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Gran Hotel de Querétaro

3.5 star property
Colonial hotel in Querétaro with a 24-hour front desk

Photo gallery for Gran Hotel de Querétaro

Hallway
Property video
Breakfast area
View from room
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View map
Juaréz Sur No. 5, Querétaro, QUE, 76000
  • Place, Zenea Garden
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Alameda Hidalgo Park
    ‪10 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪40 min drive‬

Room options

View all photos for Panoramic Suite, 1 King Bed, City View

Panoramic Suite, 1 King Bed, City View

Panoramic Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Queen Beds, City View

8.8 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
  • 25 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Double Beds, City View

Superior Suite, 2 Double Beds, City View

Superior Suite, 2 Double Beds, City View

8.6 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Comfort Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds

Executive Suite, 2 Queen Beds

Executive Suite, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Querétaro

Gran Hotel de Querétaro puts you in the heart of Querétaro, within steps of Zenea Garden and Querétaro Regional Museum. Highlights at this Colonial hotel include in-room free WiFi and plasma TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Other amenities include a 24-hour front desk, dry cleaning/laundry services and free newspapers in the lobby. .Places within a 5-minute walk of this 3.5-property class Downtown Querétaro hotel include San Francisco Temple and San Jose de Gracia Temple.

What's nearby

  • Alameda Hidalgo Park - 10 min walk - 0.9 km
  • Aqueduct of Santiago de Querétaro - 17 min walk - 1.5 km
  • Puerta la Victoria - 19 min walk - 1.6 km
  • Josefa Ortiz de Domínguez Auditorium - 6 min drive - 1.9 km
  • Corregidora Stadium - 9 min drive - 5.7 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 37 min drive

Restaurants

  • ‪Hank's Querétaro - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪Restaurante La Llave - ‬2 min walk
  • ‪Gorditas Del Portal - ‬1 min walk
  • ‪Loncheria Las Tortugas - ‬3 min walk

About this property

Gran Hotel de Querétaro

Colonial hotel in Querétaro with a 24-hour front desk
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Gran Hotel de Querétaro also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This Colonial Querétaro hotel is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site
Gran Hotel de Querétaro offers 42 accommodations with laptop-compatible safes and free newspapers. 32-inch plasma televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 220 per night)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • No lift

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 220 per night(33 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

Property is also known as

Gran de Querétaro
Gran de Querétaro Queretaro
Gran Hotel de Querétaro
Gran Hotel de Querétaro Queretaro
Gran Hotel Querétaro Queretaro
Gran Hotel Querétaro
Gran Querétaro Queretaro
Gran Querétaro
Gran Hotel de Querétaro Hotel
Gran Hotel de Querétaro Querétaro
Gran Hotel de Querétaro Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Gran Hotel de Querétaro?

Gran Hotel de Querétaro offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Gran Hotel de Querétaro?

No, Gran Hotel de Querétaro does not offer an airport shuttle service.

What time are check-in & check-out at Gran Hotel de Querétaro?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Gran Hotel de Querétaro?

No, pets are not allowed.

Gran Hotel de Querétaro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Hotel De Queretaro

Early check-in, which was nice. Lunch was great at Hanks. Room was clean, king size bed was very comfortable. Staff were helpful and very friendly. Location was excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

MIYEON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overally great hotel. Huge room with classic interier. Just one thing that the sound of bell made me cannot sleep. I think the bell activates every quarter of an hour🙂‍↕️
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2025

8/10 Good

Jaime

Travelled with family
Liked: Amenities
Carpet needs replaced
Stayed 1 night in Aug 2025

10/10 Excellent

Elsa

Stayed 1 night in Jul 2025

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Erika E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was friendly and good. From our car to and from the airport to all the answered questions. We loved it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Property very pretty.
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Authentic and original

Overall it was pleasant. Staff was super attentive and when we reported a couple of issues, these were promptly resolved. I love the history and authenticity of the decor, fits the surrounding area.
Stayed 4 nights in Jul 2025

2/10 Terrible

Marie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not a 5 star hotel. It is dirty, disgusting, falling apart and run down. The carpet was stained and the bedding was stained. This hotel looked like a motel in one of the worst movies you could ever imagine..
Stayed 1 night in Jul 2025

10/10 Excellent

Mariel Angel Guerra

Stayed 2 nights in Jul 2025

10/10 Excellent

Raymundo

Stayed 2 nights in Jul 2025

10/10 Excellent

MELINA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jun 2025

10/10 Excellent

Susana

Stayed 1 night in Jun 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, perfect location! Grear customer service! Recommend this place.
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
The interior architecture of the hotel and the room had a colonial style. There is a very popular outside bar next to the hotel and there is a VIPS restaurant on the other side of the hotel. The hotel is right in the middle of the charming and vibrant center of town. The church bells ringing at different times day and night, was an enhancement to the experience.
Stayed 3 nights in May 2025

10/10 Excellent

Alejandra

Stayed 1 night in May 2025

10/10 Excellent

Marina, Houston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and helpful staff. Very central located, close to restaurants and little shops. Concierge met us upon arrival to help us with luggage. Hotel has AC and it was appreciated since weather was hot. Bottled water was provided daily. Room was large as well as restroom. Coffee pot provided. We also were welcomed with a bottle of wine and asked us to let them know when we needed cups to enjoy. Room was kept clean daily. Breakfast can be enjoyed there. Bar is also available on site. They helped us get a taxi scheduled for early departure to airport. Great stay.
Stayed 5 nights in May 2025

10/10 Excellent

Robert

Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 4 nights in Apr 2025

10/10 Excellent

silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shinji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and convenient
Stayed 1 night in Apr 2025

6/10 Okay

Pedro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bell on the church, just next to the hotel, tolling all night, every 30 minutes, was a nightmare. I didn't sleep
Stayed 1 night in Apr 2025