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Le Cameleon Puerto Viejo

4.0 star property
Family fun on the beach, with 3 outdoor pools, near Playa Cocles

Photo gallery for Le Cameleon Puerto Viejo

3 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Property video
3 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Lobby sitting area
Villa Frida Offsite (1 km from hotel)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$283
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
Playa Cocles, Puerto Viejo, Cahuita, Limón, 70403
  • Place, Playa Cocles
    ‪2 min walk‬
  • Place, Foundation Jaguar Rescue Center
    ‪8 min walk‬
  • Place, Punta Uva Beach
    ‪5 min drive‬
  • Airport, Limón Intl. Airport (LIO)
    ‪94 min drive‬

Room options

View all photos for Suite, Oceanfront

Suite, Oceanfront

Suite, Oceanfront

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
  • Garden view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Ocean Front

Premium Suite Ocean Front | Living area

Premium Suite Ocean Front

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Smart TV
2 bedrooms
Premium bedding
Fan
  • Ocean view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
  • Garden view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Suite, Beachfront

Romantic Suite, Beachfront

Romantic Suite, Beachfront

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Smart TV
  • Sea view
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Private Pool

Junior Suite with Private Pool

Junior Suite with Private Pool

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa Cerise Offsite (1 km from hotel)

Villa Cerise Offsite (1 km from hotel) | Living area

Villa Cerise Offsite (1 km from hotel)

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
5 bedrooms
Blackout curtains
Private bathroom
Hairdryer
  • Garden view
  • 200 sq m
  • 5 bedrooms
  • Sleeps 11
  • 4 Double Beds, 1 Single Bed and 1 Single Bunk Bed

View all photos for Villa Paparazzi Offsite (1 km from hotel)

Villa Paparazzi Offsite (1 km from hotel)

Villa Paparazzi Offsite (1 km from hotel)

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
5 bedrooms
Blackout curtains
Private bathroom
Hairdryer
  • Garden view
  • 200 sq m
  • 5 bedrooms
  • Sleeps 16
  • 1 King Bed, 6 Queen Beds and 2 Double Beds

View all photos for Villa Frida Offsite (1 km from hotel)

Villa Frida Offsite (1 km from hotel)

Villa Frida Offsite (1 km from hotel)

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
5 bedrooms
Blackout curtains
Private bathroom
Hairdryer
  • Garden view
  • 200 sq m
  • 5 bedrooms
  • Sleeps 16
  • 1 King Bed, 6 Queen Beds and 2 Double Beds

View all photos for Deluxe Room King Bed

Deluxe Room King Bed

Deluxe Room King Bed

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Smart TV
Ceiling fan
Premium bedding
Separate bedroom
Blackout curtains
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Queen Bed and 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room 2 Double Beds

Deluxe Room 2 Double Beds

Deluxe Room 2 Double Beds

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Rainfall showerhead
  • Garden view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Puerto Viejo de Talamanca

A family-friendly stay in Cahuita awaits you at Le Cameleon Puerto Viejo. You'll be 0.1 km (0.1 mi) from Playa Cocles and 3.3 km (2.1 mi) from Punta Uva Beach. Highlights at this beachfront hotel include 3 outdoor swimming pools, a restaurant and free self-parking. .A pampering day can include deep-tissue massages and Thai massages along with detox wraps, body wraps and aromatherapy. The restaurant, Gigi Beach, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Gigi Beach is the hotel's own cocktail bar. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of an airport shuttle. .Places within a 30-minute drive of this 4-property class Cahuita hotel include Black Beach and Cahuita National Park.

What's nearby

  • Playa Cocles - 2 min walk - 0.2 km
  • Foundation Jaguar Rescue Center - 8 min walk - 0.7 km
  • Punta Uva Beach - 5 min drive - 3.6 km
  • Black Beach - 8 min drive - 5.0 km
  • Cahuita National Park - 29 min drive - 19.3 km

Getting around

  • Limón Intl. Airport (LIO) - 72 min drive

Restaurants

  • ‪Salsa Brava - ‬4 min drive
  • ‪La Nena - ‬3 min walk
  • ‪Panadería Francés - ‬1 min walk
  • ‪Noa Beach Club - ‬1 min walk
  • ‪Restaurante El Sol del Caribe - ‬18 min walk

About this property

Le Cameleon Puerto Viejo

Family fun on the beach, with 3 outdoor pools, near Playa Cocles
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and free beach club on site. Bring your whole family to Le Cameleon Puerto Viejo for summer fun including 3 outdoor swimming pools and a playground.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Free self parking is available.

This 4-star Cahuita hotel is smoke free.

  • 58 guestrooms or units
  • 2 levels
  • 5 buildings
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Le Cameleon Puerto Viejo offers 58 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 1:30 PM at scheduled times
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gigi Beach
  • Gigi Beach

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Ecotours
  • Free beach club
  • Hiking/biking trails
  • Library
  • Playground
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Thai massages
  • Treatment room

Accessibility

  • No lift

More

  • 2 floors
  • 5 buildings
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CRC 46000
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: CRC 46000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Villa accommodation is located 0.6 miles (1 kilometre) from the main building.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 45000 per person (one-way)
  • Airport shuttle fee per child: CRC 22500 (one-way), (up to 6 years old)
  • Early check-in fee: CRC 46000 (subject to availability)
  • Late check-out fee: CRC 46000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cameleon Hotel
Cameleon Hotel Puerto Viejo
Cameleon Puerto Viejo
Le Cameleon Boutique Hotel Costa Rica/Cocles
Cameleon Puerto Viejo Hotel Puerto Viejo de Talamanca
Cameleon Puerto Viejo Puerto Viejo de Talamanca
Hotel Le Cameleon Puerto Viejo Puerto Viejo de Talamanca
Puerto Viejo de Talamanca Le Cameleon Puerto Viejo Hotel
Le Cameleon Puerto Viejo Puerto Viejo de Talamanca
Cameleon Puerto Viejo Hotel
Cameleon Puerto Viejo
Hotel Le Cameleon Puerto Viejo
Le Cameleon Puerto Viejo Hotel
Le Cameleon Puerto Viejo Cahuita
Le Cameleon Puerto Viejo Hotel Cahuita

Frequently asked questions

What is the cancellation policy at Le Cameleon Puerto Viejo?

Le Cameleon Puerto Viejo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Le Cameleon Puerto Viejo?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Le Cameleon Puerto Viejo on 15 Mar 2026 start from NZ$282.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Le Cameleon Puerto Viejo?

Yep, Le Cameleon Puerto Viejo has a free self car park.

Are there any beaches close to Le Cameleon Puerto Viejo?

The closest beach to Le Cameleon Puerto Viejo is Punta Uva Beach (3.6 km).

Is there a spa on site at Le Cameleon Puerto Viejo?

There's no onsite spa, but this property does offer services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Le Cameleon Puerto Viejo have a pool?

Le Cameleon Puerto Viejo has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 9:00 PM.

What makes Le Cameleon Puerto Viejo a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Le Cameleon Puerto Viejo.

Is Le Cameleon Puerto Viejo family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as highchairs and childcare services in the guestrooms, it's no surprise that Le Cameleon Puerto Viejo is a hit with families.

Is there a free airport shuttle available at Le Cameleon Puerto Viejo?

No, but there's an airport shuttle that runs from 6:00 AM - 1:30 PM at scheduled times for a fee.

Is there a bar or restaurant at Le Cameleon Puerto Viejo?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Le Cameleon Puerto Viejo?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Le Cameleon Puerto Viejo?

No, pets are not allowed.

Le Cameleon Puerto Viejo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 822 reviews
Rating 8 - Good. 225 out of 822 reviews
Rating 6 - Okay. 69 out of 822 reviews
Rating 4 - Poor. 24 out of 822 reviews
Rating 2 - Terrible. 17 out of 822 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Heidi M.

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff very welcoming. Comfortable / AC :-) Rooms clean and well maintained. A bit worn down - All the dampness takes a toll.
Stayed 2 nights in Nov 2025

4/10 Poor

Jerry De Jesus Rojas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff no that great experience
Stayed 2 nights in Oct 2025

10/10 Excellent

michelle

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tropical location
Stayed 3 nights in Nov 2025

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely accommodating and friendly! Rodrigo did an immaculate job cleaning our room, and always attended to our needs. The hostess at the restaurant (Gigis) was very pleasant, as well as all the waitstaff. Meals, including our breakfast which was included daily, were wonderful.
Stayed 8 nights in Oct 2025

4/10 Poor

José Gregorio

Travelled with family
Disliked: Staff & service, property conditions & facilities
The parking does not feel safe since it is on the street. The property is poorly maintained and needs upgrading. The restaurant staff is not very good and expensive. The only good thing about this hotel is its beachfront access.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it and would return!
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermosa experiencia

El mantenimiento del hotel en las habitaciones debe mejorar. La cantidad de toallas que dejan en la habitación es limitada.
Stayed 4 nights in Oct 2025

10/10 Excellent

Marisela Argueta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always super helpful and pleasant. Our cleaning staff was a dream, they always left the rooms, spotless, and ready for us to enjoy our night's sleep! Over all the breakfast, the food, the rooms, and the location was great experience.
Stayed 7 nights in Sep 2025

2/10 Terrible

Andre

Travelled with family
Disliked: Room comfort
Stay was OK. The accommodations had problems and I would not recommend this property at all because we were lied to air conditioner was broke in one room for two days air-conditioning leaking in my room for a day before they fixed it. They did move us around and accommodate us, but that's not why we were there to move around. These rooms should not have problems, especially at the rate they rented it.
No one showed up to fix had to complain next morning was very Dangerous to go use the restroom
Stayed 6 nights in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, all was well.
Stayed 7 nights in Sep 2025

10/10 Excellent

Yulian Ilkov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff nice people and very nice atmosphere
Stayed 5 nights in Sep 2025

10/10 Excellent

Robert

Stayed 3 nights in Sep 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service

Potential for 4-Star But Not Yet

Stayed 7 nights in Aug 2025

10/10 Excellent

Ayuj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, sad to feel but look forward to coming back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel and has direct access to the beach. Several pools and nice bar/restaurant overlooking the ocean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Aug 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Maud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, staff so nice and helpful, great location!
Stayed 1 night in Jul 2025

10/10 Excellent

Laquentin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time!! The property is well maintained...the staff were very friendly and helpful with suggestions for local dining options outside of the hotel.. but the hotel had one of the best burgers I've ever tasted!! My wife and I enjoyed it so much....we are planning our return!
Free breakfast
Stayed 3 nights in Jun 2025

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities
During my recent stay at this hotel to celebrate our anniversary, someone broke into our room while we were sleeping resulting in the theft of my wife’s wedding ring. While the hotel offered a refund for our stay, their handling of the incident was deeply disappointing. My main concerns are as follows: 1. Security Failure:
The hotel’s own logs confirmed unauthorized entry into our room using a cloned keycard. This is a clear failure of the hotel’s keycard security system, which guests rely on for safety. 2. Inadequate Investigation: The hotel’s report deflected responsibility claiming that the loss happened off property just because our electronics weren’t 3. Selective Theft:
 The argument that only a ring was stolen (and not other items) does not excuse the hotel’s responsibility. Thieves often target small, high-value objects, and the hotel’s security should protect against all thefts. 4. Lack of Transparency and Cooperation:
 Despite promises of reimbursement for both the stay and the stolen ring, the hotel has not provided a formal written report or clear timeline for payment. I have requested full documentation, including security footage and keycard logs, but have not received a satisfactory response. As a result, I am forced to file a report with
Stayed 2 nights in Jun 2025

8/10 Good

Pablo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La vegetación en la propiedad es espectacular, es como estar en el medio de la selva pero con las comodidades que se esperan de un buen hotel. Los cuartos son cómodos y super limpios, todo de color blanco. La ubicación es muy buena para explorar las playas cercanas como Punta Uva, Playa Chiquita y otras. Además el hotel tiene un beach club con restaurante, bar y una piscina adicional. El único punto no muy favorable fue que el jacuzzi al lado de la piscina estaba frio. Espero lo puedan arreglar pronto ya que todo lo demás fue excelente.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gabreila

Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay
Stayed 4 nights in May 2025

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENT PLACE TO STAY IN PUERTO VIEJO. FRIENDLY STAFF
Stayed 4 nights in Apr 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025