Hotel Riu Jalisco - All Inclusive

3.5 star property
Family-friendly property on the beach, with 2 outdoor pools

Photo gallery for Hotel Riu Jalisco - All Inclusive

On the beach, sun-loungers, beach towels, windsurfing
Minibar, in-room safe, laptop workspace, blackout curtains
Reception
Front of property
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Bar
  • Spa
  • 24/7 front desk

Explore the area

Map
Av. De los Cocoteros, sn-Lote K, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪2 min drive‬
  • Playa Bucerías
    ‪6 min drive‬
  • Nayar Vidanta Golf
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪16 min drive‬

Room options

Standard Double Room (M)

8.2 out of 10
Very good
(28 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (U)

7.6 out of 10
Good
(31 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Double Room (B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

8.0 out of 10
Very good
(98 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Junior Suite (U)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Family Room (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
2 bedrooms
Ceiling fan
Blackout curtains
  • 67 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
2 bedrooms
Ceiling fan
Blackout curtains
  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (C)

8.6 out of 10
Excellent
(35 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
2 bedrooms
Ceiling fan
Blackout curtains
  • 28 sq m
  • Sleeps 8
  • 4 Double Beds

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Private bathroom
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
2 bedrooms
Ceiling fan
Blackout curtains
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (M)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
2 bedrooms
Ceiling fan
Blackout curtains
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (M)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
2 bedrooms
Ceiling fan
Blackout curtains
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
2 bedrooms
Ceiling fan
Blackout curtains
  • Sleeps 8
  • 4 Double Beds

Family Suite, 2 Bedrooms (C)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
3 bedrooms
Ceiling fan
Blackout curtains
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Standard Double Room (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Single Bunk Bed

Family Room (C)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed OR 1 King Bed and 1 Single Bunk Bed

Family Room (M)

7.8 out of 10
Good
(15 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Ceiling fan
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Bunk Bed

Family Suite, 2 Bedrooms (U)

7.6 out of 10
Good
(17 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
2 bedrooms
Ceiling fan
Blackout curtains
  • 67 sq m
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (U)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Ceiling fan
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 2
  • 1 King Bed and 1 Single Bed

Family Room -6 Guests- Standard

  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

Suite with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

About the area

Nuevo Vallarta

An all-inclusive stay in Nuevo Vallarta awaits you at Hotel Riu Jalisco - All Inclusive. Within a 20-minute stroll, you'll find popular places like Bay of Banderas and Nuevo Vallarta Beach. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Asian Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. With 5 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7 AM and noon. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Nuevo Vallarta property include Nayar Vidanta Golf and Mayan Palace Nuevo Vallarta Golf Course.

What's nearby

  • Nuevo Vallarta Beach - 2 min drive - 1.6 km
  • Playa Bucerías - 6 min drive - 3.5 km
  • Vallarta Adventures - 7 min drive - 6.5 km
  • Nayar Vidanta Golf - 8 min drive - 7.3 km
  • Mayan Palace Nuevo Vallarta Golf Course - 8 min drive - 7.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 23 min drive

Restaurants

  • ‪Don Rafael - ‬5 min walk
  • ‪La Botana - ‬6 min walk
  • ‪Riu Palace Piano Bar - ‬12 min walk
  • ‪Kulinarium - ‬7 min walk
  • ‪Mozza Mare - ‬3 min drive

About this property

Hotel Riu Jalisco - All Inclusive

Family-friendly property on the beach, with 2 outdoor pools
Hotel Riu Jalisco - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Jalisco - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a nightclub, and spa services are also featured at the family-friendly Hotel Riu Jalisco - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Nuevo Vallarta property.

  • 700 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Jalisco - All Inclusive offers 700 accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Asian Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to noon
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Riu Jalisco - All Inclusive?

Hotel Riu Jalisco - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Jalisco - All Inclusive?

Yep, Hotel Riu Jalisco - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Jalisco - All Inclusive?

Yep, Hotel Riu Jalisco - All Inclusive is a short 19-minute walk from Nuevo Vallarta Beach. Fun beach activities include snorkelling, waterskiing and windsurfing.

Is there a spa on site at Hotel Riu Jalisco - All Inclusive?

Yep, Asian Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Hotel Riu Jalisco - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Jalisco - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Jalisco - All Inclusive?

Hotel Riu Jalisco - All Inclusive features 2 outdoor pools, a full-service spa and a nightclub.

Is Hotel Riu Jalisco - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hotel Riu Jalisco - All Inclusive is a hit with families.

Does Hotel Riu Jalisco - All Inclusive serve breakfast?

Yep, free buffet brekkie is available daily between 7 AM and noon.

Is there a free airport shuttle available at Hotel Riu Jalisco - All Inclusive?

No, Hotel Riu Jalisco - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Jalisco - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Jalisco - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Jalisco - All Inclusive?

No, pets are not allowed.

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 611 out of 1453 reviews
Rating 8 - Good. 416 out of 1453 reviews
Rating 6 - Okay. 225 out of 1453 reviews
Rating 4 - Poor. 102 out of 1453 reviews
Rating 2 - Terrible. 99 out of 1453 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good buffet. A la cart restaurants easy to get in to- no reservations needed but food not great.
Stayed 7 nights in Mar 2025

10/10 Excellent

Maria Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
La verdad excelente servicio, el
Stayed 4 nights in Mar 2025

8/10 Good

Daren Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great time. A lot of cigarette butts on the beach, but overall a great experience that we will return to.
Stayed 5 nights in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Amenities
Melanie and Alex were great entertainment specialists. Definitely will be back.
Stayed 5 nights in Mar 2025

8/10 Good

Amy

Stayed 4 nights in Mar 2025

8/10 Good

Taryna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very nice for the price. All buffets, except one restaurant. Main buffet was wonderful! Pool area and beach were very nice and well maintained! People were always cleaning (in a good way!). Lots of activities & the parties/shows were great! Only downside is rooms need updated.
Stayed 4 nights in Mar 2025

10/10 Excellent

Briar

Stayed 5 nights in Mar 2025

10/10 Excellent

Trenity

Travelled with family
Stayed 7 nights in Mar 2025

10/10 Excellent

Marshall Kenneth

Stayed 6 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

6/10 Okay

Lori

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
There is no teen club for kids ages 12-17, so our kids got bored very quickly. The rooms were nice, but very damp humid. We had several issues with our room when we got there, but they were fixed extremely quickly! Overall, we had a nice stay, but unfortunately won’t be returning to this resort.
Stayed 7 nights in Mar 2025

10/10 Excellent

David Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic entertainment day at night great food choices. Everything very accessible and clean. Thank you very much for making our spring break amazing
Stayed 8 nights in Mar 2025

10/10 Excellent

Sarai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente, el resort, la comida, la atención al cliente, los shows de entretenimiento excepto los cuartos, nosotros rentamos un cuarto con dos camas y las camas estaban pegadas fue muy incómodo dormir así y para bañarse no hay mucha privacidad si vas en compañía de familia.
Stayed 7 nights in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !
Stayed 3 nights in Mar 2025

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so polite and helpful especially if tipped. Felt very safe. If we had an issue with the room we got on the app and requested what we needed and it was fixed or got supplies right away. The whole resort was constantly being cleaned. From aug-dec they are doing a major remodel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Krista-Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed this trip! The food was great and the staff were so friendly and helpful
Stayed 7 nights in Mar 2025

10/10 Excellent

Anna Michele Villena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for a last minute trip with good food options and great staff!
Stayed 4 nights in Mar 2025

4/10 Poor

Kathleen, Surprise

The food is mostly buffet style. Italian restaurant sounded really awesome. The wait was extensive, and the food not good.. Sadly this was the restaurant that we went and hung outside for 30 mins. Before we could go in
Stayed 4 nights in Mar 2025

8/10 Good

COLIN, Calgary

Liked: Property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

harbinder singh

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Bathroom need reno, doors, fans and need bigger pool
Stayed 5 nights in Mar 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Laura Anne, Des Moines

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved not having to play the dinner reservation game. First come, first served. A little well loved property but very well maintained and the staff are awesome. They will be doing a reno this fall.
Stayed 5 nights in Mar 2025

10/10 Excellent

Braiden

Stayed 5 nights in Mar 2025

6/10 Okay

ruby m, Parral

The hotel is old and needs repairs
Stayed 3 nights in Mar 2025

10/10 Excellent

Donisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not one single complaint do I have.
Stayed 4 nights in Mar 2025