"Pleasant for business trip lay over for one night. " More

By a verified traveller on Mon 03 Sep 2018

Enter dates to see availability

Hotel Description

Four Canoes Hotel places you in the centre of Rotorua, within just a 15-minute stroll of Rotorua Central Mall and Tamaki Maori Village. Highlights at this motel include 3 outdoor swimming pools, free self parking and a spa tub.

Flat-screen TVs with satellite channels are featured in all 50 rooms, and you can enjoy patios, coffee/tea makers and hairdryers. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, fridges and irons/ironing boards are available.

This smoke-free motel offers free WiFi in public areas, barbecues and dry cleaning/laundry services. Additionally, you'll find laundry facilities and a microwave in a common area. Each morning continental breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of free RV/bus/truck parking.

Places within a 30-minute walk of this 3-star Fenton Street motel include Polynesian Spa and Rotorua Hospital.

Queen Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$61* Per night/room 22 Aug. - 23 Aug.

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Four Canoes Hotel ratings based on 80 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Four Canoes Hotel

Everyone (64) Couples (4) Students (1) Family (9)
3 out of 5
Room was very old and tired. Bathroom even more so. Heater was on so it was very warm in the room, we couldn’t turn this down. Bed was quite firm and pillows thin.

Posted by on 18 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Jul. 2019 by Four Canoes Reservations Team

Thank you for your feedback. We are looking at refurbishing the toilets soon.

3 out of 5
Comfortable bed but everything is very old and in need of replacement, photos on website must have been taken a long time ago

Posted by on 17 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Jul. 2019 by Four Canoes Reservations Team

Thank you for your feedback.

4 out of 5
The pool was great!! Bathroom not so great, definitely needs a refurb. Beds were very comfy, not sure about the choice of blankets however. Wasnt sure how to turn the heater off as it was quiet hot during the night had to sleep with the door open. Rooms need more sound proofing as we could hear alot of slamming doors throughout the night. And very limited parking.

Posted by on 24 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

30 Jun. 2019 by Four Canoes Reservations Team

Thank you for the feedback.

4 out of 5
Value for money, great staff, comfortable beds. Close to town.

Posted by on 1 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Jun. 2019 by Four Canoes Reservations Team

Thank you for the feedback.

1 out of 5
Full of unsavoury people. Rooms in disrepair. No hot water. Or scolding water in the shower. No air conditioning. Loud comings and goings in small hours. Loud music/ party in room next door. Generally feral and will not be back.

Posted by on 13 May 2019

Was this review helpful to you?
Comment from Hotel Management

17 May 2019 by Four Canoes Reservations Team

Thank you for the feedback. We would like to know more about your stay with us as we are a bit concerned about the no-hot water . We do not advertise that we have air conditioning.

2 out of 5
Bathroom & toilet hadn't been cleaned. Pool was disgusting. Outdoor spa was bessamer brick

Posted by on 30 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

1 May 2019 by Four Canoes Reservations Team

We are unhappy to hear that your bathroom has not been cleaned. We are aware that the bathrooms are old and need a renovation which is about to happen soon.

5 out of 5

Posted by on 20 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

23 Apr. 2019 by Four Canoes Reservations Team

Thank you for your feedback

5 out of 5
Clean and quiet. Staff are great. Building is a bit outdated but still safe to stay in and very affordable.

Posted by on 16 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

16 Apr. 2019 by Four Canoes Reservations Team

Thank you for your feedback. We do appreciate it alot. We whope to see you again.

3 out of 5
The room was a great size with a very comfortable bed. Some of the downsides: I would not store my clothing in the any of the areas provided, they look very dirty. There is nowhere to hang the hand towel between using it and if I was staying for a couple of nights, nowhere to hang towels so they can be reused. A pity about the switches for the lights being so far away from the bed, unlike you lovely photos. Overall a good place for just a one night stop over.

Posted by on 9 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

9 Apr. 2019 by Four Canoes Reservations Team

Thank you for the feedback

3 out of 5
Clean and tidy but the bathroom was over due a refurb. Looking pretty tired

Posted by on 16 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

17 Mar. 2019 by Four Canoes Reservations Team

Thank you for the feedback. We are having the bathrooms renovated in April going forward. And we hope that the new renovation makes a good change. We hope to see you again.

Property Features

Four Canoes Hotel offers its guests 3 the outdoor swimming pools and a spa tub. Public spaces have free WiFi. Event space at this motel measures 1076 square feet (100 square metres) and includes conference rooms. Tour or ticket assistance, a BBQ, and vending machine are also featured at Four Canoes Hotel. Free self parking is available. This 3-star Rotorua motel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.4 km / 5.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Four Canoes Hotel offers 50 forms of accommodation with shared/communal kitchens and a hairdryer. Rooms open to patios. Beds feature premium bedding. 42-inch Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Communal kitchen
  • Private patio
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.

Spa Services

  • Outdoor public bath (no mineral springs)

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:00 PM.
If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 9:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 13 and NZD 19 for adults, and NZD 10.00 and NZD 15 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • On-site credit card charges are subject to a surcharge of 2.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Canoes Hostel Rotorua
  • Four Canoes Hostel
  • Four Canoes Rotorua
  • Four Canoes
  • 4 Canoes Hotel
  • Four Canoes Hotel Rotorua

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Four Canoes Hotel.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Motel property has been rated 3 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.