes Marival Emotions All-Inclusive Resort by Mercure a romantic place to stay?

1 hot tub, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Marival Emotions All-Inclusive Resort by Mercure.

Is Marival Emotions All-Inclusive Resort by Mercure family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Marival Emotions All-Inclusive Resort by Mercure is a hit with families.

Does Marival Emotions All-Inclusive Resort by Mercure serve breakfast?

Yep, free buffet breakfast is on offer daily from 7:00 AM to noon.

Is there a free airport shuttle available at Marival Emotions All-Inclusive Resort by Mercure?

No, Marival Emotions All-Inclusive Resort by Mercure does not offer an airport shuttle service.

Is there a bar or restaurant at Marival Emotions All-Inclusive Resort by Mercure?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Marival Emotions All-Inclusive Resort by Mercure?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Marival Emotions All-Inclusive Resort by Mercure?

No, pets are not allowed.

Marival Emotions All-Inclusive Resort by Mercure Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 561 out of 1210 reviews
Rating 8 - Good. 325 out of 1210 reviews
Rating 6 - Okay. 171 out of 1210 reviews
Rating 4 - Poor. 85 out of 1210 reviews
Rating 2 - Terrible. 68 out of 1210 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Nicolas

Stayed 4 nights in Dec 2025

6/10 Okay

Ashley, San Diego

Liked: Cleanliness, property conditions & facilities
Honest Review of Marival Emotions I truly believe that a vacation is what you make of it and overall we did have a great time. That said, here is my honest review. The good: The resort itself is beautiful and very family friendly. The pool and water slides were a perfect size and so much fun for the kids (aged 2 and 4). Everything for children was great and my kids absolutely loved the food options available to them. The concierge service was exceptional and truly went above and beyond, especially when our airline lost our bags. They were hands down the best part of the experience. My son loved the mini golf and my daughter like the playground. We also enjoyed the shows. We wanted to do bikes but we ran out of time! There was so much to do. The food highlights: The Silk Restaurant was absolutely amazing and honestly saved the resort for us. Some of the best Asian food I have had. The pizza and pasta were also delicious (wish this was open all day not just at 5) I did have Burria tacos at the Mexican restaurant that were good, but that was pretty much the only standout there. The bad: The Italian restaurant was completely inedible and honestly disgusting. We went 2 times just to be sure. And the use this bizarre ragu tasting sauce in every dish. The buffet was not good at all and I barely ate there. Breakfast was also a big disappointment. For lunch, the options were very limited and you can only eat so many hamburgers and hot dogs. I really wish there were more lunch option
Stayed 5 nights in Dec 2025

10/10 Excellent

Anirudh

Stayed 4 nights in Dec 2025

8/10 Good

Alejandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was absolutely great, they helped us move to a room with a tub since my small Children inky take baths. The entertainment team does a wonderful job, and we especially liked the kids club. The food was okay, need more variety. I did have a small issue with a bartender not wanting to provide a carton of milk for my small kids, as they still drink milk at night. However, the staff helped resolve the issue. Great place overall, especially when traveling with kids!
Stayed 5 nights in Dec 2025

6/10 Okay

Misael

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Starting with check in, we arrived around 4pm and we were really hungry. We let the welcome staff know that we were hungry, but they still took a long time to go over the rules and amenities. He also tried to get us to go to a timeshare breakfast a couple of times during our stay. After our hour long check in the only option for dinner at that time was at the Piazzetta dei Forni, which wasn’t bad, except for all the birds that stole my son’s pizza. The rooms were fine, except that the bathroom and shower have glass doors with just a little bit of privacy glass in the middle. My three boys shared a room with their older sister and privacy was difficult to get. They had to use a towel in between for more privacy. The beds were on the firm side, and the ceiling fan in one of our rooms was abnormally loud. Maid service was hit and miss with one of our rooms not getting cleaned one of the days. To eat at the premium restaurants you have to have VIP access. Besides the buffet, pizza, and poolside restaurants there are three restaurants that are included with the all inclusive, you have to make reservations for two of the three from 9am to 3pm near the front. Desk. Amalfi (Italian) and silk (Japanese ). When we tried to make reservations most of them were full and we had to settle for later times, or different days. There are no reservations needed for La Pergola(Mexican) but its first come first served. All three dining options were mediocre. Beach and pool were 👍. Shows lame.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff, the hospitality. We really enjoyed our time. All the employees are so friendly. Beach club was great
Stayed 7 nights in Dec 2025

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Room great, service spectacular, breakfast & lunch buffet good..dinner buffet and even speciality restaurants..fair at best....GREAT for families with kids!!!!.if you don't have kids, choose a different resort or stay on other side
Stayed 6 nights in Nov 2025

10/10 Excellent

Alberto

Stayed 2 nights in Dec 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an ocean view room and enjoyed the sunsets. Second time visiting this resort and it was great. Family friendly with many amenities.
Stayed 7 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience! Excellent staff. The food was always great. Will come back for sure
Stayed 7 nights in Dec 2025

10/10 Excellent

Margo

Liked: Cleanliness, amenities, property conditions & facilities
Marival Emotions exceeded expectations in every regard!! The resort is immaculate, the staff are very friendly, and the food at the many restaurants and buffet is excellent!
Stayed 7 nights in Dec 2025

8/10 Good

Phoebe Anne

Liked: Cleanliness, amenities
Rooms dated
Stayed 4 nights in Dec 2025

4/10 Poor

Maritza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were really looking forward to our stay because the room and the view were genuinely nice — that part we enjoyed. Unfortunately, the service didn’t match the price or expectations. Our room keys did work, and we had to go to the front desk twice before someone finally came to help on the third try. We also didn’t have enough towels for our group. One of the most disappointing moments was at the pizza bar — we sat and waited patiently, and even though the staff member made eye contact with us multiple times, we were never acknowledged or helped. We were also told we qualified for a late checkout, but our keys were deactivated right at 12 PM even though we had asked earlier if we needed to do anything else. Overall, the room was nice, but the way several staff members treated us made the stay less enjoyable. I hope this helps improve service for future guests.
Stayed 4 nights in Nov 2025

8/10 Good

Tory

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for 7 days with the family (group of 15). We had a lovely time. As with any hotel, there were some pros and cons. Pros: excellent tennis courts. Great condition and highly under-utilized. Could always get onto a court. This was probably because the pickleball courts were so busy! There were regular tennis lessons (see the schedule posted below). Ricky was our instructor. He was great. Food at the buffet was pretty good. Always fresh. We did not have trouble with long lineups as we went to breakfast before 9am. However, after 9am there were very long lines to get in for a meal. The gym was large. Equipment old and a bit tired but it was well equipped. Regular pilates, yoga and spin classes offered. There was regular beach volleyball and free boogie boards available. There were also shuffleboards, life size chess, table tennis, and mini golf. Beach was clean, and great for long walks and swimming. Two days the red flags were out but you were still permitted to swim. Overall, service at the resort was good. Friendly staff. Cons: twice we booked for a La carte dining. These experiences were awful. Both times, the food took over 2 hours to arrive. We dined at Silk and even after a 2 hour wait we were delivered hard, undercooked noodles and rice. It seems that the staff and kitchens struggle with serving groups. One of the people in our group did get sick for 4 days from something that was served at the restaurant, we think Mai Thai or
Stayed 7 nights in Nov 2025

2/10 Terrible

Daniel

Stayed 4 nights in Nov 2025

6/10 Okay

LaKesha

Stayed 4 nights in Oct 2025

6/10 Okay

Liz de

Stayed 4 nights in Nov 2025

10/10 Excellent

Naomi Jennifer

Stayed 7 nights in Nov 2025

6/10 Okay

Rhys

Travelled with family
Liked: Cleanliness, property conditions & facilities
When we first arrived we were given the wrong room, we were switched the next day but they had wanted us to checkout of the room at 12 and check back in, with 2 kids under 5 we said absolutely not. For this error we were given a pass to Mai Tia which was for members only, the service was extremely slow. The grounds were very slippery when wet and lots of wipes were seen, thankfully non from us. The Buffett was ok, nothing special. The AC unit in our living room dripped like crazy if you left the door open at all. They had a restaurant that was open for breakfast 6 days a week, which was great! The new silk restaurant was amazing and had great food! Most staff were friendly and the grounds were kept clean
Stayed 11 nights in Nov 2025

10/10 Excellent

ESTELLE, York

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome resort.
Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Great resort. Great staff. Lots to do and good variety of food and drinks.
View from room
Stayed 7 nights in Nov 2025

10/10 Excellent

Lea

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff, good facilities, good food!
Stayed 4 nights in Nov 2025

6/10 Okay

Iurie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, but the hotel lost big points in our rating at check in and checkout. It was the first hotel we stayed at in the past 10 years that required extra payment (CAD100) for us to be able to eat at the buffet after our check out at 12pm and until our shuttle was supposed to pick us up at 4pm. They were also not straightforward about it when we asked a couple of days in advance, very dismissive in the information they offered. They could have given us much better information at the "welcome" info session as well, when their main goal was to convince us to attend some sale pitch the next day. They wasted 30 minutes of our time and didn't even end up poiting us to the right direction to our room. Good stay overall and it's a shame that they risk their reputation with small details like this. Don't think we'll be going back.
Stayed 7 nights in Nov 2025

10/10 Excellent

Verna

Liked: Cleanliness, amenities
Everything well organized and good food in specialty restaurants.
Stayed 7 nights in Nov 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
My family stayed at Marival Emotions for a week (including 2 kids and 2 grandparents). The staff was phenomenal and were happy to help us with our Spanish! The kids club was excellent and included time at the beach and the pool. There were lots of activities including ping pong, tennis, pickleball, shuffleboard, etc. The food was decent with lots of options including a kids buffet. We loved our week there and would go back!
Stayed 7 nights in Nov 2025