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Gran Hotel de Querétaro

3.5 star property
Colonial hotel in Querétaro with a 24-hour front desk

Photo gallery for Gran Hotel de Querétaro

Hallway
Interior entrance
Meeting facility
View from room
Breakfast area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View map
Juaréz Sur No. 5, Querétaro, QUE, 76000
  • Alameda Hidalgo Park
    ‪10 min walk‬
  • Aqueduct of Santiago de Querétaro
    ‪17 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪2 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 2 Double Beds, City View

Superior Suite, 2 Double Beds, City View

Superior Suite, 2 Double Beds, City View

8.6 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 2 Queen Beds

Executive Suite, 2 Queen Beds

Executive Suite, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Ceiling fan
Blackout curtains
Separate bedroom
Hairdryer
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Coffee/tea maker
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed, City View

Panoramic Suite, 1 King Bed, City View

Panoramic Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, City View

Superior Suite, 1 King Bed, City View

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Queen Beds, City View

8.8 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 25 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Comfort Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Ceiling fan
Blackout curtains
Separate bedroom
Hairdryer
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Querétaro

Gran Hotel de Querétaro puts you in the heart of Querétaro, within steps of Zenea Garden and Querétaro Regional Museum. Highlights at this Colonial hotel include in-room free WiFi and plasma TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a 24-hour front desk, dry cleaning/laundry services and free newspapers in the lobby. .Within a 30-minute walk of this 3.5-property class Downtown Querétaro hotel, attractions include Aqueduct of Santiago de Querétaro and Josefa Ortiz de Domínguez Auditorium.

What's nearby

  • Alameda Hidalgo Park - 10 min walk - 0.9 km
  • Aqueduct of Santiago de Querétaro - 17 min walk - 1.5 km
  • Josefa Ortiz de Domínguez Auditorium - 2 min drive - 1.9 km
  • Galerías Querétaro Shopping Center - 3 min drive - 2.7 km
  • Corregidora Stadium - 4 min drive - 4.2 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 37 min drive

Restaurants

  • Hank's Querétaro
  • Gorditas Del Portal
  • ‪Vips - ‬1 min walk
  • Restaurante La Llave
  • Gorditas Los Pinos

About this property

Gran Hotel de Querétaro

Colonial hotel in Querétaro with a 24-hour front desk
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Gran Hotel de Querétaro also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This Colonial Querétaro hotel is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Gran Hotel de Querétaro offers 42 accommodations with laptop-compatible safes and free newspapers. 32-inch plasma televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 220 per night)

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 220 per night(33 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

Property is also known as

Gran de Querétaro
Gran de Querétaro Queretaro
Gran Hotel de Querétaro
Gran Hotel de Querétaro Queretaro
Gran Hotel Querétaro Queretaro
Gran Hotel Querétaro
Gran Querétaro Queretaro
Gran Querétaro
Gran Hotel de Querétaro Hotel
Gran Hotel de Querétaro Querétaro
Gran Hotel de Querétaro Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Gran Hotel de Querétaro?

Gran Hotel de Querétaro offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Gran Hotel de Querétaro?

No, Gran Hotel de Querétaro does not offer an airport shuttle service.

What time are check-in & check-out at Gran Hotel de Querétaro?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Gran Hotel de Querétaro?

No, pets are not allowed.

Gran Hotel de Querétaro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 4 nights in Apr 2025

10/10 Excellent

silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shinji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and convenient
Stayed 1 night in Apr 2025

6/10 Okay

Pedro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bell on the church, just next to the hotel, tolling all night, every 30 minutes, was a nightmare. I didn't sleep
Stayed 1 night in Apr 2025

10/10 Excellent

Mirtha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and great service. Hotel carpet needs an update. Also, a foul smell was coming out of the bathroom drain, it needs some improvement. Breakfast buffet does need more breakfast options, it was very limited. But we really liked the hotel, and the staff was professional and helpful.
Stayed 3 nights in Mar 2025

6/10 Okay

Thomas

Stayed 1 night in Mar 2025

4/10 Poor

PAUL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shabby, rundown, noisy and dark

Shabby condition: stained carpets, surly staff Choice between room with ! NO NATURAL LIGHT ! or noisy room overlooking square It absolutely shouldn't be considered 5 stars
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and location
Stayed 1 night in Mar 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff and central location. Only downside is that the rooms with a view can be a little loud, but again that's expected due to its location. Additionally, rooms with no view can be stuffy especially if it's warm. There is ac so it helps
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Perla, Tacoma

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel stuff very friendly rooms are nice and very safe
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming colonial building in the middle of town. Can't beat those lofty vaulted ceilings!
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias a todos pero en especial a Hector
Stayed 3 nights in Feb 2025

6/10 Okay

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and clean but unfortunately there’s 2 nightclubs very close to it., I booked a suite with city view but I had to move rooms to a less noisy area., the new room was very small and NO city view but at least I didn’t hear the noise anymore ., I didn’t get the difference in price ., the first one was more expensive but too noisy.
Stayed 4 nights in Jan 2025

10/10 Excellent

Manuel Alejandro

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This was our second stay at this hotel and just like the first time, we loved it. Great view from the balcony. All workers are very kind
Stayed 2 nights in Jan 2025

4/10 Poor

Gloria

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Great area to stay and safe.
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Stayed 3 nights in Jan 2025

10/10 Excellent

JOEL

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Beautiful Property
Stayed 1 night in Jan 2025

10/10 Excellent

Karen, Grand Haven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without a doubt, one of my favorite hotels to stay downtown Querétaro, can’t beat the location and Hanks ( bar downstairs). Staff is friendly and welcoming.
Stayed 1 night in Dec 2024

10/10 Excellent

Sergio

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 1 night in Jan 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and the staff is the best. Everyone is friendly and ready to help. But, be careful of the room you select. Anything that faces the plaza will be VERY noisy, but only until 4:00 AM. LOF, 😁
Stayed 11 nights in Jan 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025