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Hotel Reina Isabel

Property class: 3.5

Photo gallery for Hotel Reina Isabel

A luxurious room with a large mirror, plush chairs, a cowhide rug, and a decorative wall.
A restaurant with dark walls, mirrored panels, and green plants.
A hotel room with two beds, a desk with a chair, a small table with a lamp, and a view of a cityscape with a mountain.
A bar area with a bartender preparing a drink.
A modern hotel room with a large bed, a bedside table with a tray of green apples, a bathroom with a bathtub, and a wall-mounted shelf with towels.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
The current price is NZ$173
27 Sept - 28 Sept

Explore the area

View map
Av. Amazonas N23-44 y Veintimilla, Quito, Pichincha
  • Place, Foch Square
    ‪5 min walk‬
  • Place, La Mariscal Craft Market
    ‪7 min walk‬
  • Place, House of Ecuadorian Culture
    ‪10 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, a desk with a bottle of champagne, two chairs, a dining table, and a TV.

Standard Room

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a small table with chairs, a lamp, and a view of a cityscape with a mountain.

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

A hotel room with a bed, a bedside table with a phone and a vase of flowers, and a wooden headboard.

Deluxe Room

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room (Twin)

A hotel room with two beds, a bedside table, a mirror, and a window with curtains.

Premier Room (Twin)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier Room

A hotel room with a bed, bedside table, lamp, and a dining area with a table and chairs.

Premier Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Room Twin)

A hotel room with two beds, a bedside table, a mirror, and a window with curtains.

Deluxe Room (Deluxe Room Twin)

  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

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About the area

Quito

Hotel Reina Isabel puts you in the centre of Quito, 0.4 km (0.2 mi) from Foch Square and 3.2 km (2 mi) from Independence Square. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, Lumo Restaurante, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the gym along with access to mini golf and free bike hire. 377 square feet (35 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. Continental breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class La Mariscal hotel, you'll be 3.4 km (2.1 mi) from Catedral Metropolitana de Quito and 3.8 km (2.4 mi) from Quicentro Shopping.

What's nearby

  • Foch Square - 5 min walk - 0.5 km
  • La Mariscal Craft Market - 7 min walk - 0.6 km
  • Central University of Ecuador - 10 min walk - 0.9 km
  • House of Ecuadorian Culture - 10 min walk - 0.9 km
  • Parque La Carolina - 5 min drive - 1.9 km

Getting around

  • Universidad Central Station - 11 min walk
  • Chimbacalle Station - 15 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 45 min drive

Restaurants

  • ‪La Galeria Cafe - ‬4 min walk
  • ‪El Mariachi - ‬3 min walk
  • ‪La Sazón Chonera - ‬4 min walk
  • ‪Ch Farina - ‬3 min walk
  • ‪El Jardin - ‬1 min walk

About this property

Hotel Reina Isabel

Hotel Reina Isabel offers its guests a fitness centre and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 377 square feet (35 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Reina Isabel. Parking is available for a fee.

This 3.5-star Quito hotel is smoke free.

  • 100 guestrooms or units
  • 7 levels
  • 2 buildings
  • 377 sq ft of conference space
  • 35 sq. m of conference space
  • Manager's reception (free)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Reina Isabel offers 100 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. LCD televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers.

This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport shuttle available
  • Covered parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 18.75 for adults and USD 18.75 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Lumo Restaurante

Things to do

  • Free bicycle rentals
  • Gym
  • Mini golf
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (377 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Beaux Arts architecture
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 6.25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 18.75 for adults and from USD 18.75 for children
  • Pet fee: USD 6.25 per pet (varies based on length of stay)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Isabel Reina
Hotel Reina
Hotel Reina Isabel
Hotel Reina Isabel Quito
Reina Isabel Hotel
Reina Isabel Quito
Reina Isabel
Hotel Reina Isabel Hotel
Hotel Reina Isabel Quito
Hotel Reina Isabel Hotel Quito

Frequently asked questions

What is the cancellation policy at Hotel Reina Isabel?

Hotel Reina Isabel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Reina Isabel?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Reina Isabel on 27 Sept 2026 start from NZ$173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Reina Isabel?

Yep, Hotel Reina Isabel has a covered self car park, for a fee. A self car park is also available, for a fee.

What makes Hotel Reina Isabel a romantic place to stay?

Al fresco dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Reina Isabel.

Is Hotel Reina Isabel family-friendly?

You bet! With amenities such as on-site mini golf, laundry facilities and free bike rentals, it's no surprise that Hotel Reina Isabel is a hit with families.

Does Hotel Reina Isabel serve breakfast?

Yep, continental brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Reina Isabel?

No, Hotel Reina Isabel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Reina Isabel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Reina Isabel?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Hotel Reina Isabel?

Cats and dogs are welcome at Hotel Reina Isabel, with dog exercise areas on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Hotel Reina Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good staff
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the staff are really very helpful and friendly (reception, housekeeping, restaurant, etc.). The restaurant is very good.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in the city, don’t bother with the Bug American brands! This is our favorite place and we have been there several times.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, centrally located and good breakfast.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excessive noise from outdoors and from the interior hallways. Decent breakfast.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
smart service walkable convinent
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, lots of space. The fridge was great to have.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are perfect. The staff are awesome. Breakfast was amazing. Hot tub was really nice so refreshing.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very nice clean Hotel.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff and room, stayed in the back tower, no noise.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Upgraded to a suite, so had more space than usual. Staff dealt with a dishonest taxi driver for me which was welcomed. Food was good. Enjoyed some other Expedia discounts in the hotel. Bed was comfortable and staff very helpful and polite.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality and great helpful staff. Premium decor and royal feel.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every trip to Ecuador I would stay at this Hotel. The rooms a very spacey and roomie always clean the staff is very friendly and the staff speaks very good English so there's no misunderstandings if you're planning to eat the restaurant inside the hotel has the top of the line food everything on it very delicious
Stayed 6 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel, not a great location
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is way better than anything I expected! Room was perfect. Restaurant was a bit over priced but tons of food options around.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, excellent breakfast
Stayed 5 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Breakfast was great. Lobby personnel could benefit from customer service training.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, hotel overall, and starf were great
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderately priced but clean, quiet, in a good location with wonderful selections for breakfast!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Nice room. Easy check in. Nice breakfast.
Stayed 1 night in Nov 2025