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Hilton Garden Inn Richmond Innsbrook

3.0 star property
Hotel in Glen Allen with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hilton Garden Inn Richmond Innsbrook

Indoor pool
Lobby
Reception
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Hot tub
  • Pool
  • Parking available
The current price is NZ$200
includes taxes & fees
13 Sept - 14 Sept

Explore the area

View map
4050 Cox Rd, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪3 min drive‬
  • Henrico Doctors' Hospital
    ‪7 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Hearing Accessible

Flat-screen TV, pay films

Room, 2 Queen Beds, Hearing Accessible

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible

Flat-screen TV, pay films

Room, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Flat-screen TV, pay films

Studio Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible Bathtub

7.4 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Shower

Bathroom shower

Room, 1 King Bed, Accessible Shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King

Flat-screen TV, pay films

King

8.6 out of 10
Excellent
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Flat-screen TV, pay films

Room, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible Shower

Bathroom shower

Studio Suite, 1 King Bed, Accessible Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Glen Allen

At Hilton Garden Inn Richmond Innsbrook you'll be 4 km (2.5 mi) from Short Pump Town Center and 2.8 km (1.8 mi) from Elk's Lodge. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Great American Grill, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 2080 square feet (193 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a hot tub and coffee/tea in a common area. Continental breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Within a 20-minute drive of this 3-property class Glen Allen hotel, attractions include University of Richmond and Virginia Commonwealth University.

What's nearby

  • Short Pump Town Center - 3 min drive - 3.8 km
  • Henrico Doctors' Hospital - 7 min drive - 8.2 km
  • University of Richmond - 10 min drive - 11.2 km
  • Lewis Ginter Botanical Garden - 12 min drive - 13.8 km
  • Virginia Commonwealth University - 15 min drive - 20.1 km

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Cupertino's NY Bagels & Deli - ‬8 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Moe's Southwest Grill - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Capital Ale House - ‬1 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

Hotel in Glen Allen with 24-hour fitness centre and 24-hour business centre
Hilton Garden Inn Richmond Innsbrook offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2080 square feet (193 square metres) and includes conference space. The business-friendly Hilton Garden Inn Richmond Innsbrook also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Glen Allen hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 6 levels
  • Conference rooms
  • 2080 sq ft of conference space
  • 193 sq. m of conference space
  • Built in 2000
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Richmond Innsbrook offers 155 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 2,749 reviews
The price is NZ$231
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 2,080 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 9 to 20 for adults and USD 9 to 20 for children
  • Self-parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 7 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Richmond Innsbrook?

Hilton Garden Inn Richmond Innsbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Richmond Innsbrook?

As of 4 Sept 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Richmond Innsbrook on 13 Sept 2025 start from NZ$200.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Richmond Innsbrook?

Yep, Hilton Garden Inn Richmond Innsbrook has a self car park with in/out privileges for USD 5.12 per day.

Does Hilton Garden Inn Richmond Innsbrook have a pool?

Hilton Garden Inn Richmond Innsbrook has an indoor pool. The pool is open 7 AM to 11 PM.

What makes Hilton Garden Inn Richmond Innsbrook a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Garden Inn Richmond Innsbrook.

Is Hilton Garden Inn Richmond Innsbrook family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Richmond Innsbrook is a hit with families.

Does Hilton Garden Inn Richmond Innsbrook serve breakfast?

Sure does, continental brekkie is on offer on weekdays between 6:00 AM and 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Richmond Innsbrook?

No, Hilton Garden Inn Richmond Innsbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Richmond Innsbrook?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Richmond Innsbrook?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn Richmond Innsbrook Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 500 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The overall experience was great. The staff was great the amenities were excellent.
Stayed 2 nights in May 2025

6/10 Okay

Kevin

Disliked: Cleanliness
So so
Stayed 1 night in May 2025

10/10 Excellent

Carol

I love that you can walk out the back door and walk through nice landscaping to the Capitol Brew House for drinks and dinner. I don’t like their overpriced breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Stayed 3 nights in May 2025

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

Our room did not have a tv remote and it took someone to bring it to our room in 15 minutes. A maid knocked at our door at 9:45am with our check out time was 12pm. My wife was sleeping at the time and there was no "Do Not Disturb" sign. Our closet door would not close. The pillows were very small and not comfortable. Other than that everything was excellent.
Stayed 2 nights in May 2025

8/10 Good

mary ann

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to where I was working, friendly front desk staff, clean. Only complaint is that the microwave cord didn't reach the outlet, so I had to move it to a lower shelf to use it.
Stayed 1 night in May 2025

10/10 Excellent

Valdilene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Cody

Stayed 1 night in May 2025

10/10 Excellent

MICHELE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect will definitely stay here again.
Stayed 2 nights in May 2025

8/10 Good

Gerald

Stayed 1 night in May 2025

2/10 Terrible

MA ELENA, APO

Stayed 1 night in May 2025

8/10 Good

Mollie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient, clean and comfortable. Would book here again.
Stayed 3 nights in May 2025

10/10 Excellent

Lysia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly! Would have loved to upgrade to a suite but maybe next stay I’ll go ahead and book it ahead with of time. Blessed this property was pet friendly. The pool was nice as well.
Stayed 5 nights in May 2025

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff friendly and helpful. Clean place with an upscale feel.
Stayed 1 night in May 2025

10/10 Excellent

Ethan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

6/10 Okay

Paola

Liked: Staff & service
Liked the staff and breakfast omelet area. My room appeared cleaned, but I found dry dog or cat kibble in a corner of the room so I dont know how truly clean it was.
Stayed 5 nights in May 2025

10/10 Excellent

Taquetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was a ref average place to stay, the gluten free breakfast accommodations are really unacceptable
Stayed 3 nights in May 2025

8/10 Good

Janelle

Stayed 1 night in May 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and easy stay
Stayed 1 night in May 2025

8/10 Good

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was nice. I stayed for two nights. My only issues were that the outlet in the bathroom didn’t work, (I flipped the GFCI with no result) and Ihousekeeping never came to my room.
Stayed 2 nights in May 2025

8/10 Good

Theresa, Vinton

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Mcleodd

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I stay here pretty often, but my last two stays were pretty underwhelming. A manager still hasn’t followed up from my previous day where I didn’t have hot water, and this time my digital key didn’t work and the dryer in the laundry room charged me three times and still didn’t work.
Stayed 1 night in May 2025

8/10 Good

Janet

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Work done on ceiling beside elevator made first floor somewhat unsightly. The confusing breakfast plan was annoying to deal with…do I get $10 off? Or is it free? I bought two and only got one…weird. Free breakfast or not??
Stayed 1 night in Apr 2025

10/10 Excellent

Alaa

Stayed 1 night in Apr 2025