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Suites Plaza del Rio - Family Hotel Malecon Centro

2.5 star property

Photo gallery for Suites Plaza del Rio - Family Hotel Malecon Centro

2 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
In-room safe, iron/ironing board, bed sheets
Balcony view
Terrace/patio
Master Suite 2 recámaras con cocineta

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Bar
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
Calle Hidalgo No.116, Zona Centro, Puerto Vallarta, JAL, 48300
  • Place, Church of Our Lady of Guadalupe
    ‪3 min walk‬
  • Place, Malecon
    ‪9 min walk‬
  • Place, Playa de los Muertos
    ‪9 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite con cocineta

In-room safe, iron/ironing board, bed sheets

Junior Suite con cocineta

7.8 out of 10
Good
(9 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite 2 recámaras con cocineta

In-room safe, iron/ironing board, bed sheets

Master Suite 2 recámaras con cocineta

8.6 out of 10
Excellent
(4 reviews)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite con cocineta y balcón

In-room safe, iron/ironing board, bed sheets

Junior Suite con cocineta y balcón

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite 2 recamaras con cocineta y Balcón

In-room safe, iron/ironing board, bed sheets

Master Suite 2 recamaras con cocineta y Balcón

8.4 out of 10
Very good
(9 reviews)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

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About the area

Puerto Vallarta

Suites Plaza del Rio - Family Hotel Malecon Centro puts you in the heart of Puerto Vallarta, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Bay of Banderas and Playa de los Muertos. Highlights at this hotel include 2 outdoor swimming pools, and in-room kitchens and LED TVs. .Enjoy the kids' swimming pool and pool loungers. Other amenities include coffee/tea in a common area and laundry facilities. .Attractions within a 10-minute drive of this Downtown Puerto Vallarta hotel include Malecon and Cruise Ship Terminal.

What's nearby

  • Cuale Island - 1 min walk - 0.1 km
  • Olas Altas Beach - 2 min walk - 0.2 km
  • Church of Our Lady of Guadalupe - 3 min walk - 0.3 km
  • Malecon - 9 min walk - 0.8 km
  • Playa de los Muertos - 9 min walk - 0.8 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 27 min drive

Restaurants

  • ‪Lix Xocodiva - ‬3 min walk
  • ‪Devil's Bar - ‬2 min walk
  • ‪Day Off - ‬2 min walk
  • ‪The River Cafe - ‬3 min walk
  • ‪Xolo - ‬3 min walk

About this property

Suites Plaza del Rio - Family Hotel Malecon Centro

Suites Plaza del Rio - Family Hotel Malecon Centro offers its guests 2 outdoor swimming pools and a children's pool. A rooftop terrace, a library, and tour/ticket assistance are also featured at Suites Plaza del Rio - Family Hotel Malecon Centro.

This Puerto Vallarta hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 5 levels
  • Built in 1985
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • No smoking on site
Suites Plaza del Rio - Family Hotel Malecon Centro offers 24 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

Bathrooms include a shower and complimentary toiletries. 32-inch LED televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Library

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • On the bay
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suites Plaza del Rio - Family Hotel Malecon Centro

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 59 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Suites Plaza Río
Suites Plaza Río Hotel
Suites Plaza Río Hotel Puerto Vallarta
Suites Plaza Río Puerto Vallarta
Suites Plaza Río Resort Puerto Vallarta
Suites Plaza Río Resort
Suites Plaza Río Puerto Valla
Suites Plaza del Río
Suites Plaza del Rio Family Hotel Malecon Centro
Suites Plaza del Rio - Family Hotel Malecon Centro Hotel

Frequently asked questions

What is the cancellation policy at Suites Plaza del Rio - Family Hotel Malecon Centro?

Suites Plaza del Rio - Family Hotel Malecon Centro offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Suites Plaza del Rio - Family Hotel Malecon Centro?

Yep, Suites Plaza del Rio - Family Hotel Malecon Centro is a short 9-minute walk from Playa de los Muertos. Fun beach activities include scuba diving, kayaking and sailing.

Does Suites Plaza del Rio - Family Hotel Malecon Centro have a pool?

Suites Plaza del Rio - Family Hotel Malecon Centro has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 9:00 PM.

Is there a free airport shuttle available at Suites Plaza del Rio - Family Hotel Malecon Centro?

No, Suites Plaza del Rio - Family Hotel Malecon Centro does not offer an airport shuttle service.

What time are check-in & check-out at Suites Plaza del Rio - Family Hotel Malecon Centro?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Suites Plaza del Rio - Family Hotel Malecon Centro?

No, pets and service animals are not allowed.

Suites Plaza del Rio - Family Hotel Malecon Centro Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 132 out of 320 reviews
Rating 8 - Good. 104 out of 320 reviews
Rating 6 - Okay. 42 out of 320 reviews
Rating 4 - Poor. 22 out of 320 reviews
Rating 2 - Terrible. 20 out of 320 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2025

8/10 Good

Randall Allison

Liked: Cleanliness, amenities, property conditions & facilities
Location eas excellent, room was clean and functional. Enjoyed our stay, would return again
Stayed 10 nights in Nov 2025

10/10 Excellent

Christina

Stayed 4 nights in Nov 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and everything was in order. Love the location of this hotel and the staff are so friendly and helpful. Great roof top for sun tanning.
Stayed 7 nights in Nov 2025

6/10 Okay

Linda

Disliked: Cleanliness
Room needed an update. Old cabinets in the kitchen, pots and pans were scratched teflon bathroom vanity and tile were old and not clean. Space was nice, air conditioning worked well. Wifi only worked in kitchen area. Good location. Friendly staff. Would stay again if I could get a renovated room.
Stayed 8 nights in Nov 2025

6/10 Okay

Rohan Kumar Reddy

Liked: Staff & service
No breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location and roof top pool.
Stayed 4 nights in Nov 2025

10/10 Excellent

miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes but not balcony
Stayed 7 nights in Oct 2025

10/10 Excellent

Helene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean. The staff is very friendly and helpful.
Stayed 14 nights in Oct 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Esta muy bien ubicado y las suites son grandes. Solo las albercas no son albercas, son más bien como pequeños jacuzzis
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Horrible, uncomfortable beds and pillows. Living area and kitchen were so hot you couldn’t sit in there.
Stayed 4 nights in Sep 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

6/10 Okay

larry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Fleming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As advertised
Stayed 7 nights in Jun 2025

8/10 Good

ISRAEL, AUCKLAND

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/C
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 3 nights in Jun 2025

2/10 Terrible

Rebeca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service

Very poor customer service and no effort to help. The air conditioner of one of the bedrooms didn’t work.
Stayed 3 nights in Jul 2025

8/10 Good

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a pool, but I was disappointed that it closed early so I didn’t get a chance to enjoy it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location beautiful suites
Stayed 9 nights in Jun 2025

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Is closed to the beach and stores
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location friendly staff
Stayed 9 nights in Jun 2025

8/10 Good

deborah marie

Stayed 7 nights in Apr 2025

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel
Stayed 12 nights in May 2025

6/10 Okay

Natasha Lynne

Travelled with partner
Liked: Cleanliness, amenities
Loved the location. Pool is not heated and small(just for sitting in). But the roof top area has a great view of the river and the bay. Room was excellent value with the kitchen having everything you need to make a meal and the staff were friendly but unfortunately the beds were terribly uncomfortable. I would not stay there again because we couldn’t get a good nights sleep on the bed. That being said if you can get past the bed this hotel was lovely!
The view from our balcony
Rooftop
Stayed 6 nights in Mar 2025

10/10 Excellent

Francisco

Stayed 2 nights in May 2025