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"Well priced with comfortable beds and clean. I would stay here again " More

By a verified traveller on Sun 28 Jun 2020

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Hotel Description

Four Canoes Hotel places you in the center of Rotorua, within just a 15-minute stroll of Rotorua Central Mall and Tamaki Maori Village. Highlights at this motel include 3 outdoor swimming pools, free self parking, and a spa tub.

Flat-screen TVs with satellite channels are featured in all 50 rooms, and you can enjoy patios, coffee/tea makers, and hair dryers. Nice touches to enhance your stay include free toiletries and premium bedding.

This smoke-free motel offers free WiFi in public areas, barbecue grills, and dry cleaning/laundry services. Added amenities include laundry facilities and a microwave in a common area. Continental breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of free RV/bus/truck parking.

Places within a 30-minute walk of this 3-star Fenton Street motel include Polynesian Spa and Rotorua Hospital.

Queen Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$83* Per night/room 26 Jul. - 27 Jul.

NEW Superior Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Four Canoes Hotel ratings based on 127 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Four Canoes Hotel

Everyone (72) Couples (14) Students (1) Family (33)
2 out of 5
Very disappointing. Room was still a mess, only had 1 cup and 2 towels knowing that I payed for 4 people to stay. Sheets were dirty, tea and sugar supplies weren’t replenished.

Posted by , from Auckland on 8 Jul. 2020

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Comment from Hotel Management

8 Jul. 2020 by Ryan

Kiaora, Sorry to hear about the trouble you had. We hope you enjoyed the rest of you stay in Rotorua.

4 out of 5
Well priced with comfortable beds and clean. I would stay here again

Posted by , from Auckland on 28 Jun. 2020

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Comment from Hotel Management

30 Jun. 2020 by Ryan

Thank you for the feedback.

3 out of 5
This property is very tired. But in a great locstion close to town

Posted by on 13 Jun. 2020

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Comment from Hotel Management

25 Jun. 2020 by Ryan

Thank you for the feedback.

1 out of 5
So on the advertisement when booking it stated there was pool facilities and hot mineral spa which when we arrived were closed due to covid, but there was no notes or pre-warbibgs of this about the closure also our room wasn’t vaccumed and the buffett breakfast was a packed little breakfast. The bathroom smelt of old urination, had a cracked top and the shower had wear and tear damages which was not displayed in the photos when booking. which i believe is false advertisement!

Posted by on 8 Jun. 2020

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Comment from Hotel Management

25 Jun. 2020 by Ryan

Sorry to hear that you did not have a good stay. We hope you enjoyed the rest of your time in Rotorua.

5 out of 5
Bathrooms in superior rooms are great. Guy on desk was fantastic and was great conversation with my daughter

Posted by , from Tokoroa on 7 Jun. 2020

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Comment from Hotel Management

25 Jun. 2020 by Ryan

Thank you for the feedback.

1 out of 5
On arrival the property looked worst for wear and tired. Check-in was not very welcoming or informative. Room was as per pictures but heater and TV were not working. Transferred to another room then the fridge wasn't working, this was later replaced. Not a good rest from the party going on next door... And the Cody cans left on my deck.

Posted by on 2 Jun. 2020

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Comment from Hotel Management

25 Jun. 2020 by Ryan

Sorry to hear that you did not enjoy your stay with us. Had we known about the loud neighbors we would have helped on the same night. Hope you enjoyed the rest of your time in Rotorua.

3 out of 5
Dirt on the carpet area at top of the stairs that went intouched for three days. A lot of people renting there so was a bit of noise. No cuttlery however, i was told that this was due to covid 19? Dealing with the managers was easy and they were accommodating.

Posted by on 29 May 2020

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Comment from Hotel Management

25 Jun. 2020 by Ryan

Thank you for the feedback.

1 out of 5
The receptionist is very friendly and welcoming. That's where it ends. The property is not as shown in the photos. It is very run down, dirty and what maintenance that has been done is all done on the cheap. Not worth the $80 I paid to stay. The pool was filled with rubbish, NOT just leaves. I should have left after checking in but was too tired after a very long day.

Posted by on 19 Mar. 2020

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3 out of 5
The hotel is a little tired along with all of the facilities, however is it priced accordingly and was comforable enough and would stay there again.

Posted by on 17 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Ryan Green

Thank you for the feedback.

3 out of 5
The Staff are always lovely & friendly but the cleanliness is poor and the Hotel could do with an upgrade..

Posted by on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Ryan

Thank you for the feedback. We would love to know more about the cleanliness and we are upgrading the bathrooms as well.

Property Features

Four Canoes Hotel offers its guests 3 outdoor swimming pools and a spa tub. Public spaces have free WiFi. Event space at this motel measures 1076 square feet (100 square meters) and includes conference space. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at Four Canoes Hotel. Free self parking is available. This 3-star Rotorua motel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.4 km / 5.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Four Canoes Hotel offers 50 accommodations with coffee/tea makers and hair dryers. Rooms open to patios. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the shared/communal kitchen. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Communal kitchen access
  • Private patio
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.

Spa Services

  • Outdoor public bath (no mineral springs)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 9:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 13 and NZD 19 for adults, NZD 10.00 and NZD 15 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Canoes Hostel Rotorua
  • Four Canoes Hostel
  • Four Canoes Rotorua
  • Four Canoes
  • 4 Canoes Hotel
  • Four Canoes Hotel Rotorua
  • Four Canoes Hotel Motel
  • Four Canoes Hotel Rotorua
  • Four Canoes Hotel Motel Rotorua

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Four Canoes Hotel.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 3 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.