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Casa Santiago Hotel Boutique

3.5 star property

Photo gallery for Casa Santiago Hotel Boutique

Terrace/patio
Front of property
Snack bar
Reception
Standard Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is NZ$179
includes taxes & fees
8 Aug - 9 Aug

Explore the area

View map
Independencia #28, Col. Centro, Querétaro, QUE, 7600
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Zenea Garden
    ‪3 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪15 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪49 min drive‬

Room options

View all photos for Business Room

Business Room

Business Room

9.0 out of 10
Wonderful
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room

Luxury Room

10.0 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Querétaro

Casa Santiago Hotel Boutique puts you in the heart of Querétaro, within steps of Querétaro Regional Museum and San Francisco Temple. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A relaxing visit to Spa Santiago can include hot stone massages and sports massages. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and noon. .Near this 3.5-property class Downtown Querétaro hotel, you'll find Aqueduct of Santiago de Querétaro.

What's nearby

  • Plaza de Armas - 2 min walk - 0.2 km
  • Zenea Garden - 3 min walk - 0.3 km
  • Alameda Hidalgo Park - 10 min walk - 0.9 km
  • Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km
  • Josefa Ortiz de Domínguez Auditorium - 19 min walk - 1.6 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 38 min drive

Restaurants

  • ‪El Mesón de Chucho El Roto - ‬4 min walk
  • ‪Restaurante 1810 - ‬4 min walk
  • ‪Hank's Querétaro - ‬2 min walk
  • ‪Gorditas Del Portal - ‬2 min walk
  • ‪Carola - ‬1 min walk

About this property

Casa Santiago Hotel Boutique

Casa Santiago Hotel Boutique offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Casa Santiago Hotel Boutique.

This 3.5-star Querétaro hotel is smoke free.

  • 19 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Casa Santiago Hotel Boutique offers 19 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels and Netflix. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Santiago. Services include hot stone massages and sports massages. The spa is open daily.

Similar properties

Terrace/patio
Hotel Patio Santiago
Downtown Querétaro
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 536 reviews
Hotel Patio Santiago

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 310 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 850 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 310 for adults and from MXN 280 for children
  • Pet fee: MXN 850 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Santiago Queretaro
Casa Santiago Hotel Boutique Hotel
Casa Santiago Hotel Boutique Querétaro
Casa Santiago Hotel Boutique Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Casa Santiago Hotel Boutique?

Casa Santiago Hotel Boutique offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Santiago Hotel Boutique?

As of 9 Jul 2026, prices found for a 1-night stay for 2 adults at Casa Santiago Hotel Boutique on 8 Aug 2026 start from NZ$179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Casa Santiago Hotel Boutique?

Yep, Spa Santiago is available for guests. You'll enjoy services like hot stone massages.

What makes Casa Santiago Hotel Boutique a romantic place to stay?

Couples dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Casa Santiago Hotel Boutique.

Does Casa Santiago Hotel Boutique serve breakfast?

Yeah, cooked-to-order breakfast is available daily from 7:00 AM to noon.

Is there a free airport shuttle available at Casa Santiago Hotel Boutique?

No, Casa Santiago Hotel Boutique does not offer an airport shuttle service.

Is there a bar or restaurant at Casa Santiago Hotel Boutique?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Casa Santiago Hotel Boutique?

Check-in begins at 3:00 PM. Check-out time is noon.

Casa Santiago Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 187 out of 240 reviews
Rating 8 - Good. 31 out of 240 reviews
Rating 6 - Okay. 13 out of 240 reviews
Rating 4 - Poor. 4 out of 240 reviews
Rating 2 - Terrible. 5 out of 240 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roozbeh

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, courteous staff, great location. Food at the restaurant was great!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marcos

Liked: Cleanliness
Perfect location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and walking distance to city center.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Griselda

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable and great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located in the city center, it is closed to multiple attractions. Room was clean, beds were comfortable, and staff was very friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the center and close to many cafes and other restaurants. Also very close to an artisan art alley (good for souvenirs)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel’s decor is beautiful, the staff are friendly and helpful. The room is spacious, the bed is comfortable and the location is excellent
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at Casa Santiago. The rooftop restaurant had delicious food with a great view. It was conveniently located near restaurant and coffee shops.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, amenities
Clean & comfortable room. Perfect location. Staff was friendly. Helped us out with parking!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sabina

Liked: Staff & service, amenities, property conditions & facilities
This hotel is beautiful and well-located in the historic downtown area.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This hotel was really cute and comfortable.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

PATRICE BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great location and great place to stay downtown Queretaro
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location clean tidy room with comfortable bed. Loved it will def be back and will stay at this hotel!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating! Felt 100% safe the whole time!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, quiet and comfortable! Great location too.
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and comfortable

Great place to stay and relax!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kirit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a quiet location. Several eating places within walking distance. Restaurant in the property.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Place was very nice and clean, only downside is the walls are a bit thin and you can practically hear everything. But if you’re a heavy sleeper you should have no issue. I would stay here again.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Querétaro‘s Centro Historico

Very nice hotel with friendly staff, many amenities, a great rooftop space for drinks and meals, an on-site restaurant and located within easy walking distance of all the attractions and many great restaurants.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable service/concierge/front desk.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend fun

It was wonderful, hotel staff was so nice.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at Casa Santiago. It is beautiful, modern, excellent staff … the only hotel I will stay in while visiting Queretaro!
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Keewon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really like this hotel. Comfy bed with, little smelly comforter. Friendly employees, amazing restaurant and bar inside the hotel. Recommended I’d like to stay here again
Stayed 2 nights in Feb 2024