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One Querétaro Plaza Galerías

Property class: 3

Photo gallery for One Querétaro Plaza Galerías

A hotel reception area with a blue welcome sign, a reception desk, two elevators, and a potted plant.
A modern hotel lobby with multiple seating areas, a reception desk, and a television mounted on the wall.
A reception area with a refrigerated display case, a seating area with a chair, and a potted plant.
A conference room with two large desks, each equipped with a computer monitor, keyboard, and mouse. The room has a modern design with wooden tables and chairs, and a large window in the background.
A hotel room with two beds, a desk with a laptop, a TV, and a window with a city view.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
The current price is NZ$125
includes taxes & fees
3 Oct - 4 Oct

Explore the area

View map
Av. 5 de Febrero 108-A Col Ninos Heroes, Querétaro, QUE, 76010
  • Place, Galerías Querétaro Shopping Center
    ‪12 min walk‬
  • Place, Autonomous University of Querétaro
    ‪14 min walk‬
  • Place, Plaza Santa Maria Bullring
    ‪17 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(17 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk with a laptop, a TV, and a window with a city view.

Standard Room, 2 Double Beds

  • City view
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Querétaro

One Querétaro Plaza Galerías puts you in the heart of Querétaro, connected to a shopping centre and within a 20-minute stroll of Galerías Querétaro Shopping Center and Autonomous University of Querétaro. Highlights at this hotel include free buffet breakfast and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, express check-out and dry cleaning/laundry services. Each morning free breakfast is served. .With a stay at this 3-property class Downtown Querétaro hotel, you'll be 2.7 km (1.7 mi) from Alameda Hidalgo Park and 3.4 km (2.1 mi) from Aqueduct of Santiago de Querétaro.

What's nearby

  • Galerías Querétaro Shopping Center - 12 min walk - 1.0 km
  • Autonomous University of Querétaro - 14 min walk - 1.2 km
  • Cerro de Las Campanas National Park - 15 min walk - 1.3 km
  • Plaza Santa Maria Bullring - 17 min walk - 1.5 km
  • Santa Rosa de Viterbo Temple - 7 min drive - 2.3 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 39 min drive

Restaurants

  • ‪Hotel Plaza Camelinas - ‬5 min walk
  • ‪tacos vicky - ‬5 min walk
  • ‪O! Pollo - ‬5 min walk
  • ‪Cafeteria Fray Luis de Leon - ‬6 min walk
  • ‪La Palma - ‬13 min walk

About this property

One Querétaro Plaza Galerías

WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly One Querétaro Plaza Galerías.

This 3-star Querétaro hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 7 levels
  • Built in 2008
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
One Querétaro Plaza Galerías offers 126 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Plaza Galerías Querétaro

One Querétaro Plaza Galerías Hotel Queretaro

One Querétaro Plaza Galerías Hotel

One Querétaro Plaza Galerías Queretaro

One Querétaro Plaza Galerías

One Queretaro Plaza Galerias

One Querétaro Plaza Galerías Hotel

One Querétaro Plaza Galerías Querétaro

One Querétaro Plaza Galerías Hotel Querétaro

Frequently asked questions

What is the cancellation policy at One Querétaro Plaza Galerías?

One Querétaro Plaza Galerías offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at One Querétaro Plaza Galerías?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at One Querétaro Plaza Galerías on 3 Oct 2026 start from NZ$125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes One Querétaro Plaza Galerías a romantic place to stay?

Late-night room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at One Querétaro Plaza Galerías.

Is One Querétaro Plaza Galerías family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that One Querétaro Plaza Galerías is a hit with families.

Does One Querétaro Plaza Galerías serve breakfast?

Sure does, complimentary buffet brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at One Querétaro Plaza Galerías?

No, One Querétaro Plaza Galerías does not offer an airport shuttle service.

What time are check-in & check-out at One Querétaro Plaza Galerías?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at One Querétaro Plaza Galerías?

No, only service animals are allowed.

One Querétaro Plaza Galerías Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 334 out of 1000 reviews
Rating 8 - Good. 296 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 98 out of 1000 reviews
Rating 2 - Terrible. 86 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026
Verified review

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the management team are fantastic.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Aldo Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Silvia Mariel

Liked: Cleanliness, amenities
Disliked: Staff & service
⁸
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Acceptable
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Toshiro

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty outdated micro room. Air conditioning did not work at all. Avoid this place at any cost
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

carlos

Liked: Staff & service, amenities
.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Hector

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ana Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Gerardo

Not impressed
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Joss

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Feb 2024
Verified review

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
No cart for luggage
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Gloria

Liked: Staff & service
Disliked: Property conditions & facilities
Property lack of maintenance.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

santiago

Liked: Staff & service
Disliked: Property conditions & facilities
I found the hotel somewhat run down, stained shower floor, missing garment hanging hook, stuck blinds. Room electricity savers down. Its pair of elevators not coordinating, one without floor indicators. The chain has a good regard, so perhaps a through general maintenance would be worth it.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Victor Manuel

Liked: Staff & service
Habitaciones viejas, desayuno muy básico si necesitas una plancha tienes que bajar a recepción y dejar tu ine
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación nos fue muy favorable, y el costo del hotel accesible. Que cuente con desayuno también ayuda mucho para llegar a los compromisos en buen estado, ahorra tiempo y da seguridad.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Angeles

Liked: Staff & service
Disliked: Cleanliness
La atencion tratan de dar buen servicio mas sin embargo en la parte de limpieza en habitación fatal mucho cabello en piso en regadera en área de lavado una mancha amarillenta en la sabana En cambio el personal de restaurant bien muy amables comida buena ..recomendación aplicarse en la limpieza y algo de mantenimiento general regularmente usamos muy a menudo y esta ocasión nos quedaron a deber quien hospede fue a mi esposa y esa fue su experiencia
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Abel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El trato por parte del personal de recepción no es tan bueno
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Jose Jesus

Liked: Cleanliness, staff & service
El aire acondicionado presentó fallas.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jesus Rodrigo Estrada

Liked: Staff & service
Disliked: Property conditions & facilities
Las instalaciones en general de todo el hotel están descuidadas, las condiciones de las habitaciones son pésimas.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Oswaldo Rivera

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Buena atención del personal, fácil de llegar y desayuno equis. Terribles condiciones de mantenimiento, yo creo que fue el primero ONE en todo México y al que nunca le han reinvertido. Fallö el A/C, el piso roto en habitación y elevador, la regadera con moho. En fin. Muy malas condiciones. La verdad es que no regresaría. Lo barato salió caro.
Stayed 1 night in May 2026