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3.9 out of 5

"There weren't many power sockets being an old building and there is no light switch near the bed. " More

By a verified traveller on Mon 16 Sep 2019

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Hotel Description

The Lodges Queenstown puts you in the heart of Queenstown, steps from Lake Wakatipu and within a 15-minute stroll of Skyline Gondola. Highlights at this property include in-room free WiFi, patios, and LCD TVs.

Each apartment is individually decorated and features a dining area, a sitting area, and satellite TV. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. A DVD player, an iron/ironing board, and a desk are also available.

This business-friendly apartment building offers free WiFi in public areas, dry cleaning/laundry services, and tour/ticket assistance. Additionally, you'll find laundry facilities and ski storage. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 4-star Queenstown property include Queenstown Gardens and Shotover Jet.

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$208* Per night/room 20 Mar. - 21 Mar.

1 Bedroom Suite Lakeview

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Three Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Penthouse 3 Bedroom Lakeview

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

3 Bedroom Executive Suite Lakeview

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

The Lodges Queenstown ratings based on 37 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Lodges Queenstown

Everyone (16) Couples (5) Family (14)
4 out of 5
There weren't many power sockets being an old building and there is no light switch near the bed.

Posted by on 16 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Lakefront Hotel Team.

Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address.

2 out of 5
The kitchen cupboard door & draw handles were filthy and sticky, the bathroom door had grubby hand marks on it. Cleaning was only superficial. The towels were thin and small, and the shower fitting spun around when you tried to adjust the temperature. It was also very noisy with street & road noise. Not good enough for the price of the stay.

Posted by on 5 Sep. 2019

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Comment from Hotel Management

7 Oct. 2019 by Nikhil Behal

Thank you for your comments about the standard of housekeeping. This is of major concern to me. You can see by our other reviews that we take great pride in our housekeeping standards – we invest a lot of time in training and hiring to ensure we have the most capable team. I have addressed your concerns with our Executive House Keeper and will follow up personally to understand what we can do better as a property. It is disappointing to hear that our service did not work, as it should have. I would love to welcome you back to our property so that we can give you a better service and experience which we offer to our guest. Thanks

3 out of 5

Posted by on 29 Aug. 2019

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Comment from Hotel Management

30 Aug. 2019 by Michael

Hi, Thanks for taking the time to leave us a review. Regards

5 out of 5

Posted by on 27 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by Nick

Thank you for taking the time to review the Queenstown Lakefront Hotel. We are pleased to see that you enjoyed the facilities offered. Thanks

5 out of 5
A beautiful apartment - great to sit and watch the lake and easy walk to town. We loved our stay

Posted by , from oz on 26 Jul. 2019

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Comment from Hotel Management

28 Jul. 2019 by Katrina

Good Afternoon, Thank you so much for your great review. We're delighted to hear that you enjoyed your stay with us, particularly the spectacular views that we offer. We hope to see you again in the near future. Kind regards, Katrina. Queenstown Lakefront Hotel

3 out of 5
We found the location very good, handy and quick walk to town. The apartment was tired and in need of attention for rate paid. Could/should have been cleaner!

Posted by on 22 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Nick

Thank you so much for your feedback, I am glad you enjoyed your stay and I do apologize for the cleaning and we are in the process of updating the rooms. I wish to see you back once again at our property and will give you the best service at your expectation.

4 out of 5
Great location to Queenstown. great view over lake. Lots of room in apartment

Posted by on 7 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Mangal Behal

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future! We hope you will come back and visit us soon!

5 out of 5
Just suited our needs nicely for a girls weekend that we had in Queenstown

Posted by on 4 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Mangal Behal

Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future! We hope you will come back and visit us soon! Warm regards,

2 out of 5
The accommodation was nothing like the photos, to call it a hotel is also quite devious as we never saw anything like a hotel on the premises.

Posted by on 16 Jun. 2019

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Comment from Hotel Management

11 Jul. 2019 by Katrina

Good Afternoon, Thank you for leaving us a review. We are sorry to hear that your room was not as you expected. At Queenstown Lakefront Hotel our guests may choose from standard rooms, suites, penthouses and 2 or 3 bedroom apartments. Therefore our listing shows photos for all of these room types. However, when you select a make a selection for a room type on Expedia it then displays photos for the specific room type that you are reserving. We hope this clarifies things for you. Kind regards, Queenstown Lakefront Hotel

3 out of 5
Views were great Small maintenance jobs needed eg taps heater step into bath for shower high

Posted by on 9 Jun. 2019

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Comment from Hotel Management

11 Jul. 2019 by Katrina

Good Afternoon, Thank you for your review. We are glad to hear that you enjoyed the views during your stay. Thank you for bringing these issues to our attention. We have since seen to these issues and will look into your suggestion regarding a step for the bath. We are glad that you were satisfied with everything else during your stay. We hope to see you again in the future. Kind regards, Queenstown Lakefront Hotel

About the The Lodges Queenstown

Location 18 Lake Esplanade, Queenstown, 9300

Property Features

The Lodges Queenstown offers its guests tour/ticket assistance, ski storage, and laundry facilities. WiFi is free in public spaces. The business-friendly The Lodges Queenstown also features dry cleaning/laundry services and an elevator. Self parking is free. Smoking is allowed in designated areas at this 4-star Queenstown apartment.

  • 45 guestrooms or units
  • 3 levels
  • 3 buildings
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Lodges Queenstown offers 45 accommodations with DVD players and irons/ironing boards. Rooms open to patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. This Queenstown apartment provides complimentary wireless Internet access. 32-cm LCD televisions come with premium satellite channels and pay movies. Housekeeping is offered daily and hair dryers can be requested.

  • Private patio
  • Dining room
  • Sitting area
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 8:00 PM.

The front desk at this property is open daily from 8 AM - 8:00 PM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Onsite parties or group events are strictly prohibited.

  • Events/parties not allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lodges Suites Apartments Queenstown
  • Lodges Suites Apartments
  • Suites Queenstown
  • Aparthotel Queenstown Lakefront Hotel Queenstown
  • Queenstown Queenstown Lakefront Hotel Aparthotel
  • Aparthotel Queenstown Lakefront Hotel
  • Queenstown Lakefront Hotel Queenstown
  • Queenstown Lakefront
  • The Lodges Suites Apartments
  • Lakefront Hotel
  • Lakefront
  • Queenstown Lakefront
  • The Lodges
  • Lodges Queenstown
  • Queenstown Lakefront Hotel
  • The Lodges Suites Apartments
  • The Lodges Queenstown Apartment
  • The Lodges Queenstown Queenstown
  • The Lodges Queenstown Apartment Queenstown

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

url importing https://www.wotif.co.nz/Queenstown-Hotels-The-Lodges-Queenstown.h8713860-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.