8/10 Good
Catherine, Thames Ditton
28 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel San Francisco de Quito is a clean and friendly property. The staff are always smiling and greeting guests, and they make the hotel a welcoming place. The hotel is in the heart of the historic centre, but with that, comes with traffic and noise. No matter where you are in the hotel you’ll hear the street outside. As a light sleeper, I found this challenging.
Guests having discussions outside of their rooms also makes this challenging. I had the pleasure of hearing a guest tell other guests how he was recently retired, discovered day trading and listed the reasons why he was disappointed in his children (and then questioned why they don’t speak to him). At 2am I heard a couple loudly debate who had the key, and any discussions being held in the lobby echo throughout the hotel. One early morning I even had the joy of a guest doing wake up calls for his group. It’s a shame that the noise echoes so much throughout the hotel because it truly is a beautiful hotel with such friendly staff in a great location.
Maybe I was unlucky with the behaviour of the other guests, but because the staff really made Hotel San Francisco de Quito such a welcoming place I would give it another chance.
Catherine
Stayed 4 nights in Jan 2025