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Hilton Sacramento Arden West

3.5 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hilton Sacramento Arden West

Exterior
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Lobby
Outdoor wedding area
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
The current price is NZ$279
includes taxes & fees
18 May - 19 May

Explore the area

Map
2200 Harvard St, Sacramento, CA, 95815-3306
  • Arden Fair Mall
    ‪15 min walk‬
  • Cal Expo
    ‪3 min drive‬
  • Cal Expo Race Track
    ‪5 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪18 min drive‬

Room options

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Non Smoking, Club lounge access

Executive Room, Non Smoking, Club lounge access

Executive Room, Non Smoking, Club lounge access

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Non Smoking, Club lounge access

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Executive Room, Non Smoking, Club lounge access

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Executive Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking (Hearing)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking (Hearing)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Non Smoking (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Sacramento

At Hilton Sacramento Arden West you'll be within a 20-minute walk of Arden Fair Mall and 2.3 km (1.4 mi) from Cal Expo. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .Cameo Lounge is open for brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym and Hot tub. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Added amenities include Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free shopping centre shuttle. .Attractions within a 10-minute drive of this Sacramento hotel include Golden 1 Center and Sacramento Convention Center.

What's nearby

  • Arden Fair Mall - 15 min walk - 1.3 km
  • Cal Expo - 3 min drive - 3.3 km
  • Cal Expo Race Track - 5 min drive - 3.2 km
  • Golden 1 Center - 7 min drive - 7.7 km
  • California State University Sacramento - 8 min drive - 7.2 km

Getting around

  • Sacramento Valley Station - 12 min drive
  • Swanston Station - 14 min walk
  • Sacramento, CA (SMF-Sacramento Intl.) - 18 min drive

Restaurants

  • ‪85˚C Bakery Cafe - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬16 min walk
  • ‪Seasons 52 - ‬17 min walk
  • ‪The Bolt - ‬20 min walk

About this property

Hilton Sacramento Arden West

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Hilton Sacramento Arden West offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Hilton Sacramento Arden West. Parking is available for a fee.

Smoking is allowed in designated areas at this Sacramento hotel.

  • 1 building
  • 335 guestrooms or units
  • 12 levels
  • Conference rooms
  • Built in 1985
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Sacramento Arden West offers 335 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. 42-inch Smart televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Languages

English, Filipino, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (USD 11.95); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Free shopping centre shuttle
  • Limo/town car service
  • Parking on site (USD 15 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 23 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cameo Lounge
  • Harvard Street Grille

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 19 2025 to April 4 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 23 for adults and from USD 13 for children
  • Fee for wireless Internet in public areas: USD 11.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 11.95 (rates may vary)
  • Self-parking fee: USD 15 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover and debit cards. Cash is not accepted. This property uses solar energy, plus a grey water recycling system.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arden Hilton
Hilton Arden
Hilton Arden Hotel
Hilton Arden Hotel Sacramento West
Hilton Sacramento Arden West
Hilton Sacramento West
Hilton Hotel Sacramento
Hilton Sacramento Arden West Hotel Sacramento
Sacramento Hilton
Hilton Sacramento Arden West Hotel
Hilton Arden West Hotel
Hilton Arden West
Hilton Sacramento Arden West Hotel
Hilton Sacramento Arden West Sacramento
Hilton Sacramento Arden West Hotel Sacramento

Frequently asked questions

What is the cancellation policy at Hilton Sacramento Arden West?

Hilton Sacramento Arden West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Sacramento Arden West?

As of 13 May 2025, prices found for a 1-night stay for 2 adults at Hilton Sacramento Arden West on 18 May 2025 start from NZ$279.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Sacramento Arden West?

Yep, Hilton Sacramento Arden West has a self car park for USD 15 per night.

Does Hilton Sacramento Arden West have a pool?

Hilton Sacramento Arden West has an outdoor pool. The pool is open 6:00 AM to 11:00 PM.

What makes Hilton Sacramento Arden West a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hilton Sacramento Arden West.

Is Hilton Sacramento Arden West family-friendly?

You bet! With amenities such as a deli and a free shopping shuttle, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hilton Sacramento Arden West is a hit with families.

Does Hilton Sacramento Arden West serve breakfast?

Sure does, full brekkie is on offer on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Sacramento Arden West?

No, Hilton Sacramento Arden West does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Sacramento Arden West?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Sacramento Arden West?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hilton Sacramento Arden West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1003 reviews
Rating 8 - Good. 252 out of 1003 reviews
Rating 6 - Okay. 152 out of 1003 reviews
Rating 4 - Poor. 100 out of 1003 reviews
Rating 2 - Terrible. 85 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Brittany

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Air conditioning didnt work in our hotel room. Didnt have time to ask for a room change, so its more on our fault.
Stayed 3 nights in Feb 2025

4/10 Poor

Laura

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Location was in close proximity to our volleyball venue.
Stayed 1 night in Feb 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Stayed 1 night in Jan 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Very nice room. Amazingly comfortable bed.
Stayed 1 night in Jan 2025

10/10 Excellent

Lovejoy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Nov 2024

10/10 Excellent

Cornell

Stayed 1 night in Jan 2025

6/10 Okay

Naveen

Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Colleen Anne

Stayed 1 night in Jan 2025

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice l have Surgery and al is fine
Stayed 1 night in Jan 2025

10/10 Excellent

Alejandro

Stayed 3 nights in Dec 2024

2/10 Terrible

Ryan

Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

I had a very nice experience at the hotel. We went for New Year's Eve and had dinner at the hotel at the restaurant and the food was delicious! It also haa a full bar in the restaurant and hotel. The staff was friendly and efficient. The room was clean. I loved the shower. I felt safe there. Arden Mall is about 3 minutes by car. It has restaurants, shopping, and everything you would need. I recommend staying here.
Stayed 1 night in Dec 2024

10/10 Excellent

aleta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet,clean and friendly
Stayed 2 nights in Dec 2024

4/10 Poor

Sonny

Travelled with pets, Travelled with partner
Electric vehicle charging is not good. Poor condition and state of disrepair.
Stayed 1 night in Dec 2024

10/10 Excellent

Eva

Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Stayed 1 night in Dec 2024

8/10 Good

Raymundo

Liked: Staff & service, property conditions & facilities
Sink had somw stains and shower could use a bit cleaning but overall not a bad hotel. Too overpriced though
Stayed 2 nights in Dec 2024

2/10 Terrible

Elina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE WORST HOTEL EVER!!!

THE WORST HOTEL EVER!!! It all started with rude and boorish service at the front desk. The only polite staff was the bartender and the cleaners. It was terribly dirty and it stunk everywhere!!! There was a condom wrapper next to the bed in the room! (thank goodness it wasn't a condom!) It was very dirty, the furniture and renovation were very old! I'm surprised that hotels like this still exist! I booked a room with a balcony - they gave me one without a balcony and explained that there were NO rooms with a balcony at this hotel. Ok, DELETE THE PHOTOS OF THE ROOMS WITH A BALCONY THEN! The view from my small window was of some kind of dump!! All the shelves were dusty! I was expecting a balcony with a nice view, for that kind of money you could stay in any other nearby department and it would be much better! Breakfasts are not free! There is no transfer to the airport! The pool is small and ugly, very dirty. What upset me the most were the two slackers - the security guards, who were constantly hanging around and throwing curious glances, I saw them next to me at least 10 times every hour! It felt like I was being closely examined and followed. HORRIBLE! Why does this disgusting dirty hotel even need security??? In general, this hotel does not have a SINGLE PLUS! I rarely write reviews, but this one is just awful
Stayed 2 nights in Nov 2024

8/10 Good

Melisa, Oakland

Stayed 3 nights in Oct 2024

4/10 Poor

Rachel

Stayed 1 night in Oct 2024

10/10 Excellent

Mahogany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024