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4.3 out of 5

"Comfortable room and pleasant and helpful staff. Food scraps down between sofa cushions and drunken noisy idiots returning late were the only negative ... " More

By a verified traveller on Mon 29 Apr 2019

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Hotel Description

At Shotover Lodge you'll be within steps of Crown Range and Onsen Hot Pools. Highlights at this hotel include free self parking, and in-room kitchenettes and free WiFi.

You can enjoy balconies, LCD TVs, and coffee/tea makers, featured in all 90 rooms. Kitchenettes come with refrigerators and microwaves, making in-room dining convenient. Free local calls and free toiletries are also available.

This smoke-free hotel offers a garden, barbecue grills, and a picnic area. Other amenities include laundry facilities and ski storage.

Within a 15-minute drive of this 3-star Arthur's Point hotel, attractions include Coronet Peak Ski Area and Skyline Gondola.

Studio (King/Twin)

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$87* Per night/room 21 Apr. - 22 Apr.

Shotover Lodge ratings based on 87 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shotover Lodge

Everyone (46) Couples (25) Family (16)
4 out of 5

Posted by on 15 May 2019

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Comment from Hotel Management

20 May 2019 by Sanyok

Dear Guest, Thank You for taking your time to review us. We look forward to your next visit! Best Regards,

4 out of 5
Comfortable room and pleasant and helpful staff. Food scraps down between sofa cushions and drunken noisy idiots returning late were the only negative factors.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

20 May 2019 by Sanyok

Dear Guest, I'm glad to hear that you enjoyed your stay with us! My sincere apologies about the sofa that you've mentioned, I have followed up with my housekeeping team and we will make sure it does not happen again. Hope you had a great time in Queenstown! We would love to have you stay with us again. Best Regards,

3 out of 5
Looked tired & need of a refurb. Bathroom had been updated but the rest was tired, grubby, used. The furnishings were cheap. The room is a great size & has lots of potential. Shame, as i wouldn't stay again.

Posted by on 2 Mar. 2019

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Comment from Hotel Management

7 Mar. 2019 by Sanyok

Dear Guest, Thank you for your response and I appreciate your comments that we will review. Regards,

4 out of 5

Posted by on 1 Mar. 2019

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Comment from Hotel Management

12 Apr. 2019 by Sanyok

Dear Guest, Thank You for your feed back.

5 out of 5
The room was big and clean. Our favourite part though was the huge communal kitchen and dining room. It really made it easy to meet people and to cook good food

Posted by on 8 Feb. 2019

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Comment from Hotel Management

14 Feb. 2019 by Kelly

Dear Guest, Thank you for your feedback! We would love to have you stay with us again! Regards,

5 out of 5
Considerate check-in when I had a hiccup getting there, lovely warm heater, comfy bed and clean facilities! Could do with some more parking, but other than that, lovely!

Posted by , from Tasmania AU on 17 Sep. 2018

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Comment from Hotel Management

26 Sep. 2018 by Sanyok

Kia Ora Josh, Glad to hear that you enjoyed your stay with us. Yes there are limited parking spaces at the Front but our main parking lot is located around the back of the building. We look forward to welcoming you to Shotover Lodge again! Nga Mihi

3 out of 5
Shotover Lodge was exactly what I needed, nothing more and nothing less, however I realised the day I checked out (I only stayed one night) that I'd been seriously bitten by what a GP at home diagnosed as Bed Bugs??? I actually did look at the bedding or lack thereof and wonder at how many times the cover had been cleaned etc, but probably should have looked closer. The bathroom was very clean, the room was a bit aged and scuffed up, which would have been fine, but I've been in an itchy, scarred hell since I left NZ which wasn't the nicest way to finish up!! I'm sure this isn't an issue across all rooms but I was unlucky, unfortunately.

Posted by on 6 Apr. 2018

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Comment from Hotel Management

12 Apr. 2018 by Jacob

Dear guest, we are very sorry to hear that. Can you please let us know what date and room number you stayed in here? Thanks a lot

5 out of 5

Excellent service

Jacob went above and beyond to return a piece luggage to Te Anau that we left behind!!

Posted by on 14 Mar. 2018

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Comment from Hotel Management

14 Mar. 2018 by Jacob

Thank you!

5 out of 5

Near yet at a fair distance from the hustle bustle

Even though we reached quite late, the staff at the reception was very courteous and helpful. A very comfortable stay with good eating joints next door. Beautiful surroundings

Posted by , from India on 31 Jan. 2018

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Comment from Hotel Management

12 Mar. 2018 by Jacob

Dear guest, thank you very much for your lovely review.

4 out of 5
Friendly staff, clean room, good condition kitchen

Posted by on 19 Jan. 2018

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Comment from Hotel Management

12 Mar. 2018 by Jacob

Thank you

Property Features

As a guest of Shotover Lodge, you'll find tour/ticket assistance, barbecue grills, and ski storage. Shotover Lodge also features a garden, a picnic area, and laundry facilities. The front desk is open around the clock. Free self parking is available. This 3-star Arthur's Point hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 3 levels
  • Built in 2008
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Christchurch International Airport (CHC) (479.1 km / 297.7 mi)
  • Parking: Free self parking

Room Amenities

Shotover Lodge offers 90 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers. This Arthur's Point hotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony
  • LCD television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 7:00 AM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 7:00 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 10 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

  • No rollaway/extra beds available
  • No lifts
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shotover Lodge Hotel
  • Shotover Lodge
  • Shotover Lodge Arthur's Point
  • Shotover Lodge Arthur's Point
  • Shotover Lodge Hotel Arthur's Point

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.