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Home2 Suites by Hilton Richmond Short Pump

Property class: 3

Photo gallery for Home2 Suites by Hilton Richmond Short Pump

An outdoor seating area with a fire pit, yellow chairs, and colorful striped sofas.
A modern interior with a seating area, tables, and a kitchen in the background.
An indoor swimming pool with lounge chairs and a changing station.
A hotel room with a bed, a sofa, a desk, and a TV.
A hotel reception area with a reception desk, a minibar, and a self-service beverage station.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Parking available
The current price is NZ$325
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
209 Towne Center West Blvd, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪3 min walk‬
  • Place, Short Pump Village
    ‪3 min drive‬
  • Place, Greater Richmond Convention Center
    ‪28 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪43 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a sofa, a TV, and a desk.

Studio Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(46 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

A modern bathroom with two sinks, a bathtub, and a shower.

Studio, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

A modern bathroom with a large mirror, a sink, a shower with a handheld showerhead, and a small vanity table.

Studio, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

A hotel room with a bed, a sofa, a TV, and a desk.

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

A hotel room with a large bed, a TV on a cabinet, a bedside table with a lamp, and a window with curtains.

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

A modern bathroom with two sinks, a bathtub, and a shower.

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

A hotel room with a large flat-screen TV, a desk with a chair, a sofa, a small table, and a mirror.

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(51 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

A modern bathroom with two sinks, a bathtub, and a shower.

Studio, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Roll-In Shower)

A modern bathroom with a large mirror, a sink, a shower with a handheld showerhead, and a small vanity table.

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

A hotel room with a large flat-screen TV, a desk with a chair, a sofa, a small table, and a mirror.

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

Richmond

At Home2 Suites by Hilton Richmond Short Pump you'll be within a 10-minute walk of Short Pump Town Center and 1.8 km (1.1 mi) from Short Pump Village. Highlights at this Mediterranean hotel include an indoor swimming pool, free buffet breakfast and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 20-minute drive of this 3-property class Short Pump hotel include University of Richmond and Virginia Commonwealth University.

What's nearby

  • Short Pump Town Center - 3 min walk - 0.3 km
  • Short Pump Village - 3 min drive - 1.8 km
  • Virginia Commonwealth University - 25 min drive - 26.3 km
  • Greater Richmond Convention Center - 28 min drive - 28.7 km
  • Kings Dominion - 32 min drive - 42.5 km

Getting around

  • Richmond Main Street Station - 20 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 34 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Casa Del Barco - ‬8 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Capital One Café - ‬10 min walk

About this property

Home2 Suites by Hilton Richmond Short Pump

Home2 Suites by Hilton Richmond Short Pump offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly Home2 Suites by Hilton Richmond Short Pump also features a picnic area, coffee/tea in common area, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mediterranean Richmond hotel is smoke free.

  • 254 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Outdoor picnic space
  • Lift
  • No smoking on site
Home2 Suites by Hilton Richmond Short Pump offers 254 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 65-inch LCD televisions come with premium satellite channels, first-run films and pay-per-view films. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable/satellite channels
  • First-run films
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 76 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond

Frequently asked questions

What is the cancellation policy at Home2 Suites by Hilton Richmond Short Pump?

Home2 Suites by Hilton Richmond Short Pump offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Home2 Suites by Hilton Richmond Short Pump?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Home2 Suites by Hilton Richmond Short Pump on 29 Oct 2026 start from NZ$325, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Home2 Suites by Hilton Richmond Short Pump?

Yep, Home2 Suites by Hilton Richmond Short Pump has an uncovered self car park with in/out privileges for USD 10.00 per day. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

Does Home2 Suites by Hilton Richmond Short Pump have a pool?

Home2 Suites by Hilton Richmond Short Pump has an indoor pool.

Is Home2 Suites by Hilton Richmond Short Pump family-friendly?

You bet! With amenities such as a deli and a picnic area, as well as free extra beds in the guestrooms, it's no surprise that Home2 Suites by Hilton Richmond Short Pump is a hit with families.

Does Home2 Suites by Hilton Richmond Short Pump serve breakfast?

Yep, free buffet breakfast is served daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Home2 Suites by Hilton Richmond Short Pump?

No, Home2 Suites by Hilton Richmond Short Pump does not offer an airport shuttle service.

What time are check-in & check-out at Home2 Suites by Hilton Richmond Short Pump?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Home2 Suites by Hilton Richmond Short Pump Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 551 out of 752 reviews
Rating 8 - Good. 109 out of 752 reviews
Rating 6 - Okay. 54 out of 752 reviews
Rating 4 - Poor. 19 out of 752 reviews
Rating 2 - Terrible. 19 out of 752 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the rooms were clean.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and wonderful breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient location, very clean, and the staff was helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, comfort of bed and room overall, breakfast was delicious, parking was well lit and safe, and great location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was large, room was clean and the facility was quiet.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was top notch!! I would highly recommend staying here for anyone in the Richmond area!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The hotel and room felt clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wounderful staff, very accommodating
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location for nearby shops and dining options. Breakfast options could be better. This is my second visit to this particular hotel, and I will most likely book again in the future!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property far exceeded expectations. Suite was clean and hotel overall beautiful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was super helpful. Room was lovely and very clean. Breakfast was nice with excellent coffee.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, attentive staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Room was clean, staff were nice and it’s in a good area convenient to lots of shopping/restaurants.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Quiet and clean room overall! Love the location and the staff were very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff. We arrived late after my daughter's surgery and the staff was very accommodating!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean room!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
wonderful stay and excellent staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was ok
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The breakfast was okay in my opinion.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel!
Stayed 3 nights in Oct 2025