6/10 Okay
Michael, Oakville
Travelled with partner
8 Nov 2025
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This “Luxury LGBT Hotel” is in a great location in one of PV’s “gaybourhoods”; but its flaws mean it is definitely not in the luxury category. The building’s concrete floors and walls make for a clean aesthetic, but terrible acoustics — closing a room door sends loud echoes up and down the hall, a conversation in one room can be heard in the room beside it, and any party/music elsewhere in the hotel continues into your room whether you want it to or not.
When we arrived a second much-needed elevator was being installed; but that didn’t excuse the construction noises that on occasion started at 8:20am and went until 9pm, nor the lack of communication from management upon our complaint.
The staff are all friendly and want to help; however, having said that, better training and/or communication is needed — we were told 4 different start times for the Drag Brunch by as many staff members.
We were surprised that there isn’t a gym in the hotel, nor any arrangement with one off-site. The room toiletries are fantastic, but bathrobes would be a good touch, along with drapes that close completely.
In-house promotions vary depending on the season and location within the hotel — our stay crossed from low to high season, so one day we had all-day Happy Hour at the pool bars vs. The next when it was only 4-7pm and only at the rooftop pool bar not at the 2nd flr. pool bar.
There is construction going on 2 doors beside the building as they start at 7 am. It will go on for a few years.
Michael
Stayed 9 nights in Oct 2025
