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Hotel Úrsula Concept

2.5 star property

Photo gallery for Hotel Úrsula Concept

Exterior
Superior Room
Reception
Restaurant
A modern bathroom with a freestanding bathtub, a round mirror, and a black marble countertop.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View map
Calle Independencia 131,La Santa Cruz, Centro, Querétaro, QUE, 76020
  • Place, Templo y Convento de la Santa Cruz
    ‪2 min walk‬
  • Place, Zenea Garden
    ‪9 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪9 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪48 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Room

Economy Room

Economy Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Room

Basic Room

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Querétaro

Hotel Úrsula Concept puts you in the heart of Querétaro, within steps of Templo y Convento de la Santa Cruz and Querétaro Contemporary Art Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, tour/ticket assistance and multilingual staff. Additionally, you'll find a free manager's reception, a snack bar/deli and coffee/tea in a common area. .Sights within a short walk of this Downtown Querétaro hotel include Plaza de Los Fundadores and Arches Viewpoint.

What's nearby

  • Templo y Convento de la Santa Cruz - 2 min walk - 0.2 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Zenea Garden - 9 min walk - 0.8 km
  • Aqueduct of Santiago de Querétaro - 9 min walk - 0.8 km
  • Alameda Hidalgo Park - 12 min walk - 1.0 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 37 min drive

Restaurants

  • ‪Casa Sakura - ‬2 min walk
  • ‪Querétaro Rico - ‬1 min walk
  • ‪Pozoleria Los Picapiedra - ‬1 min walk
  • ‪Trattoria La Nonna - ‬2 min walk
  • ‪La Selva Taurina - ‬1 min walk

About this property

Hotel Úrsula Concept

There's a restaurant on site, as well as a snack bar/deli. A free manager's reception is offered daily. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Úrsula Concept.

This Querétaro hotel is smoke free.

  • 6 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Tour and ticket information
  • No smoking on site
  • Dining venue
Hotel Úrsula Concept offers 6 air-conditioned accommodations, with blackout curtains. Beds feature down duvets. 32-inch LCD televisions come with digital channels and Netflix.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
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The price is NZ$172
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 8:00 AM to 10:30 PM (MXN 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Úrsula Concept

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 4000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 250 per day (164 ft away; open 8:00 AM to 10:30 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Úrsula Concept Hotel
Hotel Úrsula Concept Querétaro
Hotel Úrsula Concept Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Hotel Úrsula Concept?

Hotel Úrsula Concept offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel Úrsula Concept?

No, Hotel Úrsula Concept does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Úrsula Concept?

Yep, you can grab a meal at Hotel Úrsula Concept's onsite restaurant.

What time are check-in & check-out at Hotel Úrsula Concept?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Úrsula Concept?

No, pets and service animals are not allowed.

Hotel Úrsula Concept Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Steven

Liked: Amenities
It is very clean, the bed was great and all in an historic home that has been converted to a charming family run boutique quality hotel. It is very close to an historic church with its huge plaza filled with families and activities and comfortable benches.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attitude from staff. Location is great, Lot of places are very near. Rooms are small but very cozy.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities
This hotel would be an excellent value just for the central location across from Plaza Fundadores. But along with that, comes the most accommodating staff I've ever had the pleasure of staying with. They made me feel genuinely valued, and are quick to service the room (even when I made a mess with the shower water. Breakfast vouchers are given to top-notch restaurants. Would definitelu stay here again!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carlos Tadeo

Liked: Cleanliness, amenities, property conditions & facilities
Great attention from everyone
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Nilza

Liked: Cleanliness, staff & service, amenities
El baño un poco sucio, el chico de recepción excelente! Super atento. La comida en el restaurante muy rica.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Oscar

Liked: Cleanliness, property conditions & facilities
Buen lugar pero poca privacidas y estacionamiento
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sumaria que la comida es buena asi como su personal
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ingrid Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo increíble. Las habitaciones hermosas
Stayed 1 night in Oct 2024
Verified

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

El hotel cómodo, bonito y como esta nuevo, realmente esta bien.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente atención del personal.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Judá

Stayed 1 night in Oct 2024
Verified

8/10 Good

ENRIQUE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023