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Hotel Serenity

3.0 star property

Photo gallery for Hotel Serenity

Interior detail
Pool
Exterior
In-room safe, iron/ironing board, free WiFi
Free daily cooked-to-order breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
50 mts West Banco Nacional, Quepos, Puntarenas, 60601
  • Place, Marina Pez Vela
    ‪6 min walk‬
  • Place, Rancho Tipico don Juan
    ‪13 min walk‬
  • Place, Manuel Antonio Nature Park & Wildlife Refuge
    ‪4 min drive‬
  • Airport, Quepos (XQP)
    ‪11 min drive‬

Room options

About the area

Quepos

This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free parking nearby.

What's nearby

  • Marina Pez Vela - 6 min walk - 0.6 km
  • Rancho Tipico don Juan - 13 min walk - 1.1 km
  • Nahomi Park - 16 min walk - 1.4 km
  • Manuel Antonio Nature Park & Wildlife Refuge - 4 min drive - 1.8 km
  • Playa La Macha - 18 min drive - 3.2 km

Restaurants

  • ‪Soda Sánchez - ‬4 min walk
  • ‪Bonding Hotel, Restaurant & Coffee Roaster - ‬7 min walk
  • ‪El Gran Escape - ‬1 min walk
  • ‪Marisquería Sabromar - ‬4 min walk
  • ‪Soda Alba - ‬2 min walk

About this property

Hotel Serenity

Free breakfast is served daily. WiFi is free in public spaces.

This 3-star hotel is smoke free.

  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • No smoking on site
Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Bathrooms include a shower and hairdryers. An iron/ironing board and hairdryers can be requested. Rooms are accessible via exterior corridors. Housekeeping is provided on a daily basis.

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The price is NZ$559
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 10 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1991
  • Renovated entire property - October 2017
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 15-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Hotel Serenity Quepos
Hotel Sirena Quepos
Sirena Quepos
Serenity Quepos
Hotel Serenity Hotel
Hotel Serenity Quepos
Hotel Serenity Hotel Quepos

Frequently asked questions

Sure does, free cooked-to-order breakfast is served daily.

No, pets are not allowed.

Hotel Serenity Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 76 out of 288 reviews
Rating 8 - Good. 143 out of 288 reviews
Rating 6 - Okay. 50 out of 288 reviews
Rating 4 - Poor. 13 out of 288 reviews
Rating 2 - Terrible. 6 out of 288 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, walkable to everything. Safe, quiet
Stayed 1 night in May 2023

8/10 Good

Daniel, Newmarket

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close proximity to Quepos town. Property suited to budget conscious. Not the cleanest
Stayed 2 nights in Apr 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 1 night in Feb 2023

10/10 Excellent

Jaclyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and very hospitable staff. Would recommend. Bring your own toiletries.
Stayed 3 nights in Feb 2023

6/10 Okay

Gerald

Travelled with partner
Disliked: Amenities
Did not have shampoo available nor wash cloths.
Stayed 3 nights in Feb 2023

6/10 Okay

Sherry

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We never had hot water in the shower so we took freezing cold showers. The sink did have hot water. The cabinet under the sink fell on me, it was broken.
Stayed 5 nights in Jan 2023

6/10 Okay

Kostas

Travelled with family
Liked: Cleanliness

Average and bit disappointed stay

The good: Karen. Front desk person was amazing;helpful smart accommodating; just a wonderful person. Location: 15m from Manuel Antonio Natl Park and in center of all kinds of restaurants and stores. Also across the street from harbor. They have fruit (banana/apples) and coffee 24 hours so that was a welcome touch. Breakfast was ok but see below. The bad: Internet connection was abysmal; it came and went and at this stage you would expect better. Pool was very small in size and surrounding area was tight; made for tight quarters. Pillows / mattresses were very soft and bordering on uncomfortable. Parking is free but area was super tight; pretty awful setup and you can’t go in and out as gate is locked. Again parking was pretty awful. Hotel not walking distance to beach. Need to drive but not too bad 20-30 minute drive. Breakfast was ok but it was the same thing every day; after four days I did not even want to order it anymore.
Stayed 4 nights in Aug 2022

10/10 Excellent

Aleida

Stayed 2 nights in Jun 2022

8/10 Good

Jason

Stayed 5 nights in Apr 2022

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were always amazing. IT is the same breakfast everyday but so good! It is toast, eggs, and beans and rice. The hotel is quiet and in town so yo can walk to everything. Just such a cute hotel and great staff! Many good restaurants and you can walk 15 min. to an adorable rock lagoon to swim in. It is just past the marina down a dirt road to a little park, enter on the left. 15 minute drive to the sandy beach and it is gorgeous. Right before you get to Manual Antonio National Park. Get you tickets for this park at least a week ahead or you won't get in, get a guide.
Stayed 3 nights in Dec 2021

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night

Check in really quick - staff at front desk really nice and welcoming - room clean - good situation.
Stayed 1 night in Aug 2021

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gingo traveler...

The room was good and quiet. Didn't see other quests due to Covid 19 restrictions. Breakfast included was basic local (tico) food. Had a nice pool to relax. Good location in town of Quepos. Not all restaurants and businesses open. The owner and staff are very nice and helpful. Local bus service to Manuel Antonio beaches convenient.
Stayed 3 nights in Aug 2020

10/10 Excellent

Elina

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel :)

The hotel is perfectly located 5min walk from the bus stop and 2min walk from the waterfront. The staff is extremely kind and helpful. Breakfast is good an you have access to coffee, fruits and fresh drinking water 24/7. There’s also a little pool, looks fantastic!!! :) Rooms are super clean and beds are so comfy that you will never want to leave. We had a fantastic stay in Serenity Hotel
Stayed 2 nights in Mar 2020

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Good for overnight/short stay... Smallish rooms with good a/c, TV and small fridge...Staff was very good...Had some laundry done with a quick turnaround... Parking not an issue off-season since they have a small lot next door... Overall, good stay!
Stayed 1 night in Oct 2019

10/10 Excellent

ROSA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good ubicación. Very kindly !!!! Good breakfast. The room is all you need.
Stayed 2 nights in Aug 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice breakfast and the help was quite friendly. When we asked for directions for places to eat and shop, very helpful. We only have good things to say about Hotel Serenity. John and Pat Cox
Stayed 4 nights in Mar 2019

8/10 Good

Blue

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Felt like a quiet oasis in busy downtown. Toilet issues. The common area was wonderful. Much help on booking tours. Friendly staff.
Stayed 2 nights in Feb 2019