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Holiday Inn Queretaro Zona Krystal by IHG

3.5 star property

Photo gallery for Holiday Inn Queretaro Zona Krystal by IHG

Breakfast, lunch, dinner served; international cuisine
Suite, 1 King Bed (Walk-In Shower)
Outdoor pool
Exterior
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$202
includes taxes & fees
8 Apr - 9 Apr

Explore the area

View map
Km 11 Carretera Queretaro, San Luis Posti, Querétaro, QUE, 76100
  • Place, Antea Lifestyle Center
    ‪12 min walk‬
  • Place, Uptown Center
    ‪1 min drive‬
  • Place, Urban Center Shopping Mall
    ‪2 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Atrium View)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (Atrium View)

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Atrium View)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (Atrium View)

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Bathroom

Suite, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

In-room safe, desk, blackout curtains, soundproofing

Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (MiniFridge)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (MiniFridge)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Querétaro

At Holiday Inn Queretaro Zona Krystal by IHG you'll be within a 20-minute walk of Antea Lifestyle Center and 1.7 km (1.1 mi) from Uptown Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Krystall, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 9 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and noon. There's also free RV/bus/truck parking, along with the convenience of airport drop-off service. .In the area of this 3.5-property class Jurica hotel, you'll find Aqueduct of Santiago de Querétaro.

What's nearby

  • Antea Lifestyle Center - 12 min walk - 1.0 km
  • Uptown Center - 1 min drive - 1.6 km
  • Urban Center Shopping Mall - 2 min drive - 1.9 km
  • Aqueduct of Santiago de Querétaro - 11 min drive - 13.2 km
  • Josefa Ortiz de Domínguez Auditorium - 13 min drive - 15.5 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 45 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Shake Shack - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Save Querétaro - ‬2 min walk
  • ‪Hacienda El Salitre - ‬13 min walk

About this property

Holiday Inn Queretaro Zona Krystal by IHG

Holiday Inn Queretaro Zona Krystal by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Queretaro Zona Krystal by IHG. A shuttle from the hotel to the airport (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Querétaro hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 15 levels
  • Conference rooms
  • Built in 2015
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Queretaro Zona Krystal by IHG offers 214 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include a separate bath and shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,003 reviews
The price is NZ$169
includes taxes & fees
3 Apr - 4 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Airport drop-off shuttle (surcharge) from 7:00 AM to 10:00 PM on request
  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 335 to 395 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Krystall
  • Krystall Lounge Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Portable bathtub seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per night.
  • Cots (infant beds) are available for MXN 250.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 335 to 395 for adults and MXN 0 to 200 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Queretaro Zona Krystal
Holiday Inn Zona Krystal
Holiday Inn Zona Krystal Hotel
Holiday Inn Zona Krystal Hotel Queretaro
Holiday Inn Queretaro Zona Krystal Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Queretaro Zona Krystal by IHG?

Holiday Inn Queretaro Zona Krystal by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Queretaro Zona Krystal by IHG?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Queretaro Zona Krystal by IHG on 8 Apr 2026 start from NZ$202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Queretaro Zona Krystal by IHG?

Yep, Holiday Inn Queretaro Zona Krystal by IHG has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Does Holiday Inn Queretaro Zona Krystal by IHG have a pool?

Holiday Inn Queretaro Zona Krystal by IHG has an outdoor pool. The pool is open 8 AM to 8 PM.

Does Holiday Inn Queretaro Zona Krystal by IHG serve breakfast?

You bet, cooked-to-order breakfast is served daily between 6:30 AM and noon.

Is there a free airport shuttle available at Holiday Inn Queretaro Zona Krystal by IHG?

No, but there's a shuttle from the hotel to the airport that runs from 7:00 AM - 10:00 PM on request for a fee.

Is there a bar or restaurant at Holiday Inn Queretaro Zona Krystal by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Queretaro Zona Krystal by IHG?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Holiday Inn Queretaro Zona Krystal by IHG?

No, only service animals are allowed.

Holiday Inn Queretaro Zona Krystal by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 344 out of 539 reviews
Rating 8 - Good. 148 out of 539 reviews
Rating 6 - Okay. 29 out of 539 reviews
Rating 4 - Poor. 9 out of 539 reviews
Rating 2 - Terrible. 9 out of 539 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Great, clean and service was awesome!
Stayed 1 night in Dec 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, room comfort
Perfect location
Stayed 1 night in Oct 2025

4/10 Poor

Emilio

Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were nice and clean, the food in the restaurant was very tasty and the staff was attentive and accommodating
Stayed 3 nights in Sep 2025

10/10 Excellent

Juan Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Juan Manuel

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Very spacious rooms, Great View.
Stayed 3 nights in May 2025

10/10 Excellent

Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 2 nights in Apr 2025

10/10 Excellent

Obed

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Business traveller
Liked: Amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The employees were amazing and service From the front desk to the restaurant were amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Stayed 3 nights in Jul 2024

8/10 Good

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Te hotel very good the restaurant so so...
Stayed 2 nights in Apr 2024

6/10 Okay

David, Appleton

Stayed 9 nights in Mar 2024

10/10 Excellent

Diana Moreno

Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Staff was outstanding. Food was excellent. We will this hotel every time we travel to Queretaro.
Stayed 2 nights in Mar 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our quick trip to Querêtaro visiting our son. Super clean, safe and quiet
Stayed 4 nights in Oct 2023

8/10 Good

Jesus

Business traveller
Liked: Cleanliness, room comfort

In decline

The hotel is begining to decline
Stayed 2 nights in Aug 2023

8/10 Good

Jesus

Stayed 2 nights in Jul 2023

10/10 Excellent

Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's on its way out of Queretaro and you don't catch all the traffic when you leave.
Stayed 1 night in Jun 2023

10/10 Excellent

Jesus

Stayed 1 night in May 2023

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y sobre todo cercanía con centros comerciales. Algo importante, una noche hubo viento y hacia ruido. Se les notifico de eso al staff y muy amablemente nos cambiaron la habitación. Buen desayuno y servicio impecable. Sin duda me volvería a hospedar con ellos. Gracias
Stayed 1 night in Apr 2023

10/10 Excellent

Victor Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jesus

Stayed 1 night in Mar 2023

10/10 Excellent

Juan Carlos

Stayed 1 night in Feb 2023