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Hotel Reina Isabel

3.5 star property

Photo gallery for Hotel Reina Isabel

Interior
Hallway
Standard Twin Room | View from room
Daily continental breakfast for a fee
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
The current price is NZ$152
15 May - 16 May

Explore the area

View map
Av. Amazonas N23-44 y Veintimilla, Quito, Pichincha
  • Place, Foch Square
    ‪5 min walk‬
  • Place, La Mariscal Craft Market
    ‪7 min walk‬
  • Place, Parque La Carolina
    ‪5 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, down duvets, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room (Twin)

Premium bedding, down duvets, in-room safe, desk

Premier Room (Twin)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier Room

Premier Room

Premier Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Room Twin)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room (Deluxe Room Twin)

  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

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About the area

Quito

Hotel Reina Isabel puts you in the centre of Quito, 0.4 km (0.2 mi) from Foch Square and 3.2 km (2 mi) from Independence Square. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, Lumo Restaurante, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the gym along with access to mini golf and free bike hire. 377 square feet (35 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. Continental breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class La Mariscal hotel, you'll be 3.4 km (2.1 mi) from Catedral Metropolitana de Quito and 3.8 km (2.4 mi) from Quicentro Shopping.

What's nearby

  • Foch Square - 5 min walk - 0.5 km
  • La Mariscal Craft Market - 7 min walk - 0.6 km
  • House of Ecuadorian Culture - 10 min walk - 0.9 km
  • General Rumiñahui Coliseum - 19 min walk - 1.6 km
  • Parque La Carolina - 5 min drive - 1.9 km

Getting around

  • Universidad Central Station - 11 min walk
  • El Ejido Station - 13 min walk
  • Quito (UIO-Mariscal Sucre Intl.) - 45 min drive

Restaurants

  • ‪La Galeria Cafe - ‬4 min walk
  • ‪Ch Farina - ‬3 min walk
  • ‪El Jardin - ‬1 min walk
  • ‪Las Autenticas de la Carrión - ‬3 min walk
  • ‪El Mariachi - ‬3 min walk

About this property

Hotel Reina Isabel

Hotel Reina Isabel offers its guests a fitness centre and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 377 square feet (35 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Reina Isabel. Parking is available for a fee.

This 3.5-star Quito hotel is smoke free.

  • 100 guestrooms or units
  • 7 levels
  • 2 buildings
  • 377 sq ft of conference space
  • 35 sq. m of conference space
  • Manager's reception (free)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Reina Isabel offers 100 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. LCD televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers.

This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Airport shuttle available
  • Covered parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 18.75 for adults and USD 18.75 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Lumo Restaurante

Things to do

  • Free bicycle rentals
  • Gym
  • Mini golf
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini golf
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (377 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Beaux Arts architecture
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a record of full COVID-19 vaccination

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 6.25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 18.75 for adults and from USD 18.75 for children
  • Pet fee: USD 6.25 per pet (varies based on length of stay)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Isabel Reina

Hotel Reina

Hotel Reina Isabel

Hotel Reina Isabel Quito

Reina Isabel Hotel

Reina Isabel Quito

Reina Isabel

Hotel Reina Isabel Hotel

Hotel Reina Isabel Quito

Hotel Reina Isabel Hotel Quito

Frequently asked questions

What is the cancellation policy at Hotel Reina Isabel?

Hotel Reina Isabel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Reina Isabel?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Hotel Reina Isabel on 15 May 2026 start from NZ$152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Reina Isabel?

Yep, Hotel Reina Isabel has a covered self car park, for a fee. A self car park is also available, for a fee.

What makes Hotel Reina Isabel a romantic place to stay?

Al fresco dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Reina Isabel.

Is Hotel Reina Isabel family-friendly?

You bet! With amenities such as on-site mini golf, laundry facilities and free bike rentals, it's no surprise that Hotel Reina Isabel is a hit with families.

Does Hotel Reina Isabel serve breakfast?

Yep, continental brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Reina Isabel?

No, Hotel Reina Isabel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Reina Isabel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Reina Isabel?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Hotel Reina Isabel?

Cats and dogs are welcome at Hotel Reina Isabel, with dog exercise areas on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Hotel Reina Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, centrally located and good breakfast.
Stayed 1 night in Feb 2026

8/10 Good

Gabriella, Colorado Springs

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Breakfast was great. Lobby personnel could benefit from customer service training.
Stayed 1 night in Dec 2025

6/10 Okay

Rajesh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel, not a great location
Stayed 4 nights in Jan 2026

6/10 Okay

Denise

Stayed 6 nights in Jan 2026

10/10 Excellent

Ravikash

Stayed 4 nights in Jan 2026

8/10 Good

marco

Liked: Cleanliness, amenities, property conditions & facilities
Everything specially The staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Latha

Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 3 nights in Jan 2026

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is way better than anything I expected! Room was perfect. Restaurant was a bit over priced but tons of food options around.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Ajay, Longwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality and great helpful staff. Premium decor and royal feel.
Stayed 7 nights in Dec 2025

10/10 Excellent

William

Nice room. Easy check in. Nice breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very nice clean Hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Stayed 14 nights in Sep 2025

2/10 Terrible

Sharon

Stayed 1 night in Sep 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but a little out of the way

Fully-equipped gym :) Delicious dinners, but buffet breakfast lacked variety.
Stayed 4 nights in Sep 2025

10/10 Excellent

Wilmer

Liked: Amenities
Stayed 9 nights in Sep 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everithing good
Stayed 4 nights in Sep 2025

8/10 Good

Annefer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Reina Isabel was very helpful. They helped us find an express laundry service and let us check out late so we have enough time to pick it up and pack before our flight. Our room has a good view of the mountains. The Artisan Market is about 10 minutes walk from the hotel. We had a good stay at Hotel Reina Isabel.
Stayed 1 night in Aug 2025

10/10 Excellent

jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost all of staff is great

The suites in this place are nice, good space. The staff top to bottom was great, except the older lady who works day shifts in the front desk. She might be the only person there who didn't like her job and she didn't seem to care. Just as long as you stay away from her, all else are good there.
Stayed 3 nights in Aug 2025

8/10 Good

William A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good food, comfort bed and reliable internet
Stayed 4 nights in Jul 2025

10/10 Excellent

Xavier, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. I super recommend! Most of the staff was very nice and friendly. Only one staff member was not that great. But that's ok! They cleaned my room every day and supplies fresh towels. I love that! They also gave two bottles of water complimentary. My stay came with a free breakfast buffet, which was delicious. It came with bread/cereal, fruits, eggs, side dish like sausages or yuca bolitas, coffee, cappuccino, yogurt, cheese and deli meats, and fresh squeezed orange juice. The orange juice was sour though, but good if you don't mind sour. I think I prefer my OJ more sweet. The cappuccino was delicious! Also I loaded up on fruit, pineapple, melon, and papaya. The room was spacious with a desk for work and king size bed. There was also a Jacuzzi and bidet. Fancy! Jacuzzi worked well but you had to press the button at a certain pressure to turn it on. It took me awhile to figure it out. Only downside of my room was it was very loud. Outside I could hear traffic and car alarms. One night a car alarm went off for 2 hours. it was horrible. I had to play something on my phone to drown out the noise. The gym was top of the line. As good as any gym you pay monthly for. And not very busy which was nice. And well air conditioned. I hate a lot of hotel gyms that are so hot! Anyway, great stay! Will definitely come back!
Stayed 6 nights in Aug 2025

10/10 Excellent

LaShunda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely beautiful, well kept, nicely decorated and the staff including the 24hr security at the door were kind and friendly. Our room was located on the 7th floor. Robinson, one of the front desk personnel was helpful with our check in and our check out. One of my only gripes is an alarm from either a car or a commercial property that went off multiple times every single night. It did not keep us awake, but it was a bit of a nuisance to hear it so often each night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edwin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel far exceeded our expectations. The room was huge and spacious, and had amenities like the large jacuzzi tub. It is safe and quiet. We go to Quito a lot, and we usually stay at a different hotel. Because of scheduling, we ended up trying this hotel instead. Hotel Reina Isabel is our new go to hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Edwin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The rooms were spacious and beautiful, and the bedding was so comfortable. I loved the jacuzzi tub. What i would suggest is that staff do a better job of attending to breakfast. You know how many people are staying in your hotel. Make enough empanadas and keep the coffee urn full.
Stayed 1 night in Jul 2025