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Sapa Highland Resort & Spa

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Sapa Highland Resort & Spa

Mountain view
Deluxe Double Room, Mountain View | View from room
Front of property
Reception
2 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Parking included
  • Housekeeping
The current price is NZ$103
includes taxes & fees
19 Nov - 20 Nov

Explore the area

View map
7 Thac Bac Street, Sa Pa, Lao Cai
  • Place, Sapa Catholic Church
    ‪3 min walk‬
  • Place, Sapa Lake
    ‪7 min walk‬
  • Place, Sapa Market
    ‪20 min walk‬

Room options

View all photos for Deluxe Double Room, Mountain View

Deluxe Double Room, Mountain View

Deluxe Double Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Minibar
Balcony
Air-conditioning
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Superior Double Room, Garden View

Superior Double Room, Garden View

Superior Double Room, Garden View

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Minibar
Electric kettle
Air-conditioning
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Family Room, 2 Double Beds

Deluxe Family Room, 2 Double Beds

Deluxe Family Room, 2 Double Beds

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Minibar
Balcony
Air-conditioning
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • 56 sq m
  • Mountain view
  • Sleeps 7
  • 2 Double Beds

View all photos for Superior Twin Room, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room, Garden View

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Minibar
Electric kettle
Air-conditioning
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Triple Room, 1 Double and 1 Single

Deluxe Triple Room, 1 Double and 1 Single

Deluxe Triple Room, 1 Double and 1 Single

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Minibar
Balcony
Air-conditioning
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Minibar
Balcony
Air-conditioning
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Minibar
Electric kettle
Air-conditioning
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 150 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Family 2 double beds

1 bedroom, premium bedding, minibar, in-room safe

Family 2 double beds

Air-conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 4

View all photos for Standard Twin Room, No Windows

1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room, No Windows

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Minibar
Electric kettle
Air-conditioning
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Triple Room, 3 Single Beds

Deluxe Triple Room, 3 Single Beds

Deluxe Triple Room, 3 Single Beds

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Minibar
Electric kettle
Air-conditioning
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 5
  • 3 Twin Beds

View all photos for Family Room, 1 Double Bed and 2 Single Beds

Family Room, 1 Double Bed and 2 Single Beds

Family Room, 1 Double Bed and 2 Single Beds

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Minibar
Electric kettle
Air-conditioning
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Economy Room

1 bedroom, premium bedding, minibar, in-room safe

Economy Room

Air-conditioning
Heating
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

Air-conditioning
Heating
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2

Presidental Room

Balcony
Air-conditioning
Heating
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2

View all photos for Superior twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior twin Room

Balcony
Air-conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Premium bedding
  • Sleeps 2

View all photos for Superior double Room

1 bedroom, premium bedding, minibar, in-room safe

Superior double Room

Balcony
Air-conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Premium bedding
  • Sleeps 2

View all photos for Deluxe twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe twin Room

Balcony
Air-conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Premium bedding
  • Sleeps 2

View all photos for Deluxe double Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe double Room

Balcony
Air-conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Premium bedding
  • Sleeps 2

View all photos for twin Suite

1 bedroom, premium bedding, minibar, in-room safe

twin Suite

Balcony
Air-conditioning
Heating
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2

View all photos for double Suite

1 bedroom, premium bedding, minibar, in-room safe

double Suite

Balcony
Air-conditioning
Heating
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2

View all photos for Economy twin Room

1 bedroom, premium bedding, minibar, in-room safe

Economy twin Room

Air-conditioning
Heating
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2

View all photos for Economy double Room

1 bedroom, premium bedding, minibar, in-room safe

Economy double Room

Air-conditioning
Heating
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2

View all photos for Standard twin Room

1 bedroom, premium bedding, minibar, in-room safe

Standard twin Room

Air-conditioning
Heating
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2

View all photos for Standard double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard double Room

Air-conditioning
Heating
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2

View all photos for Standard Double Room, No Windows

Standard Double Room, No Windows

Standard Double Room, No Windows

Highlights

Air conditioning
LCD TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Minibar
Electric kettle
Air-conditioning
Premium bedding
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

Balcony
Air-conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Premium bedding
  • Sleeps 2

View all photos for Triple 3 single beds

1 bedroom, premium bedding, minibar, in-room safe

Triple 3 single beds

Balcony
Air-conditioning
Heating
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 3

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

Balcony
Air-conditioning
Heating
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

Balcony
Air-conditioning
Heating
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2

View all photos for Family 1 double bed + 2 single beds

1 bedroom, premium bedding, minibar, in-room safe

Family 1 double bed + 2 single beds

Balcony
Air-conditioning
Heating
Connecting rooms available
Blackout drapes/curtains
Premium bedding
  • Sleeps 4

View all photos for Triple 1 Double beds & 1 single bed

1 bedroom, premium bedding, minibar, in-room safe

Triple 1 Double beds & 1 single bed

Balcony
Air-conditioning
Heating
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 3

About the area

Sa Pa

A luxury stay in the heart of Sa Pa awaits you at Sapa Highland Resort & Spa. Within just a 10-minute stroll, you'll find Sapa Catholic Church and Sapa Lake. Highlights at this hotel include 2 restaurants, 2 coffee shops/cafes and a full-service spa. .A day of pampering can include massages and body wraps. The restaurant, Four Season, serves Asian cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, gym, sauna and karaoke. 2153 square feet (200 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Sa Pa hotel include Ham Rong Mountain and Sapa Market.

What's nearby

  • Cable Car Station Sapa - 2 min walk - 0.2 km
  • Sapa Catholic Church - 3 min walk - 0.3 km
  • Sapa Lake - 7 min walk - 0.6 km
  • Ham Rong Mountain - 9 min walk - 0.7 km
  • Sapa Market - 20 min walk - 1.7 km

Getting around

  • Sapa Station - 4 min walk

Restaurants

  • ‪Starbucks Sapa Sun Plaza - ‬3 min walk
  • ‪Cacao Patisserie - ‬3 min walk
  • ‪Bibi Express - ‬3 min walk
  • ‪Red Dao House - ‬1 min walk
  • ‪Chic - ‬3 min walk

About this property

Sapa Highland Resort & Spa

Luxury hotel with 2 restaurants and full-service spa
Sapa Highland Resort & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A children's pool, a fitness centre, and a rooftop terrace are also featured at the luxury Sapa Highland Resort & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Sa Pa hotel.

  • 1 building
  • 185 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 coffee shops
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 2016
  • Karaoke
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Sapa Highland Resort & Spa offers 185 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Sa Pa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body wraps, body scrubs and body treatments.

Similar properties

Indoor pool, outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas
Lady Hill Sapa Resort
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 65 reviews
The price is NZ$146
includes taxes & fees
25 Nov - 26 Nov
Lady Hill Sapa Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Four Season
  • Western

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Karaoke
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 600000.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 9000000.00 per vehicle (return)
  • Rollaway bed fee: VND 600000.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 5300682874
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is 5300682874. This property accepts Visa, Mastercard, JCB International and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Sapa Highland Resort
Sapa Highland Resort Sa Pa
Sapa Highland Resort
Sapa Highland Sa Pa
Sapa Highland
Hotel Sapa Highland Resort & Spa Sa Pa
Sa Pa Sapa Highland Resort & Spa Hotel
Hotel Sapa Highland Resort & Spa
Sapa Highland Resort & Spa Sa Pa
Sapa Highland Resort Spa
Sapa Highland & Spa Sa Pa
Sapa Highland Resort & Spa Hotel
Sapa Highland Resort & Spa Sa Pa
Sapa Highland Resort & Spa Hotel Sa Pa

Frequently asked questions

What is the cancellation policy at Sapa Highland Resort & Spa?

Sapa Highland Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sapa Highland Resort & Spa?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Sapa Highland Resort & Spa on 19 Nov 2025 start from NZ$102.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sapa Highland Resort & Spa?

Yep, Sapa Highland Resort & Spa has a free self car park.

Is there a spa on site at Sapa Highland Resort & Spa?

Yep, there is an onsite spa at Sapa Highland Resort & Spa. You'll enjoy heaps of services like body wraps, body scrubs and body treatments.

Does Sapa Highland Resort & Spa have a pool?

Sapa Highland Resort & Spa has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Sapa Highland Resort & Spa?

Sapa Highland Resort & Spa features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Sapa Highland Resort & Spa a romantic place to stay?

Garden-view dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sapa Highland Resort & Spa.

Is Sapa Highland Resort & Spa family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that Sapa Highland Resort & Spa is a hit with families.

Is there a free airport shuttle available at Sapa Highland Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Sapa Highland Resort & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sapa Highland Resort & Spa?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Sapa Highland Resort & Spa?

No, pets are not allowed.

Sapa Highland Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 46 reviews
Rating 8 - Good. 13 out of 46 reviews
Rating 6 - Okay. 9 out of 46 reviews
Rating 4 - Poor. 2 out of 46 reviews
Rating 2 - Terrible. 3 out of 46 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mechelle

Stayed 2 nights in Jul 2025

8/10 Good

Yu Sern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay in Sapa, hotel is well located just outside of the main area. Food option is exactly the same breakfast variety everyday.
Stayed 4 nights in Jun 2025

6/10 Okay

Simon

Liked: Cleanliness
Disliked: Amenities
Ignored on arrival standing in front of reception counter. After a few minutes he looked up and just said passports like he was immigration official. First breakfast was like a war zone. Supervisor wandering around pretending to be busy not seeing any of the unclean tables. Section of restaurant closed off to guests even though there were no tables available.
Stayed 4 nights in Jun 2025

8/10 Good

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place, very much like an international hotel. Only thing I was disappointed about was the mattress was very hard. Otherwise very impressed
Stayed 1 night in May 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place?

We did not receive the free spa treatment that was included in the stay, nor were there chairs or a table on the balcony, and the description of how close the hotel is to attractions is severely exaggerated, but the hotel is nice, clean, and comfortable.
Stayed 2 nights in Jan 2025

6/10 Okay

Arne

Travelled with family
Cleanliness was ok, the Staff was friendly but it was hard to communicate because of the language barrier.
Stayed 2 nights in Jan 2025

10/10 Excellent

My

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, convenient
Stayed 1 night in May 2024

4/10 Poor

Heidi

Disliked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Han Wen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3d2n family stay

It was an amazing stay at the hotel. The hotel staffs are friendly. The location is slightly up the hill, which required some effort to walk up however, it is manageable.
Stayed 2 nights in Jun 2024

8/10 Good

Han Wen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3d2n family stay

It was an amazing stay at the hotel. The people and manager are friendly. The location is slightly up the hill, which required some effort to walk up.
Stayed 2 nights in Jun 2024

10/10 Excellent

Johan m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the middle and away.

Friendly staff. Great location. Housekeeping could be sharper [my Sensodyne mini-tube of toothpaste disappeared and the minibar wasn’t restocked without prompting], but all-in-all good.
Stayed 4 nights in Jan 2024

6/10 Okay

Mary

Travelled with family
Didn’t realized this hotel was up in a hill that I had to climb every time I trek down to the market. The hotel doesn’t offer a safe inside the rooms so had to request for it. Limited food choices from the breakfast buffet. Doesn’t feel like a resort even though they claim to be one. Staffs not as friendly or approachable.
Stayed 2 nights in Dec 2023

8/10 Good

Mary

Travelled with family
Liked: Cleanliness
Had to request for a safe to be out in the room. Limited food choices for breakfast buffet and staffs not as friendly or welcoming.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but not really 4 star

The staff was very helpful. Hotel was located quite close to the town Centre, but now directly at its heart. There is a street of massage outlets on the way to the hotel, so you can have a late night massage. The hotel staff is unable to help book a transfer from Hanoi, so you have to do it yourself. Although it is rated 4 star, the facilities do not live up to expectations. I would rate it 3 star (international standards), but I it is quite a plush hotel by Vietnam standards.
Stayed 3 nights in Dec 2023

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, good food.
Stayed 2 nights in Aug 2023

8/10 Good

Sung In, Silver Spring

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is removed from the hustle and bustle of the main part of town so it feels peaceful and quiet, but it still easily walkable to restaurants and shops. The room was large and bright and amenities were adequate. The buffet breakfast has fairly standard options with a range of Vietnamese and Western dishes. Overall the value for money at this hotel is decent and I would stay here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Yoram, Israel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility, greate location, extraordinary staff.
Stayed 1 night in Feb 2019

8/10 Good

Josediego

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!!

This was a really beautiful place, nicely decorated with excellent service. We had a balcony room overlooking a spectacular mountain view. The hotel is set up the hill a bit so it is peacefully away from traffic but still easily walkable to the main part of town for restaurants and shops. I had a great massage there, too!
Stayed 1 night in Sep 2018

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

It was a wonderful experience with this hotel. Staff were warm and friendly. Room was absolutely good.
Stayed 3 nights in Sep 2018

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very nice hotel. Massage at the spa was wonderful

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice clean hotel, beds are incredibly uncomfortable thought.
Stayed 2 nights in Nov 2017

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real treat in Sapa

We stayed in the highland resort with a mountain view room for 1 night. Everything was fantastic. The room was very spacious and the facilities at the hotel that we used were excellent. Had the pool and Jacuzzi to ourselves. The hot stone massage (10 dollars) was very relaxing and excellent value. Staff were friendly and helpful, and there was a very varied breakfast buffet. It's slightly out of the centre of Sapa but only a very short walk. We would definitely recommend this to anyone planning to visit Sapa.
Stayed 1 night in Oct 2017

4/10 Poor

Mario

Liked: Cleanliness
Disliked: Room comfort

Sehr hartes Bett

Das Bett ist so hart man könnte auch auf dem Boden schlafen. Das Rauchen auf dem Balkon ist verboten. Gratis Spa wurde nicht angeboten und Zimmerupgrade auch nicht erhalten. Das Personal war freundlich. Das Gym und der Pool hat sehr spezielle Öffnungzeiten. Von 7 am bis 9 und dann erst wieder ab 4pm.
Stayed 3 nights in May 2025