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Holiday Inn Express Richmond Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Exterior
Exterior
Shower, free toiletries, hair dryer, towels
Fitness facility
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services
The current price is NZ$246
includes taxes & fees
27 May - 28 May

Explore the area

View map
201 E Cary St, Richmond, VA, 23219
  • Place, Virginia Commonwealth University
    ‪5 min walk‬
  • Place, Broad Street
    ‪5 min walk‬
  • Place, Greater Richmond Convention Center
    ‪9 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.8 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(27 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(47 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(37 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Richmond

Holiday Inn Express Richmond Downtown by IHG puts you in the heart of Richmond, within just a 10-minute stroll of Virginia Commonwealth University and Broad Street. Highlights at this hotel include a complimentary breakfast, a 24-hour gym and a 24-hour business centre. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include laundry facilities, a 24-hour front desk and dry cleaning/laundry services. There's also the convenience of self parking. .Sights within a 15-minute walk of this Downtown Richmond hotel include Allianz Amphitheater at Riverfront and Greater Richmond Convention Center.

What's nearby

  • Virginia Commonwealth University - 5 min walk - 0.4 km
  • Broad Street - 5 min walk - 0.4 km
  • Allianz Amphitheater at Riverfront - 8 min walk - 0.7 km
  • Greater Richmond Convention Center - 9 min walk - 0.8 km
  • The National - 9 min walk - 0.8 km

Getting around

  • Richmond Main Street Station - 20 min walk
  • Richmond, VA (RIC-Richmond Intl.) - 17 min drive

Restaurants

  • ‪Ay Caramba - ‬5 min walk
  • ‪Pop's Market on Grace - ‬8 min walk
  • ‪Capital Ale House - ‬7 min walk
  • ‪Penny Lane Pub - ‬6 min walk
  • ‪The Patio Thai - ‬1 min walk

About this property

Holiday Inn Express Richmond Downtown by IHG

Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and concierge services are also featured at Holiday Inn Express Richmond Downtown by IHG. Parking is available for a fee.

This Richmond hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Holiday Inn Express Richmond - Midtown by IHG
Richmond
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 1,018 reviews
The price is NZ$217
includes taxes & fees
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Holiday Inn Express Richmond - Midtown by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Richmond Downtown by IHG?

Holiday Inn Express Richmond Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Richmond Downtown by IHG?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond Downtown by IHG on 27 May 2026 start from NZ$246, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Richmond Downtown by IHG?

Yep, Holiday Inn Express Richmond Downtown by IHG has a covered self car park with in/out privileges for USD 20 per night. A self car park is also available, for a fee.

Is Holiday Inn Express Richmond Downtown by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn Express Richmond Downtown by IHG is a hit with families.

Does Holiday Inn Express Richmond Downtown by IHG serve breakfast?

You bet, free buffet brekkie is served weekdays from 6:30 AM to 9:30 AM and on weekends between 7 AM and 10 AM.

Is there a free airport shuttle available at Holiday Inn Express Richmond Downtown by IHG?

No, Holiday Inn Express Richmond Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Richmond Downtown by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Richmond Downtown by IHG?

No, only service animals are allowed.

Holiday Inn Express Richmond Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1011 reviews
Rating 8 - Good. 270 out of 1011 reviews
Rating 6 - Okay. 102 out of 1011 reviews
Rating 4 - Poor. 40 out of 1011 reviews
Rating 2 - Terrible. 50 out of 1011 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Stayed 2 nights in Nov 2025

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Night staff was wonderful
Stayed 1 night in Feb 2026

8/10 Good

Joseph

Stayed 1 night in Jan 2026

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly staff. The room was modern, clean and the bed was fantastic
Stayed 1 night in Feb 2026

4/10 Poor

Amber

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Front desk staff were very pleasant , extremely nice! Rooms seemed to only have made up beds, dirty floors, hair on bathroom floor, bolt lock to room didn’t work, stains on curtains, hair stuck to sheets when pulling bedding back upon sleeping.
Stayed 1 night in Feb 2026

10/10 Excellent

AnnaWarren

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall great experience for our stay visiting VCU.
Stayed 1 night in Feb 2026

8/10 Good

Guankui

Stayed 3 nights in Jan 2026

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was very kind.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carolina

Stayed 1 night in Jan 2026

10/10 Excellent

Sharon Rose, Virginia Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, delicious breakfast
Stayed 2 nights in Jan 2026

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but there were little pincher bugs in the shower. Parking was difficult with a tall truck/SUV. Staff was super nice.
Stayed 1 night in Nov 2025

6/10 Okay

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Parking was well lit an convenient. Breakfast was nice with good coffee. One thing we did not care for is that the garage, elevator and all the way up to our floor smelled of weed. Someone had clearly been smoking in the garage and it went right into the elevator cab and up to the hotel with them. Very off putting and made us feel as if we were staying in a shady area. Additionally the tub faucet was leaking and would not shut off entirely, which could be heard dripping all night long.
Stayed 3 nights in Jan 2026

8/10 Good

Erin

Kind/friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Rita

Stayed 3 nights in Jan 2026

8/10 Good

Sandy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed, very good breakfast with good variety of choices. Desk staff at check in helpful with fixing mix up of reservations.
Stayed 1 night in Jan 2026

10/10 Excellent

Yijing

Stayed 2 nights in Jan 2026

10/10 Excellent

CURTIS

Stayed 1 night in Jan 2026

10/10 Excellent

Nilda

Liked: Cleanliness, amenities, property conditions & facilities
Great service.
Stayed 1 night in Jan 2026

10/10 Excellent

Roslyn

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel! Love the location, I was only 9 min away from where my event I was attending. I will stay there the next time I visit Richmond!
Stayed 1 night in Jan 2026

10/10 Excellent

Armin, CHARLOTTESVILLE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very spacious and clean, and the blackout curtains worked well. Both at arrival and departure, the staff was very friendly and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room, amenities, location, free breakfast.
Stayed 1 night in Nov 2025

4/10 Poor

Trevor

Liked: Staff & service
Disliked: Property conditions & facilities
I would not give above 3 stars just because the hotel parking deck below the hotel is not kept very safe. My car window was broken into and I had to find out the next morning after I checked out. It was disappointing.
Stayed 3 nights in Dec 2025

8/10 Good

Cynthia

Stayed 1 night in Dec 2025

10/10 Excellent

Tamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent! The general manager, Patrick, was very polite and courteous as he assisted me with checkin and ensured I was familiar with how to navigate my stay. I felt safe. The room was comfy and clean, and I will stay there again when I am in town. The parking is very convenient for a city hotel.
Stayed 2 nights in Dec 2025