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Gran Hotel de Querétaro

3.5 star property

Photo gallery for Gran Hotel de Querétaro

Breakfast area
Property video
Staircase
Interior detail
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$166
includes taxes & fees
31 May - 1 June

Explore the area

View map
Juaréz Sur No. 5, Querétaro, QUE, 76000
  • Place, Zenea Garden
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪17 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪51 min drive‬

Room options

View all photos for Panoramic Suite, 1 King Bed, City View

Panoramic Suite, 1 King Bed, City View

Panoramic Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Queen Beds, City View

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 2 Double Beds, City View

Superior Suite, 2 Double Beds, City View

Superior Suite, 2 Double Beds, City View

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Comfort Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 2 Queen Beds

Executive Suite, 2 Queen Beds

Executive Suite, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Querétaro

Gran Hotel de Querétaro puts you in the heart of Querétaro, within steps of Querétaro Regional Museum and San Francisco Temple. Highlights at this Colonial hotel include in-room free WiFi and plasma TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a 24-hour front desk, dry cleaning/laundry services and free newspapers in the lobby. .Attractions within a 10-minute drive of this 3.5-property class Downtown Querétaro hotel include Aqueduct of Santiago de Querétaro and Corregidora Stadium.

What's nearby

  • Zenea Garden - 2 min walk - 0.2 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Theater of the Republic - 5 min walk - 0.5 km
  • Alameda Hidalgo Park - 10 min walk - 0.9 km
  • Aqueduct of Santiago de Querétaro - 17 min walk - 1.5 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 38 min drive

Restaurants

  • ‪Hank's Querétaro - ‬1 min walk
  • ‪Restaurante La Llave - ‬2 min walk
  • ‪Vips - ‬2 min walk
  • ‪Loncheria Las Tortugas - ‬3 min walk
  • ‪Gorditas Los Pinos - ‬3 min walk

About this property

Gran Hotel de Querétaro

WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Gran Hotel de Querétaro also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This Colonial Querétaro hotel is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Gran Hotel de Querétaro offers 42 accommodations with laptop-compatible safes and free newspapers. 32-inch plasma televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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  • Air-conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 220 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 220 per night(33 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

Property is also known as

Gran de Querétaro
Gran de Querétaro Queretaro
Gran Hotel de Querétaro
Gran Hotel de Querétaro Queretaro
Gran Hotel Querétaro Queretaro
Gran Hotel Querétaro
Gran Querétaro Queretaro
Gran Querétaro
Gran Hotel de Querétaro Hotel
Gran Hotel de Querétaro Querétaro
Gran Hotel de Querétaro Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Gran Hotel de Querétaro?

Gran Hotel de Querétaro offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gran Hotel de Querétaro?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Gran Hotel de Querétaro on 31 May 2026 start from NZ$166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Gran Hotel de Querétaro?

No, Gran Hotel de Querétaro does not offer an airport shuttle service.

What time are check-in & check-out at Gran Hotel de Querétaro?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Gran Hotel de Querétaro?

No, only service animals are allowed.

Gran Hotel de Querétaro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1006 reviews
Rating 8 - Good. 212 out of 1006 reviews
Rating 6 - Okay. 68 out of 1006 reviews
Rating 4 - Poor. 33 out of 1006 reviews
Rating 2 - Terrible. 14 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Vanessa

Travelled with partner
The pros: The property location is excellent, right in the middle of everything! Our room had the most gorgeous view of the church and square. Convenient valet parking (for a fee), very nice staff. The cons: dirty and raggedy carpets throughout the hotel, a musty smell in the room, - which is probably from the carpet! and very low pressure in the shower. I had to request a luggage rack, as there was nowhere to set our suitcases. The building is absolutely beautiful, but in need of TLC. New carpets or floors are a MUST.
Stayed 2 nights in Jan 2026

8/10 Good

Rolando

Travelled with family
Disliked: Amenities
Personal muy atento. Las habitaciones y baños deben modernizarse.
Stayed 5 nights in Jan 2026

10/10 Excellent

Max

Stayed 4 nights in Jan 2026

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2025

10/10 Excellent

Matilde

Liked: Cleanliness, staff & service, amenities
Spotless!
Stayed 3 nights in Dec 2025

10/10 Excellent

Pablo

Stayed 2 nights in Jan 2026

6/10 Okay

Douglas

Stayed 1 night in Dec 2025

10/10 Excellent

Wilma A

Liked: Cleanliness, staff & service, property conditions & facilities
We reserved a balcony view room for a mother-daughter trip and were surprised that the hotel and location exceed our expectations! We felt safe throughout our trio and the hotel is conveniently located in the center. The hotel has beautiful wooden panels attached to the balcony windows and we used them at night…they worked wonders in blocking off the city noise. 5 stars for our experience at this hotel!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Karen, Grand Haven

Liked: Cleanliness, amenities, property conditions & facilities
Our favorite hotel to stay the staff is super nice and accommodating, and you can’t beat the location right in the central of everything downtown. Love it here
Stayed 1 night in Jan 2026

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness
View. Location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Irma

Stayed 1 night in Dec 2025

8/10 Good

marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place, only discomfort the church across the hotel, the Bell ring every hour on the hour, hard to have a deep sleep, even using earplugs. 😒
Stayed 2 nights in Dec 2025

10/10 Excellent

Lucero

Stayed 1 night in Dec 2025

10/10 Excellent

Israel Valadez

Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
The room was very clean and modern and the hotel was fairly quiet. There was a lot of activity happening in the downtown area, but the hotel is insulated enough from some of the noise. You heard some, but not a lot.
Stayed 3 nights in Nov 2025

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2025

6/10 Okay

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities
Noise from outside and inside the hotel was unbearably loud. The hot water faucet came off while I was in the shower and shot hot water in my face. We mentioned both to the front desk associate and she seemed to not really care. No offer of compensation or an apology. I doubt we will return. Arrival was good and the hotel is super convenient, but this was a disappointment this time.
Stayed 1 night in Nov 2025

10/10 Excellent

Gerhard

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All was perfect.
Stayed 2 nights in Nov 2025

10/10 Excellent

Constance

Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from the balcony and huge room
Stayed 4 nights in Nov 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to everything in the downtown area
Stayed 1 night in Nov 2025

8/10 Good

Jorge Hinojosa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel es excelente, buena ubicación . Personal muy atento. Pero un poco ruidoso por estar en una zona Centrica.
Stayed 2 nights in Nov 2025

10/10 Excellent

David, Hoffman Estates

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs attention and deep cleaning.
Stayed 6 nights in Oct 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was really nice, but it is right on a busy plaza. We wee there on a weekend night and it was a bit noisy. It didn't bother us too much but it was far from peaceful. We really enjoyed our stay.
Stayed 1 night in Oct 2025