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Crowne Plaza Saint John Harbour View by IHG

4.0 star property
Hotel in Saint John with fitness centre and 24-hour business centre

Photo gallery for Crowne Plaza Saint John Harbour View by IHG

Enjoy a diverse spread of pastries, fruits, and juices at this well-organized buffet.
Enjoy a comfortable stay in this stylish room with a large bed, desk, and city view.
Relax by the pool surrounded by comfortable lounge chairs and lush greenery.
Welcome to our contemporary lobby, featuring a reception desk, comfortable seating, and a stylish coffee table.
Guests can enjoy al fresco dining and relaxation in this outdoor seating area, surrounded by lush greenery and a serene waterfront view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
The current price is NZ$228
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
10 Portland Street, Saint John, NB, E2K4H8
  • Market Square
    ‪7 min walk‬
  • TD Station
    ‪11 min walk‬
  • Marco Polo Cruise Terminal
    ‪18 min walk‬
  • Saint John, NB (YSJ)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Relax in a well-organized space with a large flat-screen TV, comfortable seating area, and a desk for work.

Standard Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Down duvet
Blackout curtains
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room

Relax in a well-organized space with a large flat-screen TV, comfortable seating area, and a desk for work.

Premium Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Down duvet
Blackout curtains
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Relax in a well-organized space with a large flat-screen TV, comfortable seating area, and a desk for work.

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Down duvet
Blackout curtains
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Relax in a well-organized space with a large flat-screen TV, comfortable seating area, and a desk for work.

Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Down duvet
Blackout curtains
  • 21 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Relax in a well-organized space with a large flat-screen TV, comfortable seating area, and a desk for work.

Standard Room, 2 Queen Beds (Walk-In Shower)

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Down duvet
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Harbour View

Relax in a well-organized space with a large flat-screen TV, comfortable seating area, and a desk for work.

Standard Room, 1 King Bed, Harbour View

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Down duvet
Blackout curtains
  • 15 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Relax in a well-organized space with a large flat-screen TV, comfortable seating area, and a desk for work.

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Premium bedding
Pillow-top bed
  • 19 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Relax in a well-organized space with a large flat-screen TV, comfortable seating area, and a desk for work.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Down duvet
Blackout curtains
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Harbour View

Relax in a well-organized space with a large flat-screen TV, comfortable seating area, and a desk for work.

Premium Room, 1 King Bed with Sofa bed, Harbour View

7.8 out of 10
Good
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Premium bedding
Pillow-top bed
  • 19 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Relax in a well-organized space with a large flat-screen TV, comfortable seating area, and a desk for work.

Standard Room, 2 Queen Beds (Bath Shower Combination)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Down duvet
Blackout curtains
  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds

About the area

Saint John

Crowne Plaza Saint John Harbour View by IHG puts you in the heart of Saint John, steps from Lord Beaverbrook Rink and within a 10-minute stroll of Fort Howe. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Harbourvue Horizon, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and Hot tub. 5700 square feet (530 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of RV/bus/truck parking. .Sights within a 15-minute walk of this North End hotel include Place Fort La Tour and Market Square.

What's nearby

  • Market Square - 7 min walk - 0.6 km
  • Saint John Trade and Convention Centre - 10 min walk - 0.9 km
  • TD Station - 11 min walk - 1.0 km
  • Saint John City Market - 15 min walk - 1.3 km
  • Marco Polo Cruise Terminal - 18 min walk - 1.5 km

Getting around

  • Saint John, NB (YSJ) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Peppers Pub - ‬16 min walk
  • ‪Vito's Dining Room & Lounge - ‬14 min walk

About this property

Crowne Plaza Saint John Harbour View by IHG

Hotel in Saint John with fitness centre and 24-hour business centre
Crowne Plaza Saint John Harbour View by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 5700 square feet (530 square metres) and includes a conference centre. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Crowne Plaza Saint John Harbour View by IHG. Self parking is free. A complete renovation of Crowne Plaza Saint John Harbour View by IHG was completed in November 2023.

This 4-star Saint John hotel is smoke free.

  • 135 guestrooms or units
  • 8 levels
  • Conference rooms
  • 5700 sq ft of conference space
  • 530 sq. m of conference space
  • Built in 1971
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Saint John Harbour View by IHG offers 135 accommodations with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, 1,723 reviews
The price is NZ$262
includes taxes & fees
10 Aug - 11 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 18 for adults and CAD 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Harbourvue Horizon

Things to do

  • Arcade/game room
  • Bicycle tours
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (5,700 square foot of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (142 centimetre wide door)
  • Smooth flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Renovated entire property - November 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 110 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 18.00 for adults and from CAD 8.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Canadas Best Value Inn St. John
Canadas Best Value Inn Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel
Crowne Plaza Saint John Harbour View an IHG Hotel
Crowne Plaza Saint John Harbour View by IHG Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel Saint John

Frequently asked questions

What is the cancellation policy at Crowne Plaza Saint John Harbour View by IHG?

Crowne Plaza Saint John Harbour View by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Saint John Harbour View by IHG?

As of 6 Aug 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Saint John Harbour View by IHG on 10 Aug 2025 start from NZ$228.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Saint John Harbour View by IHG?

Yep, Crowne Plaza Saint John Harbour View by IHG has a free self car park.

Are there any beaches close to Crowne Plaza Saint John Harbour View by IHG?

The closest beach to Crowne Plaza Saint John Harbour View by IHG is Sandy Beach (13.5 km).

Does Crowne Plaza Saint John Harbour View by IHG have a pool?

Crowne Plaza Saint John Harbour View by IHG has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Crowne Plaza Saint John Harbour View by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Saint John Harbour View by IHG.

Is Crowne Plaza Saint John Harbour View by IHG family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Saint John Harbour View by IHG is a hit with families.

Does Crowne Plaza Saint John Harbour View by IHG serve breakfast?

You bet, guests can't get enough of the buffet brekkie here! Offered daily from 6:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Crowne Plaza Saint John Harbour View by IHG?

No, Crowne Plaza Saint John Harbour View by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Saint John Harbour View by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Saint John Harbour View by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Crowne Plaza Saint John Harbour View by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 215 out of 360 reviews
Rating 8 - Good. 88 out of 360 reviews
Rating 6 - Okay. 37 out of 360 reviews
Rating 4 - Poor. 10 out of 360 reviews
Rating 2 - Terrible. 10 out of 360 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in May 2025

8/10 Good

B

Travelled with family
Liked: Amenities
Wasana at front desk was fantastic. She went above and beyond in making us feel comfortable and welcome.
Stayed 4 nights in Apr 2025

6/10 Okay

Shelley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful - overlooks the bay. The pool was very nice, however the jets on the hot tub didn’t work. Our lunch and dinner were awful. My friend had to send her dinner back, it was so awful. Her lunch wasn’t great either. I had a great salad at lunch. The seafood chowder I had for dinner, was mostly potatoes with a little wee bit of seafood. It tasted like a canned soup. Need a new chef! The breakfast brunch the next morning was very good.
Stayed 1 night in Apr 2025

8/10 Good

Lorriann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew Jason

Stayed 1 night in Apr 2025

6/10 Okay

Derek

Business traveller
far
Stayed 2 nights in Apr 2025

8/10 Good

Sheona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable hotel with good amentities. A few things in the room needed repair, the coffee maker, a drawer was broken and the cover for the fan was broken. It was a very safe and quiet hotel.
Stayed 4 nights in Apr 2025

6/10 Okay

Joe

Poor insulation
Stayed 1 night in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable beds and clean

This is an older place but clean, friendly staff and good food in restaurant. Appreciated that there was no carpet in my room. Lovely Harbour view. Definitely dog friendly. My dog was very welcome here. Awesome
Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

SU-MEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & Accessible

We had a very good night sleep, and the harbour view is beautiful. There is no electric kettle or complimentary bottle water in the room, you have to ask from the restaurant.
Stayed 1 night in Apr 2025

8/10 Good

Stacey

Travelled with family and small children
Liked: Cleanliness
Very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that it had so much available at the property for the children! My daughter loved her stay. I loved the safety featured in the elevator as well.
Stayed 3 nights in Apr 2025

6/10 Okay

Jorjette

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hot tub did not work, building needs alot of work, its old and falling apart, gree. Stuff coming out of the vents and windows. Pool area very dirty, towels not available in the pool area. The fanily funplex that you can add on to your stay, well nothing worked. Spent 125 for braclets and couldn't even play half of the stuff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Randolph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2025

8/10 Good

Ansoumane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was good experience, I really the staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great, clean and quiet hotel. Close to the uptown area. We enjoyed our stay.
Stayed 1 night in Apr 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paul, Charlottetown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool view of the Saint John sign
Stayed 1 night in Feb 2025

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jamie

Business traveller, Travelled with partner
Liked: Amenities
Clean room, courteous staff, outstanding view of the port, food is OUTSTANDING!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

yong ku, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
처음 만남 호텔의 모든면에서 부족함이 없었습니다 특히 로비에서 근무하던 Raji 의 친근함과 물어보지도 않았지만 업그레이드된 룸은 매우 좋았습니다 아침식사도 매우 좋았습니다 아주 만족스러운 호텔이었습니다
Stayed 1 night in Apr 2025

10/10 Excellent

Olja

Liked: Cleanliness, staff & service, property conditions & facilities
I do not even know where to start. But here it is. Check in as well as checkout was quick and efficient, rooms are clean and well maintained, but that is not what the best thing is. The best thing is staff. Here is the story. Ive rece tly stayed at the hotel for couple of days. During my stay I got a nasty cold, and was really feeling bad. After the checkout i went out and had to clean the car as it was snowing. Half way to Starbucks, i realized that I had forgoten my shirts and jackets in the rooms closet. I called the front desk, and Mark answered the phin, said no worries, by the time you get here I will get your stuff down. Of course that happened. No fuss, just efficient service. But this is not it, the best part is coming. I was on my way to Digby and had to take a ferry. I arrived there and cars were already boardin. All.of a sudden, my phone rings, and it was Mark. I had left my luggage on the parking lot as I was clea ing the snow off the car. I obviously do not have time to exit the yard go back and get my luggage. I was screwed. But Mark was quick on bis feet, he offered for a other staff member to drive the luggage to me. And they did it in a nick of time. They really went over and above the call of duty to help this dummy in a tough situation, and saved the day. Mark, and the gentleman that got me the suitcase, THANK YOU. You have no idea how appreciative I am. Tbis kind of service is not normal, i am not sure of a yone who would do this for their custome
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025