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Plaza Camelinas Hotel

3.5 star property
Colonial hotel with full-service spa and free valet parking

Photo gallery for Plaza Camelinas Hotel

Outdoor pool
Interior entrance
Snack bar
Breakfast, lunch, dinner served; garden views
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Air conditioning
  • Breakfast available

Explore the area

View map
Av. 5 de Febrero, No. 28 Colonia La Capilla, Querétaro, QUE, 76170
  • Galerías Querétaro Shopping Center
    ‪3 min walk‬
  • Autonomous University of Querétaro
    ‪17 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪4 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.4 out of 10
Very good
(37 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Executive

1 bedroom, in-room safe, desk, blackout curtains

Double Room Executive

  • 25 sq m
  • Sleeps 4

View all photos for Room Executive

1 bedroom, in-room safe, desk, blackout curtains

Room Executive

  • 25 sq m
  • Sleeps 2

View all photos for Single Room Standard

1 bedroom, in-room safe, desk, blackout curtains

Single Room Standard

  • 25 sq m
  • Sleeps 2

View all photos for Double Room Standard

1 bedroom, in-room safe, desk, blackout curtains

Double Room Standard

  • 25 sq m
  • Sleeps 4

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About the area

Querétaro

A family-friendly stay in the heart of Querétaro awaits you at Plaza Camelinas Hotel. Within just a 15-minute stroll, you'll find Galerías Querétaro Shopping Center and Plaza Santa Maria Bullring. Highlights at this Colonial hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Acuarelas, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and kids' swimming pool as well as access to a playground. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 3.5-property class Downtown Querétaro hotel include Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro.

What's nearby

  • Galerías Querétaro Shopping Center - 3 min walk - 0.3 km
  • Plaza Santa Maria Bullring - 9 min walk - 0.8 km
  • Autonomous University of Querétaro - 17 min walk - 1.5 km
  • Josefa Ortiz de Domínguez Auditorium - 4 min drive - 4.2 km
  • Aqueduct of Santiago de Querétaro - 4 min drive - 4.6 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 34 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • 100% Natural
  • ‪Sanborns - ‬9 min walk
  • ‪Hotel Plaza Camelinas - ‬1 min walk
  • ‪Sushi Roll - ‬6 min walk

About this property

Plaza Camelinas Hotel

Colonial hotel with full-service spa and free valet parking
Plaza Camelinas Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. A children's pool, a terrace, and a vending machine are also featured at the family-friendly Plaza Camelinas Hotel. Self parking and valet parking are free.

This 3.5-star Querétaro hotel is smoke free.

  • 182 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1980
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Plaza Camelinas Hotel offers 182 accommodations with a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include massages. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; MXN 184 to 260 for adults and MXN 130 to 130 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acuarelas

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Built in 1980
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 184 to 260 for adults and MXN 130 to 130 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Plaza Camelinas
Plaza Camelinas Hotel
Plaza Camelinas Hotel Queretaro
Plaza Camelinas Queretaro
Plaza Camelinas Hotel Hotel
Plaza Camelinas Hotel Querétaro
Plaza Camelinas Hotel Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Plaza Camelinas Hotel?

Plaza Camelinas Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Plaza Camelinas Hotel?

Yep, Plaza Camelinas Hotel has a free self car park and free valet parking.

Is there a spa on site at Plaza Camelinas Hotel?

Yep, there is an onsite spa at Plaza Camelinas Hotel. You'll enjoy services like massages.

Does Plaza Camelinas Hotel have a pool?

Plaza Camelinas Hotel has an outdoor pool and a kids' pool.

What luxury perks are available at Plaza Camelinas Hotel?

Plaza Camelinas Hotel features a full-service spa, a health club and an outdoor pool.

Is Plaza Camelinas Hotel family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as childcare services in the guestrooms, it's no surprise that Plaza Camelinas Hotel is a hit with families.

Does Plaza Camelinas Hotel serve breakfast?

Yeah, buffet breakfast is on offer weekdays between 7:00 AM and 11:00 AM and weekends from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at Plaza Camelinas Hotel?

No, Plaza Camelinas Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Plaza Camelinas Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Plaza Camelinas Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Plaza Camelinas Hotel?

No, pets are not allowed.

Plaza Camelinas Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1000 reviews
Rating 8 - Good. 257 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ALFREDO

Stayed 2 nights in May 2025

10/10 Excellent

Talia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We have a really disappointing dinner.
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel, with a close shopping area, and accessible amenities. Great staff attention.
Stayed 3 nights in Apr 2025

2/10 Terrible

Alondra

Stayed 3 nights in Apr 2025

6/10 Okay

Jose

Stayed 4 nights in Mar 2025

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything. The only exception was on the pool the restaurant did not provide a good service.
Stayed 2 nights in Mar 2025

6/10 Okay

Santiago

Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Stayed 1 night in Feb 2025

10/10 Excellent

MICHAEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Our stay at Plaza Camelinas was fantastic. The staff are very friendly and helpful. The hotel is beautiful with a fabulous restaurant and pool. The rooms are normal hotel rooms, but have everything you need to enjoy your stay with modern bathrooms and amenities. I would highly recommend Plaza Camelinas to anyone visiting Queretaro!
Stayed 6 nights in Jan 2025

10/10 Excellent

Fermin

Stayed 1 night in Dec 2024

8/10 Good

Eugene, Denver

Liked: Cleanliness, staff & service
Property would be rated higher if not for a handicap ramp that is not clearly marked creating a trip hazard. While wearing flip flops, I ended up with a black and blue big toe. Secondly, there was confusion whether a breakfast buffet was included.
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Stayed 4 nights in Dec 2024

10/10 Excellent

Severiano

Liked: Cleanliness, staff & service
Super
Stayed 1 night in Dec 2024

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silencioso
Stayed 1 night in Nov 2024

8/10 Good

Jesus

Liked: Staff & service
Na
Stayed 2 nights in Oct 2024

8/10 Good

Margarita

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk was not very attentive
Stayed 2 nights in Oct 2024

6/10 Okay

Margarita

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk was not very hospitable
Stayed 3 nights in Oct 2024

8/10 Good

Jesus

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 4 nights in Sep 2024

4/10 Poor

Carlos

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Neil

A nice clean property with a pool and restraunt
Stayed 2 nights in Aug 2024

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel has a play area for children; unfortunately, it is not bolted down and seems unsafe when children are in the swing. The pool was busy, and the following day, when we went to the pool, the water looked cloudy and dirty as if it had not been cleaned the night before. The hotel rooms are in desperate need of repairs. The food in the restaurant was basic. I recommend going out to eat elsewhere.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Mauricio, PLANTATION

Stayed 1 night in Jul 2024