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Hotel Family House

1.0 star property

Photo gallery for Hotel Family House

Reception
Egyptian cotton sheets, memory-foam beds, desk, free cots/infant beds
Shower, free toiletries, hair dryer, towels
Property entrance
Egyptian cotton sheets, memory-foam beds, desk, free cots/infant beds

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is NZ$361
includes taxes & fees
11 Apr - 12 Apr

Explore the area

View map
Via Bixio 72, Rome, RM, 00185
  • Place, Piazza Vittorio Emanuele II
    ‪5 min walk‬
  • Place, Basilica di Santa Maria Maggiore
    ‪13 min walk‬
  • Place, Colosseum
    ‪18 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪33 min drive‬

Room options

View all photos for Classic Quadruple Room

Egyptian cotton sheets, memory-foam beds, desk, free cots/infant beds

Classic Quadruple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Economy Double or Twin Room

Economy Double or Twin Room

Economy Double or Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Egyptian cotton sheets, memory-foam beds, desk, free cots/infant beds

Single Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Triple Room

Egyptian cotton sheets, memory-foam beds, desk, free cots/infant beds

Basic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About the area

Rome

At Hotel Family House you'll be within a 20-minute stroll of popular places like Colosseum and Basilica di Santa Maria Maggiore. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and express check-in. Plus you'll find express check-out, tour/ticket assistance and multilingual staff. There's also the convenience of an area shuttle. .Attractions within a 30-minute walk of this Rome Historic Centre hotel include Via Nazionale and Roman Forum.

What's nearby

  • Piazza Vittorio Emanuele II - 5 min walk - 0.5 km
  • Via Marsala - 8 min walk - 0.7 km
  • Piazza Santa Maria Maggiore - 11 min walk - 1.0 km
  • Basilica di Santa Maria Maggiore - 13 min walk - 1.1 km
  • Colosseum - 18 min walk - 1.6 km

Getting around

  • S Bibiana Station - 3 min walk
  • Rome Termini Station - 17 min walk
  • Ciampino Airport (CIA) - 31 min drive

Restaurants

  • ‪Palazzo del Freddo di Giovanni Fassi - ‬2 min walk
  • ‪Horti Magici - ‬4 min walk
  • ‪Bar Trani - ‬4 min walk
  • ‪SURA Ristorante Coreano - ‬1 min walk
  • ‪Il Tempio di Minerva - ‬4 min walk

About this property

Hotel Family House

Hotel Family House offers its guests multilingual staff, tour/ticket assistance, and express check-in. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Rome hotel.

  • 1 building
  • 11 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Smoking in designated areas
Hotel Family House offers 11 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Memory foam beds feature Egyptian cotton sheets. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, mobile payments and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, cash and mobile payments. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number IT058091A1QPH5W4P8

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Family House Hotel
Family House Hotel Rome
Family House Rome
Family House Hotel Rome
Family House
Hotel Family House Rome
Hotel Family House Hotel
Hotel Family House Hotel Rome

Frequently asked questions

Does Hotel Family House serve breakfast?

Yeah, breakfast is offered daily.

How much does it cost to stay at Hotel Family House?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Family House on 11 Apr 2026 start from NZ$361, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Family House?

No, Hotel Family House does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Family House?

Check-in begins at noon. Check-out time is 10:30 AM.

Are pets allowed at Hotel Family House?

No, pets are not allowed.

Hotel Family House Reviews

Reviews

6.4
Rating 10 - Excellent. 25 out of 222 reviews
Rating 8 - Good. 65 out of 222 reviews
Rating 6 - Okay. 81 out of 222 reviews
Rating 4 - Poor. 31 out of 222 reviews
Rating 2 - Terrible. 20 out of 222 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Candice

Liked: Cleanliness, staff & service, room comfort

Decent stay, but room was not like photo

The staff were friendly, but the room looked nothing like the photos online. The location worked for us and it was decent enough to just stay. The toilet was facing a corner wall that stuck out, so had to sit sideways on the toilet, then the toilet would wobble and the seal came off and flooded the floor. The shower was good. It'd be nicer to know what the room looked like beforehand, and not feel like it was misrepresented. Good walking distance to colosseum.
Stayed 3 nights in Jan 2025

8/10 Good

Mario

Liked: Staff & service, property conditions & facilities
Very kind staff
Stayed 3 nights in Nov 2024

6/10 Okay

kevin

Liked: Cleanliness, staff & service
The property was pretty basic … no fridge or kettle in room . I like to drink hot tea or coffee first thing in the morning. I’ve never stayed in Italy so I don’t know if this is normal or not to supply these things . To buy coffee in italy it’s horrible I don’t think they use hot water . The room was cleaned everyday with clean sheets and towels in the shower room .
Stayed 4 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was basic but nice. We were on the top floor and there is no lift which was a downside. Staff were friendly
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice location, within a couple of blocks of a metro station and 15 min. walk to the Termini (main train) terminal. Convenient 1.5 block walk to the grocery store and 2 block walk to a few cafe's. Going through exterior renovations and our room had already been renovated with new paint, lighting, restroom, interior upgrades, etc.
Stayed 5 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was double booked when we arrived and we had a dirty room for 4 nights and not told our room was ready the second day so it made our holiday not so good
Stayed 5 nights in Oct 2018

10/10 Excellent

Waz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a city break

The hotel is in the process of refurbishing all the rooms ( so it’s looks a lot better then the photos) The room we had was almost complete, it had all the basic essentials - bathrooms has been done up nice, it was clean. The air conditioning unit was not connected yet and there was one lose wire. Overall, the location of the property was really good - we could walk to all of the main sites/attractions. The hotel staff were friendly in helping us out with anything.
Stayed 3 nights in May 2018

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thief

Avoid this hotel at all cost we had money stolen from our locked room they refused to call the police for us they just laught we ended up going to find the police station ourselves the next day they refused to speak we us Even the police said it was a inside job for the room to be locked up again and the area is not the best of areas .
Stayed 6 nights in Feb 2018

8/10 Good

Irfan

Liked: Cleanliness, staff & service

Central location, reasonable cost-effective room

Good central location, many attractions including Colloseum at walking distance. Roma Termini and Manzoni metro at walking distance. Room itself was very basic yet clean (for the price you pay for it, the facilities are reasonable). Air-conditioning in good working order. Receptionist (Tariq) was very polite and helped us arrange taxi to the airport at 3AM.
Stayed 3 nights in Sep 2017

2/10 Terrible

jatt, via boxio 72

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worse hotel in italy i never ever seen in my life
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Remember it's a ONE ⭐️ hotel

Hot water never got hot. At the most it was mild. No fridge in the room but did have an AC! Which was a surprise. No lift in the building. The rooms are off the staircase so you do hear alot of footsteps. The free breakfast is not even provided by the hotel, its sub-contracted to a coffee shop long the street, which includes a tea/coffee and one pastry.
Stayed 2 nights in Jul 2017

4/10 Poor

Don, New Zealand

Disliked: Cleanliness, property conditions & facilities, room comfort

Expected more, very old and out of time.

Friendly, helpful stuff. Hotel out of date, woad be nice to have more modern bathroom.
Stayed 4 nights in Jun 2017

4/10 Poor

Tiffany, United Kingdom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Close to metro

The motel is very close to the metro and the staff was very friendly and helpful. But, the room was very old and needed to be updated. The bedding was very old and needed to be replaced. We had to walk through the office to get to our room #11.

10/10 Excellent

Cristhian, Croatia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location, the best staff and deal.

The staff was so helpful with every request, Room was good with balcony. The best place to stay in Rome.

6/10 Okay

Jaganathan

Liked: Staff & service
Disliked: Property conditions & facilities

Budget hotel for short stay

Stay was Ok. We have been given in 2nd floor and my friend was in 3rd floor. No lift facility available, climbing on the stairs was bit hectic (after your long walk in Colosseum and Roman Forum). Voucher was given for breakfast in near by café shop. You don't have many items to choose, only pastries are given. Not much choice. It's a partially open bathroom (though it is private inside the room) and toilet door was not closing properly. Room is very compact but clean.

6/10 Okay

M, london

Disliked: Cleanliness, property conditions & facilities

Just Ok

It's just ok but would not recommend anyone to stay

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not good area, not good room or staff but clean

The area was not good, the bed had a massive dip in it and couldnt sleep, staff grumbled at us about breakfast was somewhere else not on the site, no lift. We moved hotels. It was very very clean and it is rated 1 star.

6/10 Okay

Jim, New Jersey

It is O.K. The hot water is not stable. When you take a shower, the temperature is changing so much. The towels should be provided every day.

8/10 Good

m, manchester

Liked: Staff & service

nice hotel in city centre.

easy to get everywhere you need by walk. market with fresh fruits, park and all the attractions in 2 miles from hotel

2/10 Terrible

Jeremy, California

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away!

The hotel was dirty, noisy, and in a location that was a bit intimidating to walk at night. The room was very cheap, but just disgusting. While we were there, our toilet and sink clogged, and our room was not cleaned every day. Our room was actually downstairs next to the check in desk, and consequently very noisy. On our first night, the female employee who was at the desk seemed to have a lot of people coming and visiting her. She and her visitors talked and laughed until around 3:30am. Then at 6:30, people began checking out. I literally had to sleep with my headphones and music on all night to get any sleep. Our room resembled a bomb shelter. On a positive note, the two males who worked in the hotel were great and very helpful. Additionally, our room's AC was great!

4/10 Poor

wong keh voon, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort

Good hospitality , lack of smile fr cafe operator

Hotel owner gave us a good welcome. Helps us on some enquires. The breakfast was sub to a next door cafe. Cafe operator was seems to be treating us with any smiles

6/10 Okay

Alison, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good for a quick, cheap stay

The hotel owner was really nice, and the included breakfast is a plus. The neighborhood is a little sketchy at night, but the location is close to the main train station and a quick 20 minute walk to the Colosseum, which was very convenient. The hotel is fairly old so you should probably have more of a hostel mindset going in, but it wasn't dirty. I thought it was fine for the low price I paid, and I kind of expected this seeing the other reviews.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel in my whole trip

worst hotel

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

Daniel, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good cost/benefit

Hotel is good cost/benefit. Nearby Termini, metro station, some good options to eat. Bathtub is small but is ok. Staff is friendly.