Russell Hotels with Hot Tub in Room

Such a wonderful experience. From the staff to the customer service, the exceptional food, and the comfortable rooms. Charming experience. Thank you, Richard, for the outstanding service, and hats off to the chef.

This is such a lovely retreat, all credit to manager Kelly and her family. She went out of her way to make us feel welcome and it was much appreciated. The refurbished rooms were nice, clean and warm and the private shower was awesome. We had an awesome time and were lucky to see two kiwi on the grass near the bush even though it was raining, and we heard lots more. It was really magical!

⭐️⭐️⭐️⭐️⭐️ 5/5 – Exceptional Stay in Beautiful Bay of Islands! We recently spent four nights at this stunning property in Russell, New Zealand, and everything about our stay was absolutely perfect. From the moment we arrived, the service was outstanding—warm, welcoming, and attentive without being intrusive. The facilities were top-notch: clean, modern, and incredibly comfortable. Whether we were relaxing in our villa, enjoying the scenic surroundings, or taking advantage of the amenities, everything was impeccably maintained and thoughtfully designed. What really stood out was the staff—they went above and beyond to ensure our stay was memorable. Friendly, knowledgeable, and genuinely caring, they made us feel right at home. We couldn’t have asked for a better place to unwind and explore the beauty of New Zealand North Island. Highly recommended, and we can’t wait to return!