See all properties
Save

Paradise Village Beach Resort and Spa

4.0 star property
On beach with 3 outdoor pools for sandy fun near Paradise Plaza Shopping Center

Photo gallery for Paradise Village Beach Resort and Spa

3 outdoor pools, pool loungers
Lobby
Superior Suite, 2 Bedrooms | Private kitchen
32-inch LCD TV with digital channels, TV
Waterslide

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive
The current price is NZ$307
includes taxes & fees
29 June - 30 June

Explore the area

Map
Paseo De Los Cocoteros 001, Nuevo Vallarta, NAY, 63731
  • Paradise Plaza Shopping Center
    ‪2 min walk‬
  • Vallarta Adventures
    ‪9 min walk‬
  • Nuevo Vallarta Beach
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

7.8 out of 10
Good
(23 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Ceiling fan
Blackout curtains
  • 59 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

7.2 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Ceiling fan
Separate bedroom
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Ceiling fan
2 bedrooms
  • 117 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Bedrooms

Standard Suite, 2 Bedrooms | Private kitchen

Standard Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Ceiling fan
2 bedrooms
  • 118 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom | Garden view

Standard Suite, 1 Bedroom

7.0 out of 10
Good
(30 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Ceiling fan
Separate bedroom
  • 72 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

7.2 out of 10
Good
(66 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
Ceiling fan
Blackout curtains
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for 1-Bedroom Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

1-Bedroom Apartment

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Room Superior

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for 2-Bedroom Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

2-Bedroom Apartment

7.2 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for 2-Bedroom Apartment Superior

In-room safe, blackout curtains, iron/ironing board, free WiFi

2-Bedroom Apartment Superior

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for 1-Bedroom Apartment Superior

In-room safe, blackout curtains, iron/ironing board, free WiFi

1-Bedroom Apartment Superior

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Standard

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

About the area

Nuevo Vallarta

You'll be connected to a shopping centre at Paradise Village Beach Resort and Spa, and within a 30-minute stroll of Paradise Plaza Shopping Center and Vallarta Adventures. Highlights at this beachfront resort include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Palenque Spa can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The buffet restaurant, Faro de Tulum Restaurant, is open for breakfast, lunch and dinner. With 2 beach bars and 2 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site golf course and marina. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of free self parking. .With a stay at this 4-property class Nuevo Vallarta resort, you'll be 2.4 km (1.5 mi) from El Tigre Golf Club and 2.8 km (1.7 mi) from Nuevo Vallarta Beach.
View more Resorts in Nuevo VallartaOpens in a new window

What's nearby

  • Paradise Plaza Shopping Center - 2 min walk - 0.2 km
  • Vallarta Adventures - 9 min walk - 0.8 km
  • Nayar Vidanta Golf - 16 min walk - 1.3 km
  • El Tigre Golf Club - 3 min drive - 2.0 km
  • Nuevo Vallarta Beach - 4 min drive - 2.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 18 min drive

Restaurants

  • ‪Kabah Sushi Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Copán Sunset Sky Bar - ‬4 min walk
  • ‪Tulum Restaurant - ‬1 min drive
  • ‪Mariscos Tino's - la Laguna - ‬4 min drive

About this property

Paradise Village Beach Resort and Spa

On beach with 3 outdoor pools for sandy fun near Paradise Plaza Shopping Center
Some rates at Paradise Village Beach Resort and Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Paradise Village Beach Resort and Spa, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. Public spaces have free WiFi. This beach resort also offers a children's pool, outdoor tennis courts and a hot tub. Free self parking is available.

This 4-star Nuevo Vallarta resort is smoke free.

  • 300 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Paradise Village Beach Resort and Spa offers 300 air-conditioned accommodations with a safe and coffee/tea makers. Accommodation at this 4-star resort has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Nuevo Vallarta resort provides complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Palenque Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Sports facility

Occidental Nuevo Vallarta - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.1 out of 5, Very good, 1,572 reviews
The price is NZ$418
includes taxes & fees
6 July - 7 July
Occidental Nuevo Vallarta - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 399 for adults and MXN 199 for children
  • 2 bars/lounges
  • 2 beach bars
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Faro de Tulum Restaurant
  • Kabah Sushi Bar
  • Mayapan Restaurant
  • Snack Bar Kaybal - Pizzas
  • Snack Bar Kikil - Sushi

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fishing
  • Full-service spa
  • Golf course
  • Golf driving range
  • Gym
  • Hot tub
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 24 January 2025 to 10 October 2025 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Selected guestrooms
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 399 for adults and from MXN 199 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Paradise Beach Village
Paradise Beach Village Resort
Paradise Village
Paradise Village Beach
Paradise Village Beach Nuevo Vallarta
Paradise Village Beach Resort
Paradise Village Beach Resort Nuevo Vallarta
Paradise Village Resort
Village Beach Resort
Village Paradise
Paradise Village Beach Hotel
Paradise Village Hotel Nuevo Vallarta
Paradise Village Nuevo Vallarta
Paradise Village Puerto Vallarta
Paradise Village Beach Resort Spa
Paradise Village Beach And Spa
Paradise Village Beach Resort and Spa Resort
Paradise Village Beach Resort and Spa Nuevo Vallarta
Paradise Village Beach Resort and Spa Resort Nuevo Vallarta

Frequently asked questions

What is the cancellation policy at Paradise Village Beach Resort and Spa?

Paradise Village Beach Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Paradise Village Beach Resort and Spa?

As of 23 Jun 2025, prices found for a 1-night stay for 2 adults at Paradise Village Beach Resort and Spa on 29 Jun 2025 start from NZ$306.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Paradise Village Beach Resort and Spa?

Yep, Paradise Village Beach Resort and Spa has a free self car park.

Are there any beaches close to Paradise Village Beach Resort and Spa?

The closest beach to Paradise Village Beach Resort and Spa is Nuevo Vallarta Beach (0.2 km).

Is there a spa on site at Paradise Village Beach Resort and Spa?

Yep, Palenque Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Paradise Village Beach Resort and Spa have a pool?

Yep, and guests love it! Paradise Village Beach Resort and Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Paradise Village Beach Resort and Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Paradise Village Beach Resort and Spa?

Paradise Village Beach Resort and Spa features 2 beach bars, 3 outdoor pools and a full-service spa.

Is Paradise Village Beach Resort and Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Paradise Village Beach Resort and Spa is a hit with families.

Does Paradise Village Beach Resort and Spa serve breakfast?

Yeah, buffet brekkie is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Paradise Village Beach Resort and Spa?

No, Paradise Village Beach Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Paradise Village Beach Resort and Spa?

Relax with a coldie at the 2 beach bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Paradise Village Beach Resort and Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Paradise Village Beach Resort and Spa?

No, pets are not allowed.

Is there a golf course on site at Paradise Village Beach Resort and Spa?

There is a golf course next to Paradise Village Beach Resort and Spa.

Paradise Village Beach Resort and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1005 reviews
Rating 8 - Good. 260 out of 1005 reviews
Rating 6 - Okay. 146 out of 1005 reviews
Rating 4 - Poor. 84 out of 1005 reviews
Rating 2 - Terrible. 77 out of 1005 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tabo

Disliked: Staff & service

Photos are deceiving.Too Crowded.Lacks Adeq. Staff

Way too many people and way not enough staff to accomodate. In every area from front desk to the pool, beach, to the wait staff. It is completely understaffed and because of that, they cannot possibly give you great service.
Stayed 1 night in Mar 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service
Ability to walk miles up the beach. Beautiful location.
Stayed 5 nights in Mar 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn't like was the fact the room we were originally assigned to was terrible. We upgraded, but we had to pay an extra 2000 Canadian dollars for the privilege. Not nice.
Stayed 28 nights in Feb 2025

10/10 Excellent

Janeen Dawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic vacation stunning
Stayed 10 nights in Mar 2025

10/10 Excellent

Bruce

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
It was a surprisingly beautiful resort. Very clean and all the staff was excellent friendly and helpful. What i didn't like was many things on menus were not included. Ice cream for one was not included:(. They also had a no real premium alcohols. The gym was not included which from the literature I thought should have. Been. I would go back.
Stayed 7 nights in Mar 2025

10/10 Excellent

Cassandra, Gresham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to see the continued property maintenance and upgrades.
Stayed 3 nights in Mar 2025

6/10 Okay

Stacy

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
We booked 7 days through Expedia for our family; 2 children & 2 adults. I chose the standard room that had options for 1 king bed or 2 queen. I specified 2 queens, since we had 4 people on the reservation. Upon arrival, the check in process was a nightmare. We stood in line for approximately 1 hour until it was our turn to check in. It was busy, but also their processes are super lengthy & inefficient. We were given a room key to the most outdated hotel on the property. There was only 1 bed, no pull out or couch & the door & windows were frosted, so we felt like we were in a box. We asked to be switched to a 2 queen room & they made the accommodation quickly for us. The room did not have a patio or balcony & literally felt so claustrophobic. The property itself was nice & the kids loved the slides & pools. Food took a long time no matter which bar or waiter you ordered from, but the food was decent. We had a nice time, as we joined family there, but I would not stay here again unless I booked a nicer, more updated room with a view. Obviously that was my fault, because we didn’t know what to expect. The room descriptions weren’t very clear, as they said some of the standard rooms had balconies, so we didn’t know until we arrived. Staff was friendly, the Doctor on staff (Dr. Ivan) was simply amazing & everyone was helpful. The rooms were really my only complaint. Thank you!
Stayed 7 nights in Mar 2025

10/10 Excellent

Isabelle, Wauconda

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first in this part of Mexico and it is beautiful highly recommend
Stayed 6 nights in Mar 2025

8/10 Good

Jessica

Travelled with family
Liked: Amenities
Super clean, very friendly staff, beautiful beach. Not enough dining options or entertainment
Stayed 7 nights in Mar 2025

6/10 Okay

Megan

Travelled with family
Liked: Staff & service
The staff was lovely and there are plenty of places to eat and drink and spend your time. Proximity to local shopping and eateries is incredible. The tower we stayed in was pretty outdated and our room (primarily the bathroom) could use some updates but I don’t think all towers are the same!
Stayed 3 nights in Mar 2025

10/10 Excellent

Josiphine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025

6/10 Okay

Lane

Travelled with partner
Liked: Staff & service, property conditions & facilities
z
Stayed 7 nights in Mar 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well managed, very clean and tidy with friendly helpful staff.
Stayed 7 nights in Mar 2025

4/10 Poor

rodney j

Travelled with family
Disliked: Amenities
We are 75 and 80. They placed us at a tower that required us to walk almost 3 blocks to eat, go to the beach, pools and entertainment. We had to call a cart to come and get us if we were too tired. I asked at check in if we could be int one of the 2 main towers and was told that was for members only, however we had friends who joined us a few days later and were in the main tower. After we have been there a few days they offered to move us, but it seemed too much to re pack everything and move. The elevator in our tower was broke down ever couple day, so we had to walk up and down 3 flights of stairs. It.s been the same theme and entertainment for years. Same old stuff. The food wasn't that great at the buffet. We won't be staying there again even though we have stayed several times before this time was not fun.. I gues loyalty means nothing.
Stayed 11 nights in Mar 2025

10/10 Excellent

Jill

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

alan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The resort itself is very good but the Expedia units are old and dingy. Toilet wouldn't flush properly and the shower is a big disgrace, chipped tiling, rough floor etc. major building construction traffic and noise except Sundays. There was zero view but we knew that when we booked it. The all inclusive package is pretty good value and the restaurants and bars and beach/ pool service are all very good.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Superb staff, great Mexican culture in a beautiful location
Stayed 2 nights in Mar 2025

2/10 Terrible

Aram

Stayed 7 nights in Feb 2025

10/10 Excellent

Nicholas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pedro was our waiter at the pool. He is the best! Food is great as is the pool and beach.
Stayed 5 nights in Feb 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were doing construction this year it was noisy
Stayed 10 nights in Feb 2025

6/10 Okay

Tania

Travelled with family
Disliked: Staff & service
The property is great, and the grounds are meticulously maintained. However, the customer service is terrible, there was a family of 4 in my group and they were put in a room for two and had to make it work. They were offered a different room two days before the end of their trip but by then it was too late.
Stayed 7 nights in Feb 2025

6/10 Okay

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Feb 2025

8/10 Good

Roger

Travelled with group
Have gone here for several years. Only problem is it is getting more difficult each to get a Superior one bedroom suite. We had a standard one bedroom which is good but the Superior one bedroom has two bathrooms. The Superior is more expensive but well worth it if one is available.
Stayed 14 nights in Feb 2025

10/10 Excellent

Dawn

Stayed 9 nights in Feb 2025