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Embassy Suites by Hilton Richmond

Property class: 3.5

Photo gallery for Embassy Suites by Hilton Richmond

A modern bar area with a bar counter, seating, and a unique green-lit water feature.
A spacious lobby with a central water feature, multiple seating areas, and a bar in the background.
A spacious indoor area with multiple dining tables and chairs, a central seating area with sofas, and a high ceiling with hanging spherical light fixtures.
A spacious lobby with high ceilings, a central seating area, and a reception desk.
An indoor swimming pool with clear blue water, surrounded by lounge chairs and potted plants.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$269
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
2925 Emerywood Pkwy, Richmond, VA, 23294
  • Place, Lucky Strike Richmond
    ‪2 min drive‬
  • Place, Greater Richmond Convention Center
    ‪14 min drive‬
  • Place, Kings Dominion
    ‪35 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Microwave

A modern hotel room with a wooden floor, a dark blue sofa with orange and white cushions, a flat-screen TV mounted on the wall, a desk with a chair, and a small table.

Suite, 1 King Bed with Sofa bed, Microwave

7.8 out of 10
Good
(79 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Microwave

A hotel room with a bed, desk, chair, and a mirror.

Room, 1 King Bed, Mobility Accessible, Microwave

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

A wheelchair-accessible shower area with grab bars, a showerhead, and a towel rack.

Suite, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Microwave, Corner

A modern hotel room with a dining area, a sofa, a TV, and a kitchenette.

Suite, 1 King Bed with Sofa bed, Microwave, Corner

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Mobility Accessible, Microwave

A hotel room with two beds, a desk, a chair, and a dining area.

Suite, 2 Double Beds, Mobility Accessible, Microwave

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

A wheelchair-accessible shower area with grab bars, a showerhead, and a towel rack.

Suite, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Microwave (Capitol)

A modern living room with a sofa, a coffee table, a dining area with chairs and a table, a television, and a bookshelf.

Suite, 1 King Bed, Microwave (Capitol)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Microwave (3 Rooms)

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV mounted on the wall, a desk with a chair, and a window with sheer curtains.

Family Suite, Multiple Beds, Microwave (3 Rooms)

8.6 out of 10
Excellent
(4 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Microwave

A modern hotel room with a wooden floor, a dark blue sofa with orange and white cushions, a flat-screen TV mounted on the wall, a desk with a chair, and a small table.

Suite, Multiple Beds, Microwave

7.2 out of 10
Good
(46 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Richmond

At Embassy Suites by Hilton Richmond, you'll be 5.3 km (3.3 mi) from Lewis Ginter Botanical Garden and 7.9 km (4.9 mi) from Children's Museum of Richmond. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free weekend breakfast. .The restaurant, E'terie Bar and Grill, serves international cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. 10000 square feet (929 square metres) of event facilities include 12 meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Richmond hotel include Science Museum of Virginia and Virginia Museum of Fine Arts.

What's nearby

  • Lucky Strike Richmond - 2 min drive - 1.7 km
  • Colonial Shooting Academy - 4 min drive - 2.8 km
  • Virginia Museum of Fine Arts - 13 min drive - 10.2 km
  • Greater Richmond Convention Center - 14 min drive - 13.6 km
  • Kings Dominion - 35 min drive - 39.5 km

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 22 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Joen Korean Restaurant - ‬3 min drive
  • ‪Golden Unicorn - ‬6 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Mission BBQ - ‬7 min walk

About this property

Embassy Suites by Hilton Richmond

Embassy Suites by Hilton Richmond offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Richmond. Parking is available for a fee.

This 3.5-star Richmond hotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Embassy Suites by Hilton Richmond offers 225 accommodations with a safe and coffee/tea makers. This accommodation offers separate dining areas. 49-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Atrium
  • E'terie Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Conference centre (10,000 square foot of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Richmond?

Embassy Suites by Hilton Richmond offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Richmond?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Richmond on 23 Nov 2026 start from NZ$269, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Richmond?

Yep, Embassy Suites by Hilton Richmond has an uncovered self car park for USD 10.00 per night. A self car park is also available, for a fee.

Does Embassy Suites by Hilton Richmond have a pool?

Embassy Suites by Hilton Richmond has a pool and an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Is Embassy Suites by Hilton Richmond family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Richmond is a hit with families.

Does Embassy Suites by Hilton Richmond serve breakfast?

Yeah, our travelers give high marks to the free buffet breakfast here! Served daily from 7:00 AM to 10:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Richmond?

No, Embassy Suites by Hilton Richmond does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Richmond?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Richmond?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Richmond Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 131 out of 1000 reviews
Rating 2 - Terrible. 142 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel amazing staff very helpful. Great location to All activities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always stay at Embassy Suites. It feels like home away from home experience each time.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very please with the staff, bar and Restaurant. Minor cosmetic updates to the room needed. Air conditioning working at 50 percent otherwise pleasant stay
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
There were issues with the air conditioning at the entire property, so it was difficult to sleep. They did provide two box fans, so that helped. But it was very stuffy.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, though the rooms and bathrooms are a little outdated. The amazing staff make up for any wear and tear the building may have, and they provide a lovely environment. Gavin at the Front Desk went above and beyond to assist and we will certainly stay here again in the future.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quite. Great Breakfast as usual.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Overall, we enjoyed this 2 night stay.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Breakfast was delicious. Clean facility.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property didn’t have any air very hot I booked a family suite with a lot of kids
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean breakfast was good enjoyed the social hour
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Make sure carry bug spray
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, fresh, clean & great selection of food. Turkey sausage was the best surprise!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The embassy suites in Richmond is very convenient to get to centrally located. If you are visiting Richmond, Virginia, the property is beautiful. There’s always a relaxing environment in the breakfast is wonderful.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great, food was great. Bathroom was small
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to lay out of the room just like you got a small apartment
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was definitely not a bad stay. I’m a stickler for good lighting and my room specifically did not have all the lights working and I couldn’t adjust the temperature but if I make a reservation next time I’m hoping I’ll have a better experience.
Stayed 4 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
The hotel was fine, except the AC was out. The whole time I was there. I didn't get compensated or anything. Just some water and fan.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The ac was out
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The hotel need some updates. Our bathroom door was broken. The breakfast and happy hour was great!!! Also the rooms are spacious
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff was very helpful. The people during breakfast time were amazing
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioning is non-existent.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean.staff and amenities was great 👍
Stayed 2 nights in Feb 2026