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"Pleasant for business trip lay over for one night. " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

Four Canoes Hotel places you in the centre of Rotorua, within just a 15-minute stroll of Rotorua Central Mall and Tamaki Maori Village. Highlights at this ski motel include 3 outdoor swimming pools, free self parking and a spa tub.

Flat-screen TVs with satellite channels are featured in all 50 rooms, and you can enjoy patios, coffee/tea makers and hairdryers. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, fridges and irons/ironing boards are available.

This smoke-free motel offers free WiFi in public areas, barbecues and dry cleaning/laundry services. Additionally, you'll find laundry facilities and a microwave in a common area. Each morning continental breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of free RV/bus/truck parking.

Places within a 30-minute walk of this 3-star Fenton Street motel include Polynesian Spa and Rotorua Hospital.

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$74* Per night/room 20 Oct. - 21 Oct.

Queen Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Four Canoes Hotel ratings based on 91 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Four Canoes Hotel

Everyone (67) Couples (6) Students (1) Family (13)
4 out of 5

Posted by on 15 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Four Canoes Reservations Team

Thanks for the rating

1 out of 5
Crap stay key would not work too one room late last night no instruction for help late at night. Man at desk this morning did not care we were locked out for night. And refused to refund one room for one night.

Posted by on 10 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by Four Canoes Reservations Team

Hi Alan, As discussed at the reception we would have been happy to help you with the same provided the after hours phone was used and was also willing to compensate you a part of the nights accommodation. We hope your work here in Rotorua was good and wish you well for your future endeavours.

2 out of 5
awful dirty battered and beaten up bathroom, worst bathroom ever. Lounge and bed area ok, wouldn't stay here again

Posted by on 23 Sep. 2019

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Comment from Hotel Management

24 Sep. 2019 by Four Canoes Reservations Team

Thank you for the feedback and yes we are working on refurbishing the toilets which has just began. We hope you enjoyed the rest of your stay in NZ.

3 out of 5
Staff unable to turn radiator in room off as knob broken off and advises i should just leave the ground floor sliding door open for the duration of my stay.

Posted by on 19 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Four Canoes Reservations Team

Hi there we would like to know more about your stay as for some radiators we cannot turn them down but we do turn down the main source.

4 out of 5
Our room was great! Very comfortable beds, nice big tv with loads of sky channels and nice and clean. Only 2 very small issues, no teaspoons in the room and no plugs for sink or bath. Also the decor was lovely however perhaps some bed covers instead of white sheets on top of the bed would be a much nicer touch. Would stay again.

Posted by on 18 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by Four Canoes Reservations Team

Thank you for the feedback.

3 out of 5
You get what you pay for. Average. And not particularly clean.

Posted by on 16 Sep. 2019

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Comment from Hotel Management

17 Sep. 2019 by Four Canoes Reservations Team

Thank you for the feedback.

1 out of 5
Fridge in the room wasn't working, was told it would be swapped out, had to go to reception 2 times asking when it was going to be swapped, they moved us rooms, new room we found someones underwear in the bed, so the room hadn't been cleaned, sheets weren't changed between guests, ended up moving back to the old room and getting new fridge.

Posted by on 12 Sep. 2019

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Comment from Hotel Management

15 Sep. 2019 by Four Canoes Reservations Team

Hi G, Corry to hear about your experience and we had sorted your issue with the new room that you had been in and offered you a complimentary breakfast as it was an unfortunate incident. The respective staff have been notified of the incident and has been cautioned.

2 out of 5
no where to hang clothes in room. bathroom all the towel rails were missing, it was clean . Shower rose was too low. good car parking

Posted by , from feilding on 7 Sep. 2019

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Comment from Hotel Management

7 Sep. 2019 by Four Canoes Reservations Team

HI Aaron, We are sorry to hear that you did not have a good experience. We are working on getting the toilets refurbished and i'm sure this will make a massive impact.

3 out of 5

Posted by on 26 Aug. 2019

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Comment from Hotel Management

27 Aug. 2019 by Four Canoes Reservations Team

Thanks you for the feedback.

4 out of 5
Great budget accommodation. Tired bathrooms in need of an update but overall, friendly staff, comfortable beds, clean and tidy rooms, handy location.

Posted by on 24 Aug. 2019

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Comment from Hotel Management

25 Aug. 2019 by Four Canoes Reservations Team

Thank you for the feedback.

Property Features

Four Canoes Hotel offers its guests 3 the outdoor swimming pools and a spa tub. Public spaces have free WiFi. Event space at this motel measures 1076 square feet (100 square metres) and includes conference rooms. Tour or ticket assistance, a BBQ, and vending machine are also featured at Four Canoes Hotel. Free self parking is available. This 3-star Rotorua motel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.4 km / 5.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Four Canoes Hotel offers 50 forms of accommodation with shared/communal kitchens and a hairdryer. Rooms open to patios. Beds feature premium bedding. 42-inch Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Communal kitchen
  • Private patio
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.

Spa Services

  • Outdoor public bath (no mineral springs)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:00 PM.
If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 9:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • One child stays free
  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 13 and NZD 19 for adults, and NZD 10.00 and NZD 15 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2.25 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Canoes Hostel Rotorua
  • Four Canoes Hostel
  • Four Canoes Rotorua
  • Four Canoes
  • 4 Canoes Hotel
  • Four Canoes Hotel Rotorua
  • Four Canoes Hotel Motel
  • Four Canoes Hotel Rotorua
  • Four Canoes Hotel Motel Rotorua

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Four Canoes Hotel.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Motel property has been rated 3 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Rotorua-Hotels-Four-Canoes-Hotel.h6917038-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.