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Staybridge Suites Rochester - Commerce Dr NW by IHG

3.0 star property
Hotel in Rochester with free breakfast and 24-hour fitness centre

Photo gallery for Staybridge Suites Rochester - Commerce Dr NW by IHG

Exterior
Interior
Full-sized fridge, microwave, stovetop, dishwasher
Terrace/patio
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Kitchen
  • Pet-friendly
The current price is NZ$194
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
2350 Commerce Drive NW, Rochester, MN, 55901
  • Place, Mayo Clinic Hospital - Saint Marys Campus
    ‪4 min drive‬
  • Place, Mayo Clinic
    ‪6 min drive‬
  • Place, Mayo Civic Center
    ‪6 min drive‬
  • Airport, Rochester, MN (RST-Rochester Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, Kitchen

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, Kitchen

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Shower/bath combination
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobil, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobil, Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 43 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Comm, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Comm, Tub)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Comm)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Comm)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
2 bedrooms
Sofa bed
Shower/bath combination
  • 75 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobil, Roll Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Mobil, Roll Shwr)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Comm)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Comm)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Comm, Roll Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Comm, Roll Shwr)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Bedrooms, Accessible, Kitchen (Tub)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Bedrooms, Accessible, Kitchen (Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Comm, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Comm, Tub)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Comm)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (Comm)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Comm)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Accessible, Kitchen (Comm)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

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About the area

Rochester

At Staybridge Suites Rochester - Commerce Dr NW by IHG you'll be within a 15-minute walk of Badger Ridge Park and 1.8 km (1.1 mi) from Douglas State Trail Head Rochester. Highlights at this hotel include an indoor swimming pool, free buffet breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Other amenities include a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Rochester hotel include Mayo Clinic and Mayo Clinic Hospital - Saint Marys Campus.

What's nearby

  • Mayo Clinic Hospital - Saint Marys Campus - 4 min drive - 5.4 km
  • Apache Mall - 6 min drive - 7.1 km
  • Mayo Clinic - 6 min drive - 6.5 km
  • Mayo Civic Center - 6 min drive - 6.8 km
  • Rochester Recreation Center - 7 min drive - 7.1 km

Getting around

  • Rochester, MN (RST-Rochester Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Hy-Vee Market Grille Express - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Five West - ‬5 min walk

About this property

Staybridge Suites Rochester - Commerce Dr NW by IHG

Hotel in Rochester with free breakfast and 24-hour fitness centre
Staybridge Suites Rochester - Commerce Dr NW by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. The business-friendly Staybridge Suites Rochester - Commerce Dr NW by IHG also features barbecue grills, a picnic area, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3-star Rochester hotel is smoke free.

  • 109 guestrooms or units
  • 4 levels
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • 1 conference room
Staybridge Suites Rochester - Commerce Dr NW by IHG offers 109 air-conditioned accommodations with DVD players and a safe. Flat-screen televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and dishwashers. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Exterior
Aspen Suites
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  • Hot tub
  • Breakfast included
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4.5 out of 5, Wonderful, 668 reviews
Aspen Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 6 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • Shopping

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 6.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. The property is professionally cleaned.

We should mention

  • Up to 10 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Rochester Commerce Dr NW Hotel
Staybridge Suites Commerce Dr NW Hotel
Staybridge Suites Rochester Commerce Dr NW
Staybridge Suites Rochester Commerce Dr NW Hotel
Staybridge Suites Commerce Dr NW Hotel
Staybridge Suites Rochester Commerce Dr NW
Staybridge Suites Commerce Dr NW
Hotel Staybridge Suites Rochester - Commerce Dr NW Rochester
Rochester Staybridge Suites Rochester - Commerce Dr NW Hotel
Hotel Staybridge Suites Rochester - Commerce Dr NW
Staybridge Suites Rochester - Commerce Dr NW Rochester
Staybridge Suites Rochester Commerce Dr NW
Staybridge Suites Rochester Commerce Dr NW an IHG Hotel
Staybridge Suites Rochester - Commerce Dr NW by IHG Hotel
Staybridge Suites Rochester - Commerce Dr NW by IHG Rochester

Frequently asked questions

What is the cancellation policy at Staybridge Suites Rochester - Commerce Dr NW by IHG?

Staybridge Suites Rochester - Commerce Dr NW by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Staybridge Suites Rochester - Commerce Dr NW by IHG?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Staybridge Suites Rochester - Commerce Dr NW by IHG on 15 Nov 2025 start from NZ$194.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Staybridge Suites Rochester - Commerce Dr NW by IHG?

Yep, Staybridge Suites Rochester - Commerce Dr NW by IHG has a self car park with in/out privileges for USD 6.00 per day.

Are there any beaches close to Staybridge Suites Rochester - Commerce Dr NW by IHG?

The closest beach to Staybridge Suites Rochester - Commerce Dr NW by IHG is Cascade Lake Beach (3.2 km).

Does Staybridge Suites Rochester - Commerce Dr NW by IHG have a pool?

Staybridge Suites Rochester - Commerce Dr NW by IHG has an indoor pool.

Are there hot tubs in the rooms at Staybridge Suites Rochester - Commerce Dr NW by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Staybridge Suites Rochester - Commerce Dr NW by IHG serve breakfast?

Yeah, complimentary buffet breakfast is offered daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Staybridge Suites Rochester - Commerce Dr NW by IHG?

No, Staybridge Suites Rochester - Commerce Dr NW by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Staybridge Suites Rochester - Commerce Dr NW by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Staybridge Suites Rochester - Commerce Dr NW by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 295 out of 497 reviews
Rating 8 - Good. 121 out of 497 reviews
Rating 6 - Okay. 50 out of 497 reviews
Rating 4 - Poor. 12 out of 497 reviews
Rating 2 - Terrible. 19 out of 497 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Stayed 1 night in Jul 2025

2/10 Terrible

Maria Providencia

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Shara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Glenna Halley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here more than half dozen times. Each time the service has been good and friendly. No complaints. Walking distance to groceries, Costco, coffee, and restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Abby

Stayed 1 night in Jul 2025

10/10 Excellent

Tarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Lisabeth, Franklin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
We had reserved an accessible room but didn’t get one. I use a walker and our room was the furthest from the elevator. Seeing as we were only staying one night we didn’t bother complaining. The size of the suite was great but the sofa was old and threadbare. I also sunk down in it.
Stayed 1 night in Jun 2025

10/10 Excellent

Dominique

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean rooms and helpful staff. Evening reception with music and breakfast were exceptional.
Stayed 1 night in Jun 2025

4/10 Poor

Kevin

Stayed 3 nights in Jun 2025

10/10 Excellent

CHARLES

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the property was clean and kept updated
Stayed 2 nights in Jun 2025

8/10 Good

Lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Mary

Business traveller
Liked: Cleanliness, staff & service, room comfort

Comfortable

I was disappointed that I had to try three rooms before I found one that would be acceptable for my stay. The first room was almost 80° and it seemed the air conditioning was broken. The second had a strange vibration in the floor and bouncing off the windows. It may have been above the laundry area. The third room was just right! I must say though the staff was very patient and kind with me to keep offering different rooms until we found one that was going to work.
Stayed 1 night in Jun 2025

6/10 Okay

Mackenzie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Janeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

It was very nice and welcoming. All the comforts of home . Clean!
Stayed 1 night in May 2025

2/10 Terrible

Cherea

Disliked: Cleanliness, staff & service, property conditions & facilities
The pool and hot tub water were brown. I provided picures. We were told oh we had a large group. It smelled like sewage. They then closed the pool to clean which was our whole stay. Then at 3 am our smoke alarm went off. They had no explanation. Deal with it. When we asked for towels or any help we were litterly told we will see. When i contacred Staybridge they said it wasnt their problem due to being booked thru a 3rd party app. They offered me points on a card i dont even have.
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Tomi

Stayed 2 nights in May 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jaime

Travelled with family
Liked: Staff & service
I love the size of the room for a family of 5 that was traveling for a wrestling tournament. I wish the soap and shampoo and conditioner werent reusable for everyone. I feel like that is unsafe. I feel like the bathroom could have been cleaner.
Stayed 1 night in May 2025

6/10 Okay

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Kristiana

Travelled with family
Disliked: Cleanliness, staff & service
Of the 3 Staybridge Hotels my family and I stayed in over the course of our family vacation, this Rochester location was absolutely the worst overall. We arrived around 9pm after traveling all day. The room itself wasn’t very clean when we got in, with most surfaces feeling gritty and sticky. We didn’t have any extra bedding for the pull out couch, and no one answered the front desk phone when we called down. We made do for the night and then noticed more issues in the morning, namely that the shower was broken, the towels had holes in them, and the remote/alarm clocks were missing the battery covers. I went to the front desk just to let them know and to ensure we wouldn’t be charged for these items, and the man working the front desk was one of the rudest customer service people I’ve ever encountered. He was interrupting to make excuses to the point where I couldn’t even get a word in. “Minnesota Nice” apparently skipped this location. Based on the staff and cleanliness, we would never return to this location.
Stayed 1 night in Apr 2025