See all properties
Save

Marival Emotions All-Inclusive Resort by Mercure

4.0 star property
Family fun on the beach, with 4 outdoor pools, near Nayar Vidanta Golf

Photo gallery for Marival Emotions All-Inclusive Resort by Mercure

4 outdoor pools, pool loungers
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Lobby
Hallway
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
The current price is NZ$584
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
Blvd. Paseo Cocoteros, S/N, Nuevo Nayarit, Nayarit, 63732
  • Place, Nuevo Vallarta Beach
    ‪2 min walk‬
  • Place, Nuevo Vallarta Rivera Farmer's Market
    ‪4 min drive‬
  • Place, Paradise Plaza Shopping Center
    ‪5 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Balcony (Ocean front. Balcony or Terrace)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Balcony (Ocean front. Balcony or Terrace)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Ceiling fan
Rainfall showerhead
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, 2 Bathrooms (Ocean front. Balcony)

Suite, 1 Bedroom, 2 Bathrooms (Ocean front. Balcony)

Suite, 1 Bedroom, 2 Bathrooms (Ocean front. Balcony)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Ceiling fan
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, 2 Bathrooms (Ocean front. Balcony or Terrace)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, 2 Bathrooms (Ocean front. Balcony or Terrace)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Ceiling fan
Rainfall showerhead
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Balcony (1 Bedroom. Balcony or Terrace)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Balcony (1 Bedroom. Balcony or Terrace)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Ceiling fan
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony (1 Bedroom. Balcony or Terrace)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Balcony (1 Bedroom. Balcony or Terrace)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Ceiling fan
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Balcony

Club Room, 1 King Bed, Balcony

Club Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Balcony

Club Room, 2 Double Beds, Balcony

Club Room, 2 Double Beds, Balcony

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Balcony

Grand Room, 1 King Bed, Balcony

Grand Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(20 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, Balcony

Grand Room, 2 Double Beds, Balcony

Grand Room, 2 Double Beds, Balcony

7.8 out of 10
Good
(29 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, 2 Bathrooms (Ocean Front)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, 2 Bathrooms (Ocean Front)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Ceiling fan
Rainfall showerhead
Private bathroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Balcony

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Ceiling fan
Rainfall showerhead
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Balcony (Ocean Front)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 3 Bedrooms, Balcony (Ocean Front)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Sofa bed - double
Ceiling fan
3 bedrooms
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 3 Queen Beds

About the area

Nuevo Nayarit

An all-inclusive stay in Nuevo Nayarit awaits you at Marival Emotions All-Inclusive Resort by Mercure. Within just a 10-minute stroll, you'll find popular attractions like Bay of Banderas and Nuevo Vallarta Beach. Highlights at this beachfront property include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with facials, body treatments and mani/pedis. The buffet restaurant, Casa Bella, is open for breakfast, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find beach club on site, and enjoy the on-site nightclub and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a gym and a hot tub. Each morning free buffet breakfast is offered between 7:00 AM and noon. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Nuevo Nayarit property include Nayar Vidanta Golf and Mayan Palace Nuevo Vallarta Golf Course.

What's nearby

  • Nuevo Vallarta Beach - 2 min walk - 0.2 km
  • Nuevo Vallarta Rivera Farmer's Market - 4 min drive - 2.0 km
  • Paradise Plaza Shopping Center - 5 min drive - 2.3 km
  • Nayar Vidanta Golf - 8 min drive - 3.1 km
  • Mayan Palace Nuevo Vallarta Golf Course - 8 min drive - 3.1 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 21 min drive

Restaurants

  • ‪Casa Bella - ‬1 min walk
  • ‪La Pérgola - ‬4 min walk
  • ‪Piaf - ‬13 min walk
  • ‪La Bamba - ‬4 min walk
  • ‪Bounissimo - ‬13 min walk

About this property

Marival Emotions All-Inclusive Resort by Mercure

Family fun on the beach, with 4 outdoor pools, near Nayar Vidanta Golf
Marival Emotions All-Inclusive Resort by Mercure is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Marival Emotions All-Inclusive Resort by Mercure offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and Access to hot tub. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Marival Emotions All-Inclusive Resort by Mercure. Self parking is free.

This 4-star Nuevo Nayarit property is smoke free.

  • 495 guestrooms or units
  • 6 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Marival Emotions All-Inclusive Resort by Mercure offers 495 air-conditioned accommodations with free minibar items and a safe. 32-inch LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is open daily.

Similar properties

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Krystal Grand Nuevo Vallarta – All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.0 out of 5, Very good, 1,457 reviews
The price is NZ$693
includes taxes & fees
6 Jan - 7 Jan 2026
Krystal Grand Nuevo Vallarta – All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Amalfi
  • Casa Bella
  • La Bamba
  • La Pergola
  • Las Palomas

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach club
  • Bicycle rentals
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Playground
  • Surfing/bodyboarding
  • Table tennis
  • Tennis
  • Tennis lessons
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Note from host: Non Smoking in Room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Marival
Marival All Inclusive
Marival Nuevo Vallarta
Marival Nuevo Vallarta All Inclusive
Marival Resort
Marival Resort Nuevo Vallarta
Marival Resort Nuevo Vallarta All Inclusive
Marival Resort Vallarta Inclusive
Marival Vallarta Inclusive
Nuevo Vallarta Marival
Marival Resort All Inclusive
Marival Hotel Nuevo Vallarta
Marival Resort And Suites
Marival Emotion Resort All Inclusive Nuevo Vallarta
Marival Emotion Resort All Inclusive
Marival Emotion All Inclusive Nuevo Vallarta
Marival Emotion All Inclusive
Marival Emotions All Inclusive Nuevo Vallarta
Marival Emotions Resort All Inclusive Nuevo Vallarta
Hotel Marival Emotion Resort & Suites All Inclusive
Marival Emotion Resort & Suites All Inclusive Nuevo Vallarta
Marival Resort Suites Nuevo Vallarta All Inclusive
Marival Emotions Resort All Inclusive
Marival Emotions All Inclusive
Hotel Marival Emotions Resort & Suites All Inclusive
Marival Emotions Resort & Suites All Inclusive Nuevo Vallarta
Marival Emotion Resort Suites All Inclusive
Marival Resort Suites Nuevo Vallarta All Inclusive
Marival Emotions All Inclusive
Marival Emotions Resort Suites All Inclusive
Marival Emotions Resort All Inclusive Future Mercure

Frequently asked questions

What is the cancellation policy at Marival Emotions All-Inclusive Resort by Mercure?

Marival Emotions All-Inclusive Resort by Mercure offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marival Emotions All-Inclusive Resort by Mercure?

As of 30 Dec 2025, prices found for a 1-night stay for 2 adults at Marival Emotions All-Inclusive Resort by Mercure on 11 Jan 2026 start from NZ$584.3, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marival Emotions All-Inclusive Resort by Mercure?

Yep, Marival Emotions All-Inclusive Resort by Mercure has a free self car park.

Are there any beaches close to Marival Emotions All-Inclusive Resort by Mercure?

Yep, Marival Emotions All-Inclusive Resort by Mercure is a short 8-minute walk from Nuevo Vallarta Beach. Fun beach activities include body boarding and kayaking.

Is there a spa on site at Marival Emotions All-Inclusive Resort by Mercure?

Yep, there is an onsite spa at Marival Emotions All-Inclusive Resort by Mercure. You'll enjoy heaps of services like facials and body treatments, as well as sports massages.

Does Marival Emotions All-Inclusive Resort by Mercure have a pool?

Yep, and guests recommend it! Marival Emotions All-Inclusive Resort by Mercure has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Marival Emotions All-Inclusive Resort by Mercure have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Marival Emotions All-Inclusive Resort by Mercure?

Marival Emotions All-Inclusive Resort by Mercure features 4 outdoor pools, a full-service spa and a nightclub.

What makes Marival Emotions All-Inclusive Resort by Mercure a romantic place to stay?

1 hot tub, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Marival Emotions All-Inclusive Resort by Mercure.

Is Marival Emotions All-Inclusive Resort by Mercure family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Marival Emotions All-Inclusive Resort by Mercure is a hit with families.

Does Marival Emotions All-Inclusive Resort by Mercure serve breakfast?

Yep, free buffet breakfast is on offer daily from 7:00 AM to noon.

Is there a free airport shuttle available at Marival Emotions All-Inclusive Resort by Mercure?

No, Marival Emotions All-Inclusive Resort by Mercure does not offer an airport shuttle service.

Is there a bar or restaurant at Marival Emotions All-Inclusive Resort by Mercure?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Marival Emotions All-Inclusive Resort by Mercure?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Marival Emotions All-Inclusive Resort by Mercure?

No, pets are not allowed.

Marival Emotions All-Inclusive Resort by Mercure Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 514 out of 1144 reviews
Rating 8 - Good. 317 out of 1144 reviews
Rating 6 - Okay. 164 out of 1144 reviews
Rating 4 - Poor. 81 out of 1144 reviews
Rating 2 - Terrible. 68 out of 1144 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness
I stayed at the Marival for 2 weeks. The resort itself is great. They had shows every night in the theatre from the entertainment team and activities throughout the day by the main pool. Fernanda from the entertainment team was super helpful and friendly the whole time. I would definitely recommend this resort for anyone looking for a family vacation.
Stayed 14 nights in Sep 2025

10/10 Excellent

María

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, kind staff
Stayed 2 nights in Sep 2025

2/10 Terrible

Jose Alfonso Camarena

Stayed 4 nights in Sep 2025

10/10 Excellent

reynaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff ! Great food
Stayed 6 nights in Sep 2025

10/10 Excellent

Lauren

Stayed 5 nights in Sep 2025

6/10 Okay

Lara

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is very nice. Food, staff are average. They start blasting party music at 11am over the pool which made it feel much less high end. Everyone was reserving sunbeds with towls without being in the pool. Very annoying. And i found the area around the pool needed cleaning throughout the day, but there was noone. Cups everywhere, dropped food, animal feces...
Stayed 3 nights in Sep 2025

10/10 Excellent

Damaris, Kissimmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room very comfortable and excellent service, the one thing we did not like was that due to a low occupancy 20% (low season) there was only one restaurant to dine in. The food was great but there were no more option the others were closed and the restaurant was pack and short of staff too. The service, ammenities, entertainment were great.
Stayed 4 nights in Aug 2025

10/10 Excellent

Esperanza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta service
Stayed 3 nights in Sep 2025

6/10 Okay

Edilberto Leon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I liked the people that were very nice, but I did not like that the cleanliness and the limited dining availability.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gregg C, Everett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Food and room were average. The location was beautiful. Very family friendly with lots of options for kid foods and activities. The kids pool was great for the little kids and 3 other pools to choose from. The buffet was very busy! Overall, we enjoyed the all inclusive experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Stayed 5 nights in Jul 2025

8/10 Good

Nathanael

Stayed 4 nights in Aug 2025

10/10 Excellent

Jesus

Travelled with family and small children
Liked: Cleanliness, amenities
Food was good and place was nice and clean
Stayed 4 nights in Aug 2025

6/10 Okay

Cesi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s has its good and its bad . The good part for us was the food was good , a lot of options to eat at all times and it’s all good . The staff is all really nice every where you go . The bad part for us was in the room that was given to us . The bathrooms are no actual room the have a see thru glass door that divides shower and toilet if you go with kids it’s just weird because you can see everything . The second bad part of the room was that the ceiling fan worked but it made the worst noise when it was one . So we never had it on . The pool it’s not its cleanest . The last part if they offer you to go see there property they tell you it’s only 1 hour and 30min , they take 3hours from your day .
Stayed 4 nights in Aug 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities
All team they are great
Stayed 5 nights in Aug 2025

10/10 Excellent

Denisse

Stayed 3 nights in Aug 2025

2/10 Terrible

ana, Sergeant Bluff

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can usually eat anything but this buffet was bad every night. Lunch was even worse. There’s two restaurants that are decent but always closed and one needs a two day in advance reservation. The staff acted annoyed when you asked for anything or had questions. The room was about a 3 hour wait. There’s one bar during the day and they don’t like to serve people we got ignored every time. I’m sure they want a tip but even the atm was out of service. The elevator never worked and the one time we got on, it broke locking us in it. No one came to help, we had to crawl out of it after yelling for help for about 20 minutes. They kicked my 12 year old out of the teen club because apparently you have to be 13 to use the games ? They had so many rules for such a terrible facility. The beach was the only good part but there is no service there no food allowed and no staff for drinks. They say boogie boards and kayaks are included but they never let you use it regardless of the weather, it’s always a red flag and would never let us use it. This place ruined my Nuevo Vallarta experience. I would never go back. The main area and theatre are outside so no ac. It is very hot to try and watch any entertainment. Not getting our rooms on time after a long flight probably had a lot to do with the irritability level. Don’t lose your towel cards tbey are 300 pesos each. Everything is extra charge and you’re not allowed to use the balcony to dry bathing suits, nothing is allowed in balcony.
Stayed 5 nights in Aug 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed all of the amenities. The sit-down restaurants had excellent food. The buffet was ok, many of the choices were not very fresh. Staff was kind and helpful. I appreciated the gluten-free dining options, especially the pizza.
Stayed 7 nights in Jul 2025

10/10 Excellent

Jason

Travelled with family and small children
Liked: Amenities
The resort has excellent food options. Plus the entertainment here is amazing for children of all ages and adults too. The staff is very friendly and does an excellent job in servicing the guests. The property is very clean and is constantly maintained. The ambience here is very welcoming. If you are looking for a all-inclusive family, friendly experience, this is the place to be.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jeffery Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was too crowded
Stayed 1 night in Jul 2025

10/10 Excellent

Jean-Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service are top notch 1 employee for 2 guests. You need anything, you look up and there is someone there waiting to help you. We could not have asked for a better stay. Wonderful people wonderful property wonderful vacation. Highly recommended
Stayed 13 nights in Jul 2025

10/10 Excellent

Lisa Janae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, nightly entertainment. Food was great!
Stayed 5 nights in Jul 2025

8/10 Good

eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool in the club section was very hot, bad timing lots and lots of children Some times the music at knights was very loud.
Stayed 8 nights in Jul 2025