The Hotel Salem

3.0 star property
Hotel with free breakfast, in the vicinity of Salem Hospital

Photo gallery for The Hotel Salem

Front of property
Standard Room, 1 King Bed
Free daily buffet breakfast
Indoor pool
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry

Explore the area

View map
4370 Commercial St Se, Salem, OR, 97302
  • Salem Hospital
    ‪5 min drive‬
  • Willamette University
    ‪5 min drive‬
  • Salem Riverfront Park
    ‪8 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪4 min drive‬

Room options

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(140 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

1 King Bed (Dog Friendly)

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(77 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds (Dog Friendly)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Salem

At The Hotel Salem you'll be 4.5 km (2.8 mi) from Salem Hospital and 4.9 km (3 mi) from Willamette University. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Other amenities include laundry facilities, a lift and a vending machine. .Sights within a 10-minute drive of this 3-property class Morningside hotel include Oregon State Capitol and Elsinore Theater.

What's nearby

  • Salem Hospital - 5 min drive - 5.0 km
  • Willamette University - 5 min drive - 5.4 km
  • Elsinore Theater - 7 min drive - 6.4 km
  • Salem Riverfront Park - 8 min drive - 7.0 km
  • Oregon State Fairgrounds Pavilion - 10 min drive - 8.8 km

Getting around

  • Salem Station - 5 min drive
  • Salem, OR (SLE-McNary Field) - 4 min drive

Restaurants

  • ‪Royal Thai Kitchen - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Habaneros Mexican Food | Commercial - ‬10 min walk
  • ‪b Taphouse & Brewery - ‬15 min walk

About this property

The Hotel Salem

Hotel with free breakfast, in the vicinity of Salem Hospital
The Hotel Salem offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Free breakfast is available daily. The business-friendly The Hotel Salem also features a vending machine, laundry facilities, and a lift. Self parking is free.

This 3-star Salem hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Lift
  • No smoking on site
The Hotel Salem offers 84 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Phoenix Inn Suites Hotel Salem South
Phoenix Inn Suites South Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Inn Suites South Salem Oregon
Phoenix Suites South Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem
Phoenix Inn Suites South Salem

Frequently asked questions

What is the cancellation policy at The Hotel Salem?

The Hotel Salem offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Hotel Salem?

Yep, The Hotel Salem has a free self car park.

Does The Hotel Salem have a pool?

The Hotel Salem has an indoor pool. The pool is open 8:00 AM to 9:00 PM.

Does The Hotel Salem serve breakfast?

You bet, our guests adore the free buffet brekkie here! Offered weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at The Hotel Salem?

No, The Hotel Salem does not offer an airport shuttle service.

What time are check-in & check-out at The Hotel Salem?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Hotel Salem Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1052 reviews
Rating 8 - Good. 251 out of 1052 reviews
Rating 6 - Okay. 73 out of 1052 reviews
Rating 4 - Poor. 21 out of 1052 reviews
Rating 2 - Terrible. 13 out of 1052 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as expected
Stayed 3 nights in Jun 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! They are very accommodating. The hotel was clean and the bed was actually very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Charles, Youngstown

Business traveller
Nice rooms, newer hotel in good location and pleasant breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in May 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Ac smells bad
Stayed 1 night in Jun 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms good location
Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Jackie

Stayed 3 nights in Jun 2025

10/10 Excellent

Cara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and cozy room. Our stay was just overnight but the bed was comfortable, the staff polite and a delicious breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Monty

Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean in all areas. Staff was efficient and polite. There were a LOT of people with dogs (I was not one of them), but I didn't smell pet odors anywhere and didn't hear them. The breakfast was good: protein-- eggs (scrambled and boiled), sausage, yogurt. Carbs/grains- waffle station, different breads for toast, pastries, oatmeal (not instant-- hooray), biscuits and gravy. Juices, coffee. 1-2 pieces of whole fruit (could've used more fruit options). Location is good for access to local businesses, restaurants, etc. I think it was a great value and I would stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maureen

Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Clean, comfortable room; very nice breakfast; and friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, and clean hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and helpful staff! Breakfast was great! Rooms nice and wasnt loud with others staying when it was a booked all weekend
Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice and clean and the employees were very helpful and friendly. We haven’t received our receipt yet
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for where we needed to be in Salem. Our room was quiet and comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Corinne

Travelled with partner
Liked: Cleanliness
We were fooled by the pictures on web. They made it look quite elegant. It is actually very utilitarian. There’s nothing much wrong with it, we were expecting fancy and we got ordinary.
Stayed 1 night in Jun 2025

10/10 Excellent

Zachary

Stayed 1 night in Jun 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a convenient area of town. Room was large and very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Johannes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Stayed 1 night in May 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in nice area. Gym on premises
Stayed 1 night in Jun 2025