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Holiday Inn Express Richmond Downtown by IHG

2.5 star property
Hotel with free breakfast, a quick walk to Virginia Commonwealth University

Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Free daily buffet breakfast
Fitness facility
Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
The current price is NZ$228
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
201 E Cary St, Richmond, VA, 23219
  • Virginia Commonwealth University
    ‪5 min walk‬
  • Broad Street
    ‪6 min walk‬
  • Greater Richmond Convention Center
    ‪9 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
20 bathrooms
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
20 bathrooms
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
20 bathrooms
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
20 bathrooms
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
20 bathrooms
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
20 bathrooms
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
20 bathrooms
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

8.8 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
20 bathrooms
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
20 bathrooms
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
20 bathrooms
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Richmond

Holiday Inn Express Richmond Downtown by IHG puts you in the heart of Richmond, within just a 10-minute stroll of Virginia Commonwealth University and Broad Street. Highlights at this hotel include a complimentary breakfast, a 24-hour gym and a 24-hour business centre. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include laundry facilities, a 24-hour front desk and dry cleaning/laundry services. There's also the convenience of self parking. .Sights within a 15-minute walk of this Downtown Richmond hotel include Allianz Amphitheater at Riverfront and Greater Richmond Convention Center.

What's nearby

  • Virginia Commonwealth University - 5 min walk - 0.4 km
  • Broad Street - 6 min walk - 0.6 km
  • Greater Richmond Convention Center - 9 min walk - 0.8 km
  • The National - 9 min walk - 0.8 km
  • Altria Theater - 12 min walk - 1.1 km

Getting around

  • Richmond Main Street Station - 19 min walk
  • Richmond, VA (RIC-Richmond Intl.) - 17 min drive

Restaurants

  • ‪The Patio Thai - ‬1 min walk
  • ‪Penny Lane Pub - ‬6 min walk
  • ‪Nami - ‬3 min walk
  • ‪Valentino's Italian Pizzeria - ‬5 min walk
  • ‪Cafe Rustika - ‬4 min walk

About this property

Holiday Inn Express Richmond Downtown by IHG

Hotel with free breakfast, a quick walk to Virginia Commonwealth University
Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and concierge services are also featured at Holiday Inn Express Richmond Downtown by IHG. Parking is available for a fee.

This Richmond hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Exterior

Holiday Inn Express Richmond - Midtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,009 reviews
The price is NZ$238
includes taxes & fees
20 Oct - 21 Oct
Holiday Inn Express Richmond - Midtown by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Richmond Downtown by IHG?

Holiday Inn Express Richmond Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Richmond Downtown by IHG?

As of 23 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond Downtown by IHG on 19 Oct 2025 start from NZ$228.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Richmond Downtown by IHG?

Yep, Holiday Inn Express Richmond Downtown by IHG has a covered self car park with in/out privileges for USD 20 per night.

Is Holiday Inn Express Richmond Downtown by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn Express Richmond Downtown by IHG is a hit with families.

Does Holiday Inn Express Richmond Downtown by IHG serve breakfast?

You bet, free buffet brekkie is served weekdays from 6:30 AM to 9:30 AM and on weekends between 7 AM and 10 AM.

Is there a free airport shuttle available at Holiday Inn Express Richmond Downtown by IHG?

No, Holiday Inn Express Richmond Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Richmond Downtown by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Richmond Downtown by IHG?

No, only service animals are allowed.

Reviews

Holiday Inn Express Richmond Downtown by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 523 out of 1010 reviews
Rating 8 - Good. 268 out of 1010 reviews
Rating 6 - Okay. 106 out of 1010 reviews
Rating 4 - Poor. 49 out of 1010 reviews
Rating 2 - Terrible. 64 out of 1010 reviews

Reviews

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place but rooms fill up fast!
Stayed 2 nights in May 2025

4/10 Poor

SAHRAH

Stayed 1 night in Jun 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Anita, Tarboro

Stayed 1 night in Jun 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Staff was very friendly and helpful. It seemed safe at and around the property. Room AC worked wonderfully. Breakfast was delicious. And there were plenty of restaurants within walking distance and the Amphitheatre is only a few blocks away. Cons: It would have been nice to have a ramp at the outdoor steps. Carrying luggage up the steep steps was a little awkward. Getting in/out of shower was precarious. Fortunately there was a hand rail I was able to grab before falling. The Grab & Go convenient Store was lackluster. There is a 7-11 several blocks away.
Stayed 2 nights in Jun 2025

10/10 Excellent

Janine

Stayed 1 night in Jun 2025

2/10 Terrible

Connie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy Place

The elevators were disgusting. I was hoping that was going to be the only thing disgusting but my bathroom was disgusting also. The shower was the worst, it was dirty & the pressure was awful. I would have had a better shower experience at the sink. The parking deck did not feel safe. They were painting on the 6th floor the day I was there and the paint smell made its way into my room. I had lovely views from the corner room but the windows were filthy. I couldn't wait to leave the property the next morning, I did't even go to complimentary breakfast or coffee. Terrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to walk to Allianz. The place is clean
Stayed 1 night in Jun 2025

8/10 Good

ANDREW

Stayed 1 night in Jun 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The tub was very slippery and the only grab bar was next to the faucet handle. There should be at least one other grab bar on the side wall. Also, the bathroom door automatically closes so it can not be left ajar with the light on for middle of the night bathroom trips.
Stayed 2 nights in Jun 2025

8/10 Good

Charles

Travelled with family
Liked: Room comfort
It was a bit run down - but not too bad. We stayed here after a tour of University of Richmond. The lady at the front was very nice. Breakfast was fine. Not bad for the price, since Richmond can be a bit pricey.
Stayed 1 night in Jun 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time good service
Stayed 2 nights in Jun 2025

4/10 Poor

Lauren

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Was fairly dirty feeling corners of bathroom were dirty and shower was old looking. Smelled like smoke on 3rd floor. Carpet felt like it was oily. Very disappointed.
Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. The hotel is really nice and modern. Lots of pillows on the bed was nice too. Loved that it was walking distance from the music venue I attended.
Stayed 1 night in Jun 2025

2/10 Terrible

Gillian

Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent! The ONLY complaint I have is the water pressure was super low, so rinsing off in the shower was a pain, but everything else about the visit was amazing!
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were super friendly.
Stayed 2 nights in Jun 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location to music venue
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were personal and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Emma

Stayed 2 nights in May 2025

8/10 Good

Bella

Stayed 2 nights in May 2025

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Nice staff, building needs refresh
Stayed 1 night in Jun 2025

8/10 Good

Jon Josh, menands

Liked: Cleanliness
I didnt like it when on my first morning there, upon exiting my room i was observed by a cleaning person a short distance away. She offored no greeting, yet when two white women approached are vacinity the cleaning person quickly greeted them with a "good morning". While before she look directly at me with no greeting. Im a black man. I didnt appreciate that.
Stayed 2 nights in May 2025