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3.9 out of 5

"It was just very average, provided coffee and tea however no milk or fridge, very small rooms Lovely staff " More

By a verified traveller on Sat 04 Jan 2020

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Hotel Description

At The Backyard Inn you'll be 2.1 km (1.3 mi) from Polynesian Spa and 3.5 km (2.2 mi) from Skyline Rotorua. Highlights at this hostel include a restaurant, an outdoor swimming pool, and free self parking.

You can enjoy WiFi, featured in all 98 rooms.

Bar is the hostel's own bar. Added amenities include WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and noon.

Attractions within a 20-minute drive of this 3.5-star Rotorua hostel include Lake Rotorua and Lake Rotoiti.

1 Bed in 4 Bed Mixed Dorm

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Chalet Ensuite (3 Single beds)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Twin Lodge

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

1 Bed in 4 Bed Female Dorm

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

1 Bed in 4 Bed Male Dorm

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Chalet Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Backyard Inn ratings based on 69 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Backyard Inn

Everyone (37) Couples (17) Students (2) Family (14)
4 out of 5
It was just very average, provided coffee and tea however no milk or fridge, very small rooms Lovely staff

Posted by on 4 Jan. 2020

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3 out of 5
Everything was adequate and fairly clean. I suppose you get what you pay for and this place was very cheap.

Posted by on 4 Jan. 2020

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4 out of 5
For the price point, this did the trick. Friendly people, great pool. Clean facilities! Thanks for having us

Posted by on 21 Nov. 2019

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3 out of 5
Room was OK but overpriced for what it was. Restaurant offered good basic food an affordable prices

Posted by on 18 Jul. 2019

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3 out of 5

Posted by on 16 Jul. 2019

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5 out of 5
Great staff, warm central accommodation with great hot pools. Enjoyed immensely.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

2 May 2019 by Sabrina

Hi. Thank's for the review, we appreciate a lot have you staying with us. Cheers,The Backyard Inn team.

3 out of 5
What I paid and asked for considering the place was fully booked out was quite good.

Posted by on 28 Jan. 2019

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1 out of 5
Bed sheets weren’t clean and had cockroaches crawling on me when I was laying on the bed reading. This along with what sounded like a boiler on the roof of the room didn’t make for a good night.

Posted by , from Auckland on 12 Jan. 2019

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4 out of 5
comfortable 4 night stay, helpful staff. good quality food and drinks. would happily stay there again.

Posted by on 11 Jan. 2019

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3 out of 5
nice basic accommodation, one power socket only, it was a shame the pool was not heated and the neighbors were pretty noisy, we could hear every move that happened in the room above us, other than that good accommodation for summer stay

Posted by on 8 Jun. 2018

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Comment from Hotel Management

8 Jun. 2018 by Reception

Hi there, Thanks so much for leaving us your feedback. We appreciate it. Our Lodge is undergoing a lot of changes this year and hopefully we will be set for summer! Apologies regarding the pool. It is an ongoing issue that is completely out of our control. Due to it being geothermally heated, our heat source has a mind of its own. We are trying our hardest to get this under control. Kind regards, The Backyard Inn Team.

About the The Backyard Inn

Location 60 Tarewa Road, Rotorua, 3010

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at The Backyard Inn. Self parking is free. You'll have access to the indoor pool and outdoor pool at a partner property. Smoking is allowed in designated areas at this 3.5-star Rotorua hostel.

  • 98 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (10.3 km / 6.4 mi)
  • Parking: Free self parking

Room Amenities

The Backyard Inn offers 98 accommodations. This Rotorua hostel provides wireless Internet access for a surcharge. Guests can make use of the shared/communal kitchen.

  • Communal kitchen access
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to noon.

Bar - Onsite bar.

Onsite venue #2 - café. Open daily.

Nearby Activities

Recreational amenities at the hostel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:30 PM. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8:30 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 5 per 24-hour period (1-device limit, rates may vary)
  • Fee for wireless Internet in public areas: NZD 5 per 24-hour period (1-device limit, rates may vary)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Backyard Inn Rotorua
  • Backyard Inn
  • Backyard Rotorua
  • The Backyard Inn Rotorua
  • The Backyard Inn Hostel/Backpacker accommodation
  • The Backyard Inn Hostel/Backpacker accommodation Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This Backpacker property is rated 3 star plus.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.