3.9 out of 5

"Really nice helpful staff. Was fine for an overnight stay. The room was little but fine for late arrival & early departure. Thought we'd need out own ... " More

By a verified traveller on Mon 27 Feb 2017

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Hotel Description

At The Backyard Inn you'll be 1.9 km (1.2 mi) from Tamaki Maori Village and 2.1 km (1.3 mi) from Polynesian Spa. Highlights at this hostel include an outdoor swimming pool, free self parking and a bar/lounge.

You can enjoy WiFi, featured in all 98 rooms.

Bar is the hostel's own bar. Other amenities include WiFi in public areas, a coffee shop/café and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and noon.

Within a 15-minute drive of this 3.5-star Rotorua hostel, attractions include Skyline Rotorua and Lake Rotoiti.

Double Lodge

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$57* Per night/room 24 Aug. - 25 Aug.

1 Bed in 4 Bed Mixed Dorm

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Chalet Ensuite (3 Single beds)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Twin Lodge

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

1 Bed in 4 Bed Female Dorm

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

1 Bed in 4 Bed Male Dorm

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

The Backyard Inn ratings based on 66 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Backyard Inn

Everyone (36) Couples (16) Students (2) Family (12)
3 out of 5
Room was OK but overpriced for what it was. Restaurant offered good basic food an affordable prices

Posted by on 18 Jul. 2019

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3 out of 5

Posted by on 16 Jul. 2019

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5 out of 5
Great staff, warm central accommodation with great hot pools. Enjoyed immensely.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

2 May 2019 by Sabrina

Hi. Thank's for the review, we appreciate a lot have you staying with us. Cheers,The Backyard Inn team.

3 out of 5
What I paid and asked for considering the place was fully booked out was quite good.

Posted by on 28 Jan. 2019

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1 out of 5
Bed sheets weren’t clean and had cockroaches crawling on me when I was laying on the bed reading. This along with what sounded like a boiler on the roof of the room didn’t make for a good night.

Posted by , from Auckland on 12 Jan. 2019

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4 out of 5
comfortable 4 night stay, helpful staff. good quality food and drinks. would happily stay there again.

Posted by on 11 Jan. 2019

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3 out of 5
nice basic accommodation, one power socket only, it was a shame the pool was not heated and the neighbors were pretty noisy, we could hear every move that happened in the room above us, other than that good accommodation for summer stay

Posted by on 8 Jun. 2018

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Comment from Hotel Management

8 Jun. 2018 by Reception

Hi there, Thanks so much for leaving us your feedback. We appreciate it. Our Lodge is undergoing a lot of changes this year and hopefully we will be set for summer! Apologies regarding the pool. It is an ongoing issue that is completely out of our control. Due to it being geothermally heated, our heat source has a mind of its own. We are trying our hardest to get this under control. Kind regards, The Backyard Inn Team.

3 out of 5
Ok for a bed and shower. Bring your own towel, soap, togs. Wish I had known that.

Posted by on 15 Sep. 2017

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4 out of 5

Overnight Stay

Cons: Our floor was squeaky so I felt sorry for the room underneath us. Maybe the showers could use a little shelf.
Really nice helpful staff. Was fine for an overnight stay. The room was little but fine for late arrival & early departure. Thought we'd need out own linen but turned out we didn't. Unfortunately the kids on site were running up & down early in the morning & there wasn't much to block out the sound. Depending on the situation I was in Rotorua I would look to stay here again.

Posted by on 27 Feb. 2017

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1 out of 5
The site I booked on gave no indication it was a backpackers place....staff great accommodation dreadful

Posted by on 28 Jan. 2017

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About the The Backyard Inn

Location 60 Tarewa Road, Rotorua, 3010

Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. An outdoor pool, tour or ticket assistance, and a BBQ are also featured at The Backyard Inn. Free self parking is available. You'll have access to the indoor pool and outdoor pool at a partner property. Smoking is allowed in designated areas at this 3.5-star Rotorua hostel.

  • 98 guestrooms or units
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (10.3 km / 6.4 mi)
  • Parking: Free self parking

Room Amenities

The Backyard Inn offers 98 forms of accommodation. In-room wireless Internet access is available for a surcharge. Guests can make use of the shared/communal kitchen.

  • Communal kitchen
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to noon.

Bar – On-site bar.

On-site venue No. 2 – Cafe. Open daily.

Nearby Activities

Recreational amenities at the hostel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:30 PM.
If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 8:30 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed
  • Noise-free rooms not guaranteed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD $7.50 and NZD $22 for adults, and NZD $7.50 and NZD $22 for children (approximately)
  • Fee for in-room wireless Internet: NZD 5 per 24-hour period (1-device limit, rates may vary)
  • Fee for wireless Internet in public areas: NZD 5 per 24-hour period (1-device limit, rates may vary)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Backyard Inn Rotorua
  • Backyard Inn
  • Backyard Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Backpacker property has been rated 3 star plus, which is displayed on this page as 3.5 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.