4.1 out of 5

"The room was spacious. Bathroom and toilets were good. The pool was under maintenance and we were not informed of that. Overall it was a good experien ... " More

By a verified traveller on Mon 30 Jul 2018

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Hotel Description

At Apollo Hotel Rotorua you'll be within steps of Whakarewarewa Hot Springs and Whakarewarewa: The Living Maori Village. Highlights at this property include in-room free WiFi, patios, and Smart televisions.

Each apartment features cable TV, a DVD player, and a coffee/tea maker. A fridge and a microwave make in-room dining convenient. Free weekday newspapers, Netflix, and a hairdryer are also available.

Enjoy access to 2 spa tubs along with an outdoor swimming pool and a fitness centre. Conference space, a meeting room, and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas, a sauna, and a kids' swimming pool. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 4.5-star Rotorua property include Tamaki Maori Village and Polynesian Spa.

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$129 per night

Premier Suite, 1 Bedroom, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, Connecting Rooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apollo Hotel Rotorua ratings based on 402 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Apollo Hotel Rotorua

Everyone (144) Couples (142) Business (1) Family (115)
2 out of 5
Old mattress and pillow and very dirty room specially around the bed area.

Posted by on 15 Feb. 2019

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4 out of 5
Clean and modern. Friendly helpful staff. Great pool & sauna

Posted by on 27 Dec. 2018

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5 out of 5
Lovely quite place to stay. Perfect for our purposes.

Posted by , from Auckland on 4 Nov. 2018

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3 out of 5
Budget rate but also budget quality hotel. You get what you pay for.

Posted by on 18 Oct. 2018

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3 out of 5
Looked pretty clean initially but came across a few not so great things. Furniture needs replacing - chunks missing off tables, bedside drawers, etc. plasterer literally outside my door first thing in the morning making a racket. TV was a nightmare to operate. Friendly reception staff. Offered to take my bags to the room.

Posted by , from Napier on 13 Sep. 2018

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2 out of 5
The pillow cases were dirty, the beds were hard, with no blankets and the heating was noisy with no thermostat or way to control room temperature.

Posted by , from Palmerston North on 12 Sep. 2018

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2 out of 5
There was dirt and lost objects under the beds. Bathroom sink had dirt stains and balcony floor did lack cleaning.

Posted by on 3 Sep. 2018

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4 out of 5
The room was spacious. Bathroom and toilets were good. The pool was under maintenance and we were not informed of that. Overall it was a good experience

Posted by on 30 Jul. 2018

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4 out of 5

Good parking. Quiet location.

Pros: Great host at entrance. Very organised for our arrival and accommodating.
Connecting rooms meant comfort for all. Very limited bench space for breakfast preparation. Pulled out bed side table to access plugs - very dirty dusty behind easily accessible and light bedside table.

Posted by on 20 Jul. 2018

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3 out of 5
Stayed one night, Hotel was warm and beds comfortable but shower was grubby and furniture pretty worn

Posted by on 17 Jul. 2018

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Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Hotel Policies

Check-in

  • Check-in time ends at 8 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7 AM-8 PM
  • Saturday-Sunday: 8:30 AM-5 PM
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 8 PM
  • Saturday - Sunday: 8:30 AM - 5 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apollo Hotel Rotorua
  • Apollo Rotorua

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Apartment property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®