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Paradise Village Beach Resort and Spa

4.0 star property

Photo gallery for Paradise Village Beach Resort and Spa

Waterslide
Lobby
Front of property – evening/night
3 outdoor pools, pool loungers
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is NZ$369
includes taxes & fees
13 Apr - 14 Apr

Explore the area

View map
Paseo De Los Cocoteros 001, Nuevo Nayarit, NAY, 63731
  • Place, Paradise Plaza Shopping Center
    ‪5 min walk‬
  • Place, Vallarta Adventures
    ‪10 min walk‬
  • Place, Nayar Vidanta Golf
    ‪17 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom | Garden view

Standard Suite, 1 Bedroom

7.0 out of 10
Good
(42 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

7.2 out of 10
Good
(75 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

7.8 out of 10
Good
(28 reviews)
  • Resort view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

7.8 out of 10
Good
(14 reviews)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

8.6 out of 10
Excellent
(8 reviews)
  • 117 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 2 Bedrooms

Standard Suite, 2 Bedrooms | Private kitchen

Standard Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(36 reviews)
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Studio Suite Coba

Superior Studio Suite Coba

Superior Studio Suite Coba

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Superior Suite Coba

2 Bedroom Superior Suite Coba | Living area

2 Bedroom Superior Suite Coba

10.0 out of 10
Exceptional
(2 reviews)
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Room Superior

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Superior

  • 59 sq m
  • Sleeps 4

View all photos for 1-Bedroom Apartment Superior

In-room safe, blackout curtains, iron/ironing board, free WiFi

1-Bedroom Apartment Superior

  • 72 sq m
  • Sleeps 4

View all photos for 2-Bedroom Apartment Superior

In-room safe, blackout curtains, iron/ironing board, free WiFi

2-Bedroom Apartment Superior

  • 118 sq m
  • Sleeps 6

View all photos for Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Standard

8.4 out of 10
Very good
(6 reviews)
  • 59 sq m
  • Sleeps 4

View all photos for 1-Bedroom Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

1-Bedroom Apartment

9.0 out of 10
Wonderful
(4 reviews)
  • 72 sq m
  • Sleeps 4

View all photos for 2-Bedroom Apartment

In-room safe, blackout curtains, iron/ironing board, free WiFi

2-Bedroom Apartment

7.2 out of 10
Good
(5 reviews)
  • 118 sq m
  • Sleeps 6

About the area

Nuevo Nayarit

You'll be connected to a shopping centre at Paradise Village Beach Resort and Spa, and within a 30-minute stroll of Paradise Plaza Shopping Center and Vallarta Adventures. Highlights at this beachfront resort include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Palenque Spa can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The buffet restaurant, Faro de Tulum Restaurant, is open for breakfast, lunch and dinner. With 2 beach bars and 2 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site golf course and marina. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning buffet breakfast is served between 7:00 AM and noon. There's also the convenience of free self parking. .With a stay at this 4-property class Nuevo Nayarit resort, you'll be 2.5 km (1.5 mi) from El Tigre Golf Club and 3 km (1.8 mi) from Nuevo Vallarta Beach.
View more Resorts in Nuevo NayaritOpens in a new window

What's nearby

  • Paradise Plaza Shopping Center - 5 min walk - 0.4 km
  • Vallarta Adventures - 10 min walk - 0.9 km
  • Nuevo Vallarta Rivera Farmer's Market - 10 min walk - 0.9 km
  • Nayar Vidanta Golf - 17 min walk - 1.4 km
  • El Tigre Golf Club - 6 min drive - 2.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 25 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • Kabah Sushi Bar
  • ‪Copán Sunset Sky Bar - ‬5 min drive
  • ‪Tulum Restaurant - ‬5 min drive
  • ‪JUDE Bistro & Bar - ‬6 min walk

About this property

Paradise Village Beach Resort and Spa

Some rates at Paradise Village Beach Resort and Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Paradise Village Beach Resort and Spa, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. Public spaces have free WiFi. This beach resort also offers a children's pool, outdoor tennis courts and a hot tub. Free self parking is available.

This 4-star Nuevo Nayarit resort is smoke free.

  • 300 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars on the beach
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Coffee shop
Paradise Village Beach Resort and Spa offers 300 air-conditioned accommodations with a safe and coffee/tea makers. Accommodation at this 4-star resort has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Nuevo Nayarit resort provides complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Palenque Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 429 for adults and MXN 215 for children
  • 2 bars/lounges
  • 2 beach bars
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Faro de Tulum Restaurant
  • Kabah Sushi Bar
  • Mayapan Restaurant
  • Snack Bar Kaybal - Pizzas
  • Snack Bar Kikil - Sushi

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fishing
  • Full-service spa
  • Golf course
  • Golf driving range
  • Gym
  • Hot tub
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 19 February 2026 to 2 April 2026 (completion date subject to change). The following areas are affected:
  • Tennis courts
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 429 for adults and from MXN 215 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Paradise Beach Village
Paradise Beach Village Resort
Paradise Village
Paradise Village Beach
Paradise Village Beach Nuevo Vallarta
Paradise Village Beach Resort
Paradise Village Beach Resort Nuevo Vallarta
Paradise Village Resort
Village Beach Resort
Village Paradise
Paradise Village Beach Hotel
Paradise Village Hotel Nuevo Vallarta
Paradise Village Nuevo Vallarta
Paradise Village Puerto Vallarta
Paradise Village Beach Resort Spa
Paradise Village Beach And Spa
Paradise Village Beach Resort and Spa Resort
Paradise Village Beach Resort and Spa Nuevo Vallarta
Paradise Village Beach Resort and Spa Resort Nuevo Vallarta

Frequently asked questions

What is the cancellation policy at Paradise Village Beach Resort and Spa?

Paradise Village Beach Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Paradise Village Beach Resort and Spa?

As of 28 Mar 2026, prices found for a 1-night stay for 2 adults at Paradise Village Beach Resort and Spa on 13 Apr 2026 start from NZ$369, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Paradise Village Beach Resort and Spa?

Yep, Paradise Village Beach Resort and Spa has a free self car park.

Are there any beaches close to Paradise Village Beach Resort and Spa?

The closest beach to Paradise Village Beach Resort and Spa is Nuevo Vallarta Beach (0.2 km).

Is there a spa on site at Paradise Village Beach Resort and Spa?

Yep, Palenque Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Paradise Village Beach Resort and Spa have a pool?

Yep, and guests love it! Paradise Village Beach Resort and Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Paradise Village Beach Resort and Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Paradise Village Beach Resort and Spa?

Paradise Village Beach Resort and Spa features 2 beach bars, 3 outdoor pools and a full-service spa.

Is Paradise Village Beach Resort and Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Paradise Village Beach Resort and Spa is a hit with families.

Does Paradise Village Beach Resort and Spa serve breakfast?

Yeah, buffet brekkie is offered daily between 7:00 AM and noon.

Is there a free airport shuttle available at Paradise Village Beach Resort and Spa?

No, Paradise Village Beach Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Paradise Village Beach Resort and Spa?

Relax with a coldie at the 2 beach bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Paradise Village Beach Resort and Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Paradise Village Beach Resort and Spa?

No, pets are not allowed.

Is there a golf course on site at Paradise Village Beach Resort and Spa?

There is a golf course next to Paradise Village Beach Resort and Spa.

Paradise Village Beach Resort and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 477 out of 1005 reviews
Rating 8 - Good. 256 out of 1005 reviews
Rating 6 - Okay. 136 out of 1005 reviews
Rating 4 - Poor. 71 out of 1005 reviews
Rating 2 - Terrible. 65 out of 1005 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica Celeste

Liked: Cleanliness
Stayed 8 nights in Nov 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Love spending time at Paradise!
Stayed 7 nights in Nov 2025

6/10 Okay

Tara Denise Ann, Rocky View County

Travelled with family
Liked: Cleanliness
No guacamole at any meal. No hair conditioner in the rooms! People puking in the pool! We saw so many people eating in pool and dropping food in the pool.
Stayed 4 nights in Dec 2025

10/10 Excellent

Daren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff was amazing
Stayed 7 nights in Dec 2025

10/10 Excellent

Tahira

Stayed 7 nights in Dec 2025

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some staff are amazing. Filipe on the beach is great! The part we didn’t enjoy was the food is not the best and we have found that you get less and less food. So waiters were bias to members and in the Buffett breakfast I was not waited on at all. Also we would come back from the beach to get ready for dinner at night and our room was still not made up by 4pm.
Stayed 10 nights in Dec 2025

4/10 Poor

Vanessa

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had a surprise when checking in that thw resort was eas not all included in our reservation. We had to pay extrq $100 per person to have all inclusive. The property is nice. Good restaurants around thw resort and super market. We were able to use the kitchen in our room to make some easy meals. The cocktails were delicious staff super friendly.
Stayed 7 nights in Dec 2025

6/10 Okay

Ronald

Travelled with group
Disliked: Staff & service
The all inclusive rules were confusing and there were a lot of the food and beverage options were not available for the all inclusive guests
Stayed 7 nights in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
A great place, we have been visiting Paradise Village for 30 years and have enjoyed the facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Araceli

Liked: Cleanliness, amenities, property conditions & facilities
Love this place
Stayed 1 night in Nov 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this property. It’s obviously set up for time share members and less for all inclusive. The staff wait staff in all areas were amazing. The food was 9/10, only down fall fir all inclusive is the dining had exclusions. Cleaners works all day it was pristine. Did not like signing for every bill as resort is all inclusive, felt like waste of time and sometimes had to wait to sign. Only issue we had was after we did the timeshare “walk through” we were given $100 resort credit. Everything was auto charged to our room, but we had to prove the $100 room credit with a price of receipt paper. Felt like resort was trying to get $ out of us after they promised the credit.
Stayed 9 nights in Nov 2025

8/10 Good

Heather

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic, staff were great, food was great, very clean resort
Stayed 9 nights in Nov 2025

8/10 Good

Devona

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was basic no personality. The AC leaked. I requested two beds for 2 adults got a king. Moved us the next day. The cleaning staff took our bottle of tequila we bought on an excursion. No balcony. The grounds were fantastic very clean. The staff was hit or miss but overall good. I hated having to sign for every drink and meal when we were on an all inclusive deal. Waste of our time. Food at the specialty restaurants were very good but outside of that it was edible. The drinks very bad with no hint of alcohol. Don’t bother with the timeshare presentation if you are doing it for the gift, we had to fight to get the gift that was promised. They need more entertainment during the day like live music not just kid stuff by the pool. Pools were nice. Hot tub was not very hot and many jets did not work. Had to pay to use the gym because we were not members. That’s nuts.
Stayed 8 nights in Nov 2025

10/10 Excellent

Trudy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, all the staff we encountered were friendly and very helpful. The property was beautiful and very well maintained
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great…. Kitchen/2 beds/Clean! Amenities were awesome…. Heated pools!👍😎🍹
Stayed 2 nights in Nov 2025

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, amenities
Yes but the cold water tap ran hot water . We were disappointed in the service and quality of the food at the Mayapan restaurant. We enjoyed our experience when eating at the Pescatore.
Stayed 14 nights in Nov 2025

10/10 Excellent

Angie M, Gig Harbor

Stayed 14 nights in Nov 2025

8/10 Good

Jo Ann

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 3 nights in Nov 2025

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness
All inclusive buyer beware!!! The all inclusive is not all inclusive. All inclusive does not cover the gym, room service, or some of the menu options. You also can’t eat at all the restaurants. They limit your restaurant reservations. The staff was awesome and the property was great.
Stayed 5 nights in Nov 2025

10/10 Excellent

Aaron

Extremely clean. accommodating and friendly staff. Always quiet at night.
Stayed 7 nights in Nov 2025

10/10 Excellent

karen

Stayed 9 nights in Nov 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check excellent , room nice
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Staff & service, amenities
Good location BUT they pulled a bait and switch at registration: “we give you a free upgrade” from the room I reserved 6 months ago to a room in a building indef heavy renovation construction: noisy with toxic fumes from the epoxy/paint etc. con job!
Stayed 6 nights in Nov 2025

10/10 Excellent

Carmelina

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location
Stayed 7 nights in Nov 2025

4/10 Poor

Janice

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The staff were ok. Not many of them though. The room was a great disappointment. It was very basic and old and smelt mildewy. A far cry from what their ads show. We had just stayed at the Occidental and that hotel was much better. Not likely to stay at “paradise” again.
Stayed 1 night in Nov 2025